CA2076286A1 - Use of incoming caller line identification - Google Patents

Use of incoming caller line identification

Info

Publication number
CA2076286A1
CA2076286A1 CA2076286A CA2076286A CA2076286A1 CA 2076286 A1 CA2076286 A1 CA 2076286A1 CA 2076286 A CA2076286 A CA 2076286A CA 2076286 A CA2076286 A CA 2076286A CA 2076286 A1 CA2076286 A1 CA 2076286A1
Authority
CA
Canada
Prior art keywords
caller
advantageously
iclid
line identification
special
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA2076286A
Other languages
French (fr)
Other versions
CA2076286C (en
Inventor
I-Nuoh Rose Shaw
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
AT&T Corp
Original Assignee
American Telephone and Telegraph Co Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by American Telephone and Telegraph Co Inc filed Critical American Telephone and Telegraph Co Inc
Publication of CA2076286A1 publication Critical patent/CA2076286A1/en
Application granted granted Critical
Publication of CA2076286C publication Critical patent/CA2076286C/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/57—Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/22—Automatic class or number identification arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42042—Notifying the called party of information on the calling party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42059—Making use of the calling party identifier
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/72—Finding out and indicating number of calling subscriber

Abstract

This invention relates to a method and apparatus for providing customized greeting messages from a switch-based voice messaging service (337). Advantageously, special messages may be left for identified callers (301,303,304). The invention further relates to a method and apparatus for determining which of a plurality of numbers received in a common channel signaling message (323,327,329) is to be used as the ICLID number for a specific call. The candidate ICLID numbers include the caller station telephone number (ODN), the caller's calling card number (CC), or a special number (IN) provided by the caller. Advantageously, such an arrangement can be used to identify callers who are calling away from their home or business telephones. <IMAGE>
CA002076286A 1991-10-25 1992-08-18 Use of incoming caller line identification Expired - Fee Related CA2076286C (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US783,052 1991-10-25
US07/783,052 US5278894A (en) 1991-10-25 1991-10-25 Use of incoming caller line identification

Publications (2)

Publication Number Publication Date
CA2076286A1 true CA2076286A1 (en) 1993-04-26
CA2076286C CA2076286C (en) 1996-05-07

Family

ID=25128021

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002076286A Expired - Fee Related CA2076286C (en) 1991-10-25 1992-08-18 Use of incoming caller line identification

Country Status (6)

Country Link
US (1) US5278894A (en)
EP (1) EP0539102B1 (en)
JP (1) JP3339889B2 (en)
AT (1) ATE168236T1 (en)
CA (1) CA2076286C (en)
DE (1) DE69226147T2 (en)

