CA2288638A1 - System and process for automatic storage, enforcement and override of consumer do-not-call requests - Google Patents

System and process for automatic storage, enforcement and override of consumer do-not-call requests Download PDF

Info

Publication number
CA2288638A1
CA2288638A1 CA002288638A CA2288638A CA2288638A1 CA 2288638 A1 CA2288638 A1 CA 2288638A1 CA 002288638 A CA002288638 A CA 002288638A CA 2288638 A CA2288638 A CA 2288638A CA 2288638 A1 CA2288638 A1 CA 2288638A1
Authority
CA
Canada
Prior art keywords
communication
override
enforcement
consumer
database
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002288638A
Other languages
French (fr)
Other versions
CA2288638C (en
Inventor
Keith A. Fotta
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Gryphon Networks Corp
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Family has litigation
First worldwide family litigation filed litigation Critical https://patents.darts-ip.com/?family=25316362&utm_source=google_patent&utm_medium=platform_link&utm_campaign=public_patent_search&patent=CA2288638(A1) "Global patent litigation dataset” by Darts-ip is licensed under a Creative Commons Attribution 4.0 International License.
Application filed by Individual filed Critical Individual
Publication of CA2288638A1 publication Critical patent/CA2288638A1/en
Application granted granted Critical
Publication of CA2288638C publication Critical patent/CA2288638C/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections

Abstract

A system and process for automatic storage, enforcement and override of consumer do-not-call (DNC) request include a control device for selectively blocking communication between a communication device and a destination over a communication medium. The control device is connected to the communication medium and to a database for storing identifiers of destinations for which communication is to be blocked. The communication device has an input mechanism responsive to a user to generate an identifier of the destination.
The input mechanism is also responsive to an update signal indicating that the identifier should be added to the database or an override signal indicating that the blocked call should in fact be permitted, thereby overriding the blocking mechanism. The communication device is automatically updated with information stored in the database which may be used by the communication device to process further communication.
CA002288638A 1997-05-08 1998-05-08 System and process for automatic storage, enforcement and override of consumer do-not-call requests Expired - Lifetime CA2288638C (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US08/853,563 US6130937A (en) 1997-05-08 1997-05-08 System and process for automatic storage, enforcement and override of consumer do-not-call requests
US08/853,563 1997-05-08
PCT/US1998/009458 WO1998051062A1 (en) 1997-05-08 1998-05-08 System and process for automatic storage, enforcement and override of consumer do-not-call requests

Publications (2)

Publication Number Publication Date
CA2288638A1 true CA2288638A1 (en) 1998-11-12
CA2288638C CA2288638C (en) 2007-07-24

Family

ID=25316362

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002288638A Expired - Lifetime CA2288638C (en) 1997-05-08 1998-05-08 System and process for automatic storage, enforcement and override of consumer do-not-call requests

Country Status (7)

Country Link
US (3) US6130937A (en)
EP (1) EP0997029B1 (en)
AT (1) ATE313206T1 (en)
CA (1) CA2288638C (en)
DE (1) DE69832793T2 (en)
ES (1) ES2255161T3 (en)
WO (1) WO1998051062A1 (en)

