EP1089529A3 - System for controlling and monitoring telecommunication terminals connected to a private branch exchange (PBX) or a wide area network (WAN) - Google Patents

System for controlling and monitoring telecommunication terminals connected to a private branch exchange (PBX) or a wide area network (WAN) Download PDF

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Publication number
EP1089529A3
EP1089529A3 EP00120876A EP00120876A EP1089529A3 EP 1089529 A3 EP1089529 A3 EP 1089529A3 EP 00120876 A EP00120876 A EP 00120876A EP 00120876 A EP00120876 A EP 00120876A EP 1089529 A3 EP1089529 A3 EP 1089529A3
Authority
EP
European Patent Office
Prior art keywords
controlling
wide area
private branch
api
pbx
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
EP00120876A
Other languages
German (de)
French (fr)
Other versions
EP1089529B1 (en
EP1089529A2 (en
Inventor
Uwe Langer
Dirk Riesenbeck
Frank Schindel
Erwin Tanger
Rainer Zimmermann
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Siemens AG
Original Assignee
Siemens AG
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Siemens AG filed Critical Siemens AG
Publication of EP1089529A2 publication Critical patent/EP1089529A2/en
Publication of EP1089529A3 publication Critical patent/EP1089529A3/en
Application granted granted Critical
Publication of EP1089529B1 publication Critical patent/EP1089529B1/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
    • H04M3/42323—PBX's with CTI arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/009—Arrangements for interconnection between switching centres in systems involving PBX or KTS networks

Abstract

Die Erfindung betrifft ein System zur Steuerung und Überwachung von an Nebenstellenanlagen ersten oder von an Weitverkehrsnetze angekoppelten zweiten Telekommunikationsendgeräten mit mindestens einer applikationsbezogenen Umsetzeinrichtung (API CONV1, API CONV2, API CONV 3), mindestens einem Steuerinformationsrouter (CCR1, CCR2, CCR3) und Protokollumsetzungseinrichtungen (PSP1, PSP2, PSP3, PSP4, PSP 5). Die applikationsbezogenen Umsetzeinrichtungen dienen zur Protokollumwandlung von durch Anwendungsprogramme zugeführten Daten auf ein einheitliches systeminternes Datenformat. Die Funktion der Steuerinformationsrouter besteht in der Entgegennahme und Weiterleitung von Befehlen und Meldungen. Die Protokollumsetzungseinrichtungen sind zur Umsetzung des einheitlichen systeminternen Datenformates auf domänenspezifische Kommunikationsprotokolle vorgesehen.

Figure 00000001
The invention relates to a system for controlling and monitoring second telecommunication terminals, which are first at private branch exchanges or connected to wide area networks, with at least one application-related conversion device (API CONV1, API CONV2, API CONV 3), at least one control information router (CCR1, CCR2, CCR3) and protocol conversion devices ( PSP1, PSP2, PSP3, PSP4, PSP 5). The application-related conversion devices are used for protocol conversion of data supplied by application programs to a uniform system-internal data format. The function of the tax information router is to receive and forward commands and messages. The protocol conversion devices are provided for converting the uniform system-internal data format to domain-specific communication protocols.
Figure 00000001
EP00120876A 1999-09-30 2000-09-25 System for controlling and monitoring telecommunication terminals connected to a private branch exchange (PBX) or a wide area network (WAN) Expired - Lifetime EP1089529B1 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
DE19947032A DE19947032B4 (en) 1999-09-30 1999-09-30 System for controlling and monitoring of first telecommunication terminals coupled to private branch exchanges or of second telecommunication terminals coupled to wide area networks
DE19947032 1999-09-30

Publications (3)

Publication Number Publication Date
EP1089529A2 EP1089529A2 (en) 2001-04-04
EP1089529A3 true EP1089529A3 (en) 2002-11-27
EP1089529B1 EP1089529B1 (en) 2005-11-23

Family

ID=7923952

Family Applications (1)

Application Number Title Priority Date Filing Date
EP00120876A Expired - Lifetime EP1089529B1 (en) 1999-09-30 2000-09-25 System for controlling and monitoring telecommunication terminals connected to a private branch exchange (PBX) or a wide area network (WAN)

Country Status (3)

Country Link
US (1) US6625168B1 (en)
EP (1) EP1089529B1 (en)
DE (2) DE19947032B4 (en)

Families Citing this family (15)