Families Citing this family (101)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5394445A (en) * 1993-06-25 1995-02-28 Ball; Randel H. Telephone call screening and answering device
US5568540A (en) * 1993-09-13 1996-10-22 Active Voice Corporation Method and apparatus for selecting and playing a voice mail message
US5625676A (en) * 1993-09-13 1997-04-29 Active Voice Corporation Method and apparatus for monitoring a caller's name while using a telephone
US5434906A (en) * 1993-09-13 1995-07-18 Robinson; Michael J. Method and apparatus for processing an incoming call in a communication system
US5550904A (en) * 1993-09-30 1996-08-27 Lucent Technologies Inc. Method for identifying the originating network at the terminating network for transnetwork calls
US5528678A (en) * 1993-12-27 1996-06-18 At&T Corp. Revertive calling automatic call distributor
US6427064B1 (en) 1994-01-05 2002-07-30 Daniel A. Henderson Method and apparatus for maintaining a database in a portable communication device
US7142846B1 (en) 1994-01-05 2006-11-28 Henderson Daniel A Method and apparatus for improved paging receiver and system
US7426264B1 (en) * 1994-01-05 2008-09-16 Henderson Daniel A Method and apparatus for improved personal communication devices and systems
US6278862B1 (en) 1994-01-05 2001-08-21 Daniel A. Henderson Method and apparatus for enhancing the efficient communication of information in an alphanumeric paging network
US5546447A (en) * 1994-06-29 1996-08-13 Intel Corporation Displaying caller identification information in a computer system
US5535270A (en) * 1994-09-06 1996-07-09 Rockwell International Corporation Automatic call distributor having multiple audio sources
US5784444A (en) * 1994-12-01 1998-07-21 Lucent Technologies Inc. Method and apparatus for providing personal calling identification at remote locations
US5546452A (en) * 1995-03-02 1996-08-13 Geotel Communications Corp. Communications system using a central controller to control at least one network and agent system
US5590184A (en) * 1995-03-03 1996-12-31 Lucent Technologies Inc. Communications privacy protection system by replacing calling party number with non-assigned number
GB2303761A (en) * 1995-07-25 1997-02-26 Callcatchers Limited Telephone answering and diary system
KR100206321B1 (en) 1995-12-20 1999-07-01 윤종용 Method for automatic dialing using call id.
US6137870A (en) * 1996-03-06 2000-10-24 Convergys Customer Management Group, Inc. System for providing caller information to called party via call standard data field
US5946386A (en) * 1996-03-11 1999-08-31 Xantel Corporation Call management system with call control from user workstation computers
US5867562A (en) * 1996-04-17 1999-02-02 Scherer; Gordon F. Call processing system with call screening
US7035384B1 (en) * 1996-04-17 2006-04-25 Convergys Cmg Utah, Inc. Call processing system with call screening
US5724412A (en) * 1996-10-07 1998-03-03 U S West, Inc. Method and system for displaying internet identification on customer premises equipment
US6343120B1 (en) * 1996-10-08 2002-01-29 At&T Wireless Services, Inc. Method and apparatus for providing a caller ID alias
US5796791A (en) * 1996-10-15 1998-08-18 Intervoice Limited Partnership Network based predictive dialing
US5832072A (en) * 1996-11-27 1998-11-03 Bell Communications Research, Inc. Communication network with hidden calling number capability
FI102705B (en) * 1996-12-10 1999-01-29 Nokia Telecommunications Oy A method for transmitting a subscriber number
US5850429A (en) * 1996-12-11 1998-12-15 Lucent Technologies Inc. Method and system for remotely controlling an interactive voice response system
WO1998030005A1 (en) * 1996-12-27 1998-07-09 Ericsson Inc. Anonymous caller's distinctive alerting
US6137805A (en) * 1997-02-10 2000-10-24 International Business Machines Corporation Method and apparatus to remotely configure a data processing system
EP0860973A3 (en) * 1997-02-20 2003-07-02 Siemens Aktiengesellschaft Communication system, especially private communication system with program controlled procedures for services
US6041114A (en) 1997-03-27 2000-03-21 Active Voice Corporation Telecommute server
US5982866A (en) * 1997-04-25 1999-11-09 At&T Corporation Method and apparatus for forwarding caller identification for a credit card or calling card call to an automatic number identification system of a telephone network
US5963626A (en) * 1997-09-25 1999-10-05 Us West, Inc. Method and system for posting messages to callers based on caller identity
EP1020065A1 (en) 1997-10-01 2000-07-19 Pulsepoint Communications Method for customizing and managing information in a voice mail system to facilitate call handling
US5903636A (en) * 1997-10-27 1999-05-11 Bellsouth Corporation System and method for providing caller identification in conjunction with calling card calls
US6160794A (en) * 1997-11-10 2000-12-12 Malik; Dale W. Method and system to obtain test information regarding an advanced service in a telecommunications system
CN1280736A (en) * 1997-12-05 2001-01-17 艾利森电话股份有限公司 Method and system for automatic answering and recording of massages in a telephone system
US6055305A (en) * 1997-12-16 2000-04-25 At&T Corp. Method and apparatus for providing network-based customized call treatment
US6473422B2 (en) 1998-04-27 2002-10-29 Telefonaktiebolaget Lm Ericsson Communications network and method for screening incoming circuit switched calls
US6760413B2 (en) * 1999-02-16 2004-07-06 Agere Systems Inc. Display of call related information regarding a called party
US6795536B1 (en) 1999-02-26 2004-09-21 Mitel, Inc. Automatic user preference selection for message playback based on caller line identification data
US6785379B1 (en) 1999-06-28 2004-08-31 Aspect Communications Corporation Call management system with call control form user workstation computers
US7746994B1 (en) * 1999-09-28 2010-06-29 Naxos Finance Sa Method for managing information in a telephone and telephone for managing information
US6775267B1 (en) 1999-12-30 2004-08-10 At&T Corp Method for billing IP broadband subscribers
US6937713B1 (en) 1999-12-30 2005-08-30 At&T Corp. IP call forward profile
US6826173B1 (en) * 1999-12-30 2004-11-30 At&T Corp. Enhanced subscriber IP alerting
US7180889B1 (en) * 1999-12-30 2007-02-20 At&T Corp. Personal control of address assignment and greeting options for multiple BRG ports
US6889321B1 (en) 1999-12-30 2005-05-03 At&T Corp. Protected IP telephony calls using encryption
DE10014691B4 (en) * 2000-03-24 2006-08-17 Christian Hogl Information transmission process
US6795530B1 (en) * 2000-06-29 2004-09-21 Lanny Gilbert System and method for customized telephone greeting annoucements
US7388949B2 (en) * 2000-12-28 2008-06-17 At&T Delaware Intellectual Property, Inc. System and method for audio caller identification service
