DE69835792D1 - Verfahren und Apparat zum Erzeugen semantisch konsistenter Eingaben für einen Dialog-Manager - Google Patents

Verfahren und Apparat zum Erzeugen semantisch konsistenter Eingaben für einen Dialog-Manager

Info

Publication number
DE69835792D1
DE69835792D1 DE69835792T DE69835792T DE69835792D1 DE 69835792 D1 DE69835792 D1 DE 69835792D1 DE 69835792 T DE69835792 T DE 69835792T DE 69835792 T DE69835792 T DE 69835792T DE 69835792 D1 DE69835792 D1 DE 69835792D1
Authority
DE
Germany
Prior art keywords
dialog manager
semantically consistent
generating semantically
consistent inputs
inputs
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
DE69835792T
Other languages
English (en)
Other versions
DE69835792T2 (de
Inventor
Alicia Abella
Allen Louis Gorin
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
AT&T Corp
Original Assignee
AT&T Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by AT&T Corp filed Critical AT&T Corp
Application granted granted Critical
Publication of DE69835792D1 publication Critical patent/DE69835792D1/de
Publication of DE69835792T2 publication Critical patent/DE69835792T2/de
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/20Natural language analysis
    • G06F40/205Parsing
    • G06F40/216Parsing using statistical methods
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/20Natural language analysis
    • G06F40/279Recognition of textual entities
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/20Natural language analysis
    • G06F40/279Recognition of textual entities
    • G06F40/289Phrasal analysis, e.g. finite state techniques or chunking
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/40Processing or translation of natural language
    • G06F40/55Rule-based translation
    • G06F40/56Natural language generation
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/08Speech classification or search
    • G10L15/18Speech classification or search using natural language modelling
    • G10L15/1822Parsing for meaning understanding

Landscapes

  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Computational Linguistics (AREA)
  • General Physics & Mathematics (AREA)
  • Artificial Intelligence (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • General Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Finance (AREA)
  • Accounting & Taxation (AREA)
  • Multimedia (AREA)
  • Probability & Statistics with Applications (AREA)
  • Acoustics & Sound (AREA)
  • Human Computer Interaction (AREA)
  • Development Economics (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Strategic Management (AREA)
  • General Business, Economics & Management (AREA)
  • Machine Translation (AREA)
  • Telephonic Communication Services (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
DE69835792T 1997-10-03 1998-10-02 Verfahren und Apparat zum Erzeugen semantisch konsistenter Eingaben für einen Dialog-Manager Expired - Lifetime DE69835792T2 (de)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US943944 1997-10-03
US08/943,944 US6192110B1 (en) 1995-09-15 1997-10-03 Method and apparatus for generating sematically consistent inputs to a dialog manager

Publications (2)

Publication Number Publication Date
DE69835792D1 true DE69835792D1 (de) 2006-10-19
DE69835792T2 DE69835792T2 (de) 2007-09-13

Family

ID=25480526

Family Applications (1)

Application Number Title Priority Date Filing Date
DE69835792T Expired - Lifetime DE69835792T2 (de) 1997-10-03 1998-10-02 Verfahren und Apparat zum Erzeugen semantisch konsistenter Eingaben für einen Dialog-Manager

Country Status (5)

Country Link
US (1) US6192110B1 (de)
EP (1) EP0907130B1 (de)
CA (1) CA2248715C (de)
DE (1) DE69835792T2 (de)
MX (1) MXPA98008052A (de)

