WO2001011442A2 - System for dynamically integrating electronic communications, targeted advertising and promotion incentives with feedback - Google Patents

System for dynamically integrating electronic communications, targeted advertising and promotion incentives with feedback Download PDF

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Publication number
WO2001011442A2
WO2001011442A2 PCT/US2000/017147 US0017147W WO0111442A2 WO 2001011442 A2 WO2001011442 A2 WO 2001011442A2 US 0017147 W US0017147 W US 0017147W WO 0111442 A2 WO0111442 A2 WO 0111442A2
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WO
WIPO (PCT)
Prior art keywords
user
promotional
advertisement
electronic
tag
Prior art date
Application number
PCT/US2000/017147
Other languages
French (fr)
Other versions
WO2001011442A3 (en
Inventor
Todd Schwartzfarb
Original Assignee
Bigbroom. Com, Inc.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Bigbroom. Com, Inc. filed Critical Bigbroom. Com, Inc.
Priority to AU57575/00A priority Critical patent/AU5757500A/en
Publication of WO2001011442A2 publication Critical patent/WO2001011442A2/en
Publication of WO2001011442A3 publication Critical patent/WO2001011442A3/en

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Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising

Definitions

  • a goal of advertising as seen from the corporate viewpoint is to differentiate amongst
  • targeted advertisements can be more effective
  • the general purpose banner advertisement not only
  • the advertiser is deprived of feedback indicating whether a recipient has
  • AD SYSTEM AND METHOD discloses a general purpose classified advertisement system
  • the subject invention matches a specific request for a specific
  • the subject invention does not transmit
  • the subject invention does not integrate electronic communications with promotional
  • the advertisements are stored on a central college campus
  • the method allows for the electronic distribution of customized
  • the Maynard invention provides to the user rebates and coupons redeemable by the user towards the purchase of related consumer products. Still, the contest prizes offered by the
  • the inventive method integrates the promotional incentives with electronic
  • Maynard discloses a general purpose
  • promotional incentives in an electronic communications system comprises the steps of:
  • specified user is at least one of an intended recipient or an author; attaching to the electronic
  • the method can further comprise
  • the communication can also include a promotional incentive.
  • the promotional incentive can also include a promotional incentive.
  • the promotional item can also include a promotional incentive.
  • the incentive can be selected based upon a predetermined criteria. Moreover, the predetermined
  • criteria can be selected from the group consisting of at least one of the number of
  • the promotional incentive can include a game piece.
  • the inventive method can further comprise the steps of: determining whether a
  • the attaching step and, replacing the existing advertisement with an advertisement in accordance with user preferences prior to displaying the communication to the user. Also, the method
  • promotional incentives with feedback comprises: a communications server for transmitting
  • a user database for storing user information relating to the
  • an advertiser database for storing advertisements
  • an output generator for integrating the electronic communication
  • the electronic communications server can be an electronic mail server for sending
  • the electronic mail server can further comprise a graphical user interface
  • the graphical user interface for displaying the electronic mail.
  • the graphical user interface can be a world-
  • the system can further comprise a quantity processor for
  • the user database of the inventive system can comprise: a user identification field for identifying each user authorized to access the integrated electronic communications system;
  • the advertisement selector of the inventive system can comprise: an ad selector for
  • the advertisement is selected according to user
  • the advertisement selector further comprises: a
  • the threshold probabilities are associated with the selected advertiser
  • the output generator of the inventive system can comprise: a tag generator for
  • promotional tag contains the selected advertisement, the matched promotional incentive and a
  • tag generator comprises: a tag identifier for identifying a previously attached promotional tag
  • a tag removal module for removing the previously attached promotional tag from the electronic communication
  • a tag formation module for forming
  • the output generator can further comprise a tag attachment module
  • Fig. 1 is a block diagram illustrating the interactive dynamic between the inventive
  • Fig. 2 is a block diagram of a system for integrating electronic communications
  • Fig. 3 shows a sample registration screen.
  • Figs. 4A - 4D illustrate sample integrated electronic communications produced by the
  • Figs. 5A and 5B taken together, are a flow chart illustrating a method for integrating
  • FIG. 1 illustrates the
  • each authorized user 2 registers advertisement preferences with the
  • incentives program consisting of rebates, rewards or points, useful to redeem a promotional item
  • authorized users 2 participate through the use of an
  • authorized user 2 can receive the preferred advertising content as a targeted advertisement
  • the advertising content can be any suitable advertising content. As compensation for participating in the system 1, the advertising content can be any suitable advertising content.
  • the promotional coupon can be a game
  • Fig. 2 is a block diagram of a system for integrating electronic communications
  • each authorized user 2 interacts with electronic communications server 10.
  • electronic communications server 10 In the preferred embodiment
  • electronic communications server 10 is an electronic mail server used to send electronic messages through the Internet 4 using the SMTP protocol and to receive electronic
  • communications server 10 need not be limited to sending and receiving electronic mail using
  • NFS Novell Simple Message Format
  • SMF Novell Simple Message Format
  • each authorized user 2 registers using registration system 27. During the
  • the authorized user 2 provides to the system 1 advertising preferences.
  • the advertising preferences provided by authorized user 2 are stored in user database 11.
  • User database 11 can include an advertiser selection field 25 for each authorized user 2 for
  • User database 11 can further
  • a user identification field 24 for identifying each authorized user 2 participating in the
  • the user database 11 can include a log file 26 for each authorized user 2 for
  • advertisements provided by each advertiser in addition to