AU2002234148A1 (en) 2000-12-29 2002-07-16 Bellsouth Intellectual Property Corporation Web based messaging system with personalized caller specific messages
US7254226B1 (en) 2001-05-08 2007-08-07 At&T Intellectual Property, Inc. Call waiting priority alert
US20040233892A1 (en) * 2001-05-16 2004-11-25 Roberts Linda Ann Priority caller alert
US7085358B2 (en) 2001-06-25 2006-08-01 Bellsouth Intellectual Property Corporation Visual caller identification
US7012999B2 (en) * 2001-06-25 2006-03-14 Bellsouth Intellectual Property Corporation Audio caller identification
US7315614B2 (en) 2001-08-14 2008-01-01 At&T Delaware Intellectual Property, Inc. Remote notification of communications
US7403768B2 (en) * 2001-08-14 2008-07-22 At&T Delaware Intellectual Property, Inc. Method for using AIN to deliver caller ID to text/alpha-numeric pagers as well as other wireless devices, for calls delivered to wireless network
US7099453B2 (en) * 2001-09-26 2006-08-29 Sbc Properties, L.P. Method and apparatus for enhanced call routing in a telecommunication system
US7269249B2 (en) * 2001-09-28 2007-09-11 At&T Bls Intellectual Property, Inc. Systems and methods for providing user profile information in conjunction with an enhanced caller information system
GB0124006D0 (en) * 2001-10-05 2001-11-28 Voxsurf Ltd Improvements in or relating to telephone communications control devices
US7079837B1 (en) * 2001-11-06 2006-07-18 Bellsouth Intellectual Property Corporation Caller identification queue for wireless telephones
US7315618B1 (en) 2001-12-27 2008-01-01 At&T Bls Intellectual Property, Inc. Voice caller ID
GB2387639A (en) * 2002-04-19 2003-10-22 Meritor Heavy Vehicle Braking Play reducer for splines
US7385992B1 (en) 2002-05-13 2008-06-10 At&T Delaware Intellectual Property, Inc. Internet caller-ID integration
US20050073999A1 (en) * 2002-05-13 2005-04-07 Bellsouth Intellectual Property Corporation Delivery of profile-based third party content associated with an incoming communication
US7586898B1 (en) 2002-05-13 2009-09-08 At&T Intellectual Property, I, L.P. Third party content for internet caller-ID messages
US7139374B1 (en) * 2002-07-23 2006-11-21 Bellsouth Intellectual Property Corp. System and method for gathering information related to a geographical location of a callee in a public switched telephone network
US7127488B1 (en) * 2002-07-23 2006-10-24 Bellsouth Intellectual Property Corp. System and method for gathering information related to a geographical location of a caller in an internet-based communication system
US7623645B1 (en) 2002-07-23 2009-11-24 At&T Intellectual Property, I, L.P. System and method for gathering information related to a geographical location of a caller in a public switched telephone network
DE10241852B4 (en) * 2002-09-09 2013-05-08 Deutsche Telekom Ag Method and system for switching a telecommunication call
US8287340B2 (en) * 2003-04-17 2012-10-16 Par Technology Corporation System and method for employee incentive game
US7280646B2 (en) 2003-04-18 2007-10-09 At&T Bls Intellectual Property, Inc. Dynamic Caller ID messaging
US7463727B2 (en) * 2003-04-18 2008-12-09 At&T International Property, I, L.P. Caller ID messaging device
US7443964B2 (en) * 2003-04-18 2008-10-28 At&T Intellectual Property, I,L.P. Caller ID messaging
US7283625B2 (en) * 2003-04-18 2007-10-16 At&T Bls Intellectual Property, Inc. Caller ID messaging telecommunications services
US7978833B2 (en) * 2003-04-18 2011-07-12 At&T Intellectual Property I, L.P. Private caller ID messaging
US7269412B2 (en) * 2003-05-29 2007-09-11 At&T Bls Intellectual Property, Inc. Caller identification device and method of operation thereof
TWI220626B (en) * 2003-06-20 2004-08-21 Sin Etke Technology Co Ltd Automatic reporting system for customer call recording
US7529564B2 (en) * 2003-06-30 2009-05-05 At&T Intellectual Property I, L.P. Timed ring suppressor
US7113586B2 (en) * 2003-06-30 2006-09-26 Edward Michael Silver Caller controlled network-based timed ring suppression
US7239693B2 (en) * 2003-06-30 2007-07-03 Bellsouth Intellectual Property Corporation Network-based timed ring suppression
US7609832B2 (en) * 2003-11-06 2009-10-27 At&T Intellectual Property, I,L.P. Real-time client survey systems and methods
US7623849B2 (en) * 2003-11-13 2009-11-24 At&T Intellectual Property, I, L.P. Method, system, and storage medium for providing comprehensive originator identification services
US7672444B2 (en) * 2003-12-24 2010-03-02 At&T Intellectual Property, I, L.P. Client survey systems and methods using caller identification information
US6970546B2 (en) * 2004-01-12 2005-11-29 Bellsouth Intellecutal Property Corp. Intelligent remote caller ID
DE102004004588A1 (en) * 2004-01-29 2005-09-08 Infineon Technologies Ag Flexible call handling using user-defined response voice messages involves starting transmission back to caller of response voice message stored in voice message library by user interaction on part of called party
US20050201533A1 (en) * 2004-03-10 2005-09-15 Emam Sean A. Dynamic call processing system and method
US7627094B2 (en) * 2004-06-01 2009-12-01 Kraft Margareth V Selective response telephone answering system
US20050281400A1 (en) * 2004-06-18 2005-12-22 Zeiler Michael A System and method of identifying to the called party the identity of individual caller
US20060002540A1 (en) * 2004-07-02 2006-01-05 Barrett Kreiner Real-time customer service representative workload management
US8195136B2 (en) * 2004-07-15 2012-06-05 At&T Intellectual Property I, L.P. Methods of providing caller identification information and related registries and radiotelephone networks
US8000685B2 (en) * 2005-06-13 2011-08-16 Alcatel Lucent Network support for distinctive voicemail greeting
US20070127652A1 (en) * 2005-12-01 2007-06-07 Divine Abha S Method and system for processing calls
US20070206747A1 (en) * 2006-03-01 2007-09-06 Carol Gruchala System and method for performing call screening
US8160226B2 (en) 2007-08-22 2012-04-17 At&T Intellectual Property I, L.P. Key word programmable caller ID
US8243909B2 (en) 2007-08-22 2012-08-14 At&T Intellectual Property I, L.P. Programmable caller ID
US20090221274A1 (en) * 2008-02-29 2009-09-03 Venkatakrishnan Poornima System, method and device for enabling alternative call handling routines for incoming calls
GB2468338A (en) * 2009-03-05 2010-09-08 Marcus Lewis A headset outputting audio messages comprising menu options to a user who inputs commands via a joggle wheel on the headset based on the options
WO2011119968A2 (en) * 2010-03-25 2011-09-29 New Ip Investments Llc Systems and methods for diverting inbound telephone calls
US9049300B1 (en) 2013-03-14 2015-06-02 Itellas, Llc Telephonic privacy systems

