CA2235492A1 - Method for monitoring voicemail calls using adsi capable cpe - Google Patents

Method for monitoring voicemail calls using adsi capable cpe

Info

Publication number
CA2235492A1
CA2235492A1 CA002235492A CA2235492A CA2235492A1 CA 2235492 A1 CA2235492 A1 CA 2235492A1 CA 002235492 A CA002235492 A CA 002235492A CA 2235492 A CA2235492 A CA 2235492A CA 2235492 A1 CA2235492 A1 CA 2235492A1
Authority
CA
Canada
Prior art keywords
called party
voicemail
call
phone
monitor
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002235492A
Other languages
French (fr)
Other versions
CA2235492C (en
Inventor
Ian R. Gordon
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Nortel Networks Ltd
Original Assignee
Northern Telecom Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Northern Telecom Ltd filed Critical Northern Telecom Ltd
Publication of CA2235492A1 publication Critical patent/CA2235492A1/en
Application granted granted Critical
Publication of CA2235492C publication Critical patent/CA2235492C/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/20—Automatic or semi-automatic exchanges with means for interrupting existing connections; with means for breaking-in on conversations
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H04M3/2272—Subscriber line supervision circuits, e.g. call detection circuits

Abstract

A Central Office voicemail system permits a customer to monitor incoming calls and decide whether or not he wishes to take the call. When a call is made to a called party (customer) and the called party does not answer the phone the call is transferred to voicemail in the usual way.
Additionally, a special ringing tone is applied automatically by the Central Office to the called party line. This has the effect of alerting the called party to the fact that the caller has been transferred to voicemail. The called party can then monitor the message being left simply by lifting his phone and, if he wants to talk to the caller, he simply carries out a hookswitch flash. Alternatively, with a specially adapted terminal, the called party does not even have to lift the phone to monitor the message because the special ringing tone causes his terminal to go automatically into off-hook hands-free mode.
CA002235492A 1997-04-22 1998-04-21 Method for monitoring voicemail calls using adsi capable cpe Expired - Fee Related CA2235492C (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US08/844,840 US6337898B1 (en) 1997-04-22 1997-04-22 Method for monitoring voicemail calls using ADSI capable CPE
US08/844,840 1997-04-22

Publications (2)

Publication Number Publication Date
CA2235492A1 true CA2235492A1 (en) 1998-10-22
CA2235492C CA2235492C (en) 2003-01-28

Family

ID=25293768

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002235492A Expired - Fee Related CA2235492C (en) 1997-04-22 1998-04-21 Method for monitoring voicemail calls using adsi capable cpe

Country Status (3)

Country Link
US (1) US6337898B1 (en)
CA (1) CA2235492C (en)
GB (1) GB2326795B (en)

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US6529587B1 (en) * 1999-04-27 2003-03-04 Agere Systems Inc. Method for screening active voice mail messages
US6639972B1 (en) * 1999-04-27 2003-10-28 Agere Systems Inc. Method for screening active voice mail messages
US7688958B2 (en) * 2000-03-31 2010-03-30 Callwave, Inc. Methods and apparatus for providing expanded telecommunications service
US6807259B1 (en) * 2000-06-09 2004-10-19 Nortel Networks, Ltd. Audible calling line identification
US6661886B1 (en) 2000-10-31 2003-12-09 Cisco Technology, Inc. Method and system for real-time monitoring of voice mail during active call
US7023971B1 (en) 2000-10-31 2006-04-04 Cisco Technology, Inc. Method and system for call answer while connected to voice mail
US6879677B2 (en) 2001-11-01 2005-04-12 Callwave, Inc. Methods and systems for telephony call completion
US8705710B2 (en) 2001-11-01 2014-04-22 Callwave Communications, Llc Methods and systems for telephony call completion
US6909776B2 (en) * 2001-12-19 2005-06-21 Bellsouth Intellectual Property Corporation Systems and methods for monitoring network-based voice messaging systems
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US7418087B2 (en) * 2002-01-04 2008-08-26 Classco Inc. Telephone network messaging
US7035385B2 (en) * 2002-03-29 2006-04-25 Bellsouth Intellectual Property Corporation Method and system for screening calls during voicemail messaging
US7245713B1 (en) * 2002-09-26 2007-07-17 At&T Intellectual Property, Inc. Call monitoring
US7236577B2 (en) * 2002-11-14 2007-06-26 International Business Machines Corporation Call screening system and method
US7158619B2 (en) * 2003-01-17 2007-01-02 Bellsouth Intellectual Property Corporation Remote call monitoring
US7515701B2 (en) * 2003-06-02 2009-04-07 Alcatel-Lucent Usa Inc. Method and apparatus for screening calls from a telephony device
US7123697B2 (en) * 2004-01-14 2006-10-17 Comverse Ltd. Method and system for providing a call answering service between a source telephone and a target telephone
US8107609B2 (en) 2004-12-06 2012-01-31 Callwave, Inc. Methods and systems for telephony call-back processing
US7965825B1 (en) * 2005-05-02 2011-06-21 Callwave, Inc. Methods and systems for transferring voice messages and faxes over a network
US20060264205A1 (en) * 2005-05-19 2006-11-23 Sharp Laboratories Of America, Inc. Systems and methods for call screening on a mobile telecommunications device
US8369311B1 (en) 2005-07-01 2013-02-05 Callwave Communications, Llc Methods and systems for providing telephony services to fixed and mobile telephonic devices
US8855107B1 (en) 2005-07-01 2014-10-07 Callwave Communications, Llc Methods and systems for call routing via a telephone number
US8320532B1 (en) 2005-09-22 2012-11-27 Verizon Patent And Licensing Inc. Method and system for providing voice dialing service in a SIP-based network
US8165572B1 (en) 2006-02-22 2012-04-24 Callwave, Inc. Methods and systems for call processing in a wireline and wireless network
US8270582B1 (en) 2006-04-05 2012-09-18 Callwave, Inc. Methods and systems for routing calls
US8218743B2 (en) 2006-08-22 2012-07-10 At&T Intellectual Property Ii, L.P. Method and apparatus for connecting a caller previously diverted to voicemail
US8548447B1 (en) 2006-10-06 2013-10-01 Callwave Communications, Llc Methods and systems for blocking unwanted telecommunications
US8218736B1 (en) 2006-12-07 2012-07-10 Callwave, Inc. Methods and systems for confirming message delivery
US20080181373A1 (en) * 2007-01-31 2008-07-31 Brown Jr Thomas W Call Messaging System

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US5737400A (en) * 1996-02-27 1998-04-07 U-Tel Incorporated Telecommunications system for accessing subscriber premises equipment using ring suppression
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US5894504A (en) * 1996-10-02 1999-04-13 At&T Advanced call waiting and messaging system
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Also Published As

Publication number Publication date
GB2326795A (en) 1998-12-30
US6337898B1 (en) 2002-01-08
CA2235492C (en) 2003-01-28
GB2326795B (en) 2000-03-01
GB9808612D0 (en) 1998-06-24

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Legal Events

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EEER Examination request
MKLA Lapsed