Families Citing this family (66)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6130937A (en) * 1997-05-08 2000-10-10 Telemark Technology, Inc. System and process for automatic storage, enforcement and override of consumer do-not-call requests
US6519332B1 (en) * 1998-11-13 2003-02-11 Ericsson Inc. Mechanism for rejecting collect calls
US6330317B1 (en) * 1999-11-09 2001-12-11 Dean Garfinkel Call blocking system
US20010033643A1 (en) * 2000-02-17 2001-10-25 Mulvey Kevin C.W. Telephone privacy protection system
US7330895B1 (en) 2001-03-15 2008-02-12 Microsoft Corporation Representation, decision models, and user interface for encoding managing preferences, and performing automated decision making about the timing and modalities of interpersonal communications
US6988132B2 (en) * 2001-03-15 2006-01-17 Microsoft Corporation System and method for identifying and establishing preferred modalities or channels for communications based on participants' preferences and contexts
US7110525B1 (en) 2001-06-25 2006-09-19 Toby Heller Agent training sensitive call routing system
US20030110052A1 (en) * 2001-10-30 2003-06-12 Procorp Usa Inc. Ribbon method for displaying milk and other products
JP2005518114A (en) 2002-02-14 2005-06-16 アバイア テクノロジー コーポレーション Presence tracking and namespace interconnect technology
US7372952B1 (en) 2002-03-07 2008-05-13 Wai Wu Telephony control system with intelligent call routing
US20030212566A1 (en) * 2002-05-07 2003-11-13 Investigo Corporation Methods and systems for assisting with Do-Not-Call compliance
US7158630B2 (en) 2002-06-18 2007-01-02 Gryphon Networks, Corp. Do-not-call compliance management for predictive dialer call centers
AU2003259299A1 (en) * 2002-07-29 2004-03-11 Callcompliance.Com, Llc Caller id generation
US20040198454A1 (en) * 2002-11-04 2004-10-07 Chavez David L. Communications blocking based on a remote no-call list
US7023980B2 (en) 2002-12-04 2006-04-04 Avaya Technology Corp. Outbound dialing decision criteria based
US7474741B2 (en) 2003-01-20 2009-01-06 Avaya Inc. Messaging advise in presence-aware networks
US7461263B2 (en) * 2003-01-23 2008-12-02 Unspam, Llc. Method and apparatus for a non-revealing do-not-contact list system
US9818136B1 (en) 2003-02-05 2017-11-14 Steven M. Hoffberg System and method for determining contingent relevance
US7676034B1 (en) 2003-03-07 2010-03-09 Wai Wu Method and system for matching entities in an auction
JP2007504563A (en) 2003-09-04 2007-03-01 イーエムシー コーポレイション Data message mirroring and destination change
US7450937B1 (en) 2003-09-04 2008-11-11 Emc Corporation Mirrored data message processing
US20050177599A1 (en) * 2004-02-09 2005-08-11 Microsoft Corporation System and method for complying with anti-spam rules, laws, and regulations
US9398152B2 (en) 2004-02-25 2016-07-19 Avaya Inc. Using business rules for determining presence
US8050394B2 (en) * 2004-04-08 2011-11-01 Gryphon Networks Corp. System and method for control of communications connections and notifications
US8005200B2 (en) * 2004-04-08 2011-08-23 Gryphon Networks Corp. System and method for control of communications connections and notifications
US8249232B2 (en) * 2004-04-08 2012-08-21 Gryphon Networks Corp. System and method for control of communications connections
US8526428B2 (en) * 2004-04-08 2013-09-03 Gryphon Networks Corp. System and method for control of communications connections and notifications
US7925704B2 (en) * 2004-04-29 2011-04-12 Unspam, Llc Method and system for a reliable distributed category-specific do-not-contact list
US20050276407A1 (en) * 2004-06-09 2005-12-15 Avaya Technology Corp. Telephony device ring determination by scheduler
US7769154B1 (en) 2004-06-09 2010-08-03 Avaya Inc. Aggregated perceived presence
US7627328B2 (en) * 2004-08-03 2009-12-01 At&T Mobility Ii Llc Auditing of wireless network node databases
US20060053047A1 (en) * 2004-08-30 2006-03-09 Garcia Rita M System and method for selecting targets for sales and marketing campaigns
US20060047571A1 (en) * 2004-08-30 2006-03-02 Garcia Rita M System and method for selecting targets for sales and marketing campaigns