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US8392188B1 (en) 1999-11-05 2013-03-05 At&T Intellectual Property Ii, L.P. Method and system for building a phonotactic model for domain independent speech recognition
US6681206B1 (en) 1999-11-05 2004-01-20 At&T Corporation Method for generating morphemes
US7085720B1 (en) 1999-11-05 2006-08-01 At & T Corp. Method for task classification using morphemes
US7286984B1 (en) 1999-11-05 2007-10-23 At&T Corp. Method and system for automatically detecting morphemes in a task classification system using lattices
US7050977B1 (en) * 1999-11-12 2006-05-23 Phoenix Solutions, Inc. Speech-enabled server for internet website and method
US7725307B2 (en) 1999-11-12 2010-05-25 Phoenix Solutions, Inc. Query engine for processing voice based queries including semantic decoding
US7392185B2 (en) * 1999-11-12 2008-06-24 Phoenix Solutions, Inc. Speech based learning/training system using semantic decoding
US9076448B2 (en) 1999-11-12 2015-07-07 Nuance Communications, Inc. Distributed real time speech recognition system
US6785651B1 (en) * 2000-09-14 2004-08-31 Microsoft Corporation Method and apparatus for performing plan-based dialog
US7158935B1 (en) * 2000-11-15 2007-01-02 At&T Corp. Method and system for predicting problematic situations in a automated dialog
US20020087310A1 (en) * 2000-12-29 2002-07-04 Lee Victor Wai Leung Computer-implemented intelligent dialogue control method and system
US7257537B2 (en) * 2001-01-12 2007-08-14 International Business Machines Corporation Method and apparatus for performing dialog management in a computer conversational interface
US6950793B2 (en) 2001-01-12 2005-09-27 International Business Machines Corporation System and method for deriving natural language representation of formal belief structures
US7127402B2 (en) * 2001-01-12 2006-10-24 International Business Machines Corporation Method and apparatus for converting utterance representations into actions in a conversational system
US7085723B2 (en) * 2001-01-12 2006-08-01 International Business Machines Corporation System and method for determining utterance context in a multi-context speech application
US7249018B2 (en) * 2001-01-12 2007-07-24 International Business Machines Corporation System and method for relating syntax and semantics for a conversational speech application
US6751591B1 (en) 2001-01-22 2004-06-15 At&T Corp. Method and system for predicting understanding errors in a task classification system
WO2002073452A1 (en) * 2001-03-14 2002-09-19 At & T Corp. Method for automated sentence planning
US7574362B2 (en) * 2001-03-14 2009-08-11 At&T Intellectual Property Ii, L.P. Method for automated sentence planning in a task classification system
US7729918B2 (en) * 2001-03-14 2010-06-01 At&T Intellectual Property Ii, Lp Trainable sentence planning system
US6839896B2 (en) * 2001-06-29 2005-01-04 International Business Machines Corporation System and method for providing dialog management and arbitration in a multi-modal environment
DE10209928A1 (de) * 2002-03-07 2003-09-18 Philips Intellectual Property Verfahren zum Betrieb eines Sprach-Dialogsystems
US7398209B2 (en) * 2002-06-03 2008-07-08 Voicebox Technologies, Inc. Systems and methods for responding to natural language speech utterance
US7693720B2 (en) 2002-07-15 2010-04-06 Voicebox Technologies, Inc. Mobile systems and methods for responding to natural language speech utterance
US7190768B2 (en) * 2002-08-20 2007-03-13 Avaya Technology Corp. Method and apparatus for human-assisted adaptive outbound telephone call classification based on pattern recognition
US20030115062A1 (en) * 2002-10-29 2003-06-19 Walker Marilyn A. Method for automated sentence planning
US8645122B1 (en) * 2002-12-19 2014-02-04 At&T Intellectual Property Ii, L.P. Method of handling frequently asked questions in a natural language dialog service
US8818793B1 (en) * 2002-12-24 2014-08-26 At&T Intellectual Property Ii, L.P. System and method of extracting clauses for spoken language understanding
US8849648B1 (en) * 2002-12-24 2014-09-30 At&T Intellectual Property Ii, L.P. System and method of extracting clauses for spoken language understanding
US20050165607A1 (en) * 2004-01-22 2005-07-28 At&T Corp. System and method to disambiguate and clarify user intention in a spoken dialog system
