CN101808003A - Client, system and method for providing instant communication - Google Patents
Client, system and method for providing instant communication Download PDFInfo
- Publication number
- CN101808003A CN101808003A CN 201010111736 CN201010111736A CN101808003A CN 101808003 A CN101808003 A CN 101808003A CN 201010111736 CN201010111736 CN 201010111736 CN 201010111736 A CN201010111736 A CN 201010111736A CN 101808003 A CN101808003 A CN 101808003A
- Authority
- CN
- China
- Prior art keywords
- message
- instant communication
- expert
- inquiry broadcast
- instant
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Images
Landscapes
- Information Transfer Between Computers (AREA)
Abstract
The invention discloses a client, a system and a method for providing instant communication. The method comprises the following steps of: communicating with an instant communication server through the Internet; providing a user input information window and a message type selection list; adding a message type selected by the user to a query broadcast message submitted by the user, packaging the query broadcast message into a query broadcast message instruction, and transmitting the query broadcast message instruction to the instant communication server, wherein the instant communication server retrieves an expert list serving the message type, selects one or more expert communication accounts according to the service rule, transmits the query broadcast message to the selected expert communication accounts, and receives a reply message for the query broadcasting message from the expert communication accounts; and receiving messages from the instant communication server, and classifying and representing the messages. The client, the system and the method for providing the instant communication can provide specialized reply to Internet questions, transmit the reply to the user at the first time, and can be applied to expert inquiry, commodity expert inquiry, expert scheme query, and the like.
Description
Technical field
The present invention relates to the Internet communication technology field, the visitor who specifically provides instant communication produces end and system and method.
Background technology
Instant messaging (Instant Messaging, be abbreviated as IM) be the transmission and the receiving course of instant message between the computer network terminal use, information interchange between the good friend in the buddy list (buddy list) is provided, and its defective is: the user by the Internet inquiry problem does not know to answer the instant messaging number of the account that it puts question to the relevant speciality personage of problem.
Research tool can provide the user to pass through its information that needs of internet checking, and its defective is: because research tool does not provide authenticity and ageing examination to the information that searches out, cause the applicability of the information that user search goes out not ensure.
Network forum BBS, English full name is Bulletin Board System, be the means that BBS provides Internet user's RELEASE PROBLEM and obtains to answer, its defective is: BBS organizes loose, to the answer of problem professional and advanced aspect do not ensure that the time of answer also without limits.
Under the situation that the internet communication business is more and more popularized, the user inquires that on the internet the demand of problem presents the trend that rises day by day gradually, the user need specialization, accurately, the answer to the inquiry of the Internet problem in forward position, and after occurring answering, when if the user is online, then the very first time sends to the user's to described answer.Therefore, satisfying user's inquiry of high-quality the Internet and the demand of answering, is the scientific research task that the technical staff faces, and also is the service item that the Internet communication service operator need provide as early as possible.
The present invention proposes the notion of instant communication, instant messaging pattern based on information type is provided, be meant that the user submits to inquiry message to instant inquiry server by instant query user's end program, in time the inquiry server is held the instant query user that described inquiry message sends to the expert relevant with described inquiry message on the window, and the instant query user that reply message sends to described user is held window.
Existing computer technology, network technology and the communication technology make the technical conceive of the instant communication that the inventor proposes first that the possibility that realizes arranged, and that is to say to realizing that the instant communication operation service system provides technical support.Therefore, the notion of the instant communication that proposes first of the inventor has obtained establishment.
Do not retrieve at present the relevant patent documentation of instant communication as yet.
Summary of the invention
The present invention is directed to the defective or the deficiency that exist in the prior art, client and the system and the method for instant communication is provided, make the instant communication user issue broadcast message, can the very first time receive reply message by type of message.Described instant communication is a kind of instant messaging pattern based on information type, be meant that the user submits to inquiry message to instant inquiry server by instant query user's end program, in time the inquiry server is held the instant query user that described inquiry message sends to the expert relevant with described inquiry message on the window, and the instant query user that reply message sends to described user is held window.
