EP0359667A1 - Method for the remote ordering of products or various selected articles from a catalogue and for making them available at a vending place, and system for carrying out this method - Google Patents

Method for the remote ordering of products or various selected articles from a catalogue and for making them available at a vending place, and system for carrying out this method Download PDF

Info

Publication number
EP0359667A1
EP0359667A1 EP89402522A EP89402522A EP0359667A1 EP 0359667 A1 EP0359667 A1 EP 0359667A1 EP 89402522 A EP89402522 A EP 89402522A EP 89402522 A EP89402522 A EP 89402522A EP 0359667 A1 EP0359667 A1 EP 0359667A1
Authority
EP
European Patent Office
Prior art keywords
customer
products
computer device
articles
card
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
EP89402522A
Other languages
German (de)
French (fr)
Other versions
EP0359667B1 (en
Inventor
Dominique Boissavit
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Mors SA
Original Assignee
Mors SA
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Mors SA filed Critical Mors SA
Priority to AT89402522T priority Critical patent/ATE92660T1/en
Publication of EP0359667A1 publication Critical patent/EP0359667A1/en
Application granted granted Critical
Publication of EP0359667B1 publication Critical patent/EP0359667B1/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Images

Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/10—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
    • G07F17/12—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned
    • A—HUMAN NECESSITIES
    • A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
    • A47F—SPECIAL FURNITURE, FITTINGS, OR ACCESSORIES FOR SHOPS, STOREHOUSES, BARS, RESTAURANTS OR THE LIKE; PAYING COUNTERS
    • A47F10/00—Furniture or installations specially adapted to particular types of service systems, not otherwise provided for
    • A47F10/02—Furniture or installations specially adapted to particular types of service systems, not otherwise provided for for self-service type systems, e.g. supermarkets
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087—Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F7/00—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00—Cash registers

Definitions

  • the present invention relates to a method for the remote control of selected products or various articles, which are listed in a catalog, and the provision of products or articles in a specific sales room; as well as the system for implementing this method.
  • the aim of the present invention is to eliminate the above drawbacks of the various techniques of known sales by proposing a method and system allowing rapid availability of the products or articles ordered.
  • the method according to the invention is characterized in that it consists in initially storing in a computer device data relating to the identification of a customer, such as his payment or credit card number, and at a time range desired by the customer for the delivery of products or articles, as well as assigning a customer number; to place the order by server or by telephone by transmitting to the computer device at least the customer number and the time of availability of the products or articles; to go to the sales room with a certain number of adjacent lockers, one of which containing the products or articles ordered is locked, access to the room being prevented by a locked door; to introduce the customer's payment card into a card reader device outside the room connected to the computer device which identifies the customer on the basis of his card number initially stored and verifies the existence of an order placed to be retrieved in the time slot authorized customer delivery; to issue to the customer, once these conditions have been met, a ticket comprising in particular the amount of the order and the identification data of the locker containing the products or articles ordered and to unlock the access door to the premises; insert
  • the lockers are distributed over a certain number of aisles of the sales room and the identification data of the aforementioned locker include the number of the aisle where it is located and the number of the locker.
  • the computer device chooses a locker where the products or articles ordered are assigned according to the volume of these products or articles and the desired delivery time range of the customer and then stores the number in coded form. of locker chosen as well as the aisle number where it is located.
  • the validation of the identification data of the locker by the computer device is carried out by controlling by the latter whether this data corresponds to an order placed by the customer within the time range of delivery of the products or articles attributed to the customer.
  • the computer device also verifies from the stored card number the existence of an order placed to retrieve in the time range of delivery of products or articles allocated to the customer when the latter has introduced his card into the reader device located in the room and before he composes the locker identification data.
  • the computer device before identifying the customer who has introduced his card into the external reader device, the computer device checks the validity of the card and checks the secret code of the card composed by the customer.
  • the desired time slot for delivery of the products or articles to the customer is chosen at will. by the latter during the ordering phase of these products or articles.
  • the invention also relates to the system for implementing the method defined above.
  • This system includes a computer device, an assembly located outside the sales room comprising a card reader device, a numeric keypad with code dialing keys; a display screen guiding the client and a ticket printing device connected to the computer device; and, located in the room, several terminals each associated with a plurality of lockers, each terminal comprising a card reader device, a keypad with keys for composing the identification data of the locker containing the products or articles ordered and a screen for visualization guiding the client connected to the computer device.
  • the system of the invention further comprises a device for unlocking the lock of the access door to the sales room, controlled by the computer device.
  • the assembly 2 is located outside the premises in the vicinity of an entrance door thereof while the assembly 7 is located inside the premises near the lockers 11.
  • the computer device 1 is also connected bidirectionally via an interface circuit I3 to the cards 11 in the sales room.
  • This computer device is also unidirectionally connected via an interface circuit I4 to a device 12 for unlocking a lock, for example electromechanical, of an access door to the sales room.
  • the references 13 and 14 respectively designate a server device, such as a minitel, and a telephone handset capable of entering into communication with the computer device 1.
  • the computer device 1 is also capable of entering into communication with another computer device informing it in particular about the validity of the credit card used by the customer.
  • the method of the invention for remotely ordering the chosen merchandise and making it available to the customer in a predetermined locker 11 of the sales room, with payment of the corresponding price of the merchandise, can be broken down into four detailed phases below.
  • the first phase relates to the creation of a client file.
  • the person is assigned a customer number in return for their bank references, such as for example the number of their credit card or private card they wish to use and a catalog listing the items available as well as a duplicate of its contract governing the extent of the time slot desired by the customer to access the items ordered, this time range being defined from a desired delivery time or provision of the goods.
  • This time slot can be, for example, variable from two hours to six hours with a corresponding rental cost that varies according to the type of window chosen by the customer.
  • the desired delivery time is 6 p.m. and the chosen time range is 2 a.m.
  • the goods are available in a locker in the sales room from 5 p.m. to 7 p.m.
  • the customer's credit card number possibly with his name, is stored in the computer device 1.
  • the second phase allows the customer to place an order for products or articles chosen from the catalog either by telephone or by a server device such as minitel, the latter technique being moreover fairly widespread at present for mail order sales on the catalog described previously.
  • the customer identifies himself to the computer device 1 by his customer number, possibly by his name, and specifies the time of provision of the products or articles ordered.
  • the computer device 1 searches among the available lockers 11 of the sales room for the one which will contain the products or articles ordered and this as a function of the volume of these products or articles of the desired time range of the customer during which the chosen locker is available. This search is carried out from an allocation table stored in the computer device 1 by which the latter will be able to choose the appropriate locker taking into account the orders already placed and the free lockers.
  • the identification data of the chosen locker are stored in the computer device 1 in the form of a predetermined code.
  • the computer device 1 the customer's card number, the latter is able to determine if the customer has placed an order which must be delivered at a specific delivery time within a fixed time range and to issue the locker number where the products or articles ordered are located in the manner which will be described later.
  • FIG. 6 represents a flow diagram according to which the computer device 1 must operate for the control phase.
  • This flowchart is self-explanatory and need not be explained in detail except that it also allows the computer device 1 to determine whether or not the person placing the order is a customer. If not, the computer device 1 will invite the person to inquire about the service offered and, if the latter so wishes, to send him appropriate documentation accompanied by the contract explained in the first phase of the process of the invention. Of course, once the order has been recorded, the computer device 1 will signal it to a person present at the sales office who will carry the ordered goods in the locker indicated by the computer device.
  • the third phase of the process of the invention consists in recognizing the customer and allowing him to access the sales room.
  • the customer comes to the entrance of the room to access it.
  • This entry comprises, for example, two access doors 15 normally locked, for example by an electromechanical lock and whose unlocking is carried out by the computer device 1 as follows.
  • Each access door 15 is associated with a set 2 located near the door and whose front panel is shown in Figure 2.
  • the customer inserts his credit card into the slot 3a of the reader device 3 and the computer device 1, in connection with another computer device for example from the customer's bank, checks the validity of the card according to a usual process which does not have to be detailed since it is not part of the invention and, if the card is valid, invites the customer, via the display device 4, to dial the secret code of the card customer credit. If the secret code is correct, the computer device 1 identifies the customer's card number and checks whether it is part of the customer file previously created. If so, the computer device 1 checks whether the customer, in the delivery time slot allocated to him, has the goods to be collected in a particular locker.
  • the computer device 1 causes the printing and delivery device 5 to issue the customer a ticket T on which are printed the data relating to the identification of the assigned locker such as for example the aisle where the the locker and its number, the amount of the goods available and, possibly, the date and time of delivery of the ticket.
  • the computer device 1 controls the unlocking of the lock of the access door to the room.
  • the customer accesses the interior of the room, the door closing behind him, for example mechanically although the computer device 1 can also be adapted to automatically lock the lock of the access door after a certain period of time. predetermined.
  • a surveillance camera can be put into service as soon as the customer enters the sales room.
  • FIG. 7 represents the flowchart of operation of the computer device 1 so that the third phase of the process of the invention is correctly carried out.
  • This organization chart also highlights two other possibilities for the operation of the computer device 1. The first relates to the case where the person who has introduced his validated card and whose secret code has been recognized as valid is not a client stored in the computer device 1. The latter then transmits an information message for example to the display device 4 indicating for example that it can inquire at a determined place to have access to the proposed sales service. The second possibility is the case where the customer has not placed an order. The computer device 1 then sends him a message, for example on a display device 4, informing him of this situation.
  • the fourth and last phase of the process of the invention relates to the withdrawal of the goods from the locker identified on the ticket and to the authentication of the payment of the amount of the goods.
  • FIG. 3 represents an aisle of the sales room comprising on each side adjacent storage compartments 11, the doors of which, in the closed position, are juxtaposed by extending substantially in the same frontal plane.
  • Each door may include an automatic return device for the latter in the closed closing position.
  • Such return devices are already known per se and can for example be constituted by a return spring disposed coaxially with the hinge of the door and acting between the door and its frame.
  • Each door also includes a lock fixed to the inside of the door and at least the unlocking of which is controlled by the computer device 1.
  • the sales room comprises several aisles identical to that shown in FIG. 3.
  • Each set of lockers located on the same side of an aisle is associated with a terminal 16 provided with the set 7.
  • the customer identifies the aisle and the locker allocated to him by the computer device on the ticket T. According to the coordinates of the allocated locker, the customer goes to the corresponding terminal 16 and introduces his credit card into the slot 8a of the card reader device 8 forming part of the assembly 7 represented in FIG. 4.
  • the computer device 1 From the card number of the client, the computer device 1 checks whether the latter has the goods to be recovered, within the allocated time slot, at a determined locker. If so, the client dials using the keypad 10 the number of the locker written on the ticket given to him. The computer device 1 checks whether at this locker number the customer has goods to be recovered within the allocated time slot.
  • the computer device 1 sends to device 12 an order to unlock the lock of the door of the locker containing the goods.
  • a sensor for example of the opto-electronic type, can be associated with the lock of the door of the locker having received the unlocking order to signal to the computer device 1 whether the door has been correctly unlocked or not. If the door is correctly unlocked, the computer device 1 issues an order to debit the customer's account for an amount corresponding to the price of the goods withdrawn.
  • the computer device 1 can be adapted to trigger an intercom device allowing the customer to communicate with the service personnel and call them so that they may repair on site. the incident.
  • the method and system of the invention thus allow anyone with access to the proposed sales service to quickly buy packaged or prepackaged goods, food or not, at the point of sale.
  • the latter can be chosen by the person during the ordering phase among others by its geographical location close to the person's home or workplace.
  • the time slot for delivery of goods instead of being definitively allocated during the order contract placed with the person - client can be chosen at will by the latter during the order phase.
  • the computer device 1 can either be a single device responsible for all of the operations described here, or be considered as comprising several microprocessor units interconnected to respectively carry out the four phases of the method of the invention.

