WO1998019470A1 - Traffic control in a communications network - Google Patents
Traffic control in a communications network Download PDFInfo
- Publication number
- WO1998019470A1 WO1998019470A1 PCT/GB1997/002828 GB9702828W WO9819470A1 WO 1998019470 A1 WO1998019470 A1 WO 1998019470A1 GB 9702828 W GB9702828 W GB 9702828W WO 9819470 A1 WO9819470 A1 WO 9819470A1
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- WIPO (PCT)
- Prior art keywords
- sep
- received request
- request
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/0016—Arrangements providing connection between exchanges
- H04Q3/0062—Provisions for network management
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/1305—Software aspects
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13503—Indexing scheme relating to selecting arrangements in general and for multiplex systems object-oriented systems
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13522—Indexing scheme relating to selecting arrangements in general and for multiplex systems traffic management
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13535—Indexing scheme relating to selecting arrangements in general and for multiplex systems distributed systems - also domains in service creation
Definitions
- US Patent Number 5, 224, 099, assigned to Stratacom, Inc. discloses a method of fair queuing and servicing call traffic in a telecommunication node which interfaces with a telecommunication system including a multiplicity of nodes. As each cell of bursty traffic is received it is placed in a respective subqueue according to a hopcount associated with the cell of bursty traffic, the hopcount being representative of the number of nodes traversed by the associated cell. Cells of traffic within the queue are serviced according to their associated hopcount, i.e. cells in the subqueue for the highest value of hopcount are serviced first.
- a method of controlling traffic in an intelligent communications network having a distributed processing environment using software objects comprising the steps of .- including, in requests generated by the objects, a service element parameter (SEP) field; writing to the SEP field of each such request a SEP associated with the generating object, together with, in the event that the request is generated in response to receipt at the generating object of a request sent from another object, the contents of the SEP field of the received request; detecting when any of the objects is in overload state; and while a said object is in overload state, determining the extent of the processing which a request newly received at said object will receive in dependence upon the contents of the SEP field of said newly received request.
- SEP service element parameter
- the present invention enables calls in an intelligent communications network to be prioritised according to the importance of the components of the network which have been involved in the processing of the call.
- This importance might be in relation to the amount of processing that a component provides, or the length of time that a component is associated with a call, e.g. in order for a customer to gain access to a service he may have to interact with an intelligent peripheral of the communications network, listening to voice prompts, entering an account number, a personal identification number and then various menu selections, so in this case the SEP of the intelligent peripheral would be set higher than a simple component such as a signalling server which would be involved in the call for less time.
- the importance might be in relation to the contractual status of the calling customer, e.g.
- a component can have different values of its SEP for different grades of service (e.g. premium, standard and economy) and apply the appropriate SEP in accordance with an identification of the customer, and hence the service level for which he has contracted, via his Calling Line Identity
- the writing step copies the contents of the SEP field of a received request to the SEP field of the generated request, and writes the associated SEP into a respective sub-field of the SEP field.
- the writing step generates the sum of said associated SEP and the contents of the SEP field of a received request, and writes this sum into the SEP field of the generated request.
- the determining step may comprise comparing the contents of the SEP field of the newly received request with a predetermined threshold and rejecting the newly received request if the contents of its SEP field is less than the predetermined threshold.
- the determining step may comprise comparing the contents of the SEP field of the newly received request with the contents of the SEP field of a previously received request whose processing has not been completed, and proceeding with the processing of the newly received request in preference to that of said previously received request if the contents of the SEP field of the newly received request has a higher value than the contents of the SEP field of the previously received request.
- the determining step performs the comparison only in respect of a previously received request which is still in a holding phase of processing and has not yet entered an active phase of processing.
- the determining step may further comprise suspending the active phase of processing of the previously received request while the newly received request is being processed.
- the determining step may further comprise rejecting a previously received request involved in the comparing step and whose SEP field contents has a lower value than that of the newly received request involved in the comparing step
- a generating object may be associated with a plurality of SEPs having different respective values corresponding to different call types, and there may be included the steps of ascertaining the call type appropriate to a received request, and obtaining the corresponding SEP for use as the associated SEP in the writing step.
- a generating object may be associated with a plurality of SEPs having different respective values corresponding to different service levels, and there may be included the steps of ascertaining the service level appropriate to a received request, and obtaining the corresponding SEP for use as the associated SEP in the writing step.