  • the authorized user can participate in the system 1 , in accordance with the inventive
  • each authorized user 2 can send and receive electronic mail using the system 1.
  • advertisement and promotional incentive can be attached to the end of each message before
  • the system 1 transmits the message to the message's intended destination. Before sending or
  • system 1 can query the advertisement selector 13 for a
  • reward processor 23 can choose when to reward the authorized user 2 for
  • the reward can include a coupon for claiming a prize, or a game piece, the
  • the authorized user 2 can receive a reward according the number of messages
  • the authorized user 2 can receive points for each message transmitted for
  • each electronic message is an opportunity for the
  • the authorized user 2 to receive a reward chosen by the reward processor.
  • the reward chosen by the reward processor.
  • system 1 can also include a quantity processor 14 for
  • quantity processor 14 can track the number of messages to be transmitted by the authorized user 2. If the authorized user 2 attempts to send an excessive quantity of messages merely to
  • the quantity processor 14 can exclude
  • the system 1 can store in the
  • System 1 preferably includes an output generator 15 for integrating the incoming or
  • output generator 15 attaches both the
  • the output generator 15 can include a tag generator 21 and tag attachment module 22.
  • Tag generator 21 preferably forms the promotional tag for attachment to the electronic
  • Tag generator 21 can include a tag
  • Tag formation module 20 identifier 18, tag formation module 20 and tag removal module 19.
  • Tag formation module 20
  • each tag can form each tag by including the advertisement chosen by ad selector 17 and the incentive
  • Tag attachment module 22 can integrate the composite
  • attachment module 22 preferably attaches a tag to the incoming message. Notwithstanding, unlike the treatment of an electronic message either sent by authorized user 2 or received by
  • tag identifier 18 can
  • tag removal module 19 replaced with the authorized user's 2 preferred advertising
  • activity recorder 16 can record the event in both the log file 26 associated with the authorized
  • the activity recorder 16 provides
  • authorized user 2 can be rewarded through incentives provided by the advertiser 3.
  • Fig. 3 shows a sample registration screen for interacting with the authorized user 2
  • the authorized user 2 can select existing companies for inclusion in the authorized user's 2
  • user 2 can choose to exclude certain advertisers from being integrated with the authorized
  • the authorized user 2 can indicate personal interests during the registration process.
  • the information provided in the registration screen can be included in a cookie
  • Figs. 4A - 4D illustrate sample integrated electronic communications produced by the
  • FIG. 4A shows a sample electronic mail message having a message
  • the authorized user 2 can click on the advertiser's uniform resource locator
  • the authorized user 2 can provide the prize identification
  • the reward processor 23 can
  • FIG. 1 illustrates a sample electronic mail message having a contest piece included in the tag.
  • Fig. 4C illustrates a sample electronic message received by an authorized user 2 for
  • tag 112 has
  • tag 112 shows an enlarged and isolated view of tag 1 12. Specifically, tag 112 is a "spell-to-win" contest piece. It will be apparent to one skilled in the art that tag 112 includes authorized
  • Figs. 5A and 5B taken together, are a flow chart illustrating a method for integrating
  • step 30 the inventive method begins in step 30 when
  • a user connects to the system 1.
  • the system 1 queries the user database 11
  • step 34 the determination of whether the user is a registered, authorized user 2. If the user is not registered, in step 34 the determination of whether the user is a registered, authorized user 2. If the user is not registered, in step 34 the
  • system 1 can accept a user registration. Subsequently, the registration can be stored in user
  • authorized user 2 chooses whether to read or send electronic mail. In the event the authorized
  • step 46 the system 1 allows the authorized user to
  • output generator 15 preferably tags the
  • step 52 the electronic message can be tagged with a default
  • step 54 the message can be sent to the intended recipient by
  • step 60 the system 1 can display a list of received electronic messages to the authorized user.
  • step 64 output generator 15 preferably tags the
  • step 52 the electronic message can be tagged in step 66 with a
  • tag removal module 22 can remove the tag prior to tagging by
  • the tag formation module 20 and subsequent integration by the tag attachment module.
  • step 68 the message can be
  • the system 1 can determine if the authorized user 2 is
  • decision step 70 the authorized user 2 is not entitled to a reward redemption
  • the authorized user 2 in decision step 72, can choose to exit
  • step 70 the system 1 recognizes the authorized user's 2 entitlement
  • Fig. 5B is a flow chart illustrating the method of processing incentive redemption in
  • decision step 90 the system 1 first identifies the type of incentive contained in the tag of the
  • the incentive can be an
  • step 92 the system 1 can accept a prize identification number contained in
  • step 96 the system 1 can accept tags from various electronic messages having
  • step 94 the prize
  • step 98 the prize is determined to be invalid based upon cross-reference step 94, the system 1
  • step 44 But, if the authorized user 2 has validly redeemed an incentive, in step 100,
  • the authorized user's entitlement to a prize can be recorded in the user database 11 for further
  • One advantage of the present invention is that the authorized user 2 can decrease the
  • the authorized user 2 can reveal advertising preferences and,
  • the method provides for the seamless integration of electronic communications

Abstract

A method for integrating electronic communications, targeted advertising and promotional incentives in an electronic communications system comprises the steps of: receiving in an electronic communications server an electronic communication for which a specified user is at least one of an intended recipient or an author (44); attaching to the electronic communication an advertisement in accordance with a predetermined set of preferences (64) as registered by the specific user (36); and, providing the electronic communication to a designated recipient and displaying the advertisement with the communication (68). The method can further comprise the step of recording feedback data relevant to the providing of the electronic communication to the designated recipient in an advertiser database associated with the specified user.