Technical scheme of the present invention is as follows:
A kind of instant communication client is characterized in that, has following functional programs:
Communicate by the Internet and instant communication server;
User's input information window and type of message selective listing are provided;
The inquiry broadcast of user's submission, the type of message that the affix user selects, be packaged into the instruction of inquiry broadcast, be sent to the instant communication server, the instant communication server retrieves goes out to serve expert's tabulation of described type of message, select one or more expert's communication account according to service regulation, described inquiry broadcast sent to each expert who selects number of the account of communicating by letter, and receive from the expert communicate by letter number of the account, to the answer message of inquiry broadcast;
Reception is from the message of instant communication server, if answer message, then answer message is placed in the answer message tabulation of inquiry broadcast under the described answer message, and presents information; If not answer message, then the message that receives is placed in public's messaging list, and presents information.
Described instant communication client further comprises: if receive inquiry broadcast from the instant communication server, then the message that receives is placed in the tabulation of public's inquiry broadcast, and presents information.
The field that described inquiry broadcast comprises: the type of message of user account, inquiry broadcast identification code, inquiry broadcast and inquiry broadcast content.
Described service regulation is meant the number of the account of selecting specified quantity from online number of the account; Or, select the expert of the coupling number of the account of communicating by letter according to the service item of the user account under inquiry broadcast customization.
The described expert number of the account of communicating by letter is meant the instant communication number of the account of being distributed for the instant communication client user by the instant communication server.
A kind of system that instant communication is provided is characterized in that, comprising:
One or more internet computer or wireless broadband mobile telephone terminals that load instant messaging type client-side program are by internal data network and instant communication server interconnect;
The instant communication server, constitute by the Computer Database service system, interconnect with the Internet, be used for communication interaction with instant messaging type client user, if receive the instruction of inquiry broadcast, then retrieve the expert tabulation of serving described type of message, select one or more expert's communication account, described inquiry broadcast is sent to each expert who selects number of the account of communicating by letter according to service regulation; If receive the answer message of inquiry broadcast, then answer message is sent to the source instant messaging type client user of inquiry broadcast under the described answer message.
A kind of integrated approach that the instant communication service is provided is characterized in that, may further comprise the steps:
A. instant messaging type client sends the inquiry broadcast to the instant communication server by predetermined communication protocol;
B. the instant communication server receives the inquiry broadcast, from the inquiry broadcast, parse type of message, from database, retrieve expert's tabulation of serving described type of message, select one or more expert's communication account according to service regulation, described inquiry broadcast is sent to each expert who selects number of the account of communicating by letter;
C. instant communication server each expert of receiving described inquiry broadcast communicates by letter after the answer message of number of the account, after carrying out comprehensively to reply message, generate comprehensive answer message, if the source instant messaging type client user of described inquiry broadcast is online, then described comprehensive answer message is sent to the source instant messaging type client user of described inquiry broadcast, if the source instant messaging type client user of described inquiry broadcast is not online, then the instant communication server is transmitted to described source instant messaging type client user to answer message when described source instant messaging type client user is online;
D. instant messaging type client receives comprehensive answer message, answer message is placed in the answer message tabulation of inquiry broadcast under the described answer message, and presents information.
Described predetermined communication protocol is meant that the XMPP agreement is scalable message and online protocol.
A kind of simple and easy method that the instant communication service is provided is characterized in that, may further comprise the steps:
A. instant messaging type client sends the inquiry broadcast to the instant communication server by predetermined communication protocol;
B. the instant communication server receives the inquiry broadcast, from the inquiry broadcast, parse type of message, from database, retrieve expert's tabulation of serving described type of message, select one or more expert's communication account according to service regulation, described inquiry broadcast is sent to each expert who selects number of the account of communicating by letter;
C. the instant communication server receives the answer message of described inquiry broadcast, if the source instant messaging type client user of described inquiry broadcast is online, then answer message is transmitted to the source instant messaging type client user of described inquiry broadcast; If the source instant messaging type client of described inquiry broadcast is not online, then by the instant communication server when described source instant messaging type client user is online, answer message is transmitted to described source instant messaging type client user;
D. instant messaging type client receives answer message, answer message is placed in the answer message tabulation of inquiry broadcast under the described answer message, and presents information.