- a generating object may be associated with a plurality of first SEPs having different respective values corresponding to different call types and a plurality of second SEPs having different respective values corresponding to different service levels, and there may be included the steps of ascertaining the call type and service level appropriate to a received request, obtaining the corresponding first and second SEPs and deriving therefrom, in accordance with a predetermined function, a single value for use as the associated SEP in the writing step
- the predetermined function may be the sum of the corresponding first and second SEPs.
- the predetermined function may be the product of the corresponding first and second SEPs.
- the step of ascertaining the service level preferably comprises comparing the contents of an address field of a newly received request with customers' addresses in the storage means, which customers are to be given a level of service higher than minimum service level.
- the detecting step provides an indication of overload state while the instantaneous total of requests which are being concurrently processed is equal to or greater than a predetermined threshold.
- an intelligent communications network having a distributed arrangement of service components which perform call processing by distributed processing involving the sending of requests, wherein each service component comprises ⁇ - storage means for storing an associated preassigned service element parameter (SEP); means for generating requests including an SEP field; means for writing to the SEP field of each generated request the associated SEP, together with, in the event that the generated request is generated in response to receipt at the service component of a request sent from another service component, the contents of the SEP field of the received request; means for detecting when the service component is in overload state; and means for determining, while the service component is in overload state, the extent of the processing which a newly received request will receive in dependence upon the contents of the SEP field of the newly received request.
- SEP preassigned service element parameter
- the writing means is arranged to copy the contents of the SEP field of a received request to the SEP field of the generated request, and to write the associated SEP into a respective sub-field of the SEP field.
- the writing means is arranged to generate the sum of the associated SEP and the contents of the SEP field of a received request, and to write this sum into the SEP field of the generated request.
- the determining means of each service component may be arranged to compare the contents of the SEP field of the newly received request with a predetermined threshold and to reject the newly received request if the contents of its SEP field is less than said predetermined threshold.
- each service component may be arranged to compare the contents of the SEP field of the newly received request with the contents of the SEP field of a previously received request whose processing has not been completed, and to proceed with the processing of the newly received request in preference to that of the previously received request if the contents of the SEP field of the newly received request has a higher value than the contents of the SEP field of the previously received request.
- the determining means of each service component is arranged to perform the comparison only in respect of a previously received request which is still in a holding phase of processing and has not entered an active phase of processing.
- the determining means may be further arranged to suspend the active phase of processing of the previously received request while the newly received request is being processed.
- the determining means may be further arranged to reject a said previously received request involved in the comparison and whose SEP field contents has a lower value than that of the newly received request involved in the comparison.
- Each service component may be arranged to store in its storage means a plurality of SEPs having different respective values corresponding to different call types, and the determining means may be arranged to ascertain the call type appropriate to a received request, and to obtain the corresponding SEP for use as the associated SEP by the writing means.
- Each service component may be arranged to store in its storage means a plurality of SEPs having different respective values corresponding to different service levels, and the determining means may be arranged to ascertain the service level appropriate to a received request, and to obtain the corresponding SEP for use as the associated SEP by the writing means.
- each service component object may be arranged to store in its storage means a plurality of first SEPs having different respective values corresponding to different call types and a plurality of second SEPs having different respective values corresponding to different service levels, and the determining means may be arranged to ascertain the call type and service level appropriate to a received request, to obtain the corresponding first and second SEPs and to derive therefrom, in accordance with a predetermined function, a single value for use as the associated SEP by the writing means.
- the determining means is arranged to derive the single value in accordance with the sum of the corresponding first and second SEPs.
- the determining means may be arranged to derive the single value in accordance with the product of the corresponding first and second SEPs.
- the determining means may be arranged to ascertain the service level by comparing the contents of an address field of a newly received request with customers' addresses in its storage means, which customers are to be given a level of service higher than minimum service level.
- the detecting means is arranged to provide an indication of overload state while the instantaneous total of requests which are being concurrently processed is equal to or greater than a predetermined threshold.
- a management system arranged to change the value of the respective SEP associated with one or more of said objects.
