WO2001046884A2 - System for interdependent integration and aggregation - Google Patents
System for interdependent integration and aggregation Download PDFInfo
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- WO2001046884A2 WO2001046884A2 PCT/US2000/033319 US0033319W WO0146884A2 WO 2001046884 A2 WO2001046884 A2 WO 2001046884A2 US 0033319 W US0033319 W US 0033319W WO 0146884 A2 WO0146884 A2 WO 0146884A2
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
Definitions
- This invention relates to the general field of business systems or forms of conducting business, and more particularly, to a business system for conducting integration and aggregation interdependently so that businesses may benefit from the advantages inherent in these two broad business models.
- Wholesale is a business model, which is here defined as including classical wholesale, reselling, brokering, and aggregation.
- a classical wholesaler purchases products or services in larger quantities and resells them in smaller quantities.
- Brokers or agents link buyers and sellers, mostly without taking possession of the products or services.
- Aggregators bundle smaller orders into larger orders to achieve better pricing, which is often referred to as group buying.
- group buying the terms wholesale and aggregation are used synonymously.
- Telecommunication services are services that also can be sold through any of the formats outlined above.
- Healtheon is a pioneer allowing health service providers to link to and use a common platform operated by the company to exchange and manage information
- This invention comprises a system which links two basic forms of conducting business, namely aggregation and integration, into a new type of business
- the invention combines aggregation and integration interdependently
- the invention also links businesses to take advantage of such a combination
- the system allows small independent elements, such as businesses, to integrate to deliver a higher level of product or service, and to aggregate at the same time to achieve better efficiencies and buying powers.
- the invention therefore, allows smaller, specialized entities to compete with larger, often more integrated companies
- the package shipping business is split into a number of tasks, which, in general terms, are-
- the system also functions as an exchange or spot market, filling or using spare capacities at marginal costs. This forces out the marginal providers and forces others to reallocate their capacities to areas where the pricing is higher, due to tighter capacities;
- the invention comprises a system for combining two basic forms of conducting business, namely aggregation and integration, interdependently into a new type of business.
- the invention comprises a system for combining small, non-integrated providers via a common platform to achieve a level of integration and aggregation to allow such providers to operate more competitively and efficiently.
- input comprising task information, provider information and objectives, along with a set of integration rules and aggregation rules drive the decision logic of the system
- the output of the system is the result of this decision logic
- feedback or data reflecting certain information including past transactions and providers is collected, processed and used to determine both input and decision logic
- the system is linked to an information envelope or structure that can interact with all of the above elements
- information is created, stored, edited, changed, deleted, and managed n various ways
- This structure includes documents, supporting documents, and any other information exchanged between providers or third parties. This includes, for example, blue-prints, plans, customs documents, air waybills, manifests describing goods transported, or other information. Such information is viewable, but not editable, by some or all users or users could be given only restricted access. Such information is also secure.
- the information management structure provides value added services, whereby the system operates using the information available and gathered and provide additional functions such as, payment systems, customs documentation, permit creation or management, such as building or environmental permits, and any other regulatory or government documentation or reporting system.
- the information envelope is accessible by third parties, such as in the transportation example, the shipper, who receives a tracking number and wishes to track his freight, or a home owner wishing to review a Gantt chart to see the progress of a contractor or construction, or a manufacturer wishing to view the progress of an assembly process.
- third parties such as in the transportation example, the shipper, who receives a tracking number and wishes to track his freight, or a home owner wishing to review a Gantt chart to see the progress of a contractor or construction, or a manufacturer wishing to view the progress of an assembly process.
- system of the invention is operated in one of at least two different modes:
- the first possible mode is referred to as a "neutral market place" where an operator is impartial to any of the companies using the system.
- the operator manages, and possibly owns, the system and receives some income, either fixed fee (e.g., membership fee), transaction based (i.e., per transaction), or value based (e.g. percentage of transaction value), or a combination thereof.
- fixed fee e.g., membership fee
- transaction based i.e., per transaction
- value based e.g. percentage of transaction value
- a second mode is referred to as "taking a position," where the operator is no longer neutral.
