WO1997013352A1 - Methods and apparatus for originating voice calls - Google Patents
Methods and apparatus for originating voice calls Download PDFInfo
- Publication number
- WO1997013352A1 WO1997013352A1 PCT/CA1996/000574 CA9600574W WO9713352A1 WO 1997013352 A1 WO1997013352 A1 WO 1997013352A1 CA 9600574 W CA9600574 W CA 9600574W WO 9713352 A1 WO9713352 A1 WO 9713352A1
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- voice
- data
- call
- data service
- service node
- Prior art date
Links
Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/0024—Services and arrangements where telephone services are combined with data services
- H04M7/003—Click to dial services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
- H04M3/382—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using authorisation codes or passwords
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42195—Arrangements for calling back a calling subscriber
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
- H04M3/4931—Directory assistance systems
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5183—Call or contact centers with computer-telephony arrangements
- H04M3/5191—Call or contact centers with computer-telephony arrangements interacting with the Internet
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
- H04M7/1205—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal where the types of switching equipement comprises PSTN/ISDN equipment and switching equipment of networks other than PSTN/ISDN, e.g. Internet Protocol networks
- H04M7/128—Details of addressing, directories or routing tables
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/0016—Arrangements providing connection between exchanges
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
- H04M2201/60—Medium conversion
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/428—Arrangements for placing incoming calls on hold
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
- H04M3/4931—Directory assistance systems
- H04M3/4935—Connection initiated by DAS system
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/1307—Call setup
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/1309—Apparatus individually associated with a subscriber line, line circuits
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13093—Personal computer, PC
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13096—Digital apparatus individually associated with a subscriber line, digital line circuits
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13097—Numbering, addressing
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13103—Memory
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13106—Microprocessor, CPU
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13152—Callback
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13173—Busy signals
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13175—Graphical user interface [GUI], WWW interface, visual indication
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13196—Connection circuit/link/trunk/junction, bridge, router, gateway
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13199—Modem, modulation
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13204—Protocols
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/1322—PBX
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13334—Key telephone systems
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13389—LAN, internet
Abstract
Description
Claims
Priority Applications (5)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
AU67295/96A AU694682B2 (en) | 1995-09-29 | 1996-08-28 | Methods and apparatus for originating voice calls |
CA002228661A CA2228661C (en) | 1995-09-29 | 1996-08-28 | Methods and apparatus for originating voice calls |
DE69616576T DE69616576T2 (en) | 1995-09-29 | 1996-08-28 | METHOD AND DEVICE FOR GENERATING VOICE CALLS |
JP51382897A JP3849804B2 (en) | 1995-09-29 | 1996-08-28 | Method and apparatus for placing a voice call |
EP96927484A EP0852872B1 (en) | 1995-09-29 | 1996-08-28 | Method and apparatus for originating voice calls |
Applications Claiming Priority (4)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US460395P | 1995-09-29 | 1995-09-29 | |
US60/004,603 | 1995-09-29 | ||