- Figure 1 is a schematic diagram of the structure of an intelligent network
- Figure 2 is a schematic diagram of the structure of a service control point of the network of Figure 1 ;
- Figure 3 is a simplified model of an object request broker
- Figure 4 shows a request and its component fields
- Figure 5 shows requests passing between objects for a first type of call
- Figure 6 shows requests passing between objects for a second type of call
- Figure 7 is a diagram showing request resolution by an object in overload
- an intelligent network 10 of known structure comprising a plurality of service switching points (SSPs) 1 2, a plurality of service control points (SCPs) 14, a plurality of intelligent peripherals (IPs) 1 6, only one of which is shown, and a service management system (SMS) 1 8.
- SSPs service switching points
- SCPs service control points
- IPs intelligent peripherals
- SMS service management system
- some of the SSPs 1 2 act as local exchanges and are connected to a plurality of network terminals 20 via a local access network, not shown, and some of the SSPs 1 2', only one of which is shown, act as trunk exchanges.
- Each SCP 1 4 is coupled to a plurality of SSPs 1 2 via respective network signalling links 1 5 shown in dotted line, and also to the SMS 1 8 via an operational command link 1 7 shown in dashed line.
- Each IP 1 6 is coupled to the SMS 1 8 via an operational command link 1 7, and to a respective one of the SSPs 1 2 via a network signalling link 1 5, and a traffic data link 1 9 shown in continuous thick line.
- FIG 2 there is shown the software architecture of an SCP 1 4, which is based on a distributed processing environment using object oriented, multithreaded processing software techniques. It will thus be understood that an individual object can support multiple threads of control and multiple messaging sessions with many other objects simultaneously.
- the SCP 14 is coupled to an external operations and support systems domain (OSS) 22 via a plurality of OSS servers 24, and to an external transport network domain (TN) 26 via a plurality of signalling interface servers (referred to as C7 servers) 28 arranged to handle signalling messages conforming to the international signalling system known as CCITT No 7.
- OSS operations and support systems domain
- TN transport network domain
- C7 servers signalling interface servers
- the SCP 14 is also coupled to the TN 26 via a plurality of IP servers 30, and a plurality of applications servers 32.
- the distributed processing environment of the SCP 14 comprises a plurality of databases 31 , and a plurality of database servers 33 (also known as data servers), each server 33 being coupled to a respective plurality of the databases 33, and further comprises a data communications infrastructure (DCI) 34 coupled to the servers 24, 28, 30, 32 and 33, to a plurality of application processors (APs) 36 and to an SCP management system (MS) 38, and is realised by a set of software mechanisms (objects) conforming to the specification of an architecture known as common object request broker architecture (CORBA) .
- This structure of the SCP 14 is well known in the art of intelligent networks.
- a client object 40 invokes a method on a server object 42 by means of a request (also known as a message) 44, comprising a number of fields 48 (see Figure 4), passing through a messaging part (known as the object request broker core (ORB Core)) 46 of CORBA.
- a request also known as a message
- ORB Core object request broker core
- the general structure of the request 44 as shown in Figure 4 is well known in the art and detailed information is not necessary for an understanding of the present invention. However, if the reader requires further information, he is referred to CORBA published literature.
- each object is associated with a respective service element parameter (SEP) representing the respective elemental call processing value of the object within a service, and is arranged, when acting as a client for call processing within a service invoked by a call, to include within a request 44 an additional field 49 ( Figure 4), referred to as the SEP field.
- SEP service element parameter
- Each object is arranged to read the SEP field 49 of a request 44 received from another object acting as a client, to add its associated SEP to the value read from the SEP field 49 of the received request 44, and to insert the resultant sum into the SEP field 49 of a request generated when that particular object acts as a client for a respective element of the call processing of the service.
- the contents of the SEP field 49 correspondingly represents the accumulated amount of processing invested in the call and thus the financial investment in the call, or its importance.
- the SEPs are preset to respective initial values by a network administrator, sometimes referred to as the network operator.
- request 44 shown in Figure 4 has four fields 48, it will be appreciated that in practice the number of fields will be dependent upon the transmission protocol used and the information content to be sent, and may be more or less than four.
- an object instead of an object writing the resultant sum into the SEP field 49, it appends a respective SEP subfield containing its associated SEP value, and to obtain the aggregate value of the subfields of a received request an object reads all the subfields and sums the respective SEPs.
- the relevant SSP 1 2 receives the dialled digits and sends an appropriate signalling message 50 containing that number to a designated one of the SCPs 1 4 to which it is connected.
