WO2002027584A1

WO2002027584A1 - Commodity home-delivery system having web site function and commodity ordering method

Info

Publication number: WO2002027584A1
Application number: PCT/JP2000/009385
Authority: WO
Inventors: Kenichi Ohmae
Original assignee: Kenichi Ohmae
Priority date: 2000-09-25
Filing date: 2000-12-28
Publication date: 2002-04-04
Also published as: JP2003216833A; AU2001222294A1

Abstract

A commodity home-delivery system comprising a center server device, affiliate shop terminal devices used by franchise affiliate shops, and customer terminal devices used by the customers registered as members in the respective franchise affiliate shops, all being interconnected over a network. The center server device is provided with a Web server for providing a Web site accessible by the terminal devices, a community module for providing a community page where information inputted from customer terminal devices to the Web server are posted, a shopping module for supplying a shopping page for accepting an order of a commodity included in the posted information to the Web server, and a commodity master where commodities sold by the franchise affiliate shops and their attribute information are registered. An ordering method using the system is also disclosed.

Description

Product delivery system with homepage function and product ordering method

TECHNICAL FIELD The present invention relates to a product delivery system, and more particularly to a product delivery system having a homepage function and a product ordering method in a product delivery service using a homepage function. 2. Description of the Related Art Electronic commerce using the Internet and other networks is permeating all fields, and a product home delivery service using such electronic commerce is becoming widespread.

However, in the conventional product home delivery service, the product provider exclusively selects and provides the product unilaterally, and the method of advertising the product for sale is no different from the general catalog advertisement. Was no different from that at department stores and couldn't get enough customer attention.

Therefore, an object of the present invention is to provide a product home delivery system that makes consumers feel the need for shopping and the joy of shopping by providing community services and shopping services using the Internet. An object of the present invention is to provide a product ordering method using this. DISCLOSURE OF THE INVENTION The goods delivery system having a homepage function of the present invention The headquarters is provided with a headquarters server device, a store terminal device used by each franchise member store, and a customer terminal device used by each customer registered as a member for each franchise store. A server device for providing a web page accessible from the terminal device; a community module for providing a community screen for posting posting information input from the customer terminal device to the process server; A shopping module that supplies a shopping screen for accepting an order for a product included in the posted information displayed on the community screen to the E-server, a product sold by the franchise member store, and attribute information thereof are displayed. It is characterized by having a registered product box It is.

Further, in the product home delivery system having a homepage function of the present invention, the posted information is recipe information relating to cooking, and the product included in the posted information is a product included in the recipe included in the recipe information. It is a product registered in the evening. Further, in the product delivery system having a homepage function of the present invention, at least the community screen and the shopping screen are provided on the homepage, and the community screen further includes a recipe posting screen and a recipe search. And a search screen for a recipe related to the recipe-post screen.

Further, in the goods delivery system having the home page function of the present invention, the head office server device further includes a function for editing the power of goods sold by the member stores within a predetermined period. The post information includes a module for editing a dinner and a product and a property required for editing the tag, and the attribute information is registered. The post information is a recipe-related information on cooking. The product included in the posted information is characterized by being a product registered in the catalog box among the ingredients included in the recipe information. Further, in the goods delivery system having a homepage function of the present invention, the shopping module supplies a shopping screen of goods different for each of the franchisees to the web supporter and the customer terminal. The device is characterized in that the customer can access the shopping screen of the member store in which the customer has been registered as a member in advance.

Further, the product delivery system having a homepage function of the present invention includes a server device and a customer terminal device used by customers interconnected via a network, and the server device is provided from the customer terminal device. A web server for providing an accessible home page, a community module for providing a community screen for posting posted information input from the customer terminal device on the web server, and a community server for providing a community screen It is characterized by comprising a shopping module for supplying a shopping screen for receiving an order for a product included in the posted information to be posted to the web supporter, and a product box in which a product to be sold and its attribute information are registered. It is assumed that.

Further, in the product home delivery system having a homepage function of the present invention, the posted information is information on a recipe related to cooking, and the shopping screen shows the product mass among the ingredients included in the recipe information. The feature is that the registered product is displayed to accept the order.

Further, in the product delivery system having the homepage function of the present invention, the community screen further includes a recipe posting screen and a recipe search screen, and a search for a recipe relating to the recipe posting screen is performed. Is made possible.

Further, in the goods delivery system having a homepage function according to the present invention, the server device further registers goods and attribute information necessary for editing a power log of the goods to be sold within a predetermined period. The product included in the posted information includes a registered catalog master, and among the ingredients included in the recipe information, It is a featured product.

Further, in the product delivery system having the home page function of the present invention, the posted information is information on recipes relating to cooking, and the name of the posted recipe is displayed on the shopping screen, In the case where all the ingredients included in each recipe 1 are registered in the powerhouse Gumasu Yuichi, a sign indicating that the recipe can be purchased is attached to one of the recipes. It is assumed that.

The method of delivering goods using the homepage function of the present invention according to the present invention includes a step of accessing a homepage of a headquarters server device from a customer terminal device via a network, and a method of posting on a community screen of the homepage. A step of inputting various types of posted information from the customer terminal device, a step of displaying, on this shopping screen, a product included in the posted information displayed on the community screen on the shopping screen of the homepage, Ordering the designated product by selectively designating the product displayed on the sobbing screen by the customer terminal device.