- the operator aggregates the volumes and negotiates rates with the carriers.
- the operator can purchase freight capacities, and resell them together with the aggregation services.
- the participants or providers do not negotiate with each other, but with the operator. Consequently, the operator has potentially higher risks, because it might enter into contractual obligations to fill certain positions, but the operator also has greater profit opportunities. In this fashion, the operator has the potential for becoming one of the world's largest buyers of transportation capacities. This allows the operator to provide competitive rates and yet make a healthy profit margin.
- the operator benefits from the "network effect.” The more that forwarders participate, the more space the operator can buy, the more space the operator purchases, the better the rate, the better the rate the more participants.
- the operator in this business model benefits from the huge amount of data the operator collects from the use of the system.
- the operator has more data than any individual company from which to recognize patterns, or shifts in patterns. This again allows the operator to optimize, for example, the amount of capacities purchased in a future market, straight contract or spot. This can be further differentiated by routes, time of week, time of day, or any other parameter.
- the system operates in a horizontal manner as well as vertical manner.
- a vertical or hierarchical structure there is one "leader", who integrates the different elements.
- a user acting as a general contractor can disaggregate the plan or tasks into sub-tasks. These sub- tasks are linked or related to each other through a logic rule, such as a Gantt chart (showing time and other interdependence, such as step two must be completed before step three can start), and/or a budget.
- Interested providers then offer to compete for these sub-tasks.
- the contractor is guided by optimizing the overall task. In the case of a horizontal or flat structure, there is no contractor and all participants work and negotiate together to find an optimal solution.
- the system automatically evaluates the outcome along a set of criteria, such as time and costs. Each participant quotes their sub-task and the system elects the best fitting overall solution.
- the system also allows and encourages providers of sub-tasks to collaborate to offer their sub-tasks as a linked sub-task, thereby opitmizing their working together. For example, an electrician and a computer network cabling provider, assuming they are two different providers, could work together to optimize the synergies between their work.
- the system can be run in an open evaluation and negotiation process which allows all subcontractors to view the options and invites them to work together jointly to find an optimal, overall, integrated solution. For example, the system gives an incentive for optimization and collaboration, such as a share of the cost savings below a certain threshold, to be shared among the providers.
- a Web based implementation of such an open system includes tools such as a chat feature, messaging, and/or allowing a user to make and track changes to the blueprint and time table
- the system incorporates a User Driven, Integrated, Dynamic Product and Service Ratings and Purchasing System, as described in U.S. Patent Application Serial No 09/426,784, filed 10/22/1999, which application is herein incorporated by reference
- a performance profile or reputation is used as an indication of how a company performs on the next job
- the system operates on an anonymous basis
- Such a rating system plays a crucial part in the long run because it gives continuous and detailed information about the performance of the players.
- a further level of rating is included to measure the flexibility of the providers. For example, assume provider A is behind schedule, but provider B is able to get the project back on track, then such flexibility should be favorably rated.
- the rating system provides insights into the user and/or contractor, such as how many changes are caused by the contractors The ratings against original plan are adjusted for the changes not caused by the providers.
- the rating system of this invention allows one to factor in the degree of difficulty of the overall project, such as a routine or very unusual project The ratings are also used to determine or calculate rewards and bonuses for the participants Such an open system can replace today's agents, such as a freight forwarder or the contractor, and if not replace, assume many of their functions
- Another embodiment of the invention involves an implementation in connection with a supply chain
- Today s supply chains are mostly a series of integration steps which integrate or link all parties involved, including such activities as placing an order, producing, and shipping
- the next step and dimension of complexity is to add steps of aggregation, as outlined above Aggregation is performed across multiple supply chains, so a company works across its multiple chains to benefit synergistically.
- the next level aggregates across multiple supply chains and across multiple companies. This system is complex and is most likely implemented by a independent third party operator.
- FIG. 1 is a block diagram depicting how providers handle integrated subtasks in a non- aggregated system
- FIG. 2 is a block diagram further depicting how providers handle a different set of integrated subtasks in a non-aggregated system
- FIG. 3 is a block diagram depicting how providers handle different sets of integrated subtasks in accordance with the invention.
