DE3376181D1 - Combined handset and headset arrangement - Google Patents

Combined handset and headset arrangement

Info

Publication number
DE3376181D1
DE3376181D1 DE8383902015T DE3376181T DE3376181D1 DE 3376181 D1 DE3376181 D1 DE 3376181D1 DE 8383902015 T DE8383902015 T DE 8383902015T DE 3376181 T DE3376181 T DE 3376181T DE 3376181 D1 DE3376181 D1 DE 3376181D1
Authority
DE
Germany
Prior art keywords
headset arrangement
combined handset
handset
headset
combined
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired
Application number
DE8383902015T
Other languages
English (en)
Inventor
Edmund Thomas Burke
Joseph Frank Catalano
Henderson, Jr
Nicholas Kimbrough Smith
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
AT&T Corp
Original Assignee
Western Electric Co Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Western Electric Co Inc filed Critical Western Electric Co Inc
Application granted granted Critical
Publication of DE3376181D1 publication Critical patent/DE3376181D1/de
Expired legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/02—Calling substations, e.g. by ringing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/60—Semi-automatic systems, i.e. in which the numerical selection of the outgoing line is under the control of an operator
DE8383902015T 1982-05-28 1983-05-09 Combined handset and headset arrangement Expired DE3376181D1 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US06/383,314 US4449017A (en) 1982-05-28 1982-05-28 ACD Combined handset and headset arrangement
PCT/US1983/000694 WO1983004357A1 (en) 1982-05-28 1983-05-09 Combined handset and headset arrangement

Publications (1)

Publication Number Publication Date
DE3376181D1 true DE3376181D1 (en) 1988-05-05

Family

ID=23512579

Family Applications (1)

Application Number Title Priority Date Filing Date
DE8383902015T Expired DE3376181D1 (en) 1982-05-28 1983-05-09 Combined handset and headset arrangement

Country Status (7)

Country Link
US (1) US4449017A (de)
EP (1) EP0109431B1 (de)
CA (1) CA1193700A (de)
DE (1) DE3376181D1 (de)
GB (1) GB2122845B (de)
IT (1) IT1194570B (de)
WO (1) WO1983004357A1 (de)

Families Citing this family (15)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH0865723A (ja) * 1994-08-25 1996-03-08 Toshiba Corp 自動呼分配機能を備えたボタン電話装置
US4562310A (en) * 1984-03-29 1985-12-31 Northern Telecom Limited Keyboard security for a telephone attendant console
CA1236231A (en) * 1985-06-28 1988-05-03 Mitel Corporation Telephone handset detector
US4893331A (en) * 1987-02-24 1990-01-09 Kabushiki Kaisha Toshiba System allowing selective connection of various types of external apparatuses to telephone set
US5226077A (en) * 1992-03-02 1993-07-06 Acs Communications, Inc. Headset amplifier with automatic log on/log off detection
US5991645A (en) * 1992-03-02 1999-11-23 Gn Netcom, Inc. Wireless telephone headset system with automatic log on/log off detection
US5982879A (en) * 1992-04-03 1999-11-09 Unex Corporation Telephone headset amplifier and method of operation
US5557653A (en) * 1993-07-27 1996-09-17 Spectralink Corporation Headset for hands-free wireless telephone
JPH07107526A (ja) * 1993-09-29 1995-04-21 Toshiba Corp ボタン電話装置
US5436966A (en) * 1994-05-05 1995-07-25 At&T Corp. Interface for handling event messages generated by telecommunications switches with automatic call distribution capability
US6330325B1 (en) * 1997-03-31 2001-12-11 Gn Netcom, Inc. Automatic log-off signaling for telephone systems
WO2001004768A1 (en) 1999-07-13 2001-01-18 Interactive Intelligence, Inc. Message-based ocr server
DE10152450A1 (de) * 2001-10-26 2003-05-15 Sennheiser Electronic Sprechzeug für die Telekommunikation
US9591392B2 (en) * 2006-11-06 2017-03-07 Plantronics, Inc. Headset-derived real-time presence and communication systems and methods
US11722601B2 (en) * 2020-11-10 2023-08-08 Avaya Management L.P. Content coded zip tones for agents and conference call participants, and user-adjustable tone attribute

Family Cites Families (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US3147345A (en) * 1961-04-26 1964-09-01 Bell Telephone Labor Inc Gain selective telephone set
US3571518A (en) * 1968-08-13 1971-03-16 Bell Telephone Labor Inc Telephone answering system
US3985976A (en) * 1973-06-26 1976-10-12 Cowpland Michael Christopher J Audio frequency signalling systems for telephone systems
US3851111A (en) * 1973-09-14 1974-11-26 Gte Automatic Electric Lab Inc Tsps-headphone plug messages
US4172967A (en) * 1975-10-08 1979-10-30 James John Porter Automatic answering device for use in live speech communication and circuit components thereof
US4185173A (en) * 1976-10-01 1980-01-22 Nippon Tsu Shin Kogyo K.K. Key telephone call signalling circuit
US4046972A (en) * 1976-10-27 1977-09-06 Bell Telephone Laboratories, Incorporated Key telephone station set circuit
US4109113A (en) * 1977-10-31 1978-08-22 Bell Telephone Laboratories, Incorporated Communication system optimized pooled line arrangement

Also Published As

Publication number Publication date
CA1193700A (en) 1985-09-17
US4449017A (en) 1984-05-15
WO1983004357A1 (en) 1983-12-08
EP0109431A1 (de) 1984-05-30
GB2122845B (en) 1985-09-18
IT8321324A0 (it) 1983-05-26
IT1194570B (it) 1988-09-22
GB8314806D0 (en) 1983-07-06
EP0109431A4 (de) 1985-09-16
GB2122845A (en) 1984-01-18
EP0109431B1 (de) 1988-03-30

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Legal Events

Date Code Title Description
8364 No opposition during term of opposition
8328 Change in the person/name/address of the agent

Free format text: BLUMBACH, KRAMER & PARTNER, 65193 WIESBADEN