Description

SYSTEM FOR DYNAMICALLY INTEGRATING ELECTRONIC
COMMUNICATIONS, TARGETED ADVERTISING AND
PROMOTION INCENTIVES WITH FEEDBACK
Field of the Invention
This invention relates to the field of electronic communications and more particularly
to a system and method for dynamically integrating electronic communications, targeted
advertising and promotional incentives with feedback.
Description of the Related Art
A goal of advertising as seen from the corporate viewpoint is to differentiate amongst
consumers and deliver advertisements to consumers which are tailored to the consumer's
individual tastes and preferences. In particular, targeted advertisements can be more effective
than "general purpose" advertisements because targeted advertisements include an inherent
relevance to the targeted consumer. In contrast, general purpose advertising wastes valuable
resources. By way of example, in the Internet context, general purpose banner
advertisements are large computer files, rich in graphics, and in consequence of their size,
become viewable only after a lengthy loading period. In addition, the problem of banner
advertising is compounded where the end user accesses the Internet through a traditional dial-
up connection. Hence, users are subjected to long download times for banner advertisements
having little or no relevance to the user. The general purpose banner advertisement not only
wastes the user's time, but communications bandwidth as well.
Merchants often engage in general purpose promotional marketing, a mechanism in
which promotional items including rebates, test market items, and contest prizes, for instance,
are distributed to potential customers in order to promote products offered for sale by the
merchant. Yet, general purpose promotional marketing, especially as implemented on the Internet, suffers from the same inefficiencies as general purpose banner advertising. Like the
general purpose banner advertisement, general purpose promotional marketing often reaches
the target audience at the expense of other, disinterested consumers. Like the general purpose
banner advertisement, general purpose promotional marketing on the Internet wastes both the
user's time and Internet bandwidth. Significantly, the advertiser cannot effectively judge the
effectiveness of the general purpose or targeted advertisement without sufficient feedback
from the consumer as to the advertisement's effect. Specifically, with general purpose banner
advertisements, the advertiser is deprived of feedback indicating whether a recipient has
viewed the advertisement. Moreover, consumers presented with an electronic advertisement
have little incentive to read future advertisements, particularly in view of the inherent
inefficiencies of Internet advertising. Thus, a need exists for the seamless, bandwidth-
efficient integration of targeted advertising and electronic communications which provides
for advertisement effectiveness feedback in addition to reading incentives directed to the
consumer.
Present systems fail to properly address the need for resource efficient, user specific
promotional marketing. For example, United States Patent 5,283,731 issued on February 1,
1994 to James E. Lalonde and Terry R. Dettmann for COMPUTER-BASED CLASSIFIED
AD SYSTEM AND METHOD discloses a general purpose classified advertisement system
for matching a classified "want" advertisement with buyers seeking the corresponding wares
offered for sale in the classified want advertisement. In particular, the Lalonde et al. patent
includes means for creating an advertising database having a plurality of advertisements,
means for receiving profile data describing an item sought from others through the system,
means for comparing the profile data to the advertisements, and means for generating text output data when matches are found. The Lalonde et al. invention, however, does not match
the classified advertisement with a buyer according to a user profile describing general user
product preferences. Rather, the subject invention matches a specific request for a specific
product with a specific product held for sale. The subject invention does not transmit
targeted advertising to the user according to general user advertising preferences. Moreover,
the subject invention does not integrate electronic communications with promotional
incentives.
Similarly, United States Patent 5,305,195 issued on April 19, 1994 to Arthur J.
Murphy for INTERACTIVE ADVERTISING SYSTEM FOR ON-LINE TERMINALS fails
to directly and completely address the inefficiencies of general purpose advertising. The
Murphy patent discloses a general purpose advertising system which provides general
advertising information to college student users during the student's use of the terminal
connected to the system. The advertisements are stored on a central college campus
mainframe and are distributed to the student terminals intermittently. Significantly, the
advertisements are not tailored to particular preferences of each student. Rather, the student
merely receives general purpose advertising. Moreover, the Murphy system distributes
electronically stored video advertising messages, an advertising medium which inherently
consumes significant communications bandwidth. Notably, Murphy recognizes bandwidth
limitations of the college computer network observing that the disclosed system remains
technically viable only if the long lines feeding the central computer with each students
computer terminal have the necessary bandwidth to handle the video signals for display on
the terminal. Thus, the Murphy system remains susceptible to one of the inefficiencies of
general purpose advertising—inefficient use of communications bandwidth. Recent systems have attempted to integrate advertising and promotional marketing
with electronic communications. These systems, however, fail to provide efficient, targeted
advertising and promotional incentives integrated with electronic communications. In
addition, present systems do not provide the advertiser with appropriate feedback as to the
effectiveness of the integrated advertising and promotional incentives. For instance, the
inventive method disclosed in United States Patent 5,850,520 issued on December 15, 1998
to L. Joy Griebenow, Dale S. Howard and Kim Lenger for METHOD AND SYSTEM FOR
ELECTRONIC PUBLICATION DISTRIBUTION INCLUDING RETURN RECEIPT
provides for the distribution of targeted advertising integrated with an electronic
communication. Specifically, the method allows for the electronic distribution of customized
publications, including customized advertising, to the consumer by electronically sending the
publication to the consumer's electronic email address. Notwithstanding, the Griebenow et
al. invention does not track the effect of the customized advertising. Moreover, the
Griebenow et al. system lacks a facility for rewarding the reader for interacting with the
customized advertising so as to encourage the user to read and propagate the customized
advertisements.
In contrast, United States Patent 5,791,991 issued on August 11, 1998 to Maynard E.