Further, in the commodity delivery method using the homepage function of the present invention, the step of displaying the commodity on the shopping screen may further include determining whether the commodity included in the posted information is included in the commodity list sold by each of the member stores. It is characterized by including a step of retrieving and determining whether or not the product is included in the step, and a step of displaying on the shopping screen a product determined to be included in the step.

Further, in the method of delivering goods using a homepage function of the present invention, the step of searching and determining is performed by a gull opening gutter provided for editing a catalog of goods sold by each of the member stores within a predetermined period. It is characterized by including a step of searching for.

Further, in the goods delivery method using the homepage function of the present invention, the step of accessing the homepage from the terminal device of the customer includes accessing the homepage provided for each member store in which the customer is registered as a member. It is characterized by doing.

Further, in the method of delivering goods using the homepage function of the present invention, the posted information is reception information on how to make a dish and ingredients required for the dish, and the article is a ingredient. BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a block diagram showing the overall configuration of a product home delivery system having a homepage function according to the present invention.

FIG. 2 is a block diagram showing the configuration of the head office server device included in FIG.

FIG. 3 is a diagram showing an example of a unified format of data used in the product delivery system according to the present invention.

Figure 4 shows the database 25 and data management module 3 shown in Figure 2.

FIG. 3 is a block diagram showing an internal configuration of a second embodiment.

FIG. 5 is a flowchart showing a procedure for ordering a product using a personal computer as the customer terminal device 12 i to l 2 _n shown in FIG.

FIG. 6 is a homepage screen of the FC headquarters provided by the web server 112 provided in the headquarter server 111 shown in FIG.

Fig. 7 shows the shopping screen opened from the website of the FC headquarters shown in Fig. 6.

FIG. 8 is an order screen opened from the shopping screen shown in FIG. FIG. 9 is a flowchart showing a procedure for posting a food menu by a customer in the product delivery system of the present invention.

Figure 10 shows a community screen opened from the website of the FC headquarters shown in Figure 6.

Fig. 11 is a recipe submission screen that is opened from the community one screen shown in Fig. 10. FIG. 12 is a flowchart showing a procedure for searching for a food menu by a customer and ordering food products included in the searched food menu in the product delivery system of the present invention.

Fig. 13 is a recipe screen that is opened from the community screen shown in Fig. 11.

Fig. 14 is a hasty speed side dish screen opened from the recipe screen shown in Fig. 13.

FIG. 15 is a cooking / material shopping screen opened from the community screen shown in FIG.

FIG. 16 is a flowchart showing an order check work procedure in the shopping / order receiving module 24 1 in the front end server 24 shown in FIG.

FIG. 17 is a flowchart for explaining the procedures of the pre-order and the formal order in FIG.

FIG. 18 is a flowchart showing a procedure for selecting an optimal supplier performed by the purchase instruction module 3 13 shown in FIG.

FIG. 19 is a block diagram showing the configuration of a picking line used in the product delivery system of the present invention.

2 0 is an example of a payment specification screen for each customer can be ascertained from the customer terminal apparatus 1 2 i to 1 2 _n accesses the homepage headquarters mono- bar device 1 1 shown in FIG.

FIG. 21 is a flowchart showing an editing procedure by the catalog editing module 311 used in the product home delivery system of the present invention.

FIG. 22 is a diagram schematically showing a rating of a catalog created by the product home delivery system of the present invention. DETAILED DESCRIPTION OF THE INVENTION Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram showing the overall configuration of a product delivery system having a homepage function according to the present invention applied to a product delivery system based on the franchise and size schemes. FIG. 2 is a block diagram showing the headquarters included in FIG. FIG. 2 is a block diagram showing a configuration of a super-apparatus. This product delivery system, as shown in FIG. 1 by Furanchiyaizu scheme, FC headquarters server one system 1 1 Furanchaiza one manages a plurality of customer terminal apparatuses 1 2 ~ 1 2 _n, a plurality of a Frenchman Yaiji one Merchant terminal devices 13 i to l 3 _n , multiple supplier terminal devices 14 to 14 _n, and bank terminal devices 15 c Headquarters server device 11 and multiple customer terminals device 1 2 i to 1 2 _n and fin evening Ne' TMG, private line, a telephone line, are connected to each other by a first communication line 1 6 radio channel and various. In addition, between the head office server device 11 and a plurality of affiliated store terminal devices 13 i to 13 _n , various types of second communication such as an internet connection, a dedicated line, a telephone line, a wireless line, etc. They are interconnected by line 17. Furthermore, and c are connected to each other by the headquarters server device 1 1 and a plurality of vendors agent terminal device 1 4 i to 1 4 _n between the third communication line 1 8 similar also headquarters server device 1 1 One or a plurality of bank terminal devices 15 are mutually connected by a fourth communication line 19 which is a dedicated line. The customer terminal devices 1 2i to 1 _2n are personal computers, i-mode mobile phone terminals, push-button telephones, and mobile phones that are used by general customers who are registered members or non-registered members registered for each member store. A variety of information input means such as a code reader or a voice input terminal. Various kinds of information input from these information input means, for example, product order information, are transmitted via the first communication line 16 to the first communication interface of the head office server system 11 shown in FIG. One face 21 is input to 1. The first communication interface 21 has a function of receiving and decoding input information according to the various information input means and reproducing a data signal. That is, the first communication interface 21 is a telephone answering server 211 for exchanging information with a telephone, and an i-mode mobile phone for exchanging information with an i-mode mobile phone. Mode mobile phone server 1 2 1 2 to receive and decode barcode signals Barcode signal receiving server-2 1 3; audio signal for receiving audio input signal; receiving server 2 1 4 or web server 1-1 for receiving Internet signal from personal computer 1 It has 5 mag. The output signal of each of these servers is sent to the format conversion unit 22, and the conversion units 22 1, 22 2, and 22 provided for the output signals of each server 1