US20060183461A1 (en) 2005-02-11 2006-08-17 Research In Motion Limited System and method of modifying policy settings in an electronic device
US7664241B1 (en) * 2005-05-24 2010-02-16 At&T Corp. Method and apparatus for monitoring blocked calls in a communication network
US7907715B2 (en) * 2005-05-25 2011-03-15 At&T Intellectual Property I, L.P. System and method for blocking a telephone call
US8831194B2 (en) * 2005-06-30 2014-09-09 Emc Corporation Telephonic communication redirection and compliance processing
US8059805B2 (en) * 2005-06-30 2011-11-15 Emc Corporation Enhanced services provided using communication redirection and processing
US8605878B2 (en) * 2005-06-30 2013-12-10 Emc Corporation Redirecting and mirroring of telephonic communications
US8363558B2 (en) * 2005-08-03 2013-01-29 Research In Motion Limited System and method of modifying communications policy settings in a wireless network
JP4911940B2 (en) * 2005-09-30 2012-04-04 キヤノン株式会社 Data transmission apparatus, control method therefor, and image input / output apparatus
US8874477B2 (en) 2005-10-04 2014-10-28 Steven Mark Hoffberg Multifactorial optimization system and method
US7840211B2 (en) * 2005-10-28 2010-11-23 Research In Motion Limited System and method of managing communications policy settings in a wireless network
US7650140B2 (en) * 2005-10-28 2010-01-19 Research In Motion Limited System and method of maintaining communications policy settings in a wireless network
US8964956B2 (en) * 2005-12-13 2015-02-24 Gryphon Networks Corp. System and method for integrated compliance and contact management
US7406222B2 (en) * 2006-02-16 2008-07-29 Pavel Kornilovich Composite evanescent waveguides and associated methods
US8300798B1 (en) 2006-04-03 2012-10-30 Wai Wu Intelligent communication routing system and method
US7613286B2 (en) * 2006-06-02 2009-11-03 Uangel Corporation Automatic identification and blocking method of spam cell
US8842818B2 (en) * 2006-06-30 2014-09-23 Avaya Inc. IP telephony architecture including information storage and retrieval system to track fluency
US7573996B1 (en) 2006-10-03 2009-08-11 Avaya Inc. Presence based callback
US8150003B1 (en) 2007-01-23 2012-04-03 Avaya Inc. Caller initiated undivert from voicemail
US10671600B1 (en) 2007-07-24 2020-06-02 Avaya Inc. Communications-enabled dynamic social network routing utilizing presence
US8301581B2 (en) 2009-09-24 2012-10-30 Avaya Inc. Group compositing algorithms for presence
US9104566B2 (en) * 2009-10-23 2015-08-11 Verizon Patent And Licensing Inc. System and method for determining whether a failed communication between signal transfer points was in error
US8732190B2 (en) 2010-09-02 2014-05-20 Gryphon Networks Corp. Network calling privacy with recording
US8572113B2 (en) * 2010-09-02 2013-10-29 Gryphon Networks Corp. Network calling privacy with recording
US9288319B2 (en) 2013-12-18 2016-03-15 Aaron Foss Call management system
US10015670B2 (en) 2014-07-11 2018-07-03 Early Warning Services, Llc System and method for mobile number verification
US10051121B2 (en) 2015-04-20 2018-08-14 Youmail, Inc. System and method for identifying unwanted communications using communication fingerprinting
US9591131B2 (en) 2015-04-20 2017-03-07 Youmail, Inc. System and method for identifying unwanted callers and rejecting or otherwise disposing of calls from same
US9860376B1 (en) 2016-01-15 2018-01-02 Aaron Foss Call screening device
US10278037B2 (en) 2016-01-15 2019-04-30 Telephone Science Corporation Call screening connection
US10552823B1 (en) 2016-03-25 2020-02-04 Early Warning Services, Llc System and method for authentication of a mobile device
CA3032799A1 (en) 2016-08-01 2018-02-08 Youmail, Inc. System and method for facilitating setup and joining of conference calls
US11151566B2 (en) 2016-09-19 2021-10-19 Early Warning Services, Llc Authentication and fraud prevention in provisioning a mobile wallet
US10630776B2 (en) * 2017-01-13 2020-04-21 International Business Machines Corporation Handling a system blocking call