A kind of direct-connected method that the instant communication service is provided is characterized in that, may further comprise the steps:
(a). instant messaging type client sends the inquiry broadcast to the instant communication server by predetermined communication protocol;
(b). the instant communication server receives the inquiry broadcast, from the inquiry broadcast, parse type of message, from database, retrieve expert's tabulation of serving described type of message, select one or more expert's communication account according to service regulation, described inquiry broadcast is sent to each expert who selects number of the account of communicating by letter;
(c) if. the source instant messaging type client of inquiry broadcast is online, and then expert's number of the account of communicating by letter directly sends to answer message the source instant messaging type client user of described inquiry broadcast by the instant communication client; Otherwise, expert's number of the account of communicating by letter directly sends to the instant communication server to answer message by the instant communication client, when described source instant messaging type client user is online, answer message is transmitted to described source instant messaging type client user by the instant communication server;
(d). instant messaging type client receives answer message, answer message is placed in the answer message tabulation of inquiry broadcast under the described answer message, and presents information.
The technology of the present invention effect is as follows:
By technique scheme as can be seen, the client of instant communication of the present invention and system and method can provide the answer to the inquiry of the Internet problem specialized, accurate, the forward position, and after occurring answering, when if the user is online, then the very first time sends to the user to described answer.The present invention can be widely used in to expert's interrogation, ask valency, asks scheme etc. to the expert to the commodity expert.
The present invention proposes the notion of instant communication, described instant communication is a kind of instant messaging pattern based on information type, be meant that the user submits to inquiry message to instant inquiry server by instant query user's end program, in time the inquiry server is held the instant query user that described inquiry message sends to the expert relevant with described inquiry message on the window, and the instant query user that reply message sends to described user is held window.
Description of drawings
Fig. 1 realizes the system construction drawing of instant communication for the present invention.
Fig. 2 is the optimum decision system structure chart of the embodiment of the invention one.
Embodiment
Consult Fig. 1, Fig. 1 is a system construction drawing of realizing instant communication, wherein, instant communication client 1 is connected by internal data network between instant communication client N and the instant communication server 100, setting up logical links by the socket (Socket) of TCP/IP connects, preferably, adopt the XMPP agreement to carry out instant messaging, the predecessor of described XMPP is Jabber, the network instant communication agreement that the form tissue of increasing income produces, XMPP is the standard of International Standards Organization (IETF); Preferably, the calling procedure of instant messaging adopts Session Initiation Protocol, and described Session Initiation Protocol is an application controls (signaling) agreement that is put forward by IETF.
A kind of instant communication client is the client-side program with following function:
Communicate by the Internet and instant communication server;
User's input information window and type of message selective listing are provided;
The inquiry broadcast of user's submission, the type of message that the affix user selects, be packaged into the instruction of inquiry broadcast, be sent to instant communication server 100, instant communication server 100 retrieves expert's tabulation of serving described type of message, select one or more expert's communication account according to service regulation, described inquiry broadcast sent to each expert who selects number of the account of communicating by letter, and receive from the expert communicate by letter number of the account, to the answer message of inquiry broadcast;
Reception is from the message of instant communication server 100, if answer message, then answer message is placed in the answer message tabulation of inquiry broadcast under the described answer message, and presents information; If not answer message, then the message that receives is placed in public's messaging list, and presents information.
Described instant communication client further comprises: if receive inquiry broadcast from instant communication server 100, then the message that receives is placed in the tabulation of public's inquiry broadcast, and presents information.
The field that described inquiry broadcast comprises: the type of message of user account, inquiry broadcast identification code, inquiry broadcast, inquiry broadcast content.
Described service regulation is meant the number of the account of selecting specified quantity from online number of the account; Or, select the expert of the coupling number of the account of communicating by letter according to the service item of the user account under inquiry broadcast customization.
The described expert number of the account of communicating by letter is an instant communication number of the account of pointing out that instant communication server 100 distributes for the instant communication client user.