- This message 50 is received by a C7 server in the SCP 14 and is processed by an object 52 which embodies that server function and has an SEP value of 1 .
- the respective values of the preassigned SEPs of the various objects are not limited to integer values as used in this exemplary embodiment, and can be changed by the network operator through the service management system (SMS) 1 8 and the SCP management system (MS) 38
- the object 52 now generates a request 54 with its SEP field set to 1 , and sends it, for obtaining routing data, to a corresponding 0800 application resident in an AP 36 and embodied by an object 56, which has had its SEP preset to 1 by the network operator.
- the object 56 receives the request 54, first performs a check (a) to see whether it is in an overload state, and, if it is, then performs a check (b) to see whether the SEP of the request 54 is equal to or greater than a respective threshold value for the object 56 (in this example set at 1 ), and finally performs a check (c) to see whether it needs to prioritise this request in relation to any other received request which is still in a holding phase of processing and has not yet entered an active phase of processing.
- Check (a) is done by reference to a flag which is set when the object 56 detects that at least 75 % of the total number of threads which it can support is occupied, and checks (b) and (c) are done on the basis of the contents of the SEP field 49 of the received request 54.
- object 56 detects overload state by comparing the instantaneous running total of concurrently processed threads with a numerical value which corresponds to this percentage threshold.
- the object 56 will accept the received request 54 for processing regardless of the contents of the SEP field 49 of the request 54.
- the request 54 enters the holding phase of processing and joins the back of a queue (holding queue) of previously received requests which are also in the holding phase of processing waiting to enter the active phase.
- the object 56 now evaluates the request 54 and decides that it needs to retrieve from a database 31 routing data corresponding to the 0800 number contained in the request, and generates a request 58 with its SEP field 49 set to the sum of the received SEP and its own SEP, in this case, a sum of 2.
- the object 56 now sends the request 58 to a database server 33 embodied by an object 60.
- the object 60 receives the request 58, and similarly performs the check (a), and, if necessary, checks (b) and (c) . Again, supposing that the object 60 is permitted to proceed to process request 58, the object 60, when the request 58 is in its active phase of processing, retrieves the requested routing data from database 31 , and generates a normal return 62 to object 56, which, in turn, generates a normal return 64 to object 52, which sends the routing data to the originating SSP 1 2, for completion of the call to the desired service provider.
- the object 68 receives the request 66, and performs the check (a) and, if necessary, checks (b) and (c). Supposing that the object 68 is not in overload state, it proceeds to process the received request 66.
- the object 68 evaluates the request 66 and decides that it needs to send a request 70 to an IP 1 6, embodied by an object 72, to pass control of the call to the IP 1 6.
- the object 68 now generates the request 70 with its SEP field set to 2 (sum of the SEP values for objects 52 and 68) .
- the object 72 which has an SEP value of 2 previously set by the network operator to represent the larger amount of processing that the IP 1 6 has to perform, receives the request 70, and performs the check (a) and, if necessary, checks (b) and (c).
- the object 72 is not in overload state and will proceed to process the received request 70.
- the object 72 evaluates the request 70 and decides that it needs to retrieve a "welcome" voice announcement from the database 31 , and generates a request 74 with its SEP field set to the sum of the received SEP (2) and its own SEP (2), in this case, a sum of 4.
- the object 72 now sends the request 74 to the database server 31 embodied by the object 60.
- the object 60 receives the request 74, and performs the check (a) and, if necessary, the checks (b) and (c) Again, suppose that the object 60 is not in overload state and will proceed to process the received request 74.
- the object 60 retrieves the requested voice announcement from database 31 , and generates a normal return 78 to object 72, which generates the voice announcement and sends it via a transmission link to the originating SSP 1 2 for transmission to the user.
- the object 72 also generates a normal return 80 to object 68 to terminate its processing for the call, and in turn the object 68 generates a normal return 82 to object 52
- the object 60 On receipt of the request 74, the object 60 will perform the check (a) and find that it is in overload condition (this check being merely reading the status of the overload flag to see whether the flag is set (true) or not set (false)), then perform check (b) and find that the SEP value for the request 74 is greater than the respective threshold value of 2, and finally perform check (c) and find that the request 58 is still in its holding phase of processing.
- the object 60 will now compare the respective SEP fields of the requests 58 and 74 to find out which request has priority, and will proceed to process request 74 on the basis that its SEP field is higher, and to reject the request 58 by sending a rejection return 84 to object 56 and removing the request 58 from the holding phase queue.