Small for INTERACTIVE CONSUMER PRODUCT PROMOTION METHOD includes a
facility for rewarding the reader for interacting with the customized advertising so as to
encourage the user to read and propagate the customized advertisements. The Small patent
discloses an interactive consumer product promotion method and match game in which a user
can engage in an Internet-based, interactive promotional contest. As a reward for winning,
the Maynard invention provides to the user rebates and coupons redeemable by the user towards the purchase of related consumer products. Still, the contest prizes offered by the
Maynard system remain independent from user advertising preferences inasmuch as the user
must select preferred advertising each time the user engages in the promotional contest.
Moreover, the inventive method integrates the promotional incentives with electronic
communications only to the extent that a coupon or rebate is generated in response to the
user's successful completion of a contest. Thus, Maynard discloses a general purpose
advertising system for distributing promotional incentives responsive to a user's participation
in a promotional contest. Conversely, the Maynard patent fails to disclose a method for
seamlessly integrating electronic communications with targeted advertising and promotional
incentives.
While some present methods provide customized advertising to the Internet user, no
one system or method, individually or in combination with one another, provides an efficient
and seamless integration of an electronic communication with targeted advertising and
promotional incentives while providing feedback to the advertiser with respect to the
advertisement's and incentive's effect. Hence, there remains a need for an efficient method
and system for integrating electronic communications, targeted advertising and promotional
incentive with advertiser feedback.
SUMMARY OF THE INVENTION
A system and method for integrating electronic communications, targeted advertising
and promotional incentives with feedback in accordance with the inventive arrangement
satisfies the long felt need of the prior art by providing a complete integration between
electronic communications and targeted advertising. Moreover, the inventive arrangements
provide a method and system for merging the two unique functions of electronic communications and promotional marketing. The inventive arrangements have advantages
over all promotional advertising methods used to target users of electronic communications,
and provides a novel and nonobvious system and method for incorporating into electronic
communications targeted advertising and promotional incentives with feedback.
A method for integrating electronic communications, targeted advertising and
promotional incentives in an electronic communications system comprises the steps of:
receiving in a electronic communications server an electronic communication for which a
specified user is at least one of an intended recipient or an author; attaching to the electronic
communication an advertisement in accordance with a predetermined set of preferences as
registered by the specific user; and, providing the electronic communication to a designated
recipient and displaying the advertisement with the communication. The method can further
comprise the step of recording feedback data relevant to the providing of the electronic
communication to the designated recipient in an advertiser database associated with the
specified user.
Aside from targeted advertising, the advertisement attached to the electronic
communication can also include a promotional incentive. In addition, the promotional
incentive can be selected based upon a predetermined criteria. Moreover, the predetermined
criteria can be selected from the group consisting of at least one of the number of
communications sent by the specified user and the number of communications received by
the user. Finally, the promotional incentive can include a game piece.
The inventive method can further comprise the steps of: determining whether a
communication addressed to the specified user includes an existing advertisement prior to the
attaching step; and, replacing the existing advertisement with an advertisement in accordance with user preferences prior to displaying the communication to the user. Also, the method
can further comprise the steps of: determining whether a pattern of communications sent and
received by the user meets a fraud criteria; and, excluding the specified user from
participation in a promotion when the criteria are met.
A system for integrating electronic communications, targeted advertising and
promotional incentives with feedback comprises: a communications server for transmitting
an electronic communication; a user database for storing user information relating to the
advertising and the promotional incentives; an advertiser database for storing advertisements
and promotional incentives associated with individual advertisers; an advertisement selector
for selecting the advertisements and the promotional incentives contained in the advertiser
database for integration with the electronic communication according to the user information
stored in the user database; an output generator for integrating the electronic communication
with the selected advertisements and the selected promotional incentives for transmission by
the communications server; and, an advertisement activity recorder for recording feedback
data relating to the user's transmission of the integrated electronic communication and for
storing the feedback data in the advertiser database.
The electronic communications server can be an electronic mail server for sending
and receiving electronic mail. The electronic mail server can further comprise a graphical
user interface for displaying the electronic mail. The graphical user interface can be a world-
wide web based interface. The system can further comprise a quantity processor for
qualifying the electronic communication for integration with the promotional advertisements
according to statistical communications data stored in the user database.
The user database of the inventive system can comprise: a user identification field for identifying each user authorized to access the integrated electronic communications system;
an advertiser selection field for associating each the user with a plurality of preferred
advertisers contained in the advertiser database; and, a plurality of log files for storing
feedback data associated with the user transmission, each log file containing statistics
corresponding to a single authorized user's advertising and promotional incentive statistics.
The advertisement selector of the inventive system can comprise: an ad selector for
selecting an advertisement contained in the advertiser database for integration with the
electronic communication. Significantly, the advertisement is selected according to user
preferences stored in the user database. The advertisement selector further comprises: a