US08/652,659 | 1996-05-28 | ||
US08/652,659 US6430282B1 (en) | 1995-09-29 | 1996-05-28 | Methods and apparatus for originating voice calls |
Publications (1)
Publication Number | Publication Date |
---|---|
WO1997013352A1 true WO1997013352A1 (en) | 1997-04-10 |
Family
ID=26673222
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/CA1996/000574 WO1997013352A1 (en) | 1995-09-29 | 1996-08-28 | Methods and apparatus for originating voice calls |
Country Status (7)
Country | Link |
---|---|
US (1) | US6430282B1 (en) |
EP (1) | EP0852872B1 (en) |
JP (1) | JP3849804B2 (en) |
AU (1) | AU694682B2 (en) |
CA (1) | CA2228661C (en) |
DE (1) | DE69616576T2 (en) |
WO (1) | WO1997013352A1 (en) |
Cited By (40)
Publication number | Priority date | Publication date | Assignee | Title |
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WO1998032272A1 (en) * | 1997-01-15 | 1998-07-23 | British Telecommunications Public Limited Company | Method and apparatus for messaging |
WO1998054882A1 (en) * | 1997-05-28 | 1998-12-03 | Telefonaktiebolaget Lm Ericsson | User controlled call setup through manual switchboard |
JPH10327258A (en) * | 1997-05-23 | 1998-12-08 | Fujitsu Ltd | Communication system and communication method |
WO1998056159A1 (en) * | 1997-06-03 | 1998-12-10 | Infogear Technology Corporation | Method and apparatus for iconifying and automatically dialing telephone numbers which appear on a web page |
NL1007702C2 (en) * | 1997-12-05 | 1999-06-08 | Koninkl Kpn Nv | Method and structure for communication. |
WO2000013105A2 (en) * | 1998-08-26 | 2000-03-09 | Telefonaktiebolaget Lm Ericsson (Publ) | Connection management in a data communications network |
EP1001589A2 (en) | 1998-11-13 | 2000-05-17 | Siemens Aktiengesellschaft | Central de télécommunications |
EP1021909A2 (en) * | 1997-09-12 | 2000-07-26 | Genesys Telecommunications Laboratories, Inc. | Method and apparatus for automatic network connection between a small business and a client |
WO2001017216A2 (en) * | 1999-09-01 | 2001-03-08 | Djalmo Rodrigues Aquino | Telephone callback signaling process via internet |
WO2001024478A2 (en) * | 1999-09-24 | 2001-04-05 | Dialpad Communications, Inc. | Scaleable communications system |
EP1091548A2 (en) * | 1999-10-08 | 2001-04-11 | Nortel Networks Limited | Multimedia music on hold |
GB2358107A (en) * | 2000-04-05 | 2001-07-11 | Sontora Ltd | Providing an Internet audio stream to a WAP mobile telephone |
US6324264B1 (en) | 1996-03-15 | 2001-11-27 | Telstra Corporation Limited | Method of establishing a communications call |
EP1185062A2 (en) * | 2000-09-05 | 2002-03-06 | Netcall Plc | Setting up a telephone connection between a customers and an advertiser |
EP1385322A1 (en) * | 2001-04-03 | 2004-01-28 | Toshiaki Ueno | Voice communication connection/charging proxy support system |
EP1388096A1 (en) * | 2001-05-15 | 2004-02-11 | Yahoo Inc. | Method and apparatus for accessing targeted, personalized voice/audio web content through wireless devices |
JP2004096778A (en) * | 2003-10-16 | 2004-03-25 | Sharp Corp | Information processing system |
US6871224B1 (en) | 1999-01-04 | 2005-03-22 | Cisco Technology, Inc. | Facility to transmit network management data to an umbrella management system |
US6988148B1 (en) | 2001-01-19 | 2006-01-17 | Cisco Technology, Inc. | IP pool management utilizing an IP pool MIB |
US7197549B1 (en) | 2001-06-04 | 2007-03-27 | Cisco Technology, Inc. | On-demand address pools |
US7489768B1 (en) | 2000-06-01 | 2009-02-10 | Jonathan Strietzel | Method and apparatus for telecommunications advertising |
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US8750490B2 (en) | 2007-08-22 | 2014-06-10 | Citrix Systems, Inc. | Systems and methods for establishing a communication session among end-points |
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Also Published As
Publication number | Publication date |
---|---|
US6430282B1 (en) | 2002-08-06 |
CA2228661A1 (en) | 1997-04-10 |
CA2228661C (en) | 2000-10-24 |
AU6729596A (en) | 1997-04-28 |
AU694682B2 (en) | 1998-07-23 |
DE69616576T2 (en) | 2002-05-29 |
JPH11512906A (en) | 1999-11-02 |
DE69616576D1 (en) | 2001-12-06 |
EP0852872B1 (en) | 2001-10-31 |
JP3849804B2 (en) | 2006-11-22 |
EP0852872A1 (en) | 1998-07-15 |
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