Abstract

The present invention relates to a method and system for the remote ordering of merchandise and for making them available at a specified vending place. The method is characterised in that it consists in particular in carrying out the ordering of merchandise by server (13) or telephone (14) by previously transmitting to the computer device (1) at least the client's number and the time at which the merchandise is made available, and in calling at the vending place comprising a certain number of adjacent cabinets (11), that one of which containing the ordered merchandise is locked, access to the place being prevented by a door, the unlocking of which is controlled via an assembly (2). The invention finds application in the remote vending of products or articles, in particular foodstuffs. <IMAGE>

Description

La présente invention concerne un procédé pour la commande à distance de produits ou d'articles divers choisis, qui sont répertoriés sur un catalogue, et la mise à disposition des produits ou articles en un local de vente déterminé ; ainsi que le système pour la mise en oeuvre de ce procédé.The present invention relates to a method for the remote control of selected products or various articles, which are listed in a catalog, and the provision of products or articles in a specific sales room; as well as the system for implementing this method.

On connaît jusqu'à maintenant différentes techniques de vente de produits, d'articles ou autres marchandises et qui peuvent être classées généralement en trois types :
- la vente sur place du genre grande surface qui, pour l'acheteur, est une corvée du fait qu'il doit se rendre à plusieurs étalages différents pour prendre les articles dont il a besoin, lui occasionne des pertes de temps et le contraint à des plages horaires limitées ;
- la vente par correspondance de produits non alimentaires s'accompagnant de contraintes de délais de livraison et de charges inhérentes à ce service ;
- la vente par catalogue de produits divers avec prise de commande par un serveur, tel qu'un minitel ou par téléphone et livraison à domicile, mais ce service contraint le client à être présent à son domicile au moment de la livraison de la marchandise et les coûts de livraisons sont souvent très difficiles à gérer.Until now, various techniques for selling products, articles or other goods are known and which can generally be classified into three types:
- the sale on the spot of the large surface type which, for the purchaser, is a chore of the fact that he must go to several different stalls to take the articles which he needs, causes him losses of time and forces him to limited time slots;
- the sale by mail of non-food products with constraints of delivery times and charges inherent in this service;
- the sale by catalog of various products with order taking by a server, such as a minitel or by phone and home delivery, but this service requires the customer to be present at his home at the time of delivery of the goods and delivery costs are often very difficult to manage.

La présente invention a pour but d'éliminer les inconvénients ci-dessus des différentes techniques de vente connues en proposant un procédé et système permettant une mise à disposition rapide des produits ou articles commandés.The aim of the present invention is to eliminate the above drawbacks of the various techniques of known sales by proposing a method and system allowing rapid availability of the products or articles ordered.

Pour cela, le procédé conforme à l'invention est caractérisé en ce qu'il consiste à initialement mémoriser dans un dispositif ordinateur des données relatives à l'identification d'un client, tel que son numéro de carte de paiement ou de crédit, et à une plage horaire souhaitée par le client de livraison des produits ou articles, ainsi qu'à lui attribuer un numéro de client ; à effectuer la commande par serveur ou par téléphone en transmettant préalablement au dispositif ordinateur au moins le numéro du client et l'heure de mise à disposition des produits ou articles ; à se rendre au local de vente comportant un certain nombre de casiers adjacents, dont l'un contenant les produits ou articles commandés est verrouillé, l'accès au local étant empêché par une porte verrouillée ; à introduire la carte de paiement du client dans un dispositif lecteur de cartes extérieur au local relié au dispositif ordinateur qui identifie le client à partir de son numéro de carte mémorisé initialement et vérifie l'existence d'une commande passée à récupérer dans la plage horaire de livraison autorisée du client ; à délivrer au client, une fois ces conditions remplies, un ticket comportant notamment le montant de la commande et les données d'identification du casier contenant les produits ou articles commandés et à déverrouiller la porte d'accès au local ; à introduire la carte de paiement dans un autre lecteur de cartes situé dans le local et relié au dispositif ordinateur ; à composer sur un clavier à touches les données d'identification du clavier qui sont transmises au dispositif ordinateur qui, après avoir validé ces données, déclenche l'ouverture de la porte du casier et valide le paiement des produits ou articles commandés.For this, the method according to the invention is characterized in that it consists in initially storing in a computer device data relating to the identification of a customer, such as his payment or credit card number, and at a time range desired by the customer for the delivery of products or articles, as well as assigning a customer number; to place the order by server or by telephone by transmitting to the computer device at least the customer number and the time of availability of the products or articles; to go to the sales room with a certain number of adjacent lockers, one of which containing the products or articles ordered is locked, access to the room being prevented by a locked door; to introduce the customer's payment card into a card reader device outside the room connected to the computer device which identifies the customer on the basis of his card number initially stored and verifies the existence of an order placed to be retrieved in the time slot authorized customer delivery; to issue to the customer, once these conditions have been met, a ticket comprising in particular the amount of the order and the identification data of the locker containing the products or articles ordered and to unlock the access door to the premises; inserting the payment card into another card reader located in the room and connected to the computer device; to compose on a keypad the identification data of the keyboard which are transmitted to the computer device which, after having validated this data, triggers the opening of the locker door and validates the payment of the products or articles ordered.

Selon une caractéristique de l'invention, les casiers sont répartis sur un certain nombre d'allées du local de vente et les données d'identification du casier précité comprennent le numéro de l'allée où il se trouve et le numéro du casier.According to a characteristic of the invention, the lockers are distributed over a certain number of aisles of the sales room and the identification data of the aforementioned locker include the number of the aisle where it is located and the number of the locker.