reward processor for matching the selected advertisement with a promotional incentive
corresponding to the advertisement; and, means for recording the promotional incentive and
the selected advertisement in the user database. The reward processor of the inventive system
can comprise a random reward processor for randomly distributing winning promotional
incentives in accordance with threshold probabilities of receiving a winning promotional
incentive. The threshold probabilities are associated with the selected advertiser
corresponding to the selected promotional incentive. Furthermore, the threshold probabilities
are stored in the advertiser database.
The output generator of the inventive system can comprise: a tag generator for
forming a promotional tag for attachment to the electronic communication. Notably, the
promotional tag contains the selected advertisement, the matched promotional incentive and a
user identifier for identifying the authorized user associated with the promotional tag. The
tag generator comprises: a tag identifier for identifying a previously attached promotional tag
in the electronic communication; a tag removal module for removing the previously attached promotional tag from the electronic communication; and, a tag formation module for forming
a promotional tag containing the selected advertisement, the selected promotional incentive
and the user identifier. The output generator can further comprise a tag attachment module
for attaching the promotional tag to the electronic communication.
BRIEF DESCRIPTION OF THE DRAWINGS
There are presently shown in the drawings embodiments which are presently
preferred, it being understood, however, that the invention is not limited to the precise
arrangements and instrumentalities shown.
Fig. 1 is a block diagram illustrating the interactive dynamic between the inventive
system, a group of advertisers, a group of authorized system users and external passive
participants.
Fig. 2 is a block diagram of a system for integrating electronic communications,
targeted advertising and promotional incentives with feedback.
Fig. 3 shows a sample registration screen.
Figs. 4A - 4D illustrate sample integrated electronic communications produced by the
system for integrating electronic communications, targeted advertising and promotional
incentive with feedback.
Figs. 5A and 5B, taken together, are a flow chart illustrating a method for integrating
electronic communications, targeted advertising and promotional incentives in an electronic
communications system.
DETAILED DESCRIPTION OF THE INVENTION
A system for integrating electronic communications, targeted advertising and
promotional incentives with feedback improves upon the ability of advertisers to target customers by providing a new format for advertisement customization. Fig. 1 illustrates the
interactive dynamic between the inventive system 1, a group of advertisers 3, a group of
authorized system users 2 and external passive participants residing on the Internet 4. In the
preferred embodiment, each authorized user 2 registers advertisement preferences with the
system 1. Literally, the authorized user 2 chooses which types of advertisements the
authorized user 2 prefers to read and which advertisements the authorized user 2 prefers to
exclude. Each authorized user 2 is motivated to reveal these preferences through an
incentives program consisting of rebates, rewards or points, useful to redeem a promotional
prize.
In the preferred embodiment, authorized users 2 participate through the use of an
electronic mail account through which electronic messages can be sent and received. Each
authorized user 2 can receive the preferred advertising content as a targeted advertisement
and promotional incentive integrated with and attached to the authorized user's 2 electronic
messages. As compensation for participating in the system 1, the advertising content can
further include a promotional coupon. In particular, the promotional coupon can be a game
piece which can enable the authorized user 2 to claim a promotional prize, for instance
currency, merchandise, and reward points. Thus, the authorized user 2 provides advertisers 3
with a more efficient method of reaching their targeted consumer with efficient advertising, in
exchange for a promotional incentive.
Fig. 2 is a block diagram of a system for integrating electronic communications,
targeted advertising and promotional incentives with feedback. In the preferred embodiment,
each authorized user 2 interacts with electronic communications server 10. In the preferred
embodiment, electronic communications server 10 is an electronic mail server used to send electronic messages through the Internet 4 using the SMTP protocol and to receive electronic
messages from the Internet 4 using the POP3 protocol. The authorized user 2 can
communicate with the electronic communications server 10 through any number of electronic
mail management programs communicating with the electronic communications server 10
through the Internet 4. One skilled in the art will recognize, however, that the authorized user
2 could communicate with the electronic communications server 10 though a dial-up
connection or through a private computer communications network. Moreover, the electronic
communications server 10 need not be limited to sending and receiving electronic mail using
the SMTP and POP3 protocols, respectively. Rather, the electronic communications server
10 can send and receive electronic mail using any suitable messaging standard including
simple file sharing, for instance NFS or Novell Simple Message Format (SMF).
Initially, each authorized user 2 registers using registration system 27. During the
registration process, the authorized user 2 provides to the system 1 advertising preferences.
The advertising preferences provided by authorized user 2 are stored in user database 11.
User database 11 can include an advertiser selection field 25 for each authorized user 2 for
storing advertisement preferences for each authorized user 2. User database 11 can further
include a user identification field 24 for identifying each authorized user 2 participating in the
system 1. Finally, the user database 11 can include a log file 26 for each authorized user 2 for
storing user feedback data associated with the authorized user's 2 participation in the
advertising system 1. Preferably, advertisements provided by each advertiser 3, in addition to
promotional incentive statistics, are stored in advertiser database 12.
The authorized user can participate in the system 1 , in accordance with the inventive
method shown in Figs. 5A and 5B, by sending and receiving electronic mail through electronic communications server 10. Having registered with the system 1 using registration
system 27, each authorized user 2 can send and receive electronic mail using the system 1.
Whether sending a message or receiving a message through the system 1 , a targeted
advertisement and promotional incentive can be attached to the end of each message before
the system 1 transmits the message to the message's intended destination. Before sending or