- FIG. 4 is a simplified diagram where integration and aggregation are enclosed in an information envelope in accordance with the invention.
- FIG. 5 is a simplified diagram depicting a system in accordance with the invention.
- FIG. 6 is a block diagram of an integrated provider in the shipping business
- FIG. 7 is a block diagram of non-integrated carriers in the shipping business.
- FIG. 8 is a block diagram of the implementation of a system in accordance with the invention.
- a task is comprised of subtasks
- Subtasks are comprised of sub-subtasks; • Sub-subtasks are comprised of sub-sub-sub tasks, and so forth,
- a job is a set of integrated tasks
- a mega-job consists of multiple jobs
- Integration rules are rules that describe how tasks are integrated to form a job For example, completion of a product requires that an item must have been produced before it can be packaged
- Providers are companies or any other entity that perform tasks or sub-tasks, and/or sub-sub tasks, and/or so forth The same provider can deliver different kind of tasks and/or subtasks
- Example- The transportation of a shipment from SFO to FRA on a date is a job.
- the tasks in such an example are local pick-up from shipper, air transport, and local distribution
- the subtasks for the pick-up task are driving to shipper, receiving goods, packaging them for air transport, and delivering the goods to a earner
- the integration rules in this example are the time requirement and sequential logic, such as the requirement that pick-up must occur before flight can happen
- Other rules could include cost targets, quality requirements, use of a certain type of carrier (such as a requirement that it must be a US earner), and type of equipment to be used (e.g a wide-body plane)
- the overall timeline for the tasks must be scheduled such that the job is completed by a specified time
- Aggregation rules describe the benefit of aggregation of tasks and/or subtasks It must be noted that integration occurs across one job, whereas aggregation occurs across multiple jobs Therefore, aggregation basically turns a one-dimensional problem (/ e , looking only at one job) into a multidimensional problem (looking at multiple jobs) This complexity is further increased when simultaneously aggregating across more than one task
- the simplest rules are volume discounts, where the price is reduced with increased volume
- More complex rules are preferential treatment, for example, where the probability that particular shipment is "bumped" from a particular flight is reduced
- the aggregation rules are dynamic they change over time along one or more parameters For example, the rules change as capacity availability changes As long as there is adequate capacity, price benefits due to aggregation are large, but if capacity is scarce, the aggregation benefits may be reduced
- the aggregation rules take into consideration type of underlying market and/or tools used such as
- Objectives are the parameters that are used to make a final decision, and that are used to make trade-offs
- the time objective may be more important than the cost objective, where the first priority is to make sure shipment arrives at certain time, second is cost, and third is minimum of transloads
- More complex trade-off is the optimization of just one job or the optimization of multiple jobs where it is possible that a particular job might be sub-optimized
- This may also include "biased" objectives such as parameters to manage or optimize the profit objectives of the operator, or favor certain members/users.
- Objectives also include, for example, price maximum and/or completion rate, or profit objectives of the operator or any other priorities or parameters.
- Output is the result of the integration and aggregation.
- Sub-tasks (and tasks in case of mega-tasks) are assigned to a set of providers. Note that, for example, for the same task and objectives this set of providers might vary over time based on time dependent variables, such as capacity utilization, or aggregation factors, such as the need to reach certain commitments of a certain provider. Therefore the outcome is termed a "virtual integration on-the-fly.
- This structure includes documents, supporting documents, and any other information exchanged. This includes, for example, blue-prints, plans, customs documents, air waybills, manifests describing goods transported, or any other information.
- the information on the documents is not visible, creatable and/or editable by all users or restricted in access. The information may also be secure. This information within this structure includes:
- Third party information including any information from third parties, for example, a third party might manage the issuing of permits for a city, or other entity; or
- the information envelope is accessible to third parties, such as in the transportation example, the shipper who has received a tracking number and wishes to track his freight It could also be a home owner wishing to look at a Gantt chart to see the progress of the contractor/construction, or a manufacturer wishing to see the progress of an assembly process.
- the information envelope is most likely a Web based application, hosted on a server.