According to 222, 222, 225, all of the above-mentioned server output signals are converted into information in a uniform format.

Figure 3 shows an example of this unified format. In other words, this format includes customer data such as a customer's membership number or a merchant code to which the customer is affiliated, and product data such as a product number or the number of products.

3 ₂ , log data such as the issue number of the catalog that contains the product to be ordered or the product number on the log 2 3 ₃ , delivery date such as the order date, delivery date or delivery course number 2 3 ₄ , or TsukamatsuIrigaku, selling price, and settlement method, including the settlement of such account number de Isseki 2 3 _n and the like.

The data signal converted into the unified format by the format converter 22 is supplied to the front end server 24. The front-end server 24 has multiple application modules, such as a shopping / order module 241, a community module 2424, a schedule management module 2443, or a banking module 2444. It is installed and runs the required applications and provides the desired services to customers upon access from customers. That is, the shopping order receiving module 241 accepts and processes an order for a product from a customer through various input means, and provides various shopping screens to the Internet user. In addition, the community module 242 has a bulletin board function that allows customers to communicate with each other, make inquiries, or post various hobby information and other information freely, through access from customers through the Internet. Provide community functions including In addition, the schedule management module 243 allows the customer to access his / her schedule via the Internet, It provides services, and the punk module 244 provides services such as general financial services, remittance, transfer, and balance inquiry to customers.

Data Base 25 stores and stores various data required for the operation of the product home delivery system. The database 25 is connected to a front end server 24 via a bus line 26. Further, the data base 25 is connected to a back-end server 31 via a pass line 27.

The park end server 31 includes a power editing module 311, a data management module 312, a purchase instruction module 313, a processing instruction module 314, and a picking instruction module 3. 15. Delivery instruction module 3 16 and payment module 3 17 are installed. The catalog editing module 3 1 1 is a module for editing the power of products sold by each member store. The database management module 3 1 2 is a module for performing data management such as registration, update, and deletion of data in the database 25. The purchase instruction module 3 13 totals the goods ordered by the customer, and instructs a pre-selected supplier to order the goods or the raw materials of those goods. The processing instruction module 3 1 4 instructs a processing method for materials that require processing among the purchased raw materials. The picking instruction module 315 instructs the picking of goods for storing the purchased or processed goods in a delivery box for each customer. The delivery instruction module 316 determines a delivery route for delivering the delivery box to the customer who ordered the delivery box, and instructs the delivery terminal. The product purchase settlement module 3 17 has a function to settle the customer's purchase price.

The backend server 31 is connected to the second to fourth communication lines 17, 18, 19 via a second communication interface 32. The second communication interface 32 includes a merchant communication module 321, a supplier communication module 322, and a bank communication module 323. FIG. 4 is a block diagram showing the internal configuration of the database 25 and the data pace management module 312 shown in FIG. The overnight management module 3 1 2 includes a merchandise management module 3 1 2 1, a customer management module 3 1 2 2, a merchant management module 3 1 3, and a supplier management module 3 1 2 4.

Database 25 is for product square 25 1, catalog space 25 2, customer master 25 3, merchant space 25 4, supplier space 25 5 5, order Includes squares 2 5 6 and order squares 2 5 7.

The product master 251, for example, stores product attribute data such as product classification, product name, product code, price, order unit, shape, supplier, manufacturer, headquarters procurement, member store procurement, and delivery classification. Has been accumulated.

In addition, the catalog box 252 lists items that are always sold or products that are sold in each season from among all the products included in the product master 251, and stores those product data. In addition to accumulating the evening, the data used to create the catalog, such as the merchant code, catalog code, number of pages, and layout of the link that you want to create the catalog Catalog dalid, which is the frame information to be created, product number displayed in catalog, product code displayed in power window, selling price, cost, supplier code, photo number published in catalog, 1 package Data such as the number of items inside are accumulated.

The customer master record contains user ID, user name, user password, membership number, name, address, gender, telephone number, mail address, shipping address, map information, payment method, bank Data such as fulcrum codes, account numbers, account names, credit numbers, etc. are accumulated.

In addition to the franchise store code, the member number of the customer registered in each franchise, the catalog number used by each franchise, and the product list, Numbers and related data are stored.

The supplier master 255 stores data such as supplier code, supplier name, address, telephone number, and person in charge. In addition, order cell Yuichi 2 56 stores the order data from the customer shown in FIG. Then, the order master data 257 stores order data of commodities to suppliers.