Selon une autre caractéristique de l'invention, le dispositif ordinateur choisit un casier où sont affectés les produits ou articles commandés en fonction du volume de ces produits ou articles et de la plage horaire de livraison souhaitée du client et mémorise ensuite sous forme codée le numéro de casier choisi ainsi que le numéro d'allée où il se trouve.According to another characteristic of the invention, the computer device chooses a locker where the products or articles ordered are assigned according to the volume of these products or articles and the desired delivery time range of the customer and then stores the number in coded form. of locker chosen as well as the aisle number where it is located.

Selon encore une autre caractéristique de l'invention, la validation des données d'identification du casier par le dispositif ordinateur s'effectue en contrôlant par celui-ci si à ces données correspond une commande passée par le client dans la plage horaire de livraison des produits ou articles attribuée au client.According to yet another characteristic of the invention, the validation of the identification data of the locker by the computer device is carried out by controlling by the latter whether this data corresponds to an order placed by the customer within the time range of delivery of the products or articles attributed to the customer.

De plus, le dispositif ordinateur vérifie également à partir du numéro de carte mémorisé l'existence d'une commande passée à récupérer dans la plage horaire de livraison des produits ou articles attribuée au client lorsque ce dernier a introduit sa carte dans le dispositif lecteur situé dans le local et avant qu'il compose les données d'identification du casier.In addition, the computer device also verifies from the stored card number the existence of an order placed to retrieve in the time range of delivery of products or articles allocated to the customer when the latter has introduced his card into the reader device located in the room and before he composes the locker identification data.

Selon toujours une autre caractéristique de l'invention, avant d'identifier le client ayant introduit sa carte dans le dispositif lecteur extérieur, le dispositif ordinateur vérifie la validité de la carte et contrôle le code secret de la carte composée par le client.According to another characteristic of the invention, before identifying the customer who has introduced his card into the external reader device, the computer device checks the validity of the card and checks the secret code of the card composed by the customer.

Avantageusement, la plage horaire souhaitée de livraison des produits ou articles au client est choisie à volonté par celui-ci lors de la phase de commande de ces produits ou articles.Advantageously, the desired time slot for delivery of the products or articles to the customer is chosen at will. by the latter during the ordering phase of these products or articles.

L'invention concerne également le système pour la mise en oeuvre du procédé défini ci-dessus.The invention also relates to the system for implementing the method defined above.

Ce système comprend un dispositif ordinateur, un ensemble situé à l'extérieur du local de vente comprenant un dispositif lecteur de cartes, un clavier numérique à touches de composition de codes ; un écran de visualisation guidant le client et un dispositif d'impression du ticket reliés au dispositif ordinateur ; et, situées dans le local, plusieurs bornes associées chacune à une pluralité de casiers, chaque borne comprenant un dispositif lecteur de cartes, un clavier numérique à touches de composition des données d'identification du casier contenant les produits ou articles commandés et un écran de visualisation guidant le client reliés au dispositif ordinateur.This system includes a computer device, an assembly located outside the sales room comprising a card reader device, a numeric keypad with code dialing keys; a display screen guiding the client and a ticket printing device connected to the computer device; and, located in the room, several terminals each associated with a plurality of lockers, each terminal comprising a card reader device, a keypad with keys for composing the identification data of the locker containing the products or articles ordered and a screen for visualization guiding the client connected to the computer device.

Le système de l'invention comprend de plus un dispositif de déverrouillage de la serrure de la porte d'accès au local de vente, commandé par le dispositif ordinateur.The system of the invention further comprises a device for unlocking the lock of the access door to the sales room, controlled by the computer device.

L'invention sera mieux comprise et d'autres buts, caractéristiques, détails et avantages de celle-ci apparaîtront plus clairement au cours de la description explicative qui va suivre faite en référence aux dessins schématiques annexés donnés uniquement à titre d'exemple illustrant un mode de réalisation de l'invention et dans lesquels :

  • La figure 1 représente l'entrée du local de vente où se trouvent des moyens permettant l'accès au local ;
  • La figure 2 représente une vue frontale agrandie d'un moyen d'accès au local ;
  • La figure 3 représente en partie l'intérieur du local ;
  • La figure 4 représente une vue frontale du moyen autorisant le déverrouillage d'un casier contenant les produits ou articles commandés par un client ;
  • La figure 5 représente sous forme de schéma-blocs le système de l'invention ; et
  • Les figures 6 à 8 représentent des organigrammes de fonctionnement du dispositif ordinateur gérant le système de l'invention.
The invention will be better understood and other objects, characteristics, details and advantages thereof will appear more clearly during the explanatory description which follows, made with reference to the appended schematic drawings given solely by way of example illustrating a mode of the invention and in which:
  • Figure 1 shows the entrance to the sales room where there are means for accessing the room;
  • Figure 2 shows an enlarged front view of a means of access to the room;
  • Figure 3 partially shows the interior of the room;
  • FIG. 4 represents a front view of the means authorizing the unlocking of a locker containing the products or articles ordered by a customer;
  • FIG. 5 represents in the form of a block diagram the system of the invention; and
  • Figures 6 to 8 show flowcharts of operation of the computer device managing the system of the invention.

En se reportant à la figure 5, le système permettant la commande à distance de produits ou d'articles divers choisis dans un catalogue et la mise à disposition de ces produits ou articles à un local de vente déterminé comprend un dispositif ordinateur 1 bidirectionnellement relié d'une part, par un circuit d'interface I1, à un ensemble 2 de reconnaissance d'un client et d'accès au local de vente comprenant un dispositif lecteur 3 de cartes de paiement ou de crédit, un écran de visualisation 4 guidant le client, un dispositif d'impression et de délivrance 5 d'un ticket et un clavier numérique 6 à touches permettant au client de composer des codes et d'autre part, par un circuit d'interface I2, à un ensemble 7 comprenant un autre dispositif lecteur 8 de cartes, un dispositif de visualisation 9 guidant le client et un clavier numérique 10 à touches permettant de composer un code d'identification d'un casier contenant la marchandise commandée par le client. L'ensemble 2 est situé à l'extérieur du local au voisinage d'une porte d'entrée de celui-ci tandis que l'ensemble 7 se trouve à l'intérieur du local à proximité de casiers 11.Referring to FIG. 5, the system allowing the remote control of various products or articles chosen from a catalog and the provision of these products or articles to a determined sales premises comprises a computer device 1 bidirectionally connected to firstly, by an interface circuit I1, to a set 2 for recognizing a customer and for accessing the sales premises comprising a device 3 for reading payment or credit cards, a display screen 4 guiding the client, a device for printing and issuing 5 a ticket and a keypad 6 with keys allowing the client to compose codes and on the other hand, by an interface circuit I2, to a set 7 comprising another card reader device 8, a display device 9 guiding the customer and a numeric keypad 10 with keys making it possible to compose an identification code of a locker containing the goods ordered by the customer. The assembly 2 is located outside the premises in the vicinity of an entrance door thereof while the assembly 7 is located inside the premises near the lockers 11.

Le dispositif ordinateur 1 est également relié bidirectionnellement par l'intermédiaire d'un circuit d'interface I3 aux cartes 11 du local de vente. Ce dispositif ordinateur est de plus unidirectionnellement relié par l'intermédiaire d'un circuit d'interface I4 à un dispositif 12 de déverrouillage d'une serrure, par exemple électromécanique, d'une porte d'accès au local de vente.The computer device 1 is also connected bidirectionally via an interface circuit I3 to the cards 11 in the sales room. This computer device is also unidirectionally connected via an interface circuit I4 to a device 12 for unlocking a lock, for example electromechanical, of an access door to the sales room.

Les références 13 et 14 désignent respectivement un dispositif serveur, tel qu'un minitel, et un combiné téléphonique susceptible d'entrer en communication avec le dispositif ordinateur 1.The references 13 and 14 respectively designate a server device, such as a minitel, and a telephone handset capable of entering into communication with the computer device 1.

Enfin, le dispositif ordinateur 1 est également susceptible d'entrer en communication avec un autre dispositif ordinateur l'informant notamment sur la validité de la carte de crédit utilisée par le client.Finally, the computer device 1 is also capable of entering into communication with another computer device informing it in particular about the validity of the credit card used by the customer.

Le procédé de l'invention permettant de commander à distance de la marchandise choisie et de la mettre à la disposition du client dans un casier prédéterminé 11 du local de vente, avec paiement du prix correspondant de la marchandise, peut être décomposé en quatre phases détaillées ci-dessous.The method of the invention for remotely ordering the chosen merchandise and making it available to the customer in a predetermined locker 11 of the sales room, with payment of the corresponding price of the merchandise, can be broken down into four detailed phases below.