- This application can be rather complex, integrating large volumes of data and complex transactions. It can include some of the latest technologies of document control and access management, logistics systems and other. All participants use standard browsers to access the system to interact with the system. Some of the interaction is a link to a legacy system, such as a link to the systems of airlines.
- Tracking is another example for value added information services.
- One new and innovative way of tracking is the following:
- the problem today with tracking is the human element, which needs to scan a shipment at different points along its route. This step is often forgotten, skipped, or even impossible to perform based on incompatible hardware and/or software.
- the system herein (or a third party) provides data on where, for example, a shipment is using a different method.
- a simple wireless device is attached or included in a box or container. The device periodically sends simple information, such as an ID number.
- the system linked to a wireless infrastructure company, receives the information about the location of that device (such as in which area the ID is found).
- the wireless device uses the global positioning system. However, it is not necessary to do in all embodiments because the system knows where the shipment should or could be and, in accordance therewith, searches for the presence of that ID only those regions.
- the system looks at the expected arrival and departure dates. It then starts with a best guess where the shipment is. If not found there, the system goes to each of the next likely locations until the item is found.
- the system includes intelligence which lets it know that the shipment might be in the air where it is temporarily out of reach or turned off. In such case, the system checks back at a later time. Therefore, the above outlined tracking system is inexpensive to operate, using very little bandwidth, e.g. it could use older paging/wireless infrastructures.
- Feedback is the collection, processing, and use of data concerning such information as past transactions and providers. Additional data may b e obtained from third parties or may be collected by the system directly or indirectly (for example user ratings or observing the pattern of usage of the system). Such data can be used in many ways, including:
- Data include current and historic data, and may collect additional data over time from any source.
- Data can include job, task, and sub-task information, provider data, customer data, transaction data, usage data, support information, and other data (such as help functions).
- FIG. 1 is a block diagram depicting how providers handle integrated subtasks in a non- aggregated system where task 1 00 is made up of subtasks A, B, C, wherein provider P1 performs sub task A, provider P3 performs subtask B, and provider P5 performs subtask C.
- FIG. 2 is a block diagram further depicting how providers handle a different set of integrated subtasks in a non-aggregated system where task 200 is made up of subtasks A, B, C, wherein provider P4 performs subtask A, provider P3 performs subtask B, and provider P7 performs subtask C.
- FIG. 1 and FIG. 2 there is no relationship or interdependence between task 100 and task 200.
- FIG. 3 is a block diagram depicting how providers handle different sets of integrated subtasks in accordance with the invention.
- Provider P3 who is performing subtask B for both task 100 and task 200, is aggregated 5200.
- Example: A is local trucking service at origination point, B is flight service, C is local trucking service at destination 100 and 200 are freight forwarders, integrating the services for door-to-door delivery.
- the cost for door-to-door services are $2.00 per kilogram.
- B where they aggregate their volume with one earner/flight they can negotiate a lower rate with the carrier, getting into a better rate class. Assume this saves them $.20Kg. They now have a cost of $1.80kg This makes them competitive and they get the job.
- how they integrate (use P3 or P6) is dependent on how they aggregate B. If there are many different players and one can see that only a computer based system can help to find best ways to integrate and aggregate on the fly.
- the logical next step is an attempt to aggregate for task C and A to reduce the costs further, and to find a third forwarder 300 to join them for some of the tasks.
- Table 1 below is an example of a table showing the costs of forwarder 100.
- FIG. 4 the integration and aggregation are enclosed in an information envelope 1 0000.
- Task Information 4100 comprises (a) task description, task definition, (b) sub-task description, subtask definition and restrictions rules, and charactenstics regarding how these fit together into task, (c) mega-task, sub-subtask information, (d) requirements, (e) other information parameters describing tasks, and links to mega-jobs and sub-tasks
- Provider Information 4200 comprises (a) provider profiles including information such as geographic location, quality ratings, price lists, size, any other relevant provider specific information, (b) provider link to task (e g which tasks/sub-tasks can a provider service) and to what degree can a provider or service product provided by provider be integrated with a task (for example, kind of compatibility, ease of integration data), (c) availability, capacity utilization information, information as function of time, (d) aggregation information, information regarding to degree of aggregability of provider (e.g., discount structure of provider with volume), although this information may not be available and may need to be negotiated from case to case.