Family Cites Families (69)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US3793487A (en) * 1971-11-22 1974-02-19 J Kilby System for screening telephone calls
US3786196A (en) * 1972-08-28 1974-01-15 American Telephone & Telegraph Toll call denial circuit
SE404969B (en) * 1978-02-03 1978-11-06 Ericsson Telefon Ab L M DEVICE FOR META QUOTA BETWEEN A NUMBER OF CONTINUOUS EVENTS IN ONE UNDERSTANDING AND ANOTHER OF EVENTS
DE2965493D1 (en) * 1978-06-05 1983-07-07 Andrew G Basle Telecommunications apparatus, e.g. a telephone, with long distance dialing lockout
US4277651A (en) * 1978-09-13 1981-07-07 Basic Incorporated Telephone dialer
US4278844A (en) * 1979-03-26 1981-07-14 Bell Telephone Laboratories, Incorporated Communication system selective call screening arrangement
US4277649A (en) * 1980-01-18 1981-07-07 Bell Telephone Laboratories, Incorporated Method and apparatus for screening telephone calls
JPS5926805B2 (en) * 1980-09-22 1984-06-30 トヨタ自動車株式会社 Fixing method of fitting member to shaft part
US4625081A (en) * 1982-11-30 1986-11-25 Lotito Lawrence A Automated telephone voice service system
US4683583A (en) * 1985-04-01 1987-07-28 Kossor Michael G Method and apparatus for controlling telephone line access
US4788682A (en) * 1986-09-23 1988-11-29 Northern Telecom Limited Telephone system adapted to telemarketing
US4799255A (en) * 1987-01-30 1989-01-17 American Telephone And Telegraph Company - At&T Information Systems Communication facilities access control arrangement
US4866762A (en) * 1988-04-04 1989-09-12 Pintar Robert R Apparatus for restricting telephone calls
US5485370A (en) * 1988-05-05 1996-01-16 Transaction Technology, Inc. Home services delivery system with intelligent terminal emulator
US5029196A (en) * 1988-07-11 1991-07-02 Dytel Corporation Automated call screening
US4930152A (en) * 1988-08-31 1990-05-29 Bell Communications Research, Inc. Call return telephone service
US4924510A (en) * 1988-12-28 1990-05-08 American Telephone And Telegraph Company Telecommunications database accessing method
US5062103A (en) * 1988-12-29 1991-10-29 At&T Bell Laboratories Telephone agent call management system
US4993062A (en) * 1989-02-10 1991-02-12 Communications Equipment And Engineering Company Telephone control system including stored blocked and allowed telephone numbers
US4933062A (en) * 1989-03-07 1990-06-12 University Of Connecticut Modified composite electrodes with renewable surface for electrochemical applications and method of making same
US5109408A (en) * 1989-11-30 1992-04-28 At&T Bell Laboratories Arrangement for intentionally blocking telephone calls to predefined destination numbers but allowing such blocking to be selectively overridden
US5058152A (en) * 1989-12-12 1991-10-15 The Telephone Connection Anonymous interactive telephone system having direct connect feature
DE3942790A1 (en) 1989-12-23 1991-06-27 Hoechst Ag PROCESS FOR PREPARING 2- (4-CHLOROPHENYL) -3-METHYLBUTTERIC ACID
US5070525A (en) * 1990-02-12 1991-12-03 Inventions, Inc. Method for avoiding call blocking
US5113430A (en) * 1990-10-01 1992-05-12 United States Advanced Network, Inc. Enhanced wide area audio response network
US5200995A (en) * 1990-12-24 1993-04-06 Gaukel John J Universal outgoing call restriction circuit
US5276731A (en) * 1991-04-26 1994-01-04 Rolm Company Method and apparatus for handling incoming telephone calls
US5206900B1 (en) * 1991-05-31 1998-06-09 David Callele Automated attendant
US5315647A (en) * 1991-07-31 1994-05-24 Teleos Communications, Inc. Private branch exchange adapted for telemarketing
US5216709A (en) * 1991-12-27 1993-06-01 Inventa Electronics Co., Ltd. Electronic device for providing information related to an input telephone number
US5341414A (en) * 1992-02-05 1994-08-23 Fred Popke Calling number verification service
CA2090165C (en) * 1992-04-01 1997-06-17 Barbara I. Gaechter Network based outbound call management
US5528677A (en) * 1992-05-01 1996-06-18 Sprint Communications Company L.P. System for providing communications services in a telecommunications network
US5539812A (en) * 1992-07-29 1996-07-23 Kitchin; Dwight W. Method and apparatus for detecting an attempted three-way conference call on a remote telephone
EP0588101A3 (en) * 1992-09-14 1995-03-08 Rolm Co Message storage and retrieval systems employing selective caller processing.