A kind of system that instant communication is provided comprises:
One or more internet computer or wireless broadband mobile telephone terminals that load instant messaging type client-side program are by internal data network 110 and 100 interconnection of instant communication server;
A kind of integrated approach that the instant communication service is provided may further comprise the steps:
A. instant messaging type client user i sends the inquiry broadcast to instant communication server 100 by predetermined communication protocol;
B. instant communication server 100 receives the inquiry broadcast, from the inquiry broadcast, parse type of message, from database, retrieve expert's tabulation of serving described type of message, select one or more expert's communication account according to service regulation, described inquiry broadcast is sent to each expert who selects number of the account of communicating by letter;
C. instant communication server 100 each expert of receiving described inquiry broadcast communicates by letter after the answer message of number of the account, after carrying out comprehensively to reply message, generate comprehensive answer message, if instant messaging type client user i is online, then described comprehensive answer message is sent to instant messaging type client user i, if instant messaging type client user i is not online, then instant communication server 100 is transmitted to instant messaging type client user i to answer message when instant communication type client user i is online;
D. instant messaging type client receives comprehensive answer message, answer message is placed in the answer message tabulation of inquiry broadcast under the described answer message, and presents information.
Described predetermined communication protocol is meant that the XMPP agreement is scalable message and online protocol.
A kind of simple and easy method that the instant communication service is provided may further comprise the steps:
A. instant messaging type client user j sends the inquiry broadcast to instant communication server 100 by predetermined communication protocol;
B. instant communication server 100 receives the inquiry broadcast, from the inquiry broadcast, parse type of message, from database, retrieve expert's tabulation of serving described type of message, select one or more expert's communication account according to service regulation, described inquiry broadcast is sent to each expert who selects number of the account of communicating by letter;
C. the instant communication server receives the answer message of described inquiry broadcast, if instant messaging type client user j is online, then answer message is transmitted to instant messaging type client user j; If instant messaging type client user j is not online, then by instant communication server 100 the time communication type client user j when online, answer message is transmitted to instant messaging type client user j;
D. instant messaging type client receives answer message, answer message is placed in the answer message tabulation of inquiry broadcast under the described answer message, and presents information.
A kind of direct-connected method that the instant communication service is provided may further comprise the steps:
(a). instant messaging type client user k sends the inquiry broadcast to instant communication server 100 by predetermined communication protocol;
(b). instant communication server 100 receives the inquiry broadcast, from the inquiry broadcast, parse type of message, from database, retrieve expert's tabulation of serving described type of message, select one or more expert's communication account according to service regulation, described inquiry broadcast is sent to each expert who selects number of the account of communicating by letter;
(c) if. instant messaging type client user k is online, and then expert's number of the account of communicating by letter directly sends to instant messaging type client user k to answer message by the instant communication client; Otherwise, expert's number of the account of communicating by letter directly sends to instant communication server 100 to answer message by the instant communication client, when instant communication type client user k is online, answer message is transmitted to instant messaging type client user k by instant communication server 100;
(d). instant messaging type client receives answer message, answer message is placed in the answer message tabulation of inquiry broadcast under the described answer message, and presents information.
Consult Fig. 2, Fig. 2 is the optimum decision system structure chart that increases the system of non-good friend's communication pattern in the instant messaging network that is implemented in of the embodiment of the invention one, wherein,
Loaded the instant communication client-side program on the internet computer 120, with be connected by internal data network 110 between the instant communication server 100, set up logical links by the socket (Socket) of TCP/IP and connect, preferably, adopt the XMPP agreement to communicate;
Loaded the instant communication client-side program on the mobile telephone terminal 220, be connected by internal data network 110 by between mobile communications network 130 and the instant communication server 100, setting up logical links by the socket (Socket) of TCP/IP connects, preferably, adopt the XMPP agreement to communicate.
The integrated approach of instant communication service is provided on mobile telephone terminal, may further comprise the steps:
A. mobile telephone terminal 220 sends the inquiry broadcast to instant communication server 100 by predetermined communication protocol;
B. instant communication server 100 receives the inquiry broadcast, from the inquiry broadcast, parse type of message, from database, retrieve expert's tabulation of serving described type of message, select one or more expert's communication account according to service regulation, described inquiry broadcast is sent to each expert who selects number of the account of communicating by letter;
C. instant communication server 100 each expert of receiving described inquiry broadcast communicates by letter after the answer message of number of the account, after carrying out comprehensively to reply message, generate comprehensive answer message, if mobile telephone terminal 220 is online, then described comprehensive answer message is sent to mobile telephone terminal 220, if mobile telephone terminal 220 is not online, then instant communication server 100 is transmitted to mobile telephone terminal 220 to answer message when mobile telephone terminal 220 is online;
D. mobile telephone terminal 220 receives comprehensive answer message, answer message is placed in the answer message tabulation of inquiry broadcast under the described answer message, and points out.