La première phase est relative à la constitution d'un fichier client. Pour cela, la personne, future cliente, contracte un engagement vis-à-vis de l'organisme chargé de gérer les commandes et les ventes de marchandises conformément à des règles de commercialisation de la marchandise choisie. Ainsi, il est attribué à la personne un numéro de client en contrepartie de ses références bancaires, telles que par exemple le numéro de sa carte de crédit ou carte privative qu'il souhaite utiliser et un catalogue répertoriant les articles disponibles ainsi qu'un double de son contrat régissant l'étendue de la plage horaire souhaitée par le client pour accéder aux articles commandés, cette plage horaire étant définie à partir d'une heure de livraison ou de mise à disposition souhaitée de la marchandise. Cette plage horaire peut être par exemple variable de deux heures jusqu'à six heures avec coût de location correspondant variable selon le type de plage choisi par le client. Ainsi, si l'heure de livraison souhaitée est 18 heures et que la plage horaire choisie est de 2 heures, la marchandise est disponible dans un casier du local de vente de 17 heures à 19 heures. Le numéro de la carte de crédit du client, avec éventuellement son nom, est mémorisé dans le dispositif ordinateur 1.The first phase relates to the creation of a client file. For this, the person, future customer, contracts with the organization responsible for managing orders and sales of goods in accordance with marketing rules for the chosen goods. Thus, the person is assigned a customer number in return for their bank references, such as for example the number of their credit card or private card they wish to use and a catalog listing the items available as well as a duplicate of its contract governing the extent of the time slot desired by the customer to access the items ordered, this time range being defined from a desired delivery time or provision of the goods. This time slot can be, for example, variable from two hours to six hours with a corresponding rental cost that varies according to the type of window chosen by the customer. Thus, if the desired delivery time is 6 p.m. and the chosen time range is 2 a.m., the goods are available in a locker in the sales room from 5 p.m. to 7 p.m. The customer's credit card number, possibly with his name, is stored in the computer device 1.

La deuxième phase permet au client de passer une commande de produits ou d'articles choisis sur le catalogue soit par téléphone soit par un dispositif serveur tel que minitel, cette dernière technique étant d'ailleurs assez répandue actuellement pour la vente par correspondance sur catalogue décrite précédemment. Pour effectuer cette commande, le client s'identifie au dispositif ordinateur 1 par son numéro de client, éventuellement par son nom, et précise l'heure de mise à disposition des produits ou articles commandés. Le dispositif ordinateur 1 recherche parmi les casiers disponibles 11 du local de vente celui qui contiendra les produits ou articles commandés et ce en fonction du volume de ces produits ou articles de la plage horaire souhaitée du client pendant laquelle le casier choisi est disponible. Cette recherche s'effectue à partir d'une table d'affectation mémorisée dans le dispositif ordinateur 1 par laquelle celui-ci sera à même de choisir le casier approprié compte tenu des commandes déjà passées et des casiers libres. Les données d'identification du casier choisi sont mémorisées dans le dispositif ordinateur 1 sous forme de code prédéterminé. Ainsi, en transmettant au dispositif ordinateur 1 le numéro de carte du client, ce dernier est à même de déterminer si le client a passé une commande qui doit être livrée à une heure de livraison déterminée dans une plage horaire fixée et de délivrer le numéro de casier où se trouvent les produits ou articles commandés à la manière qui sera décrite ultérieurement.The second phase allows the customer to place an order for products or articles chosen from the catalog either by telephone or by a server device such as minitel, the latter technique being moreover fairly widespread at present for mail order sales on the catalog described previously. To place this order, the customer identifies himself to the computer device 1 by his customer number, possibly by his name, and specifies the time of provision of the products or articles ordered. The computer device 1 searches among the available lockers 11 of the sales room for the one which will contain the products or articles ordered and this as a function of the volume of these products or articles of the desired time range of the customer during which the chosen locker is available. This search is carried out from an allocation table stored in the computer device 1 by which the latter will be able to choose the appropriate locker taking into account the orders already placed and the free lockers. The identification data of the chosen locker are stored in the computer device 1 in the form of a predetermined code. Thus, by transmitting to the computer device 1 the customer's card number, the latter is able to determine if the customer has placed an order which must be delivered at a specific delivery time within a fixed time range and to issue the locker number where the products or articles ordered are located in the manner which will be described later.

La figure 6 représente un organigramme suivant lequel doit fonctionner le dispositif ordinateur 1 pour la phase de commande. Cet organigramme se comprend de lui-même et n'a pas besoin d'être expliqué en détail sinon qu'il permet également au dispositif ordinateur 1 de déterminer si la personne passant commande est ou non un client. Dans la négative, le dispositif ordinateur 1 invitera la personne à se renseigner sur le service proposé et, si cette dernière le souhaite, à lui envoyer une documentation appropriée accompagnée du contrat explicité dans la première phase du procédé de l'invention. Bien entendu, une fois la commande enregistrée, le dispositif ordinateur 1 la signalera à une personne présente au local de vente qui portera la marchandise commandée dans le casier indiqué par le dispositif ordinateur.FIG. 6 represents a flow diagram according to which the computer device 1 must operate for the control phase. This flowchart is self-explanatory and need not be explained in detail except that it also allows the computer device 1 to determine whether or not the person placing the order is a customer. If not, the computer device 1 will invite the person to inquire about the service offered and, if the latter so wishes, to send him appropriate documentation accompanied by the contract explained in the first phase of the process of the invention. Of course, once the order has been recorded, the computer device 1 will signal it to a person present at the sales office who will carry the ordered goods in the locker indicated by the computer device.

La troisième phase du procédé de l'invention consiste à reconnâitre le client et à lui permettre d'accéder dans le local de vente.The third phase of the process of the invention consists in recognizing the customer and allowing him to access the sales room.

Pour cela, comme cela ressort de la figure 1, le client se présente devant l'entrée du local pour y avoir accès. Cette entrée comporte à titre d'exemple deux portes d'accès 15 normalement verrouillées par exemple par une serrure électromécanique et dont le déverrouillage est effectué par le dispositif ordinateur 1 comme suit.For this, as shown in Figure 1, the customer comes to the entrance of the room to access it. This entry comprises, for example, two access doors 15 normally locked, for example by an electromechanical lock and whose unlocking is carried out by the computer device 1 as follows.

A chaque porte d'accès 15 est associé un ensemble 2 situé à proximité de la porte et dont le panneau frontal est représenté en figure 2. Le client insère sa carte de crédit dans la fente 3a du dispositif lecteur 3 et le dispositif ordinateur 1, en liaison avec un autre dispositif ordinateur par exemple de la banque du client, contrôle la validité de la carte selon un processus habituel qui n'a pas à être détaillé car ne faisant pas partie de l'invention et, si la carte est valable, invite le client, par l'intermédiaire du dispositif de visualisation 4, à composer le code secret de la carte de crédit du client. En cas d'exactitude du code secret, le dispositif ordinateur 1 identifie le numéro de carte du client et vérifie si celui-ci fait partie du fichier client préalablement constitué. Dans l'affirmative, le dispositif ordinateur 1 vérifie si le client, dans la plage horaire de livraison qui lui est attribuée, a de la marchandise à récupérer dans un casier particulier. Dans l'affirmative, le dispositif ordinateur 1 amène le dispositif d'impression et de délivrance 5 à délivrer au client un ticket T sur lequel sont imprimées les données relatives à l'identification du casier attribué telles que par exemple l'allée où se trouve le casier et son numéro, le montant de la marchandise disponible et, éventuellement, la date et l'heure de remise du ticket. Simultanément, le dispositif ordinateur 1 commande le déverrouillage de la serrure de la porte d'accès au local. Le client accède alors à l'intérieur du local, la porte se refermant derrière lui par exemple mécaniquement bien que le dispositif ordinateur 1 puisse être également adapté pour verrouiller automatiquement la serrure de la porte d'accès au bout d'un certain laps de temps prédéterminé. Eventuellement, une caméra de surveillance peut être mise en service dès que le client entre dans le local de vente.Each access door 15 is associated with a set 2 located near the door and whose front panel is shown in Figure 2. The customer inserts his credit card into the slot 3a of the reader device 3 and the computer device 1, in connection with another computer device for example from the customer's bank, checks the validity of the card according to a usual process which does not have to be detailed since it is not part of the invention and, if the card is valid, invites the customer, via the display device 4, to dial the secret code of the card customer credit. If the secret code is correct, the computer device 1 identifies the customer's card number and checks whether it is part of the customer file previously created. If so, the computer device 1 checks whether the customer, in the delivery time slot allocated to him, has the goods to be collected in a particular locker. If so, the computer device 1 causes the printing and delivery device 5 to issue the customer a ticket T on which are printed the data relating to the identification of the assigned locker such as for example the aisle where the the locker and its number, the amount of the goods available and, possibly, the date and time of delivery of the ticket. Simultaneously, the computer device 1 controls the unlocking of the lock of the access door to the room. The customer then accesses the interior of the room, the door closing behind him, for example mechanically although the computer device 1 can also be adapted to automatically lock the lock of the access door after a certain period of time. predetermined. Optionally, a surveillance camera can be put into service as soon as the customer enters the sales room.