The data stored in these product masters 251, catalog boxes 25, customer lines 25, merchant boxes 25 4 and supplier master 25 5 As described above, the product management module 3 1 2 1 in the data management module 3 1 2, the customer management module 3 1 2 in the power management module 3 1 1, and the data management module 3 1 2 in the data management module 3 1 2 2 And the merchant management module 3 1 2 3 respectively. For example, the merchandise management module 3 1 2 1 registers a new merchandise in the merchandise box 251, or deletes the infrequently processed merchandise data from the merchandise box 251, Register and manage products before handling in the home delivery system. In addition, the catalog editing module 311 1 manages the registration or deletion of products in the catalog box. Then, the accumulated reading of the data to the order cell 256 and the order master 255 is stored in the shopping / order module 2411 and the back-up server 31 in the front-end server 24. This is performed by the purchase instruction module 3 1 3. Next, the picking instruction module 3 13 has the following functions.

(1) a label output function, that is, a function of sequentially outputting a label to be attached to a delivery box from a far end to a near end of a delivery route to a customer,

(2) Shelf split function, that is, what kind of goods or materials are placed on which shelves, for example, heavy goods' Materials are placed on the lower shelf, and top selling materials are middle shelves which are easy for workers to take. Function to give instructions such as placing

(3) A function to specify the shipping products to be stored in the delivery box and the materials and their quantities.

In addition, the delivery instruction module 3 1 4 calculates the most efficient delivery route based on the data from the order grid 2 5 6 It has the function of instructing the delivery department (not shown) of the store. The payment processing module 3 2 3 in FIG. 2 is connected to the terminal device 15 on the bank side, issues a payment processing instruction to the bank side, and locks the amount corresponding to the payment to the customer's time deposit. By doing so, it has a function to ensure payment.

Next, an operation method of the home delivery system according to the franchise system of the present invention thus configured will be described. In this system, in order for a customer to order a product and receive home delivery services, the customer must register as a member at the nearest member store in advance. In addition, customers who do not register as a member can access the website established by this system and receive various information services, as described later.

Registered customers are given a product catalog that is issued regularly, for example, weekly or biweekly, from the nearest member store where the member is registered. This log is provided as a printed paper catalog. In addition to this paper catalog, distribution via CD-ROM or image information via the Internet 16 from the web server 2 15 in the head office super system 11 is provided. You may.

As a customer is a customer terminal device 1 2 to 1 2 _11, telephone, if you want to order merchandise by FAX or mobile. Band mobile terminals, such as telephone, referring to the printing power evening opening grayed, should be the order and catalog number Enter the product number and quantity of the product, the delivery date, etc., verbally, by document, or by keyboard. The delivery date may be a specific day of the week, for example, the customer may select one of Monday, Wednesday, Friday delivery and Tuesday, Thursday, Saturday delivery. The input order information is transmitted to the head office server device 11 via the first communication line 16 as described above.

Next, the case of using the personal computer one as a customer terminal apparatus 1 2 i to 1 2 _n is. By using the Internet function, the headquarters server device 1 1 through the first communication line 1 6 Webusa Access the home page for one bar 2 1 5 Open the shopping screen by referring to the paper catalog distributed in advance or the catalog screen in the home page. Enter the order information for the product you want to use. In this case, instead of a paper catalog, C

By using the D-ROM, order information can be entered off-line, saving on telephone bills and speeding up response. In the case of using a personal Combi Yu evening one that have a barcode one drill one da one as a customer terminal apparatus 1 2 i to 12 _n, that are displayed in the paper strength evening port grayed barcode - de the bus - Kodori - da The order is placed by reading and sending the information from — and inputting the quantity, delivery date, etc. from the keyboard. In the case where a personal computer having a voice input function is used as an input terminal, it is possible to perform an order operation by voice by minimizing the input from the keyboard of each personal console.

Figure 5 is a personal computer as the customer terminals 12 ~ 12 _n - is Furochiya one preparative showing the procedure for ordering goods using. In the figure, first, the customer accesses the headquarters support 11 and seeks the FC headquarters home page as shown in Fig. 6 (S1). On this [Homepage Screen], there are "Shopping (shopping)", "Commnnity", "Home Bank" and other menu buttons. On this screen, click the “Shopp jng (shopping) j” menu button to open the shopping screen shown in Fig. 6 (S2). Open the order screen as shown in (S3), select a product in the screen, and place an order on this screen (S4).

The order information input in this manner is converted into a unified format in the format conversion unit 22 in FIG. 2 together with the order information from the telephone, fax and the like described above, and is supplied to the shopping / order receiving module 241. . The shopping / order module 241 stores the order information converted into the unified format in the order cell 256 in the data base 25.

Next, the personal computer one as a customer terminal apparatus 12 i to 12 _n This section describes the procedure for accessing the headquarters server using, and using the service on one community screen. In the following, as one of the services, the procedure of posting the cooking menu, searching for the cooking menu, and ordering the food items included in the cooking menu from the general customer, regardless of the member or non-member, will be described.

FIG. 9 is a flowchart showing a procedure for posting a food menu by a customer. First, the customer accesses the headquarters server system 11, opens the FC headquarters home page as shown in FIG. 6 (S 1), and presses the “Community” menu button on this screen. Click to open the community screen shown in FIG. 10 (S 2).