US5471524A (en) * 1992-09-15 1995-11-28 Donald G. Colvin Toll call restrictor method and apparatus
US5351289A (en) * 1992-09-17 1994-09-27 Logsdon William K Caller ID telephone security device
AU4280793A (en) * 1992-10-21 1994-05-09 Digital Systems International, Inc. Integrated intelligent call blending
US5345595A (en) * 1992-11-12 1994-09-06 Coral Systems, Inc. Apparatus and method for detecting fraudulent telecommunication activity
US5436957A (en) * 1992-12-24 1995-07-25 Bell Atlantic Network Services, Inc. Subscriber control of access restrictions on a plurality of the subscriber's telephone lines
US5515425A (en) * 1993-01-19 1996-05-07 At&T Corp. Telecommunications system with active database
US5469497A (en) * 1993-01-19 1995-11-21 Teledebit Networked interactive call management subsystems with prevention of simultaneous use of a single account number
US5586179A (en) * 1993-03-17 1996-12-17 Davox Corporation System and method for adding and integrating outbound calling and overall system control to an existing inbound telephone system
US5566234A (en) * 1993-08-16 1996-10-15 Mci Communications Corporation Method for controlling fraudulent telephone calls
US5590181A (en) * 1993-10-15 1996-12-31 Link Usa Corporation Call-processing system and method
US5390243A (en) * 1993-11-01 1995-02-14 At&T Corp. Telemarketing complex with automatic threshold levels
US5495521A (en) * 1993-11-12 1996-02-27 At&T Corp. Method and means for preventing fraudulent use of telephone network
US5467388A (en) * 1994-01-31 1995-11-14 Bell Atlantic Network Services, Inc. Method and apparatus for selectively blocking incoming telephone calls
US5473671A (en) * 1994-03-11 1995-12-05 At&T Corp. Selective screening of incoming calls for cellular telephone systems
US5448633A (en) * 1994-03-30 1995-09-05 Spring Communications Company L.P. Telecommunications system for controlling access to a destination
US5519769C1 (en) * 1994-04-04 2002-05-28 Rates Technology Inc Method and system for updating a call rating database
US5655013A (en) * 1994-04-19 1997-08-05 Gainsboro; Jay L. Computer-based method and apparatus for controlling, monitoring, recording and reporting telephone access
US5533103A (en) * 1994-04-28 1996-07-02 Electronic Information Systems, Inc. Calling system and method
US5559867A (en) * 1994-06-20 1996-09-24 Sigma/Micro Corporation Automated calling system with database updating
US5579318A (en) * 1994-06-30 1996-11-26 Bellsouth Corporation Processes and apparatus for maintaining data concurrence between databases in telecommunications networks
US5590171A (en) * 1994-07-07 1996-12-31 Bellsouth Corporation Method and apparatus for communications monitoring
US5537533A (en) * 1994-08-11 1996-07-16 Miralink Corporation System and method for remote mirroring of digital data from a primary network server to a remote network server
NL9401344A (en) * 1994-08-19 1996-04-01 Nederland Ptt Method for deregistering a user registered with a terminal via registration data, as well as a telecommunication system.
US5651053A (en) * 1995-01-26 1997-07-22 Mitchell; Peter P. Telephone call screening
US5559874A (en) * 1995-03-13 1996-09-24 Panosh; Richard Telephone service protection device
US5802157A (en) * 1995-04-26 1998-09-01 U S West Technologies, Inc. Method and apparatus for controlling outgoing calls on a telephone line
US5757899A (en) * 1995-07-21 1998-05-26 Boulware; Joni R. Call screening using subscriber specified timers and schedules
US5966695A (en) * 1995-10-17 1999-10-12 Citibank, N.A. Sales and marketing support system using a graphical query prospect database
US5668860A (en) * 1995-11-16 1997-09-16 Lucent Technologies Inc. Call screening at a hierarchical switch based on organizational membership of the parties
US5751800A (en) * 1995-12-15 1998-05-12 Lucent Technologies Inc. Screening of incoming telephone calls prior to call completion to the destination party
US5887058A (en) * 1996-03-18 1999-03-23 Alcatel Usa Sourcing, L.P. Digit parsing for a flexible dial plan capability in a telecommunications switch
US5898770A (en) * 1996-09-26 1999-04-27 Ericsson Inc Subscriber controlled call list deregistration
US6130937A (en) * 1997-05-08 2000-10-10 Telemark Technology, Inc. System and process for automatic storage, enforcement and override of consumer do-not-call requests
US6330317B1 (en) * 1999-11-09 2001-12-11 Dean Garfinkel Call blocking system