La figure 7 représente l'organigramme de fonctionnement du dispositif ordinateur 1 pour que la troisième phase du procédé de l'invention soit correctement réalisée. Cet organigramme fait également ressortir deux autres possibilités de fonctionnement du dispositif ordinateur 1. La première concerne le cas où la personne ayant introduit sa carte validée et dont le code secret a été reconnu valable n'est pas une cliente fichée dans le dispositif ordinateur 1. Celui-ci émet alors un message d'informations par exemple au dispositif de visualisation 4 lui indiquant par exemple qu'elle peut se renseigner à un endroit déterminé pour avoir accès au service de vente proposé. La deuxième possibilité est le cas où le client n'a pas passé de commande. Le dispositif ordinateur 1 lui adresse alors un message, par exemple sur un dispositif de visualisation 4, l'informant de cette situation.FIG. 7 represents the flowchart of operation of the computer device 1 so that the third phase of the process of the invention is correctly carried out. This organization chart also highlights two other possibilities for the operation of the computer device 1. The first relates to the case where the person who has introduced his validated card and whose secret code has been recognized as valid is not a client stored in the computer device 1. The latter then transmits an information message for example to the display device 4 indicating for example that it can inquire at a determined place to have access to the proposed sales service. The second possibility is the case where the customer has not placed an order. The computer device 1 then sends him a message, for example on a display device 4, informing him of this situation.

La quatrième et dernière phase du procédé de l'invention est relative au retrait de la marchandise du casier identifié sur le ticket et à l'authentification du règlement du montant de la marchandise.The fourth and last phase of the process of the invention relates to the withdrawal of the goods from the locker identified on the ticket and to the authentication of the payment of the amount of the goods.

La figure 3 représente une allée du local de vente comportant de chaque côté des casiers de rangement adjacents 11, dont les portes, en position fermée, sont juxtaposées en s'étendant sensiblement dans un même plan frontal. Chaque porte peut comprendre un dispositif de rappel automatique de celle-ci en position rabattue de fermeture. De tels dispositifs de rappel sont déjà connus en soi et peuvent par exemple être constitués par un ressort de rappel disposé coaxialement à la charnière de la porte et agissant entre la porte et son dormant. Chaque porte comprend également une serrure fixée au côté intérieur de la porte et dont au moins le déverrouillage est commandé par le dispositif ordinateur 1. Bien entendu, le local de vente comprend plusieurs allées identiques à celle représentée en figure 3.FIG. 3 represents an aisle of the sales room comprising on each side adjacent storage compartments 11, the doors of which, in the closed position, are juxtaposed by extending substantially in the same frontal plane. Each door may include an automatic return device for the latter in the closed closing position. Such return devices are already known per se and can for example be constituted by a return spring disposed coaxially with the hinge of the door and acting between the door and its frame. Each door also includes a lock fixed to the inside of the door and at least the unlocking of which is controlled by the computer device 1. Of course, the sales room comprises several aisles identical to that shown in FIG. 3.

A chaque ensemble de casiers situés d'un même côté d'une allée est associée une borne 16 munie de l'ensemble 7. Le client repère l'allée et le casier qui lui ont été attribués par le dispositif ordinateur sur le ticket T. Suivant les coordonnées du casier attribué, le client se rend à la borne 16 correspondante et introduit sa carte de crédit dans la fente 8a du dispositif lecteur de cartes 8 faisant partie de l'ensemble 7 représenté en figure 4. A partir du numéro de carte du client, le dispositif ordinateur 1 vérifie si celui-ci a de la marchandise à récupérer, dans la plage horaire attribuée, à un casier déterminé. Dans l'affirmative, le client compose à l'aide du clavier 10 le numéro du casier inscrit sur le ticket qui lui a été remis. Le dispositif ordinateur 1 vérifie si à ce numéro de casier le client a de la marchandise à récupérer dans la plage horaire attribuée. Dans l'affirmative, le dispositif ordinateur 1 envoie au dispositif 12 un ordre de déverrouillage de la serrure de la porte du casier contenant la marchandise. Un capteur, par exemple du type opto-électronique, peut être associé à la serrure de la porte du casier ayant reçu l'ordre de déverrouillage pour signaler au dispositif ordinateur 1 si la porte a été correctement déverrouillée ou non. Si la porte est correctement déverrouillée, le dispositif ordinateur 1 émet un ordre pour débiter le compte du client d'un montant correspondant au prix de la marchandise retirée. Dans le cas d'un problème de déverrouillage de la serrure de la porte, le dispositif ordinateur 1 peut être adapté pour déclencher un dispositif interphone permettant au client de dialoguer avec le personnel de service et l'appeler pour qu'il répare éventuellement sur place l'incident.Each set of lockers located on the same side of an aisle is associated with a terminal 16 provided with the set 7. The customer identifies the aisle and the locker allocated to him by the computer device on the ticket T. According to the coordinates of the allocated locker, the customer goes to the corresponding terminal 16 and introduces his credit card into the slot 8a of the card reader device 8 forming part of the assembly 7 represented in FIG. 4. From the card number of the client, the computer device 1 checks whether the latter has the goods to be recovered, within the allocated time slot, at a determined locker. If so, the client dials using the keypad 10 the number of the locker written on the ticket given to him. The computer device 1 checks whether at this locker number the customer has goods to be recovered within the allocated time slot. If so, the computer device 1 sends to device 12 an order to unlock the lock of the door of the locker containing the goods. A sensor, for example of the opto-electronic type, can be associated with the lock of the door of the locker having received the unlocking order to signal to the computer device 1 whether the door has been correctly unlocked or not. If the door is correctly unlocked, the computer device 1 issues an order to debit the customer's account for an amount corresponding to the price of the goods withdrawn. In the event of a problem unlocking the door lock, the computer device 1 can be adapted to trigger an intercom device allowing the customer to communicate with the service personnel and call them so that they may repair on site. the incident.

L'organigramme de la figure 8 permettant au dispositif ordinateur 1 de fonctionner conformément à la quatrième phase du procédé de l'invention se comprend de lui même et n'a pas à être décrit en détail.The flowchart of Figure 8 allowing the computer device 1 to operate in accordance with the fourth phase of the method of the invention is self-explanatory and need not be described in detail.

Le procédé et le sytème de l'invention permettent ainsi à toute personne ayant accès au service de vente proposé d'acheter rapidement de la marchandise emballée ou pré-emballée, alimentaire ou non, au lieu de vente. Ce dernier peut être choisi par la personne lors de la phase de commande parmi d'autres par sa situation géographique proche du domicile ou du lieu de travail de la personne. De plus, la plage horaire de livraison de marchandises, au lieu d'être définitivement attribuée lors du contrat de commande passée avec la personne - cliente peut être choisie à volonté par cette dernière lors de la phase de commande. Enfin, on comprend que le dispositif ordinateur 1 peut être soit un dispositif unique chargé de toutes les opérations ici décrites, soit considéré comme comportant plusieurs unités à microprocesseur interconnectées pour assurer respectivement les quatre phases du procédé de l'invention.The method and system of the invention thus allow anyone with access to the proposed sales service to quickly buy packaged or prepackaged goods, food or not, at the point of sale. The latter can be chosen by the person during the ordering phase among others by its geographical location close to the person's home or workplace. In addition, the time slot for delivery of goods, instead of being definitively allocated during the order contract placed with the person - client can be chosen at will by the latter during the order phase. Finally, it is understood that the computer device 1 can either be a single device responsible for all of the operations described here, or be considered as comprising several microprocessor units interconnected to respectively carry out the four phases of the method of the invention.