Next, the user clicks "Next Special Theme" from the menu in this community screen to open the [Recipe Post Screen] shown in Fig. 11 (S3). This [Recipe posting screen] contains all the information necessary for cooking, such as "Cooking method", "Ingredients", "Amount", "Age of eater", "Situation" such as breakfast or lunch, etc. The format for entering the information is displayed. Although not shown, the format also has a free entry field such as "Point advice". After filling out these fields, click the submit button on the screen to complete the submission.

FIG. 12 is a flowchart showing a procedure for searching for a food menu by a customer and ordering ingredients included in the searched food menu.

Similarly, the customer accesses the headquarters server system 11 and opens the homepage shown in Fig. 6 (S1), and clicks the menu button of "Community" on this screen. Then, a community screen shown in FIG. 10 is opened (S2).

Here, for example, if the customer wants to get a hint on what to do for tomorrow's dinner, click the [Recipe Search] button in the community screen to open the recipe search screen shown in Figure 13 (S3). There are various kinds of dishes registered by general customers, including specialties that they are good at. Information on cooking methods and related information.

When the customer clicks on a favorite dish from the recipe information displayed on the recipe screen, for example, clicks on the menu “Haste Speed Side dishes”, the [Haste Speed Side dish screen] shown in Fig. 14 opens. This screen lists the titles of recipes according to the time required for cooking, for example, “Harbake tomatoes”, from which the customer refers to detailed information and selects the desired recipe .

Here, as shown in Fig. 14, [Recipe Speed Side Dishes Screen] recipes-Of the titles, certain titles have the indication "buy". This means that the ingredients used for the title recipe can be ordered from this website.

The ordering operation of the ingredients necessary for cooking the selected recipe will be described. After finding the desired recipe, the customer returns to the [Home Page Screen] shown in Fig. 6, and opens the shopping screen shown in Fig. 7. Then, from this screen, specify the order method menu, for example, “Order from recommended recipes”, and click the “Shopping” button to open the “Recommended recipes of the week” screen as shown in Figure 15 (S4). On this screen, prices are displayed for each ingredient, and a format in which the order quantity can be selected and input is displayed.

The customer specifies the ingredients and order quantity from this [Recommended recipe screen of this week], adds them to the shopping cart on the same screen, and clicks the "OK" button to complete the order. .

In addition, posting on the community screen using the Internet of the present invention is not limited to cooking recipes, and it is possible to post various kinds of information useful for home life. Food and daily necessities can be ordered from the same terminal by linking to the shopping screen.

The link between the posted information on the community screen and the order for related products is made as follows. In other words, when a customer posts on the Community One Screen, the headquarters The community module 2 4 2 in the system 11 1 determines whether the product related to the posted information is registered in the catalog box 25 2 (Fig. 4) in the data base 25. To check. As a result, when it is confirmed that the product has been registered in the Log Master 252, a message “buy” is displayed for each piece of posted information.

Next, in the goods delivery system based on the franchise system of the present invention, the order processing of goods ordered by a customer and the purchase, processing, packing, and delivery procedure of the ordered goods, that is, the operation of the goods will be sequentially described. FIG. 16 is a front chart showing an order check operation procedure in the shopping Z order receiving module 24 1 in the front end server 24 shown in FIG.

Orders from a wide variety of input media consisting of customer terminal apparatuses 1 2 ~ 1 2 _n shown in FIG. 1 is received as the data signal corresponding to the first communication fin evening terminal device according to one face 2 1 ( S 1). This data signal is converted into a unified format by the format converter 22 (FIG. 2) (S 2), and as an order data, the shopping / order in the front end server 24 is received. It is sent to module 2 41 (S 3). The shopping order module 2 41 checks whether the product name included in the order data is correct, whether the same product has not been ordered twice, and whether the order amount is correct. S 4). As a result, if it is determined that the order is correct (Y), the order is registered and stored in the order box 256 (FIG. 4) in the database 25 (S5).

On the other hand, as a result of the check, if it is determined that the order is incorrect (N), a message notifying that there is an error in the order data is transmitted to the ordered customer terminal device (S6), and the customer terminal device is sent. The comment is displayed (S7), and re-entry is prompted.

Next, if the goods delivered by the goods delivery system are fresh foods, the purchase order for the goods or the goods is based on the just-in-time (Justintime) method. , An order is placed in advance at 18:00 on the day of the order, and then at midnight on the day of the order, the purchaser is confirmed to the supplier and the final order is placed.

By performing this two-stage ordering, the stock of each merchant, which is the purchasing side, can be reduced to near zero and costs can be minimized. In addition, the supplier can be prevented from losing a product due to lack of stock, and can develop economically advantageous business transactions.

Figure 17 is a flow chart for explaining the procedure for these pre-orders and formal orders.