- provider profiles including information such as geographic location, quality ratings, price lists, size, any other relevant provider specific information
- provider link to task e g which tasks/sub-tasks can a provider service
- degree can a provider or service product provided by provider be integrated with a task (for example, kind of compatibility, ease of integration data)
- availability capacity utilization information
- information as function of time for example,
- Objectives 4300 describe the objectives that are to be achieved through the interdependence of integration and aggregation.
- Other Information 4400 is any other information which is relevant but not included above. It may include system operator relevant information such as account number, or payment related information.
- Logic 5000 is driven by Input 4000, Integration Rules 5100, and Aggregation Rules 5200.
- the process may be automatic, based on negotiations (both online and offline), or on using mechanisms such as auction, exchanges and others. The interdependence and sequencing of the process may also be different.
- Output 6000 is the result of Logic 5000.
- Feedback 8000 can have input in both Logic 5000 and Input 4000.
- Information Envelope 7000 can be linked to and interact with all above elements 4000 through 8000.
- a Third Party 10000 can also interact with Information Envelope 7000.
- Information Envelope 7000 is shown as a separate unit in FIG. 5, but in an implementation could be integrated with all other elements 4000 through 8000.
- FIG. 6 is a block diagram of an integrated provider in the shipping business, such as FedEx or UPS. This illustration demonstrates how, when managing tight supply chains, the shipper and consignee need and want to know where there goods are, because these goods often represent the only inventory these parties have.
- FedEx and UPS are integrated companies offering shipping service for packages up to approximately 100 lbs.
- FIG. 7 is a simplified illustration of non-integrated carriers in the shipping business. This diagram depicts the reality today, especially for larger shipments, where many companies are involved, with mostly poor systems utilization. Agents, the freight forwarders, coordinate shipments and try to manage the information flow, as well as customs and other documents, and other tasks. The result is often frustrating, with no party knowing where a shipment is at a given time Furthermore the combination of providers is sub-optimal, and agents often work with whom they know or have a relationship, and not with the provider that is the best for the job at a given time This may be due to a variety of factors, including insufficient information
- FIG. 8 is a simplified illustration of the implementation of a system in accordance with the invention This figure depicts the world after the implementation of the invention. All independent providers are united under the Information Envelope, with third parties, such as the shipper and consignee, having access to such information, e g. to track a shipment Based on information about the task, subtask, provider, feedback ratings, and sophisticated rules and processes for aggregation and integration a more optimal (or optimal for the objectives, which include achieving high margins for the operator of the system) integration or combination of service providers is achieved Essentially, the system combines a number of sub-task providers to perform as a virtually integrated company, an integration which changes from time to time, or on-the- fly.
- the invention comprehends various other features, which may include any of the following:
- Decision logic is driven by the objective It is logic that is used to arrive at the optimal (or close to optimal) solution for a job For example, which task provider should perform which task for a given job Decision logic may be automatic, / e no human intervention, which is likely in simpler problems, or decision logic can be made with human intervention, via judgment, final selection of options, creation of scenarios, and selection of scenario
- any of the above steps might include a series of negotiations between humans, and/or between the system and humans These negotiations are conducted online using the system or partially offline. They consist of a series of offers and counteroffers or they may be in form of an auction, reverse auction or other such newer Internet-based instrument. The result of these negotiations (unless they determined the final solution) is incorporated into other steps of the system, such as decision making. Furthermore, multidimensional, simultaneous negotiations are possible, for example a task provider can negotiate with multiple potential customers, or the job requester can negotiate simultaneously with multiple providers.
- Interdependence and sequencing refer to the manner in which the integration and aggregation steps are sequenced, for example, first integration, then aggregation, or aggregation, then integration, or any sequence of these steps. Also, simultaneous aggregation and integration may be, for practical reasons, a nearly simultaneous step, which does exist out of a number of sequenced integration and aggregation steps, as in an attempt to model the best solution, e.g. trial and error, or run many solutions (scenarios) to pick the best one.