Also Published As

Publication number Publication date
US7194075B2 (en) 2007-03-20
EP0997029A1 (en) 2000-05-03
DE69832793T2 (en) 2006-09-14
US6130937A (en) 2000-10-10
US6788773B1 (en) 2004-09-07
DE69832793D1 (en) 2006-01-19
EP0997029B1 (en) 2005-12-14
US20050031107A1 (en) 2005-02-10
WO1998051062A1 (en) 1998-11-12
CA2288638C (en) 2007-07-24
ATE313206T1 (en) 2005-12-15
ES2255161T3 (en) 2006-06-16

Similar Documents

Publication Publication Date Title
CA2288638A1 (en) System and process for automatic storage, enforcement and override of consumer do-not-call requests
CA2179498A1 (en) A Network-Based Telephone System Having Interactive Capabilities
US4508935A (en) Cordless telephone having a remote control function
JP2550314B2 (en) How to provide a message warning
CA2181199A1 (en) Intelligent message leaving
CA2204132A1 (en) A network-based telephone system providing coordinated voice and data delivery
NO943025L (en) Third Party Load
CA2098590A1 (en) Call Admission Control in ATM Network
CA2229447C (en) Communication system and service controller for call handling
CA2084430A1 (en) Method of transferring between centres the handling of an active connection between a user, on the one hand, and a mobile terminal, on the other hand
EP0389887A3 (en) Switching system with both-way line managing system
EP1320239A3 (en) Communication device, communication system and method therefor
CA2093491A1 (en) Key telephone system capable of regulating volume of handset
JPS57124959A (en) Telephone exchange system
JPS5672556A (en) Traffic control system of storage service control unit
JPS54116809A (en) Preventive system for infinite transfer of incoming transfer call
JPS57133753A (en) Presence informing system
JPH024348U (en)
CA2280104A1 (en) Exchange and telephone exchange system
JPS57174771A (en) Information retrieving and transmitting system
JPS6356857U (en)
JPS6416155A (en) Communication equipment
KR930001619A (en) Digital communication systems
JPH01135854U (en)
JPS6460142A (en) Regulating device for incoming call connection

Legal Events

Date Code Title Description
EEER Examination request
MKEX Expiry

Effective date: 20180508