In advance ordering, for each merchant, the expected order quantity of each product on the day is determined (S 1), these products are classified by product and each supplier (S 2), and then each supplier (S 3). Of each of these Sutedzupu, Step 1 (S 1), each merchant determines the estimated order quantity is inputted to the merchant end terminal device 1 3 ~ 1 3 _n on the basis of past experience. This work is also performed by the purchase instruction module 3 13 in the headquarters server 11, which predicts the use of orders on the day based on the past order data history accumulated in the It can also be calculated by This pre-order data is sent to the head office server system 11 via the second communication line 17. In the headquarters server-system 11, this pre-order data is stored in the order cell 25 in the data base 25 via the member store communication module 3 21. The operation in step 2 (S 2) is performed based on the data accumulated in the ordering cell 257 by the purchase instruction module 313 in the back-end server 331 in FIG. Done. Then, the work in step 3 is performed by the purchase instruction module 3 13 with reference to the information of the supplier cell 255 in the data base 25. The order information for each vendor is sent to the vendor agent terminal device 1 4 i to 1 4 _n through the communication line 1 8 of the third 'by Taitsukamatsu authorized service provider communication module 3 2 2.

Next, in this order, the order from the customer for 1 day is closed at midnight (S4), and the purchase instruction module 3 13 is stored in the order master 25 6 in the data base 25. Of all ordered products for each product (S Five ) . The difference between the two is calculated by subtracting the pre-order quantity for each product determined in step 1 from the total result for each product (S6). After that, the unordered products are classified for each supplier in the same manner as in step 2 (S2) (S7), and ordered in the same manner as in step 3 (S3).

Here, when determining the supplier of the product, the purchase instruction module 3 1 3 refers to the product box 25 1 in the product database 25 and purchases the product specified in advance. Order first. As described above, the merchandise box 251 also includes information on either the “headquarters procurement” or the “merchant procurement” as the product attribute data. This information distinguishes whether the product is purchased by the FC headquarters or by each merchant. In other words, if the product is a so-called nationwide product that is sold nationwide at most franchisees, the purchase of that product will be centrally ordered at the headquarters, and the product will be sold only at a particular franchise at a particular franchisee In the case of so-called regional products sold by specific affiliates, specific affiliates place distributed orders.

When a centralized order is placed from the headquarters server, the delivery destination is the member store to which the customer who is the orderer belongs. Therefore, each member store is specified as the delivery destination when placing an order. In the case of distributed orders, each member store specifies its own store as the delivery destination for the products ordered and orders. As described below, payment for the products ordered in a concentrated order is made to the suppliers in one lump using the product purchase and settlement module 3 17 in the FC headquarters server system 11 and then billed to each member store. I do. On the other hand, payment for products ordered in a distributed order is paid by each member store in principle, but it is also possible to make payments from the head office server system 11 as in the case of centralized ordering.

In this way, centralized procurement by “headquarters procurement” can be purchased at a low price with a large number of orders, and the purchasing cost can be reduced.

In the above-mentioned ordering work, the supplier has been specified in advance for each product, but it is also possible to select the most suitable supplier each time a product is ordered. Figure 18 is a flowchart showing the procedure for selecting such an optimal supplier. In the figure, when the headquarters server system 11 receives an order from a customer terminal, the purchase instruction module 3 13 is changed to a product box 25 in the data server 25 (Fig. 4). The product information on the ordered product is read out from (S 1). The order information of the ordered product, for example, information such as the delivery date and the delivery destination is read out from the order master 255 in the overnight schedule 25 (S 2). Further, information on the supplier and supplier is read from the supplier master 255 (S3). Next, an optimal supplier is selected and determined using these three pieces of information, namely, product information, order information, and supplier information (S4).

Then, as described above, the purchase instruction module 3 1 3 places an order for the determined optimal supplier (S 5), and the supplier receives the order (S 6). End the ordering procedure.

Next, a method and an apparatus for processing and packing a product will be described. Products and materials ordered as described above are delivered from suppliers two to three hours after the order is placed. Delivered goods * Of the ingredients, for example, if the ordered food is `` sashimi '', `` meat '', `` vegetables '', etc., purchase fish, meat or vegetables that are the ingredients, process them and sell them There is a need. For the ingredients that need to be processed according to the ordered product in this way, the processing instruction module 3 14 in the backend server 31 shown in FIG. It generates the information indicating the processing method, which is transmitted to the member store terminal device 1 3 i~l 3 _n. In accordance with the processing instruction information, the processing factory located at the central processing center or each member store processes the purchased ingredients. In addition, the central processing center is set up to be used jointly by multiple participating stores, and collectively processes products or ingredients that require processing among the products ordered by each participating store. Therefore, the processing instruction information generated by the processing instruction module 3 14 may be installed in a processing center and transmitted here. In addition, picking or delivery described below can also be performed on behalf of the member store in this central processing center.

Processed products, along with products that do not need to be processed, along with picking instructions Under the control of modules 3 15 their volumes are measured and entered. The delivery pack for delivery used in the commodity delivery system of the present invention has a constant volume for the purpose of efficiently loading the delivery vehicle. For this reason, the number of shipping packs for each customer is determined in advance by calculating the quantity of commodities and ingredients that can be stored in one shipping pack based on the measurement results of those volumes. -After the material is processed and the volume of the product and the material is calculated in this way, as described later, the material is placed at a predetermined position on a sorting shelf provided in a product sorting packing line called picking. You. The sorting shelves include three or four levels of shelves arranged at heights suitable for sorting and packing personnel, called pickers. The goods and materials placed on the sorting shelves are packed in a shipping park for each customer by the picking force placed on the picking line.