Claims (10)

1. Procédé pour la commande à distance de produits ou d'articles divers choisis, répertoriés sur un catalogue, et la mise à disposition des produits ou articles dans un local de vente déterminé, caractérisé en ce qu'il consiste à initialement mémoriser dans un dispositif ordinateur (1) des données relatives à l'identification d'un client, telles que son numéro de carte de paiement ou de crédit, et à une plage horaire souhaitée par le client de livraison des produits ou articles, ainsi qu'à lui attribuer un numéro de client ; à effectuer la commande par un dispositif serveur (13) par téléphone (14) en transmettant préalablement au dispositif ordinateur (1) au moins le numéro de client et l'heure de mise à disposition des produits ou articles ; à se rendre au local de vente comportant un certain nombre de casiers adjacents (11), dont l'un contenant les produits ou articles commandés est verrouillé, l'accès au local étant empêché par une porte verrouillée (15) ; à introduire la carte de paiement du client dans un dispositif lecteur de cartes extérieur (3) relié au dispositif ordinateur (1) qui identifie le client à partir de son numéro de carte mémorisé initialement et vérifie l'existence d'une commande passée à récupérer dans la plage de livraison autorisée du client ; à délivrer au client, une fois ces conditions remplies, un ticket comportant notamment le montant de la commande et les données d'identification du casier contenant les produits ou articles commandés et à déverrouiller la porte d'accès au local ; à introduire la carte de paiement dans un autre lecteur de carte (8) situé dans le local et relié au dispositif ordinateur (1) ; à composer sur un clavier à touches (10) les données d'identification du casier qui sont transmises au dispositif ordinateur (1) qui, après avoir validé ces données, déclenche l'ouverture du casier (11) et valide le paiement des produits ou articles commandés.1. Method for the remote control of selected products or various articles, listed in a catalog, and the provision of products or articles in a specific sales room, characterized in that it consists in initially memorizing in a computer device (1) data relating to the identification of a customer, such as his payment or credit card number, and to a time period desired by the customer for delivery of the products or articles, as well as to him assign a customer number; to carry out the order by a server device (13) by telephone (14) by transmitting beforehand to the computer device (1) at least the customer number and the time of availability of the products or articles; to go to the sales room comprising a number of adjacent lockers (11), one of which containing the products or articles ordered is locked, access to the room being prevented by a locked door (15); to introduce the customer's payment card into an external card reader device (3) connected to the computer device (1) which identifies the customer on the basis of his card number initially memorized and verifies the existence of an order placed to be recovered within the authorized delivery range of the customer; to issue to the customer, once these conditions have been met, a ticket comprising in particular the amount of the order and the identification data of the locker containing the products or articles ordered and to unlock the access door to the premises; inserting the payment card into another card reader (8) located in the room and connected to the computer device (1); to compose on a keypad (10) the identification data of the locker which is transmitted to the computer device (1) which, after having validated this data, triggers the opening of the locker (11) and validates payment for products or items ordered. 2. Procédé selon la revendication 1, caractérisé en ce que les casiers (11) sont répartis sur un certain nombre d'allées du local de vente et les données d'identification du casier (11) précité comprennent le numéro de l'allée où il se trouve et le numéro du casier contenant les produits ou articles commandés.2. Method according to claim 1, characterized in that the lockers (11) are distributed over a number of aisles of the sales room and the identification data of the above locker (11) include the number of the aisle where it is located and the number of the locker containing the products or articles ordered. 3. Procédé selon la revendication 1 ou 2, caractérisé en ce qu'il consiste à également imprimer sur le ticket précité le montant de la commande passée.3. Method according to claim 1 or 2, characterized in that it consists in also printing on the aforementioned ticket the amount of the order placed. 4. Procédé selon l'une des revendications précédentes, caractérisé en ce que le dispositif ordinateur (1) choisit un casier (11) où sont affectés les produits ou articles commandés en fonction du volume de ces produits ou articles de la plage horaire de livraison souhaitée du client et mémorise ensuite sous forme codée le numéro du casier choisi ainsi que son numéro d'allée.4. Method according to one of the preceding claims, characterized in that the computer device (1) chooses a rack (11) where are assigned the products or articles ordered according to the volume of these products or articles of the delivery time range desired by the customer and then memorizes in coded form the number of the chosen locker as well as its aisle number. 5. Procédé selon l'une des revendications précédentes, caractérisé en ce que la validation des données d'identification du casier (11) par le dispositif ordinateur (1) s'effectue en contrôlant par celui-ci si à ces données correspond une commande passée par le client dans la plage horaire de livraison attribuée au client.5. Method according to one of the preceding claims, characterized in that the validation of the identification data of the locker (11) by the computer device (1) is carried out by controlling it if this data corresponds to an order passed by the customer within the delivery time range allocated to the customer. 6. Procédé selon l'une des revendications précédentes, caractérisé en ce que le dispositif ordinateur (1) vérifie également à partir du numéro de carte mémorisée l'existence d'une commande passée dans la plage horaire de livraison attribuée au client lorsque ce dernier a introduit sa carte dans le dispositif lecteur (8) situé dans le local et avant qu'il compose les données d'identification du casier (11).6. Method according to one of the preceding claims, characterized in that the computer device (1) also verifies from the stored card number the existence of an order placed in the delivery time range allocated to the customer when the latter has introduced his card into the reader device (8) located in the room and before he composes the identification data of the locker (11). 7. Procédé selon l'une des revendications précédentes, caractérisé en ce que, avant d'identifier le client ayant introduit sa carte dans le dispositif extérieur (3), le dispositif ordinateur (1) vérifie la validité de la carte et contrôle le code secret de la carte composé par le client sur un clavier à touches (6).7. Method according to one of the preceding claims, characterized in that, before identifying the customer having introduced his card into the external device (3), the computer device (1) checks the validity of the card and checks the code card secret composed by the customer on a keypad (6). 8. Procédé selon l'une des revendications précédentes, caractérisé en ce que la plage horaire souhaitée de livraison des produits ou articles est choisie à volonté par le client lors de la phase de commande de ces produits ou articles.8. Method according to one of the preceding claims, characterized in that the desired time slot for delivery of the products or articles is chosen at will by the customer during the ordering phase of these products or articles. 9. Système pour la mise en oeuvre du procédé tel que défini aux revendications 1 à 8, caractérisé en ce qu'il comprend un dispositif ordinateur (1), un ensemble (2) situé à l'extérieur du local de vente et comprenant un dispositif lecteur de cartes (3), un clavier numérique à touches (6) de composition de codes, un écran de visualisation (4) guidant le client et un dispositif d'impression et de délivrance (5) du ticket reliés au dispositif ordinateur (1) ; et, situées dans le local, plusieurs bornes associées chacune à une pluralité de casiers (11), chaque borne (16) comprenant un dispositif lecteur de cartes (8), un clavier numérique à touches (10) de composition de données d'identification du casier (11) contenant les produits ou articles commandés et un écran de visualisation (9) guidant le client reliés au dispositif ordinateur (1).9. System for implementing the method as defined in claims 1 to 8, characterized in that it comprises a computer device (1), an assembly (2) located outside the sales room and comprising a card reader device (3), a keypad with keys (6) for composing codes, a display screen (4) guiding the client and a device for printing and issuing (5) the ticket linked to the computer device ( 1); and, located in the room, several terminals each associated with a plurality of lockers (11), each terminal (16) comprising a card reader device (8), a keypad with keys (10) for composing identification data of the rack (11) containing the products or articles ordered and a display screen (9) guiding the client connected to the computer device (1). 10. Système selon la revendication 9, caractérisé en ce qu'il comprend un dispositif (12) de déverrouillage de la serrure de la porte d'accès (15) au local de vente, commandé par le dispositif ordinateur (1).10. System according to claim 9, characterized in that it comprises a device (12) for unlocking the lock of the access door (15) to the sales room, controlled by the computer device (1).
EP89402522A 1988-09-15 1989-09-14 Method for the remote ordering of products or various selected articles from a catalogue and for making them available at a vending place, and system for carrying out this method Expired - Lifetime EP0359667B1 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AT89402522T ATE92660T1 (en) 1988-09-15 1989-09-14 PROCESS FOR REMOTELY ORDERING DIFFERENT GOODS OR ARTICLES SELECTED FROM A CATALOGUE AND MAKE THE SAME AVAILABLE IN A POINT OF SHOP AND SYSTEM FOR CARRYING OUT SUCH PROCESS.

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
FR8812046A FR2636456B1 (en) 1988-09-15 1988-09-15 METHOD FOR REMOTE ORDERING OF SELECTED PRODUCTS OR VARIOUS ITEMS, LISTED IN A CATALOG AND PROVISION OF THE PRODUCTS OR ARTICLES IN A SALES LOCAL AND SYSTEM FOR IMPLEMENTING SUCH A PROCESS
FR8812046 1988-09-15

Publications (2)

Publication Number Publication Date
EP0359667A1 true EP0359667A1 (en) 1990-03-21
EP0359667B1 EP0359667B1 (en) 1993-08-04

Family

ID=9370022

Family Applications (1)

Application Number Title Priority Date Filing Date
EP89402522A Expired - Lifetime EP0359667B1 (en) 1988-09-15 1989-09-14 Method for the remote ordering of products or various selected articles from a catalogue and for making them available at a vending place, and system for carrying out this method

Country Status (6)

Country Link
EP (1) EP0359667B1 (en)
AT (1) ATE92660T1 (en)
DE (2) DE359667T1 (en)
ES (1) ES2013697T3 (en)
FR (1) FR2636456B1 (en)
GR (1) GR900300079T1 (en)