receiving an electronic message, system 1 can query the advertisement selector 13 for a
suitable advertisement for attachment to the electronic message. In particular, ad selector 17
can choose an advertisement according to user preferences stored in the authorized user's 2
advertiser selection field 25.
Preferably, reward processor 23 can choose when to reward the authorized user 2 for
participating in the system 1 according to a stored mathematical formula or other process. As
noted above, the reward can include a coupon for claiming a prize, or a game piece, the
collection of which can result in a future reward. Furthermore, one skilled in the art will
recognize that any method for choosing a reward can be suitable. For instance, in another
embodiment, the authorized user 2 can receive a reward according the number of messages
transmitted when that number exceeds a predetermined threshold. In yet another
embodiment, the authorized user 2 can receive points for each message transmitted for
redeeming a prize in the future. Hence, each electronic message is an opportunity for the
authorized user 2 to receive a reward chosen by the reward processor. In any case, the reward
can be included as part of the promotional incentive attached to the electronic message.
In the preferred embodiment, the system 1 can also include a quantity processor 14 for
preventing the abuse of the incentive system by an authorized user 2. Specifically, the
quantity processor 14 can track the number of messages to be transmitted by the authorized user 2. If the authorized user 2 attempts to send an excessive quantity of messages merely to
fraudulently collect reward points or other incentives, the quantity processor 14 can exclude
the messages from further advertising integration. In particular, the system 1 can store in the
user database 11 a threshold quantity of messages above which such quantity can be
considered excessive triggering the quantity processor's 14 exclusion routine.
System 1 preferably includes an output generator 15 for integrating the incoming or
outgoing message with both the advertisement chosen by the ad selector 17 and the incentive
chosen by the reward processor 23. Specifically, output generator 15 attaches both the
advertisement chosen by ad selector 17 and the incentive chosen by reward processor 23 to
the incoming or outgoing electronic message when the authorized user 2 either sends or
receives an electronic message, respectively.
The output generator 15 can include a tag generator 21 and tag attachment module 22.
Tag generator 21 preferably forms the promotional tag for attachment to the electronic
message at the end of the authorized user's 2 message. Tag generator 21 can include a tag
identifier 18, tag formation module 20 and tag removal module 19. Tag formation module 20
can form each tag by including the advertisement chosen by ad selector 17 and the incentive
chosen by reward processor 23. Tag attachment module 22 can integrate the composite
promotional advertisement formed by the tag formation module 20 with the electronic
message by attaching the tag to the end of the electronic communication to be transmitted by
the electronic communications system 10.
Where an external entity on the Internet 4 transmits an electronic message to the
electronic communications system 10 for ultimate receipt by an authorized user 2, tag
attachment module 22 preferably attaches a tag to the incoming message. Notwithstanding, unlike the treatment of an electronic message either sent by authorized user 2 or received by
authorized user 2 from a source external to system 1, in the case where an electronic message
has been sent from one authorized user 2 to another authorized user 2, tag identifier 18 can
parse the incoming message for an existing tag. Upon identification, the tag can be removed
by tag removal module 19 and replaced with the authorized user's 2 preferred advertising
content reflected in the tag formed by tag formation module 20. In contrast, where an
electronic communication sent by an authorized user 2 is destined for an external entity on
the Internet 4, the system 1 assumes that the intended recipient will share similar advertising
preferences as the authorized user 2. Thus, the tag is not removed where the electronic
message is sent by an authorized user 2 to an external user on the Internet 4.
Upon transmittal of the electronic message by electronic communications server 10,
activity recorder 16 can record the event in both the log file 26 associated with the authorized
user 2 and the advertiser database 12. Significantly, the activity recorder 16 provides
feedback to the advertiser 3 of the authorized user's 2 advertisement reading and transmitting
habits. In addition, the authorized user's 2 participation in the system 1, as reflected in
statistical analysis tracked by the activity recorder 16, provides a foundation upon which the
authorized user 2 can be rewarded through incentives provided by the advertiser 3.
Fig. 3 shows a sample registration screen for interacting with the authorized user 2
during the registration process conducted by registration system 27. As shown in the figure,
the authorized user 2 can select existing companies for inclusion in the authorized user's 2
advertising preferences stored in the advertiser selection field 25. Moreover, the authorized
user 2 can choose to exclude certain advertisers from being integrated with the authorized
user's 2 electronic communications. Finally, so as to provide advertisers 3 with demographic feedback, the authorized user 2 can indicate personal interests during the registration process.
Ultimately, the information provided in the registration screen can be included in a cookie
stored on the client machine of the authorized user 2 for future reference by an information
clearing house server.
Figs. 4A - 4D illustrate sample integrated electronic communications produced by the
system for integrating electronic communications, targeted advertisments and promotional
incentives with feedback. Fig. 4A shows a sample electronic mail message having a message
portion followed by the tag formed by tag generator 21. In this message, the authorized user
receives an "instant winner" incentive chosen by the reward processor 23. To redeem the
incentive, the authorized user 2 can click on the advertiser's uniform resource locator
provided in the tag. Alternatively, the authorized user 2 can provide the prize identification
number included in the tag to the reward processor 23. The reward processor 23 can
subsequently verify the prize by cross-referencing the supplied information with the
advertiser database 12 and transmit the reward to the authorized user 2. Similarly, Fig. 4B
illustrates a sample electronic mail message having a contest piece included in the tag. The
authorized user can accumulate attached prize pieces in subsequent electronic
communications. Specifically, the contest shown in Fig. 4B, a "spell-to-win" contest,
rewards the authorized user 2 when the authorized user 2 accumulates all letters needed to