- request 74 did not have a higher value of SEP than request 58, then the object 60 would continue with the processing of the request 58 and would reject request 74 by not adding it to the holding queue.
- the object 56 When the object 56 receives the rejection return 84, it generates a repeat request 86 and sends it to another instance of the database server object 60'. Supposing that object 60' does not reject the repeat request 86, it processes the request 86 and sends a normal return 88 to the object 56, which in turn sends a normal return 90 to the requesting object 52' (C7 server) .
- the MS 38 is arranged to modify the SEP threshold for check (b) as a function of the amount of occupancy in excess of the overload threshold. In other words, as the level of overload increases, the SEP threshold increases, and ultimately the object rejects all received requests.
- each object is associated with a single respective SEP which is fixed and independent of different requests processed by the object.
- application objects are arranged to detect requests relating to calls to or from specific customers and to apply a service level-related SEP, the value depending upon whether the customer is to be provided with premium (high) service level or standard (medium) service level, as opposed to economy (low) service level.
- premium service level the value depending upon whether the customer is to be provided with premium (high) service level or standard (medium) service level, as opposed to economy (low) service level.
- a call to or from a customer who has contracted with the network operator for, say, premium service level will accumulate, relative to a lower service level, a relatively higher value in its SEP field as it passes through objects and, in the event of an object overload, have priority over other calls of lower service level and equivalent processing history, and be less likely to be rejected when the object performs check (b).
- the application objects are arranged to apply call type-related SEPs.
- the object 60 is alternatively or additionally arranged to perform a modified check (c') to see whether it needs to prioritise a received request in relation to any other received request for which the active phase of the processing is still proceeding.
- a modified check c'
- the object 60 terminates the active phase of the processing of a received request, and sends a rejection return.
- the object 60 suspends the active phase of the processing of a received request until completion of processing for the priority request
- the object 60 can, instead of rejecting a previously received request in the event of a positive outcome of the check (c), i.e. removing the previously received request from the holding queue, enter the priority request at the front of the holding queue, ahead of any previously received request still in the holding queue.
- the SMS 1 8 is arranged to send command signals to the other component parts of the network to set preassigned values of the respective SEPs, and to change individual SEPs
- These command signals can be generated automatically by the SMS 1 8 in response to the occurrence of predefined network conditions or upon input of commands by a network operator.
- a network operator may decide that one of the IPs 1 6, which provides a special range of voice announcements, is to have an SEP higher than other IPs 1 6.
Abstract
Description
Claims
Priority Applications (6)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US09/043,637 US6205212B1 (en) | 1996-10-30 | 1997-10-14 | Method and apparatus for implementing software objects in an intelligent communication network to process and control communication traffic |
CA002269981A CA2269981C (en) | 1996-10-30 | 1997-10-14 | Traffic control in a communications network |
JP52016298A JP4347416B2 (en) | 1996-10-30 | 1997-10-14 | Traffic control in communication networks |
AU46327/97A AU719363B2 (en) | 1996-10-30 | 1997-10-14 | Traffic control in a communications network |
DE69714066T DE69714066T2 (en) | 1996-10-30 | 1997-10-14 | TRAFFIC CONTROL IN A COMMUNICATION NETWORK |
EP97945011A EP0935889B1 (en) | 1996-10-30 | 1997-10-14 | Traffic control in a communications network |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
GB9622629.5 | 1996-10-30 | ||
GBGB9622629.5A GB9622629D0 (en) | 1996-10-30 | 1996-10-30 | Communications network |
Publications (1)
Publication Number | Publication Date |
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WO1998019470A1 true WO1998019470A1 (en) | 1998-05-07 |
Family