FIG. 19 is a block diagram showing a configuration of a picking line used in the product home delivery system of the present invention.

In the figure, a refrigeration zone 431 and a dry zone 432 are provided on a U-shaped transfer line 4330. On this transfer line 4 33, for example, a shipping box 4 3 4 packed with a unit of 4 shipping packs 4 3 3 is placed, and a freezing zone 4 3 1 and a dry zone 4 3 2 are placed. Are transported to the front of the Pikka 4 4 5 waiting for them.

In addition, a sensor 436 is installed on the transfer line 4340 near the line on the opposite side of the standby position of each pulling force 435, and further, before the picker 435. There are four electric display panels 437, which are the number of delivery parks 433. The delivery box 434 is configured to stop in front of the picker 435 by the sensing operation of the sensor 436.

In addition, a lapel issuing machine 438 that prints and issues member labels assigned to each registered customer is installed at the start of the transfer line 430. Have been. That is, the member label, name, and delivery address of the customer are printed on the member label. The lapel issuing machine 438 issues the routing in the order of the best delivery efficiency. This routing uses the delivery instruction module 3 16 (Fig. 2) to calculate the required time, taking into account, for example, the location of the member customer, the street address, or the road conditions and traffic conditions near the customer location. And the shortest routing is determined.

In the refrigeration zone 431 and the dry zone 432, the products and materials to be delivered are sorted and temporarily arranged at the rear position of the pikka 4335, and there are 3 to 4 stages. Picking shelves 4 3 9 are provided respectively.

Each of the picking shelves 439 also has a light-emitting display board 4440 for each shelves, and the goods and materials to be stored in the shipping pack 433 are arranged according to their capacities and in the order of the delivery route. Instruct accordingly. That is, for example, the routing with the best delivery efficiency is determined in advance so that the customer is sequentially delivered from a distant customer to a nearby customer, and the goods and materials are stored in the shipping pack 433 according to the determined order. To instruct. In addition, it instructs Pikka-1 435 to store it in the designated shipping pack 433 based on the volume of goods and materials. The label issuing machine 438 also issues labels based on the above information.

In the picking line having such a configuration, first, the member label of the customer who has received the order is issued by the label issuing machine 438. This member label is automatically pasted on the delivery box 34. When the delivery box 4 3 4 with the label is conveyed by the transfer line 4 3 0 and is carried in front of the picker 3 5, the transfer of the transfer 4 3 0 by the sensor 4 3 6 is detected. Stops.

Pitska 4 355 puts products and materials for each ordering customer into four shipping packs 33 in the stopped delivery box 434. In this case, the goods and materials to be stored in each shipping pack 4 33 are instructed on the picker 4 3 5 by the lightning display board 4 40 that operates under the control of the picking instruction module 3 15. Is done. Based on this instruction, the beer force 4 3 5 is taken out from the picking shelf 4 3 9 and stored in each shipping pack 4 3 ′ 3.

When the goods and materials have been put into the four shipping packs 4 3 3 in the delivery box 4 3 4, the picker 4 4 3 5 will display the “end button” (shown on the electronic signboard 4). Press) to inform the picking instruction function unit 6C of the end. When the picking instruction module 3 1 5 has completed the material loading work for all of the plurality of pickers 3-5, the transfer line 4 3 0 resumes moving and the next transport box 4 3 4 It is transported before and stops.

In addition, for the picking shelf 39, the shelving is performed by the picking instruction module 315. As described above, for example, heavy goods and materials are placed in the lower row, The material is instructed by the electronic display panel 440 so that the material is placed in the middle so that the picker 435 can be easily taken out. Therefore, the operating efficiency of Pierce 435 is extremely high, which has helped to speed up the operation speed of the entire delivery system from receiving orders to transport.

The above operation is common to the dry zone 432 and the freezing zone 431, and all the picking of the material requiring freezing is performed only in the freezing zone 431.

In this way, the transport box 4 3 4 in which the four shipping packs 4 3 3 are stored and the member label indicating the location of the delivery destination is attached is the orderer according to the routing predetermined by the delivery person. in this case _c to be delivered to each customer's home, for example, delivery route per 2 eight transport box 4 3 4 is housed in the "basket car" (not shown) to the distribution Okujun. This "car" has a shelf capable of storing a plurality of transport boxes 434, and a roller is attached to a lower portion thereof. The “cart” is loaded on the bed of a mini car for delivery and transported along the delivery route.

On the other hand, the payment for the ordered product is automatically made at the time of ordering the product or material, and the amount equivalent to the price in the total time deposit of the member customer is automatically accounted for. The payment will be secured and the payment will be secured. Then, as described above, after the delivery pack is delivered to the ordering customer, the payment is settled. In other words, the payment module 3 17 shown in FIG. 2 issues a payment processing instruction to the terminal device 15 on the bank side, locks the amount corresponding to the price in the customer's time deposit, Settle the price.

FIG. 2 is an example of a payment statement screen for each customer, which can be confirmed by accessing the homepage of the head office server device 11 from the customer terminal devices 12 i to l 2 _n shown in FIG.

Next, a procedure for editing a product catalog by the product delivery system of the present invention will be described.

Merchants that sell perishables and daily necessities, for example, update the merchandise sold by each merchant every week or every month. When updating such a catalog, the FC headquarters edits the catalog at the request of each merchant, and provides the edited results to the merchant as electronic information.