spell the promotional word.
Fig. 4C illustrates a sample electronic message received by an authorized user 2 for
reading in an Internet Web-based browser graphical user interface. Significantly, tag 112 has
been added to the incoming electronic message 110 forming a composite message. Fig. 4D
shows an enlarged and isolated view of tag 1 12. Specifically, tag 112 is a "spell-to-win" contest piece. It will be apparent to one skilled in the art that tag 112 includes authorized
user's 2 current progress in the particular spell-to-win contest, the cuπent progress having
been stored in user database 11. As shown in tag 112, authorized user 2 has collected the
letters "F", "R", "E" and "D". Thus, in order to spell "FREED VD" to win the prize,
authorized user 2 must collect the letters "E", "V" and "D".
Figs. 5A and 5B, taken together, are a flow chart illustrating a method for integrating
targeted advertising and promotional incentives with an electronic communication in an
electronic communications system. In Fig. 5A, the inventive method begins in step 30 when
a user connects to the system 1. In decision step 32, the system 1 queries the user database 11
whether the user is a registered, authorized user 2. If the user is not registered, in step 34 the
system 1 can accept a user registration. Subsequently, the registration can be stored in user
database 11 in step 36. The now authorized user 2, in decision step 38, can choose to exit the
system 1 in step 40, or the authorized user 2 can log in to the system 1 in step 42. Likewise,
if the user had been recognized in decision step 32 as an authorized user 2, the authorized
user 2 can log in to the system 1 in step 42.
In the prefeπed method, having logged in to the system, in decision step 44 the
authorized user 2 chooses whether to read or send electronic mail. In the event the authorized
user 2 chooses to send electronic mail, in step 46 the system 1 allows the authorized user to
compose an electronic message. If in decision step 48 it is determined that the authorized
user 2 has chosen to view advertisements only from particular advertisers, the authorized
user's 2 preference having been stored in the user database 11, prior to sending the electronic
message to its intended destination, in step 50, output generator 15 preferably tags the
composed electronic message with a promotional advertisement chosen by the advertisement selector 13. Alternatively, if the user profile stored in user database 11 contains no
advertising preference, in step 52, the electronic message can be tagged with a default
advertisement chosen by the advertisement selector 13. In any event, having produced an
integrated electronic message, in step 54 the message can be sent to the intended recipient by
the electronic communications server 10.
If, in decision step 44, the authorized user 2 chose to read incoming electronic mail, in
step 60 the system 1 can display a list of received electronic messages to the authorized user.
Upon the authorized user's 2 selection of a particular electronic message for viewing, in
decision step 62, if it is determined that the authorized user 2 has chosen to view
advertisements only from particular advertisers, the authorized user's 2 preference having
been stored in the user database 11 , in step 64 output generator 15 preferably tags the
incoming electronic message with a promotional advertisement chosen by the advertisement
selector 13. Alternatively, if the user profile stored in user database 11 contains no
advertising preference, in step 52, the electronic message can be tagged in step 66 with a
default advertisement chosen by the advertisement selector 13. In either case, if the incoming
message already contains a tag, tag removal module 22 can remove the tag prior to tagging by
the tag formation module 20 and subsequent integration by the tag attachment module. In
any event, having produced an integrated electronic message, in step 68 the message can be
sent to an interface for viewing by the authorized user. 2.
Having either sent an electronic message in step 54, or viewed a received electronic
message in step 68, in decision step 70, the system 1 can determine if the authorized user 2 is
entitled to a reward redemption according to the incentive contained in the tag attached to the
received or sent electronic message. If, in decision step 70, the authorized user 2 is not entitled to a reward redemption, the authorized user 2, in decision step 72, can choose to exit
the system in exit block 74. Alternatively, following the path from decision block 72 to jump
circle A returning to decision step 44, the user can view or send another electronic message.
If, however, in decision step 70, the system 1 recognizes the authorized user's 2 entitlement
to a reward redemption, following the path leading to jump circle B, the system 1 further
processes the recognized reward.
Fig. 5B is a flow chart illustrating the method of processing incentive redemption in
the method for dynamically integrating electronic communications with promotional
advertising with feedback and incentive. Following the path leading from jump circle B, in
decision step 90, the system 1 first identifies the type of incentive contained in the tag of the
last read or sent electronic message. In the preferred embodiment, the incentive can be an
instant win incentive or a spell-to-win promotion. If the incentive is identified as an instant
win incentive, in step 92, the system 1 can accept a prize identification number contained in
the tag for verification. Similarly, if in decision step 90, a spell-to-win promotion is
recognized, in step 96 the system 1 can accept tags from various electronic messages having
the requisite letters for spelling the promotional word. In any case, in step 94, the prize
information, be it the prize identification number or the spell-to-win letters can be cross-
referenced with the authorized user's log file 26 to ensure a valid redemption. If, in decision
step 98, the prize is determined to be invalid based upon cross-reference step 94, the system 1
merely returns the authorized user 2 along the path leading to jump circle A leading back to
decision step 44. But, if the authorized user 2 has validly redeemed an incentive, in step 100,
the authorized user's entitlement to a prize can be recorded in the user database 11 for further
processing before returning to decision step 44 along the path leading to jump circle A. One advantage of the present invention is that the authorized user 2 can decrease the
viewing of low relevance advertisements. Currently, Internet users are bombarded with
advertisements of low relevance when browsing the Internet 4. Through the user of
registration system 27, the authorized user 2 can reveal advertising preferences and,
consequently, view targeted advertisements and promotional incentives of higher relevance.
Thus, the method provides for the seamless integration of electronic communications,
relevant targeted advertising and promotional incentives, while providing feedback to the
advertiser.