Family Cites Families (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4811382A (en) * 1986-09-05 1989-03-07 Sleevi Neil F Method and apparatus for applying messages in a telecommunications network
JPH01152847A (en) * 1987-12-10 1989-06-15 Kokusai Denshin Denwa Co Ltd <Kdd> Terminal equipment for caller number notifying communication network
EP0347155B1 (en) * 1988-06-13 1998-09-23 Canon Kabushiki Kaisha Communication apparatus storing caller information and method of operating said apparatus
US5023868A (en) * 1988-12-29 1991-06-11 At&T Bell Laboratories Automated call handling apparatus
US5121423A (en) * 1989-07-13 1992-06-09 Sharp Kabushiki Kaisha Communication unit comprising caller identification function and caller identifying method in a digital communication network
US4985913A (en) * 1989-08-29 1991-01-15 Stephen R. Shalom Multiple message answering machine keyed to the incoming phone number
US5003595A (en) * 1989-08-29 1991-03-26 At&T Bell Laboratories Secure dial access to computer systems
US4996704A (en) * 1989-09-29 1991-02-26 At&T Bell Laboratories Electronic messaging systems with additional message storage capability
US5046088A (en) * 1989-10-31 1991-09-03 Dialogic Corporation Converter for in-band routing and/or origination information