US7933774B1 (en) * 2004-03-18 2011-04-26 At&T Intellectual Property Ii, L.P. System and method for automatic generation of a natural language understanding model
US7640160B2 (en) 2005-08-05 2009-12-29 Voicebox Technologies, Inc. Systems and methods for responding to natural language speech utterance
US7620549B2 (en) * 2005-08-10 2009-11-17 Voicebox Technologies, Inc. System and method of supporting adaptive misrecognition in conversational speech
US7949529B2 (en) 2005-08-29 2011-05-24 Voicebox Technologies, Inc. Mobile systems and methods of supporting natural language human-machine interactions
US7634409B2 (en) * 2005-08-31 2009-12-15 Voicebox Technologies, Inc. Dynamic speech sharpening
US7599861B2 (en) 2006-03-02 2009-10-06 Convergys Customer Management Group, Inc. System and method for closed loop decisionmaking in an automated care system
US7809663B1 (en) 2006-05-22 2010-10-05 Convergys Cmg Utah, Inc. System and method for supporting the utilization of machine language
US8379830B1 (en) 2006-05-22 2013-02-19 Convergys Customer Management Delaware Llc System and method for automated customer service with contingent live interaction
US8346555B2 (en) * 2006-08-22 2013-01-01 Nuance Communications, Inc. Automatic grammar tuning using statistical language model generation
US20080091423A1 (en) * 2006-10-13 2008-04-17 Shourya Roy Generation of domain models from noisy transcriptions
US8073681B2 (en) 2006-10-16 2011-12-06 Voicebox Technologies, Inc. System and method for a cooperative conversational voice user interface
US7818176B2 (en) 2007-02-06 2010-10-19 Voicebox Technologies, Inc. System and method for selecting and presenting advertisements based on natural language processing of voice-based input
US8909528B2 (en) * 2007-05-09 2014-12-09 Nuance Communications, Inc. Method and system for prompt construction for selection from a list of acoustically confusable items in spoken dialog systems
US8260619B1 (en) 2008-08-22 2012-09-04 Convergys Cmg Utah, Inc. Method and system for creating natural language understanding grammars
US8140335B2 (en) 2007-12-11 2012-03-20 Voicebox Technologies, Inc. System and method for providing a natural language voice user interface in an integrated voice navigation services environment
US9305548B2 (en) 2008-05-27 2016-04-05 Voicebox Technologies Corporation System and method for an integrated, multi-modal, multi-device natural language voice services environment
US8589161B2 (en) * 2008-05-27 2013-11-19 Voicebox Technologies, Inc. System and method for an integrated, multi-modal, multi-device natural language voice services environment
US8326637B2 (en) 2009-02-20 2012-12-04 Voicebox Technologies, Inc. System and method for processing multi-modal device interactions in a natural language voice services environment
JP2011033680A (ja) * 2009-07-30 2011-02-17 Sony Corp 音声処理装置及び方法、並びにプログラム
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US9898459B2 (en) 2014-09-16 2018-02-20 Voicebox Technologies Corporation Integration of domain information into state transitions of a finite state transducer for natural language processing
CN107003996A (zh) 2014-09-16 2017-08-01 声钰科技 语音商务
CN107003999B (zh) 2014-10-15 2020-08-21 声钰科技 对用户的在先自然语言输入的后续响应的系统和方法
US10614799B2 (en) 2014-11-26 2020-04-07 Voicebox Technologies Corporation System and method of providing intent predictions for an utterance prior to a system detection of an end of the utterance
US10431214B2 (en) 2014-11-26 2019-10-01 Voicebox Technologies Corporation System and method of determining a domain and/or an action related to a natural language input
JP6334815B2 (ja) * 2015-03-20 2018-05-30 株式会社東芝 学習装置、方法、プログラムおよび音声対話システム
WO2018023106A1 (en) 2016-07-29 2018-02-01 Erik SWART System and method of disambiguating natural language processing requests

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Also Published As

Publication number Publication date
CA2248715C (en) 2002-02-12
EP0907130A3 (de) 2004-09-08
EP0907130B1 (de) 2006-09-06
MXPA98008052A (es) 2004-10-14
US6192110B1 (en) 2001-02-20
DE69835792T2 (de) 2007-09-13
EP0907130A2 (de) 1999-04-07
CA2248715A1 (en) 1999-04-03

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