Cited By (20)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FR2693643A1 (en) * 1992-05-07 1994-01-21 Feltin Annie Automatic delivery control process for supermarket goods - allows selection of goods from displayed samples, electronic payment and automatic gathering and delivery of required goods.
FR2694487A1 (en) * 1992-05-07 1994-02-11 Feltin Annie Automatic distribution system for shop goods in hypermarket - includes large store from which goods are collected on conveyor system in response to electronic codes entered by customer
EP0570913A3 (en) * 1992-05-22 1994-07-13 Accumulata Verwaltungs Gmbh Product sales system
EP0396139B1 (en) * 1989-05-03 1994-11-02 Accumulata-Verwaltungs Gmbh Vending system
FR2711439A1 (en) * 1993-10-18 1995-04-28 Frest Sa Company catering installation with ordering and collection of meals with the aid of a badge
NL9301902A (en) * 1993-11-04 1995-06-01 Nederland Ptt Method for the acquisition of the right to a specific facility by means of a smart card
DE4443018A1 (en) * 1994-12-02 1996-06-05 Accumulata Verwaltungs Gmbh Ordering goods from remote storage location for distance shopping e.g. duty free goods to be collected at end of flight
WO1996032701A1 (en) * 1995-04-14 1996-10-17 G C Tech Electronic payment method for purchase-related transactions over a computer network
EP0865006A2 (en) * 1997-03-12 1998-09-16 Ludwig Kipp Quick stop mass retail system
WO2000054229A1 (en) * 1999-03-11 2000-09-14 Voster Hydrodrive Gmbh Method and device for making goods available
WO2000075887A1 (en) * 1999-06-07 2000-12-14 Sarl La Haute Ourme Method and equipment for controlling access to a secure enclosure such as a deposit box for articles ordered from a computerised server
WO2001031593A1 (en) * 1999-10-27 2001-05-03 Imaging Technologies Pty Limited Electronic commerce delivery system
WO2001035358A1 (en) * 1999-11-08 2001-05-17 Flexchip Ag Method for operating a goods dispatch system having a plurality of goods containers and a corresponding system
FR2807191A1 (en) 2000-04-03 2001-10-05 Jean Gatellier SETTING SYSTEM FOR REMOVING AND RETRIEVING AN OBJECT
WO2001078022A1 (en) 2000-04-06 2001-10-18 Hollming Oy System and method for delivery of goods to a customer
FR2815325A1 (en) * 2000-10-12 2002-04-19 Coutier Ind Temporary store for mail order merchandise comprises box whose size conforms to transport standards and which is divided into compartments by partitions with doors fitted with locks which are biased towards closed position
NL1016605C2 (en) * 2000-11-14 2002-05-17 Eliverit B V I O Method and system for the delivery of products that have been ordered via a communication network.
EP1327946A1 (en) * 2000-08-24 2003-07-16 Sagawa Express Co., Ltd. Card payment method and card payment system for door-to-door delivery
EP2426654A1 (en) * 2010-09-03 2012-03-07 Japan Tobacco Inc Commodity delivery apparatus, commodity delivery system and commodity delivery method
EP2375386A3 (en) * 2000-07-10 2013-10-02 ByBox Holdings Limited System and method for facilitating receipt and collection of goods ordered from online retailers

Families Citing this family (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE4130033C2 (en) * 1991-09-10 1995-10-19 Accumulata Verwaltungs Gmbh Sales system
ATE137043T1 (en) * 1991-10-02 1996-05-15 Accumulata Verwaltungs Gmbh SALES SYSTEM WITH A NUMBER OF COMPARTMENTS
DE4134410C2 (en) * 1991-10-02 1994-10-20 Accumulata Verwaltungs Gmbh Sales system
EP0718784B1 (en) * 1994-12-20 2003-08-27 Sun Microsystems, Inc. Method and system for the retrieval of personalized information

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US3532184A (en) * 1968-06-10 1970-10-06 Morton Blake Semi-automated store
EP0135631A1 (en) * 1983-09-20 1985-04-03 Vertx Corporation Article dispensing apparatus and a method of dispensing articles
FR2563987A1 (en) * 1984-05-10 1985-11-15 Lille Sa Distr Gde Brasserie Computer chip box
US4675515A (en) * 1986-03-04 1987-06-23 Lucero James L Drive-through credit card payment device

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US3532184A (en) * 1968-06-10 1970-10-06 Morton Blake Semi-automated store
EP0135631A1 (en) * 1983-09-20 1985-04-03 Vertx Corporation Article dispensing apparatus and a method of dispensing articles
FR2563987A1 (en) * 1984-05-10 1985-11-15 Lille Sa Distr Gde Brasserie Computer chip box
US4675515A (en) * 1986-03-04 1987-06-23 Lucero James L Drive-through credit card payment device

Cited By (28)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0396139B1 (en) * 1989-05-03 1994-11-02 Accumulata-Verwaltungs Gmbh Vending system
FR2693643A1 (en) * 1992-05-07 1994-01-21 Feltin Annie Automatic delivery control process for supermarket goods - allows selection of goods from displayed samples, electronic payment and automatic gathering and delivery of required goods.
FR2694487A1 (en) * 1992-05-07 1994-02-11 Feltin Annie Automatic distribution system for shop goods in hypermarket - includes large store from which goods are collected on conveyor system in response to electronic codes entered by customer
EP0570913A3 (en) * 1992-05-22 1994-07-13 Accumulata Verwaltungs Gmbh Product sales system
FR2711439A1 (en) * 1993-10-18 1995-04-28 Frest Sa Company catering installation with ordering and collection of meals with the aid of a badge
NL9301902A (en) * 1993-11-04 1995-06-01 Nederland Ptt Method for the acquisition of the right to a specific facility by means of a smart card
DE4443018A1 (en) * 1994-12-02 1996-06-05 Accumulata Verwaltungs Gmbh Ordering goods from remote storage location for distance shopping e.g. duty free goods to be collected at end of flight
DE4443018C2 (en) * 1994-12-02 2001-02-08 Shopping Box Gmbh & Co Kg Process for ordering goods
WO1996032701A1 (en) * 1995-04-14 1996-10-17 G C Tech Electronic payment method for purchase-related transactions over a computer network
FR2733068A1 (en) * 1995-04-14 1996-10-18 G C Tech ELECTRONIC PAYMENT METHOD FOR PERFORMING TRANSACTIONS RELATED TO THE PURCHASE OF GOODS ON A COMPUTER NETWORK
EP0865006A2 (en) * 1997-03-12 1998-09-16 Ludwig Kipp Quick stop mass retail system
EP0865006A3 (en) * 1997-03-12 2005-05-18 Ludwig Kipp Quick stop mass retail system
WO2000054229A1 (en) * 1999-03-11 2000-09-14 Voster Hydrodrive Gmbh Method and device for making goods available
WO2000075887A1 (en) * 1999-06-07 2000-12-14 Sarl La Haute Ourme Method and equipment for controlling access to a secure enclosure such as a deposit box for articles ordered from a computerised server
WO2001031593A1 (en) * 1999-10-27 2001-05-03 Imaging Technologies Pty Limited Electronic commerce delivery system
WO2001035358A1 (en) * 1999-11-08 2001-05-17 Flexchip Ag Method for operating a goods dispatch system having a plurality of goods containers and a corresponding system
WO2001075822A1 (en) 2000-04-03 2001-10-11 Jean Gatellier Storage system for depositing and recovering an object
FR2807191A1 (en) 2000-04-03 2001-10-05 Jean Gatellier SETTING SYSTEM FOR REMOVING AND RETRIEVING AN OBJECT
WO2001078022A1 (en) 2000-04-06 2001-10-18 Hollming Oy System and method for delivery of goods to a customer
EP2375386A3 (en) * 2000-07-10 2013-10-02 ByBox Holdings Limited System and method for facilitating receipt and collection of goods ordered from online retailers
EP1327946A1 (en) * 2000-08-24 2003-07-16 Sagawa Express Co., Ltd. Card payment method and card payment system for door-to-door delivery
EP1327946A4 (en) * 2000-08-24 2004-11-24 Sagawa Express Co Ltd Card payment method and card payment system for door-to-door delivery
US6848615B2 (en) 2000-08-24 2005-02-01 Sagawa Express Co., Ltd. Card payment method and card payment system for door-to-door delivery
US7086590B2 (en) 2000-08-24 2006-08-08 Sagawa Express Co., Ltd. Pay-by-card method and pay-by-card system for home delivery service
FR2815325A1 (en) * 2000-10-12 2002-04-19 Coutier Ind Temporary store for mail order merchandise comprises box whose size conforms to transport standards and which is divided into compartments by partitions with doors fitted with locks which are biased towards closed position
NL1016605C2 (en) * 2000-11-14 2002-05-17 Eliverit B V I O Method and system for the delivery of products that have been ordered via a communication network.
WO2002040187A3 (en) * 2000-11-14 2002-08-22 Eliverit B V Method and system for delivering products which have been ordered via a communication network
EP2426654A1 (en) * 2010-09-03 2012-03-07 Japan Tobacco Inc Commodity delivery apparatus, commodity delivery system and commodity delivery method