Also Published As

Publication number Publication date
ATE168236T1 (en) 1998-07-15
US5278894A (en) 1994-01-11
EP0539102A2 (en) 1993-04-28
CA2076286C (en) 1996-05-07
EP0539102B1 (en) 1998-07-08
JPH05227295A (en) 1993-09-03
DE69226147D1 (en) 1998-08-13
EP0539102A3 (en) 1994-03-23
DE69226147T2 (en) 1999-04-15
JP3339889B2 (en) 2002-10-28

Similar Documents

Publication Publication Date Title
CA2076286A1 (en) Use of incoming caller line identification
EP0539101A3 (en)
CA2175495A1 (en) A Caller Name and Identification Communication System with Caller Screening Option
MX9504929A (en) Method and apparatus for providing personal calling identification at remote locations.
AU649718B2 (en) Integrated services platform for a communication system
MX9603640A (en) Call screening method and apparatus for use in completing telephone calls.
EP0676884A3 (en) Selective screening of incoming calls for cellular telephone systems
CA2073997A1 (en) System for providing personalized telephone calling features
EP0385670A3 (en) Spontaneous voice and data messaging
CA2115875A1 (en) Calling Number Identification Using Speech Recognition
CA2198408A1 (en) Interactive Call Identification
SE9602539L (en) When calling a mobile station in a mobile telephone system
GB2347322A (en) System, method, and apparatus for delivery of location information about caller
RU2005141309A (en) AUTOMATIC DISCONNECTION OF A CALL BELL FROM A USER WHO HAS NO LOAN
WO2000074358A3 (en) Voice messaging system
CA2022262A1 (en) Call message delivery system and method
EP0688126A3 (en) A voice messaging system
CA2249129A1 (en) Multiple terminal message indicator for a telecommunications network
JPS5787661A (en) Callout signal transmission system in telephone exchange system
SE0104246L (en) Voicemail system, procedure and wireless telecommunication system for A subscriber to choose message format and level of detail on B subscriber information
GB2344020A (en) Advertising , passing on information on a telephone
EP1087599A3 (en) Intelligent-networked telephone system with service for providing call forwarding options to a party calling a subscriber
EP0957622A3 (en) apparatus and method for selecting an outgoing greeting message based on call related information
NL1006923C2 (en) Automatic messaging system for telephone network
WO2001024486A3 (en) Method for processing an incoming or outgoing call to or from a subscriber terminal

Legal Events

Date Code Title Description
EEER Examination request
MKLA Lapsed