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Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
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PCT/GB1997/002828 WO1998019470A1 (en) | 1996-10-30 | 1997-10-14 | Traffic control in a communications network |
Country Status (8)
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US (1) | US6205212B1 (en) |
EP (1) | EP0935889B1 (en) |
JP (1) | JP4347416B2 (en) |
AU (1) | AU719363B2 (en) |
CA (1) | CA2269981C (en) |
DE (1) | DE69714066T2 (en) |
GB (1) | GB9622629D0 (en) |
WO (1) | WO1998019470A1 (en) |
Cited By (4)
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GB2372672A (en) * | 2001-02-27 | 2002-08-28 | 3Com Corp | Network management apparatus and method for processing events associated with device reboot |
US6633230B2 (en) | 2001-02-21 | 2003-10-14 | 3Com Corporation | Apparatus and method for providing improved stress thresholds in network management systems |
US7010588B2 (en) | 2001-02-27 | 2006-03-07 | 3Com Corporation | System using a series of event processors for processing network events to reduce number of events to be displayed |
US7673035B2 (en) | 2001-02-27 | 2010-03-02 | 3Com Corporation | Apparatus and method for processing data relating to events on a network |
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DE69732221T2 (en) * | 1997-04-14 | 2006-03-30 | Alcatel | A method of offering a service to telecommunications network users |
US6707792B1 (en) * | 1998-06-30 | 2004-03-16 | Cisco Technology, Inc. | Overload reduction in a communication system |
US6658022B1 (en) | 1998-09-30 | 2003-12-02 | Cisco Technology, Inc. | Signaling protocol for controlling voice calls in a packet switching network |
US7212522B1 (en) | 1998-09-30 | 2007-05-01 | Cisco Technology, Inc. | Communicating voice over a packet-switching network |
US6570869B1 (en) | 1998-09-30 | 2003-05-27 | Cisco Technology, Inc. | Communicating voice over a packet-switching network |
US6680952B1 (en) | 1999-06-01 | 2004-01-20 | Cisco Technology, Inc. | Method and apparatus for backhaul of telecommunications signaling protocols over packet-switching networks |
US6453028B1 (en) * | 2000-02-28 | 2002-09-17 | Lucent Technologies Inc. | Dynamic traffic management in an intelligent network of a telephone system |
US6655804B2 (en) * | 2001-06-29 | 2003-12-02 | Daniel G. Streibig | Colored contact lens and method of making same |
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1996
- 1996-10-30 GB GBGB9622629.5A patent/GB9622629D0/en active Pending
-
1997
- 1997-10-14 EP EP97945011A patent/EP0935889B1/en not_active Expired - Lifetime
- 1997-10-14 WO PCT/GB1997/002828 patent/WO1998019470A1/en active IP Right Grant
- 1997-10-14 AU AU46327/97A patent/AU719363B2/en not_active Ceased
- 1997-10-14 JP JP52016298A patent/JP4347416B2/en not_active Expired - Fee Related
- 1997-10-14 DE DE69714066T patent/DE69714066T2/en not_active Expired - Lifetime
- 1997-10-14 CA CA002269981A patent/CA2269981C/en not_active Expired - Fee Related
- 1997-10-14 US US09/043,637 patent/US6205212B1/en not_active Expired - Lifetime
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US6633230B2 (en) | 2001-02-21 | 2003-10-14 | 3Com Corporation | Apparatus and method for providing improved stress thresholds in network management systems |
GB2372672A (en) * | 2001-02-27 | 2002-08-28 | 3Com Corp | Network management apparatus and method for processing events associated with device reboot |
GB2372672B (en) * | 2001-02-27 | 2003-04-30 | 3Com Corp | Network management apparatus and method for processing events associated with device reboot |
US7010588B2 (en) | 2001-02-27 | 2006-03-07 | 3Com Corporation | System using a series of event processors for processing network events to reduce number of events to be displayed |
US7016955B2 (en) | 2001-02-27 | 2006-03-21 | 3Com Corporation | Network management apparatus and method for processing events associated with device reboot |
US7673035B2 (en) | 2001-02-27 | 2010-03-02 | 3Com Corporation | Apparatus and method for processing data relating to events on a network |
Also Published As
Publication number | Publication date |
---|---|
DE69714066T2 (en) | 2003-03-06 |
EP0935889A1 (en) | 1999-08-18 |
DE69714066D1 (en) | 2002-08-22 |
US6205212B1 (en) | 2001-03-20 |
CA2269981C (en) | 2004-02-24 |
AU719363B2 (en) | 2000-05-04 |
CA2269981A1 (en) | 1998-05-07 |
AU4632797A (en) | 1998-05-22 |
GB9622629D0 (en) | 1997-01-08 |
EP0935889B1 (en) | 2002-07-17 |
JP2001503222A (en) | 2001-03-06 |
JP4347416B2 (en) | 2009-10-21 |
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