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US8180034B2 (en) * 2001-07-27 2012-05-15 Alcatel Lucent Apparatus, and associated method, for a CTI-enabled SIP-phone
DE10143937B4 (en) * 2001-09-07 2007-08-09 Siemens Ag Device and method for data exchange
CA2357165A1 (en) * 2001-09-10 2003-03-10 Ibm Canada Limited-Ibm Canada Limitee Configurable connector
DE10159636B4 (en) * 2001-12-05 2005-10-20 Siemens Ag Method for controlling and / or monitoring resources and connections
DE10160027A1 (en) * 2001-12-06 2003-06-26 Siemens Ag Arrangement for controlling and / or monitoring at least two communication systems by at least one application
US7272211B2 (en) * 2002-01-03 2007-09-18 Intel Corporation Property management system protocol auto-detection
US7610404B2 (en) * 2002-05-22 2009-10-27 Cast Iron Systems, Inc. Application network communication method and apparatus
US8296433B2 (en) * 2002-05-22 2012-10-23 International Business Machines Corporation Virtualization method and apparatus for integrating enterprise applications
US6920216B2 (en) * 2002-08-19 2005-07-19 Intel Corporation Automatic call distribution with computer telephony interface enablement
US8321590B2 (en) 2003-05-22 2012-11-27 International Business Machines Corporation Application network communication
DE602004006598T2 (en) * 2004-02-25 2008-01-31 Sony Deutschland Gmbh Method for wireless data transmission
US7499702B2 (en) * 2004-12-27 2009-03-03 Sbc Knowledge Ventures, L.P. Methods and apparatus to perform wireless peering in communication systems
JP4410236B2 (en) * 2006-11-28 2010-02-03 株式会社東芝 Telephone system and call control method thereof
US8139565B2 (en) * 2009-02-09 2012-03-20 Zoltes, Inc. Telecommunications system and method for connecting a CSTA client to several PBXS
CN106911703B (en) * 2017-03-08 2020-01-07 北京中交创新投资发展有限公司 Method and system for building unified interface platform

Citations (3)

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US5729601A (en) * 1994-12-07 1998-03-17 Kabushiki Kaisha Toshiba Electronic exchange apparatus having separated exchange unit and general-purpose control unit
WO1998051092A1 (en) * 1997-05-06 1998-11-12 Telefonaktiebolaget Lm Ericsson (Publ) Computer telephony integration gateway
US5875234A (en) * 1996-02-14 1999-02-23 Netphone, Inc. Computer integrated PBX system

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US4332982A (en) * 1980-09-05 1982-06-01 Ident-A-Call, Inc. Telephone toll call security and logging device and method
US5799072A (en) * 1995-07-21 1998-08-25 Callmanage Telecommunications call management system
GB2320843A (en) * 1996-12-24 1998-07-01 Ibm Establishing real time voice and/or video link via the Internet
US6081591A (en) * 1997-04-16 2000-06-27 Skoog; Frederick H. Signaling network gateway device and method for use in a signaling network
US6452915B1 (en) * 1998-07-10 2002-09-17 Malibu Networks, Inc. IP-flow classification in a wireless point to multi-point (PTMP) transmission system
US6389007B1 (en) * 1998-09-24 2002-05-14 Genesys Telecommunications Laboratories, Inc. Method and apparatus for providing integrated routing for PSTN and IPNT calls in a call center
US5995607A (en) * 1998-10-14 1999-11-30 Siemens Information And Communication Networks, Inc. Enhanced telephony trunk routing
US6442169B1 (en) * 1998-11-20 2002-08-27 Level 3 Communications, Inc. System and method for bypassing data from egress facilities
US6396918B1 (en) * 1999-01-19 2002-05-28 Siemens Information And Communication Networks, Inc. Method for forwarding a call to a telephone behind a key telephone system

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5729601A (en) * 1994-12-07 1998-03-17 Kabushiki Kaisha Toshiba Electronic exchange apparatus having separated exchange unit and general-purpose control unit
US5875234A (en) * 1996-02-14 1999-02-23 Netphone, Inc. Computer integrated PBX system
WO1998051092A1 (en) * 1997-05-06 1998-11-12 Telefonaktiebolaget Lm Ericsson (Publ) Computer telephony integration gateway

Also Published As

Publication number Publication date
US6625168B1 (en) 2003-09-23
EP1089529B1 (en) 2005-11-23
DE50011678D1 (en) 2005-12-29
DE19947032B4 (en) 2006-02-23
DE19947032A1 (en) 2001-04-12
EP1089529A2 (en) 2001-04-04

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