The direct-connected method of instant communication service is provided on internet computer, may further comprise the steps:
(a). the instant communication client on the internet computer 120 sends the inquiry broadcast to instant communication server 100 by predetermined communication protocol;
(b). instant communication server 100 receives the inquiry broadcast, from the inquiry broadcast, parse type of message, from database, retrieve expert's tabulation of serving described type of message, select one or more expert's communication account according to service regulation, described inquiry broadcast is sent to each expert who selects number of the account of communicating by letter;
(c) if. the instant communication client on the internet computer 120 is online, and then expert's number of the account of communicating by letter directly sends to internet computer 120 to answer message by the instant communication client; Otherwise, expert's number of the account of communicating by letter directly sends to instant communication server 100 to answer message by the instant communication client, when described instant communication client is online, answer message is transmitted to internet computer 120 by instant communication server 100
(d). the instant messaging type client on the internet computer 120 receives answer message, answer message is placed in the answer message tabulation of inquiry broadcast under the described answer message, and points out.
Should be pointed out that the above embodiment can make those skilled in the art more fully understand the present invention, but do not limit the present invention in any way.Therefore, although this specification has been described in detail the present invention with reference to drawings and embodiments,, it will be appreciated by those skilled in the art that still and can make amendment or be equal to replacement the present invention; And all do not break away from the technical scheme and the improvement thereof of spirit of the present invention and technical spirit, and it all should be encompassed in the middle of the protection range of patent of the present invention.
Claims (10)
1. an instant communication client is characterized in that, has following functional programs:
Communicate by the Internet and instant communication server;
User's input information window and type of message selective listing are provided;
The inquiry broadcast of user's submission, the type of message that the affix user selects, be packaged into the instruction of inquiry broadcast, be sent to the instant communication server, the instant communication server retrieves goes out to serve expert's tabulation of described type of message, select one or more expert's communication account according to service regulation, described inquiry broadcast sent to each expert who selects number of the account of communicating by letter, and receive from the expert communicate by letter number of the account, to the answer message of inquiry broadcast;
Reception is from the message of instant communication server, if answer message, then answer message is placed in the answer message tabulation of inquiry broadcast under the described answer message, and presents information; If not answer message, then the message that receives is placed in public's messaging list, and presents information.
2. instant communication client according to claim 1, it is characterized in that, described instant communication client further comprises: if receive inquiry broadcast from the instant communication server, then the message that receives is placed in the tabulation of public's inquiry broadcast, and presents information.
3. instant communication client according to claim 1 is characterized in that, the field that described inquiry broadcast comprises: the type of message of user account, inquiry broadcast identification code, inquiry broadcast and inquiry broadcast content.
4. instant communication client according to claim 1 is characterized in that, described service regulation is meant the number of the account of selecting specified quantity from online number of the account; Or, select the expert of the coupling number of the account of communicating by letter according to the service item of the user account under inquiry broadcast customization.
5. instant communication client according to claim 1 is characterized in that, the described expert number of the account of communicating by letter is meant the instant communication number of the account of being distributed for the instant communication client user by the instant communication server.
6. the system that instant communication is provided is characterized in that, comprising:
One or more internet computer or wireless broadband mobile telephone terminals that load instant messaging type client-side program are by internal data network and instant communication server interconnect;
The instant communication server, constitute by the Computer Database service system, interconnect with the Internet, be used for communication interaction with instant messaging type client user, if receive the instruction of inquiry broadcast, then retrieve the expert tabulation of serving described type of message, select one or more expert's communication account, described inquiry broadcast is sent to each expert who selects number of the account of communicating by letter according to service regulation; If receive the answer message of inquiry broadcast, then answer message is sent to the source instant messaging type client user of inquiry broadcast under the described answer message.