- the information management structure allows the system to provide value added services, wherein the system uses the information available and gathers additional functions such as:
- Market Positioning describes how the is positioned between a seller and wholesaler (for example between forwarder and carrier), or a seller and retailer, defined as end- user (for example between seller and shipper), or a combination of these.
- the system is open to anyone.
- the membership is differentiated between for example the agent and shipper This differentiation can include functionality e g where a shipper can only access certain functions, such as some simple form of booking and tracking, pricing, e g. where each party sees other prices or any other method
- Payment refers to different payment mechanisms integrated into the system and include-
- Post-transaction payment where the provider is paid after the transaction.
- the system is linked to an accounting system, delivers online invoices and accepts payments of any kind, including digital, credit card, or offline, e g checks,
- Pre-paid payment where the payment is made before the transaction
- Time is an additional dimension inherent in the system
- the system includes integration as one dimension, aggregation as a second dimension, and optionally, time as a third dimension
- faster service e g in building a house or a making a shipment
- the slow service when, for example aggregating one might take into consideration the benefits of using a certain provider but that provider might not have capacity at a given time, one can wait until capacity is available again, unless the cost of waiting, such as inventory costs or follow on costs makes waiting more expensive
- Another reason to wait might be aggregation benefits, i e wait until there is more to aggregate
- introducing the third dimension of time results in a high level of complexity which can only be handled with a computer based approach as outlined in this invention.
- Modes of Operation refers to the different manners in which the system is operated by an operator, and include:
- Hierarchical Where the operator, or someone acting as the operator, takes a leadership position, and is at the center of the system. Such leadership can include setting the rules, and directly influencing and managing the system: and
Abstract
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AU19551/01A AU1955101A (en) | 1999-12-21 | 2000-12-07 | System for interdependent integration and aggregation |
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US17181599P | 1999-12-21 | 1999-12-21 | |
US60/171,815 | 1999-12-21 | ||
US68453400A | 2000-10-06 | 2000-10-06 | |
US09/684,534 | 2000-10-06 |
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Cited By (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US7593910B1 (en) | 1999-11-08 | 2009-09-22 | Aloft Media, Llc | Decision-making system, method and computer program product |
US8095392B1 (en) | 2005-01-20 | 2012-01-10 | Owen Daniel L | System, method and computer program product for facilitating informed decisions relating to family risk |
WO2020171547A1 (en) * | 2019-02-21 | 2020-08-27 | Samsung Electronics Co., Ltd. | Method of managing multi tasks and electronic device therefor |
US11205150B2 (en) * | 2004-05-26 | 2021-12-21 | International Business Machines Corporation | Apparatus and method for policy-driven business process exception handling |
-
2000
- 2000-12-07 WO PCT/US2000/033319 patent/WO2001046884A2/en active Application Filing
- 2000-12-07 AU AU19551/01A patent/AU1955101A/en not_active Abandoned
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Cited By (7)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US7593910B1 (en) | 1999-11-08 | 2009-09-22 | Aloft Media, Llc | Decision-making system, method and computer program product |
US7596538B1 (en) | 1999-11-08 | 2009-09-29 | Aloft Media, Llc | Decision-making system, method and computer program product |
US7617169B1 (en) | 1999-11-08 | 2009-11-10 | Aloft Media, Llc | System, method and computer program product for a collaborative decision platform |
US11205150B2 (en) * | 2004-05-26 | 2021-12-21 | International Business Machines Corporation | Apparatus and method for policy-driven business process exception handling |
US8095392B1 (en) | 2005-01-20 | 2012-01-10 | Owen Daniel L | System, method and computer program product for facilitating informed decisions relating to family risk |
WO2020171547A1 (en) * | 2019-02-21 | 2020-08-27 | Samsung Electronics Co., Ltd. | Method of managing multi tasks and electronic device therefor |
US11263564B2 (en) | 2019-02-21 | 2022-03-01 | Samsung Electronics Co., Ltd. | Mobile service robots scheduling utilizing merged tasks |
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WO2001046884A8 (en) | 2002-06-06 |
AU1955101A (en) | 2001-07-03 |
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