CASINO TABLE AUTOMATIC VIDEO STRATEGIC EVENT ANNOTATION AND RETRIEVAL
In recent years the number of table games utilizing cards, chips, dice etc within casinos has increased markedly. The number of players at any one game, a dealer has to control/monitor is increasing along with a multiplicity of concurrent dealer/player transactions, events, accounting activities and marketing data collection. Casino surveillance systems are presently limited in the information they can store, recall and transmit. Traditionally, surveillance is not directed to the individual transactions that occur at a gaming table or cage window. Moreover, the increasing complexity of gaming and accounting transactions, rules, legislative and procedural restrictions and loss containment procedures has led to the need for event driven data recall in all gaming areas of the casino as well as the cage window area. The need for increased visual surveillance and retrieval of data at the pit level provides evidence based recall in dispute resolution, allows for analysis of dealer behavior and gaming safeguards, provides marketing information to the casino towards player needs and gaming habits, allows for detailed evaluation of all transactions at any point or place in time throughout the casino, in a effort to maintain the integrity of the game and comply with casino control authority regulations and provides security surveillance of all activities carried on at the casino.
Most casinos have a surveillance system consisting of cameras located in the ceiling which transmit video to a central surveillance centre, where operators can display video from selected cameras on display monitors. The video from key cameras is usually recorded on analog video tapes. When a dispute arises between players or between players and pit staff, recorded video tapes can be examined to determine the actual sequence of events. The tapes can also be examined if the casino regulation authority or police suspect illegal activity has taken place.
While this kind of surveillance system has been widely accepted, it has some major drawbacks. Firstly, an operator has to be observing the video from the right camera to observe a strategic event. This will not always be the case as a large casino could have thousands of cameras but only a handful of surveillance operators. This invention automatically switches the video from the camera recording pre-selected events to the surveillance operator's monitor.
Secondly, even when the operator is observing the video from the camera recording a strategic event, he has to use other methods, or his own memory, to identify the player and pit staff involved and to know the nature and details of the strategic event.
This invention annotates the video with details of the strategic event, eg player ID, staff ID, dollar value of transaction, nature of transaction, table location, etc, providing immediate real-time text information to the operator.
Thirdly, even when the operator is observing the video from a ceiling camera recording a strategic event, his view of the detailed activity on the table, eg card, dice, cash or chip value, may be limited by distance or blocked by players. This invention allows for a camera or cameras to be mounted directly on the table with a clear view of all activities on the table itself.
Fourthly, when video taped recordings need to be examined to determine events or identify a person or persons, hundreds or thousands of hours of recordings have to be examined by an operator in a tedious continuous viewing of the tape to locate the events of interest. This invention allows for the direct and rapid retrieval of only those segments of the video recording which relate to the event or events of interest, markedly reducing the operator video examination time and reducing the risk of an operator missing a key piece of video evidence.
Fifthly, each of the analog tape recorders has to have the tape removed periodically, depending on the tape maximum recording time, and replaced by a new tape. Then the removed tape (holding the recorded video) has to be indexed and stored. This is a very labour intensive activity. Recently analog video recording tape has begun to be replaced by digital recording devices reducing some of these problems.
This invention provides timely and annotated video information which allows for the provision of security on a table by table basis, discourages the potential for player/dealer collusion, allows for the correction of errors due to dealer fatigue, stress and continuous transactional acuity, protects the interests of the casino by the provision of video evidenced based recall of information and allows regulatory authorities and police to investigate any suspicious activity.
Accordingly, it is an object of the invention to provide apparatus for the automatic and simultaneous video monitoring of casino transactions at any table or pit or cage window in the casino, coupled with text annotation to match and clarify the visual image. Annotation and indexation of strategic events is governed by selected activities such as tray count, drop, player fill or credit, table opener/closer, staff log on or log off, etc.
An additional object of the invention is to allow the simultaneous monitoring of all gaming activities at the same time as allowing for the continued provision of gaming/player functions at the table, pit or cage window.
TYPICAL OPERATION OF THE INVENTION
To explain the operation of the invention, a typical sequence of events in described below.
A player commences gaming at a gaming table and identifies himself verbally or by passing his casino club card to the pit staff.
The pit staff record the commencement of play by swiping the player's casino club card on a data capture device at the table or elsewhere or manually entering the player ID into the casino management system.
As the start of any player's gaming activity is designated as a strategic event, the ID of the player, the location of the table, the position at the table occupied by the player, etc is annotated in text onto the video .
If the start of a player's gaming activity, eg in the case of an excluded player or a player suspected of using illegal methods, is on the list of pre selected strategic events, the video from the ceiling and / or table camera(s) recording the strategic event is displayed on the surveillance operator's monitor along with the strategic event text annotation.
The same video may also be displayed on a large screen for the whole surveillance department to view along with the strategic event text annotation. The video with the strategic event text annotation may be displayed anywhere in the casino that the communications network provides access to the video, eg in the pit, in the casino shift manager's office, in administration, in marketing, in security, in regulatory offices, etc.
The preferred implementation is with table based display units but display can occur anywhere the casino communications network gives access to the video storage. Display at the table can be a powerful tool in the resolution of disputes and may even discourage the occurrence of disputes. Display at the table can be achieved in either of two approaches. Firstly, the table data capture device can display the video to be viewed by pit staff and even by the player when appropriate by turning the display towards the player. Secondly, a second display unit can be mounted permanently on the table facing the direction of the players. This second approach also allows the display of marketing, learn-to-play the game and other information when not needed to display video for dispute resolution. Periodically displaying segments of the realtime video as it is recorded by the table or ceiling cameras can also remind players of the existence of pervasive surveillance and discourage illegal activity and disputes.
The cameras on the table and in the ceiling record video of the transaction, possibly into separate table camera storage and ceiling camera storage systems, eg ceiling cameras into analog tape recording units (VCRs) because this is the surveillance technology generally in use in casinos at present, table camera video into digital storage units as these cameras will mainly be installed in the era of digital recording technology. Regardless of the recording technology used, the strategic event text annotation is written onto the video storage and is used as indexing information for later retrieval of the video.
At some later date, for security, training, marketing or other reasons, the casino may wish to review video segments with strategic event text annotation relating to specific strategic events. The specific strategic events could be the start of gaming activity of all players who started gaming activity on any table in pit 9 between the hours of 8am and 11am during September 1999. By entering these parameters, the casino is able to rapidly and accurately retrieve the video segments and strategic event text annotations.
SUMMARY OF THE INVENTION
The invention is a system for the improved surveillance of table game and cage window areas of a casino that automatically:
1. captures video from cameras mounted in the ceiling, on the gaming table or in the cage window area;
2. alerts the appropriate surveillance operator that a pre selected type of strategic event has occurred;
3. displays the video from the camera recording the strategic event on the surveillance operator's monitor;
4. displays, on the video, text annotation of the details of the strategic event captured by the casino management system or table player tracking and table accounting systems;
5. indexes the segment of video according to the strategic event;
6. stores the video including the strategic event text annotation;
7. allows retrieval of the relevant video segment or still picture with text annotation of the strategic event by entry of parameters of the strategic event.