7. the integrated approach that the instant communication service is provided is characterized in that, may further comprise the steps:
A. instant messaging type client sends the inquiry broadcast to the instant communication server by predetermined communication protocol;
B. the instant communication server receives the inquiry broadcast, from the inquiry broadcast, parse type of message, from database, retrieve expert's tabulation of serving described type of message, select one or more expert's communication account according to service regulation, described inquiry broadcast is sent to each expert who selects number of the account of communicating by letter;
C. instant communication server each expert of receiving described inquiry broadcast communicates by letter after the answer message of number of the account, after carrying out comprehensively to reply message, generate comprehensive answer message, if the source instant messaging type client user of described inquiry broadcast is online, then described comprehensive answer message is sent to the source instant messaging type client user of described inquiry broadcast, if the source instant messaging type client user of described inquiry broadcast is not online, then the instant communication server is transmitted to described source instant messaging type client user to answer message when described source instant messaging type client user is online;
D. instant messaging type client receives comprehensive answer message, answer message is placed in the answer message tabulation of inquiry broadcast under the described answer message, and presents information.
8. the integrated approach that the instant communication service is provided according to claim 7 is characterized in that described predetermined communication protocol is meant that the XMPP agreement is scalable message and online protocol.
9. the simple and easy method that the instant communication service is provided is characterized in that, may further comprise the steps:
A. instant messaging type client sends the inquiry broadcast to the instant communication server by predetermined communication protocol;
B. the instant communication server receives the inquiry broadcast, from the inquiry broadcast, parse type of message, from database, retrieve expert's tabulation of serving described type of message, select one or more expert's communication account according to service regulation, described inquiry broadcast is sent to each expert who selects number of the account of communicating by letter;
C. the instant communication server receives the answer message of described inquiry broadcast, if the source instant messaging type client user of described inquiry broadcast is online, then answer message is transmitted to the source instant messaging type client user of described inquiry broadcast; If the source instant messaging type client of described inquiry broadcast is not online, then by the instant communication server when described source instant messaging type client user is online, answer message is transmitted to described source instant messaging type client user;
D. instant messaging type client receives answer message, answer message is placed in the answer message tabulation of inquiry broadcast under the described answer message, and presents information.
10. the direct-connected method that the instant communication service is provided is characterized in that, may further comprise the steps:
(a). instant messaging type client sends the inquiry broadcast to the instant communication server by predetermined communication protocol;
(b). the instant communication server receives the inquiry broadcast, from the inquiry broadcast, parse type of message, from database, retrieve expert's tabulation of serving described type of message, select one or more expert's communication account according to service regulation, described inquiry broadcast is sent to each expert who selects number of the account of communicating by letter;
(c) if. the source instant messaging type client of inquiry broadcast is online, and then expert's number of the account of communicating by letter directly sends to answer message the source instant messaging type client user of described inquiry broadcast by the instant communication client; Otherwise, expert's number of the account of communicating by letter directly sends to the instant communication server to answer message by the instant communication client, when described source instant messaging type client user is online, answer message is transmitted to described source instant messaging type client user by the instant communication server;
(d). instant messaging type client receives answer message, answer message is placed in the answer message tabulation of inquiry broadcast under the described answer message, and presents information.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 201010111736 CN101808003A (en) | 2010-02-11 | 2010-02-11 | Client, system and method for providing instant communication |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 201010111736 CN101808003A (en) | 2010-02-11 | 2010-02-11 | Client, system and method for providing instant communication |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN101808003A true CN101808003A (en) | 2010-08-18 |
Family
ID=42609624