Claims

1. A method for integrating electronic communications, targeted advertising and
promotional incentives in an electronic communications system comprising the steps of:
receiving in a electronic communications server an electronic communication for
which a specified user is at least one of an intended recipient or an author;
attaching to said electronic communication an advertisement in accordance with a
predetermined set of preferences as registered by said specific user; and,
providing said electronic communication to a designated recipient and displaying said
advertisement with said communication.
2. The method according to claim 1, further comprising the step of recording feedback
data relevant to said providing of said electronic communication to said designated recipient
in an advertiser database associated with said specified user.
3. The method according to claim 1, wherein said advertisement further includes a
promotional incentive.
4. The method according to claim 3, wherein said promotional incentive is selected
based upon a predetermined criteria.
5. The method according to claim 4, wherein said predetermined criteria is selected from
the group consisting of at least one of the number of communications sent by said specified
user and the number of communications received by said user.
6. The method according to claim 3, wherein said promotional incentive includes a game
piece.
7. The method according to claim 1, further comprising the steps of:
determining whether a communication addressed to said specified user includes an
existing advertisement prior to said attaching step; and,
replacing said existing advertisement with an advertisement in accordance with user
preferences prior to displaying said communication to said user.
8. The method according to claim 1, further comprising the steps of:
determining whether a pattern of communications sent and received by said user
meets a fraud criteria; and,
excluding said specified user from participation in a promotion when said criteria are
met.
9. A system for integrating electronic communications, targeted advertising and
promotional incentives with feedback comprising:
a communications server for transmitting an electronic communication;
a user database for storing user information relating to said advertising and said
promotional incentives;
an advertiser database for storing advertisements and promotional incentives
associated with individual advertisers;
an advertisement selector for selecting said advertisements and said promotional incentives contained in said advertiser database for integration with said electronic
communication according to said user information stored in said user database;
an output generator for integrating said electronic communication with said selected
advertisements and said selected promotional incentives for transmission by said
communications server; and,
an advertisement activity recorder for recording feedback data relating to said user's
transmission of said integrated electronic communication and for storing said feedback data
in said advertiser database.
10. The system of claim 9, further comprising a quantity processor for qualifying said
electronic communication for integration with said promotional advertisements according to
statistical communications data stored in said user database.
11. The system of claim 9, wherein said user database comprises:
a user identification field for identifying each user authorized to access said integrated
electronic communications system;
an advertiser selection field for associating each said user with a plurality of preferred
advertisers contained in said advertiser database; and,
a plurality of log files for storing said feedback data associated with said user
transmission, each said log file containing statistics coπesponding to a single authorized
user's advertising and promotional incentive statistics.
12. The system of claim 9, wherein said advertisement selector comprises: an ad selector for selecting an advertisement contained in said advertiser database for
integration with said electronic communication, said advertisement selected according to user
preferences stored in said user database;
a reward processor for matching said selected advertisement with a promotional
incentive coπesponding to said advertisement; and,
means for recording said promotional incentive and said selected advertisement in
said user database.
13. The system of claim 11, wherein said output generator comprises:
a tag generator for forming a promotional tag for attachment to said electronic
communication, said promotional tag containing said selected advertisement, said matched
promotional incentive and a user identifier for identifying said authorized user associated
with said promotional tag; and,
a tag attachment module for attaching said promotional tag to said electronic
communication.
14. The system of claim 12, wherein said reward processor comprises a random reward
processor for randomly distributing winning promotional incentives in accordance with
threshold probabilities of receiving a winning promotional incentive, wherein said threshold
probabilities are associated with said selected advertiser coπesponding to said selected
promotional incentive, and wherein said threshold probabilities are stored in said advertiser
database.
15. The system of claim 13, wherein said tag generator comprises:
a tag identifier for identifying a previously attached promotional tag in said electronic
communication;
a tag removal module for removing said previously attached promotional tag from
said electronic communication; and,
a tag formation module for forming a promotional tag containing said selected
advertisement, said selected promotional incentive and said user identifier.
16. The system of claim 9, wherein said electronic communications server is an electronic
mail server for sending and receiving electronic mail.
17. The system of claim 16, further comprising a graphical user interface for displaying
said electronic mail.
18. The system of claim 17, wherein said graphical user interface is a world-wide web
based interface.
PCT/US2000/017147 1999-08-06 2000-06-22 System for dynamically integrating electronic communications, targeted advertising and promotion incentives with feedback WO2001011442A2 (en)

Priority Applications (1)

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Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US36960999A 1999-08-06 1999-08-06
US09/369,609 1999-08-06

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Cited By (11)

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GB2379305A (en) * 2001-06-22 2003-03-05 Hewlett Packard Co Reward allocation in information-access system
WO2007039418A1 (en) * 2005-10-04 2007-04-12 International Business Machines Corporation Method for determining user uniqueness in e-mail campaigns
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US7401123B2 (en) 2005-10-04 2008-07-15 International Business Machines Corporation Method for identifying and tracking grouped content in e-mail campaigns
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