Also Published As

Publication number Publication date
DE359667T1 (en) 1990-09-27
ES2013697T3 (en) 1993-12-16
ES2013697A4 (en) 1990-06-01
GR900300079T1 (en) 1991-07-31
ATE92660T1 (en) 1993-08-15
DE68908053D1 (en) 1993-09-09
FR2636456A1 (en) 1990-03-16
FR2636456B1 (en) 1992-03-20
DE68908053T2 (en) 1994-02-03
EP0359667B1 (en) 1993-08-04

Similar Documents

Publication Publication Date Title
EP0359667B1 (en) Method for the remote ordering of products or various selected articles from a catalogue and for making them available at a vending place, and system for carrying out this method
EP0389313B1 (en) Storage system comprising a set of adjacent lockers controlled by a micro-processor
EP0334726B1 (en) Storing system with adjacent lockers controlled by a microprocessor device
CA2391599C (en) Vending machine management and operating system
JP3560327B2 (en) Locker system
EP0452190B1 (en) Storage system comprising a set of adjoining lockers for use in stations or airports
EP1702305B1 (en) Parcel franking device and method using same
CH631280A5 (en) TERMINAL ALLOWING A USER TO PERFORM TRANSACTIONS AND METHOD FOR ACTIVATING THIS TERMINAL.
EP0453381A1 (en) Storage locker
WO2019158862A1 (en) Device for storing objects and method using such a device
FR2583097A1 (en) LOCKING AND UNLOCKING DEVICE FOR USE IN PARTICULAR FOR A GROUP OF TWO LOCKINGS INCLUDING A BANK LOCK AND A CUSTOMER LOCK
JP2516190B2 (en) Joint rocker equipment
EP1012792A1 (en) Method and installation for producing a personalised user identification card which cannot be forged
EP0377535A1 (en) Locker and method for temporarily remitting an object between two persons
EP1244069A1 (en) Device for limiting access to a confined space
FR2744543A1 (en) Automatic management of parking station for rented motor vehicles
WO2001075822A1 (en) Storage system for depositing and recovering an object
EP0443962B1 (en) Method and device for controlling and permitting access to a site or a service
FR2562295A1 (en) Automatic system for recording and managing orders, for a restaurant
JPH0648517B2 (en) Joint locker device
JP2565749B2 (en) Joint rocker equipment
JP2640128B2 (en) Joint locker equipment
KR20050060598A (en) Method for controlling jewelry automatic vending machine
FR3089670A1 (en) Object storage device, and method using such a device
WO2000075887A1 (en) Method and equipment for controlling access to a secure enclosure such as a deposit box for articles ordered from a computerised server

Legal Events

Date Code Title Description
PUAI Public reference made under article 153(3) epc to a published international application that has entered the european phase

Free format text: ORIGINAL CODE: 0009012

AK Designated contracting states

Kind code of ref document: A1

Designated state(s): AT BE CH DE ES GB GR IT LI LU NL SE

ITCL It: translation for ep claims filed

Representative=s name: DE DOMINICIS & MAYER S.R.L.

GBC Gb: translation of claims filed (gb section 78(7)/1977)
TCNL Nl: translation of patent claims filed
TCAT At: translation of patent claims filed
17P Request for examination filed

Effective date: 19900723

DET De: translation of patent claims
17Q First examination report despatched

Effective date: 19920423

GRAA (expected) grant

Free format text: ORIGINAL CODE: 0009210

AK Designated contracting states

Kind code of ref document: B1

Designated state(s): AT BE CH DE ES GB GR IT LI LU NL SE

REF Corresponds to:

Ref document number: 92660

Country of ref document: AT

Date of ref document: 19930815

Kind code of ref document: T

REF Corresponds to:

Ref document number: 68908053

Country of ref document: DE

Date of ref document: 19930909

ITF It: translation for a ep patent filed

Owner name: DE DOMINICIS & MAYER S.

GBT Gb: translation of ep patent filed (gb section 77(6)(a)/1977)

Effective date: 19931019

EPTA Lu: last paid annual fee
REG Reference to a national code

Ref country code: ES

Ref legal event code: FG2A

Ref document number: 2013697

Country of ref document: ES

Kind code of ref document: T3

REG Reference to a national code

Ref country code: GR

Ref legal event code: FG4A

Free format text: 3009570

PLBE No opposition filed within time limit

Free format text: ORIGINAL CODE: 0009261

STAA Information on the status of an ep patent application or granted ep patent

Free format text: STATUS: NO OPPOSITION FILED WITHIN TIME LIMIT

26N No opposition filed
EAL Se: european patent in force in sweden

Ref document number: 89402522.0

PGFP Annual fee paid to national office [announced via postgrant information from national office to epo]

Ref country code: GB

Payment date: 19960909

Year of fee payment: 8

PGFP Annual fee paid to national office [announced via postgrant information from national office to epo]

Ref country code: AT

Payment date: 19960912

Year of fee payment: 8

PGFP Annual fee paid to national office [announced via postgrant information from national office to epo]

Ref country code: SE

Payment date: 19960917

Year of fee payment: 8

PGFP Annual fee paid to national office [announced via postgrant information from national office to epo]

Ref country code: CH

Payment date: 19960919

Year of fee payment: 8

PGFP Annual fee paid to national office [announced via postgrant information from national office to epo]

Ref country code: GR

Payment date: 19960920

Year of fee payment: 8

Ref country code: DE

Payment date: 19960920

Year of fee payment: 8

PGFP Annual fee paid to national office [announced via postgrant information from national office to epo]

Ref country code: ES

Payment date: 19960927

Year of fee payment: 8

PGFP Annual fee paid to national office [announced via postgrant information from national office to epo]

Ref country code: NL

Payment date: 19960930

Year of fee payment: 8

PGFP Annual fee paid to national office [announced via postgrant information from national office to epo]

Ref country code: LU

Payment date: 19961001

Year of fee payment: 8

PGFP Annual fee paid to national office [announced via postgrant information from national office to epo]

Ref country code: BE

Payment date: 19961118

Year of fee payment: 8

PG25 Lapsed in a contracting state [announced via postgrant information from national office to epo]

Ref country code: LU

Free format text: LAPSE BECAUSE OF NON-PAYMENT OF DUE FEES

Effective date: 19970914

Ref country code: GB

Free format text: LAPSE BECAUSE OF NON-PAYMENT OF DUE FEES

Effective date: 19970914

Ref country code: AT

Free format text: LAPSE BECAUSE OF NON-PAYMENT OF DUE FEES

Effective date: 19970914

PG25 Lapsed in a contracting state [announced via postgrant information from national office to epo]

Ref country code: SE

Free format text: LAPSE BECAUSE OF NON-PAYMENT OF DUE FEES

Effective date: 19970915

Ref country code: ES

Free format text: LAPSE BECAUSE OF NON-PAYMENT OF DUE FEES

Effective date: 19970915

PG25 Lapsed in a contracting state [announced via postgrant information from national office to epo]

Ref country code: LI

Free format text: LAPSE BECAUSE OF NON-PAYMENT OF DUE FEES

Effective date: 19970930

Ref country code: CH

Free format text: LAPSE BECAUSE OF NON-PAYMENT OF DUE FEES

Effective date: 19970930

Ref country code: BE

Free format text: LAPSE BECAUSE OF NON-PAYMENT OF DUE FEES

Effective date: 19970930

BERE Be: lapsed

Owner name: MORS

Effective date: 19970930

PG25 Lapsed in a contracting state [announced via postgrant information from national office to epo]

Ref country code: NL

Free format text: LAPSE BECAUSE OF NON-PAYMENT OF DUE FEES

Effective date: 19980401

PG25 Lapsed in a contracting state [announced via postgrant information from national office to epo]

Ref country code: GR

Free format text: LAPSE BECAUSE OF NON-PAYMENT OF DUE FEES

Effective date: 19980407

GBPC Gb: european patent ceased through non-payment of renewal fee

Effective date: 19970914

REG Reference to a national code

Ref country code: CH

Ref legal event code: PL

NLV4 Nl: lapsed or anulled due to non-payment of the annual fee

Effective date: 19980401

PG25 Lapsed in a contracting state [announced via postgrant information from national office to epo]

Ref country code: DE

Free format text: LAPSE BECAUSE OF NON-PAYMENT OF DUE FEES

Effective date: 19980603

EUG Se: european patent has lapsed

Ref document number: 89402522.0

REG Reference to a national code

Ref country code: ES

Ref legal event code: FD2A

Effective date: 19981013

PG25 Lapsed in a contracting state [announced via postgrant information from national office to epo]

Ref country code: IT

Free format text: LAPSE BECAUSE OF NON-PAYMENT OF DUE FEES;WARNING: LAPSES OF ITALIAN PATENTS WITH EFFECTIVE DATE BEFORE 2007 MAY HAVE OCCURRED AT ANY TIME BEFORE 2007. THE CORRECT EFFECTIVE DATE MAY BE DIFFERENT FROM THE ONE RECORDED.

Effective date: 20050914