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN 201010111736 Pending CN101808003A (en) | 2010-02-11 | 2010-02-11 | Client, system and method for providing instant communication |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN101808003A (en) |
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103051512A (en) * | 2011-10-11 | 2013-04-17 | 阿里巴巴集团控股有限公司 | Instant messaging establishing method and system |
| CN106034152A (en) * | 2015-03-16 | 2016-10-19 | 联想(北京)有限公司 | Data transmission method and system |
| CN106034034A (en) * | 2015-03-09 | 2016-10-19 | 深圳中兴网信科技有限公司 | Method for publishing broadcast information in instant messaging (IM) system |
| CN111095305A (en) * | 2017-05-21 | 2020-05-01 | 舒辅医疗 | System and method for providing internet-based expert service |
Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20040243568A1 (en) * | 2000-08-24 | 2004-12-02 | Hai-Feng Wang | Search engine with natural language-based robust parsing of user query and relevance feedback learning |
| CN1821991A (en) * | 2005-02-18 | 2006-08-23 | 上海赢思软件技术有限公司 | Knowledge question-and-answer quick processing system based on artificial intelligence |
| CN101179620A (en) * | 2006-11-30 | 2008-05-14 | 腾讯科技（深圳）有限公司 | Method and system of implementing automatic answer of server |
| CN101330432A (en) * | 2007-06-18 | 2008-12-24 | 阿里巴巴集团控股有限公司 | System and method for implementing on-line QA |
-
2010
- 2010-02-11 CN CN 201010111736 patent/CN101808003A/en active Pending
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20040243568A1 (en) * | 2000-08-24 | 2004-12-02 | Hai-Feng Wang | Search engine with natural language-based robust parsing of user query and relevance feedback learning |
| CN1821991A (en) * | 2005-02-18 | 2006-08-23 | 上海赢思软件技术有限公司 | Knowledge question-and-answer quick processing system based on artificial intelligence |
| CN101179620A (en) * | 2006-11-30 | 2008-05-14 | 腾讯科技（深圳）有限公司 | Method and system of implementing automatic answer of server |
| CN101330432A (en) * | 2007-06-18 | 2008-12-24 | 阿里巴巴集团控股有限公司 | System and method for implementing on-line QA |
Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103051512A (en) * | 2011-10-11 | 2013-04-17 | 阿里巴巴集团控股有限公司 | Instant messaging establishing method and system |
| CN106034034A (en) * | 2015-03-09 | 2016-10-19 | 深圳中兴网信科技有限公司 | Method for publishing broadcast information in instant messaging (IM) system |
| CN106034034B (en) * | 2015-03-09 | 2019-08-20 | 深圳中兴网信科技有限公司 | A method of broadcast message is issued in instant messaging IM system |
| CN106034152A (en) * | 2015-03-16 | 2016-10-19 | 联想(北京)有限公司 | Data transmission method and system |
| CN106034152B (en) * | 2015-03-16 | 2019-11-26 | 联想(北京)有限公司 | A kind of data transmission method for uplink and system |
| CN111095305A (en) * | 2017-05-21 | 2020-05-01 | 舒辅医疗 | System and method for providing internet-based expert service |
| CN111095305B (en) * | 2017-05-21 | 2023-11-03 | 舒辅医疗 | System and method for providing internet-based expert service |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN102150443B (en) | System and methods for communication between instant message users and short message service users | |
| CN101123548B (en) | An information service method and system in instant communication | |
| CN100583839C (en) | Method and system for implementing multi-identity immediate message communication and present service of single account number | |
| CN101447949B (en) | Information interaction method and device based on instant messaging system | |
| CN109379274B (en) | Information sending method and device for instant messaging group | |
| EP1239392A3 (en) | Electronic mail processing system and mail server | |
| WO2006103428A3 (en) | A system and method for communicating messages between users of a system | |
| US20120166561A1 (en) | Multi-Channel Dynamic Response Communication Engine | |
| CN102307159A (en) | Method and apparatus for efficient resending of messages using message id | |
| CN101588311A (en) | Method and system for submitting user questions through online customer service system | |
| EP2324605B1 (en) | A communication device | |
| CN114979984B (en) | Message transmission method and device | |
| CN101808003A (en) | Client, system and method for providing instant communication | |
| CN103516579A (en) | Service system providing offline message and corresponding service method | |
| CN104410562A (en) | Method of processing instant message associated with business | |
| CN103023744A (en) | Method and system for information management in instant messaging tool | |
| CN106533923A (en) | Information processing method and device based on instant messaging software | |
| CN104683223A (en) | Instant communication method and instant communication device | |
| CN101557360A (en) | Method and system of online customer service instant messaging | |
| CN100397822C (en) | Advertisement information transfering method | |
| US20060026076A1 (en) | Method and apparatus for providing an online ordering system of a retail establishment | |
| KR102075826B1 (en) | System and method for providing customer center platform service using omni channel | |
| CN104954227B (en) | A kind of cross-platform information push method of preemptive type and server | |
| CN101656685A (en) | Method for viewing user related information provided by on-line service | |
| CN201270529Y (en) | System for on-line customer service instant communication |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| C12 | Rejection of a patent application after its publication | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20100818 |