Figure 21 is a flowchart showing the procedure for editing this catalog, which edits a sales catalog that lists products sold by a member store within a predetermined period, including products developed by the member store. The procedure for the case is shown.

First, as shown in FIGS. 1 and 2, the member store terminal devices 13 i to l 3 _n are connected via the second communication line 17 to the No. 1 and sends a catalog editing request to the catalog editing module 311 in the background server 31 (S 1). At this time, the merchant receives various information necessary for editing the catalog, such as the merchant code for which it is desired to create a catalog, the catalog code, the number of catalog pages, and catalog information as frame information for creating a catalog layout. Grid, product number displayed on the catalog, product code displayed on the product window, selling price, cost, supplier code, photo number posted on the catalog, quantity per package, Transmit the weight package type, etc. Upon receiving this information, the catalog editing module 3 1 1 enters the catalog section 25 2 of the database 25 in the FC headquarters server system 11. The user accesses and reads out the catalog data specified by the member store, and sequentially searches for each product listed in the catalog using the product code (S2).

FIG. 21 is a diagram schematically showing a catalog grid and a layout of a catalog created by the catalog grid.

The figure shows the layout of one page of the power log consisting of a plurality of pages.The page of page 1 is divided into, for example, 6 × 4 squares, as indicated by broken lines, and an arbitrary number of these squares Product indications Nol to No14 each having a different size are formed.

The catalog editing module 311 determines the above-described layout based on the instruction of the member store, and then determines whether or not the product to be searched is registered in the catalog box 252 (S 3). If the product has been registered, the image information of the product and the related product information are read out and placed at the layout position specified by the member store (S4). Next, the merchandise information read out from the catalog box 252 is input for correction or addition based on the merchandise information included in the catalog editing request from the member store (S5). ). The catalog editing module 311 determines whether or not the layout for all products in the product list included in the catalog editing request from the member store has been completed (S6). Repeats steps 2 to 5. If the catalog editing module 3 1 1 determines that the layout for all products has been completed, the catalog editing module 311 prints the power display displayed as a paper power display according to the specified layout for all products. (S7), and sends it back to the terminal device of the member store that issued the editing request, and the member store forwards it to the nearest printing company. The printing company prints on paper in accordance with the printing process (S8), and delivers the printed paper logs to the member store (S9).

The catalog editing module 3 1 1 determines that the product specified by the merchant has not been registered in the catalog master 2 52 in step 3. If it is determined, a search is made for the product cell 25 1 (FIG. 3) in the data base 25 (S 10). As a result, when it is determined that the corresponding product is registered (S11), the image information of the product and the related product information are read, and the process returns to Step 4. As a result of the search, if it is found that the corresponding product is not registered, a request is made to the merchant for creation of image information of the product and related product information (S12). The created image information and related product information are re-used in the FC headquarters server system 11 again. It is registered in FIG. 4) (S13).

Since the contents of the merchandise box 26 1 or the catalog master 25 2 can be accessed from other merchants via the second communication line 1 商品, merchandise developed by one merchant can be Stores can handle. In the above embodiment, the catalog was edited at the FC headquarters, but this can also be performed at each member store. In other words, the catalog editing module 311 shown in Fig. 2 is installed in the terminal unit ISilSn of each member store, and the power log master 252 in the FC headquarters super system 11 is installed. It can be edited by accessing the product box 25 1 through the second communication line 17 to search and read out the required data. Alternatively, the necessary information in the catalog server 25 1 and the merchandise master 25 1 in the FC headquarters server 1 system 11 can be stored in advance via the second communication line 17 in the terminal device IS il S of each member store. By downloading the data within n, editing can be performed while greatly reducing the number of times of information exchange with the FC headquarters server system 11.

In the above-described home delivery system and method using the franchise system of the present invention, the following various advantages can be obtained.

• Customers can be registered at the nearest merchant in advance, order products at the merchandise store where the products handled by the merchant are posted, and have a community screen using the normal Internet homepage. Based on customer information posted on the community screen Since it is possible to take shots, etc., it is possible to enjoy using it for home delivery systems.

Products ordered from the homepage are also delivered from affiliated stores or stores close to the customer's address, so that products can be obtained quickly and in a timely manner, and it is also easy to return products due to defective products. , You can receive a reliable product delivery service.

Since the customer is registered in advance at the nearest merchant, there is no need to enter the credit card number into the input terminal when placing an order, so there is no risk of causing various problems with the credit card. Electronic shocking can be performed with peace of mind.

The input means used by customers for ordering products is not limited to personal convenience stores, and various types of input devices such as telephones, faxes, and par code inputs can be used. The most suitable input device can be used for people who are not accustomed to using the device or for physically handicapped persons who cannot use a specific input device, which can promote the spread of electronic commerce.

Claims

The scope of the claims

1. Headquarters server devices connected to each other via a network, member store terminal devices used by each franchise member store, and customers used by each customer registered as a member for each franchise member store The headquarters server device includes a web server that provides a home page accessible from the terminal device, and a community screen that posts posting information input from the customer terminal device to the web server. A community module to be provided, a shopping module for supplying a shopping screen for accepting an order for a product included in the posted information posted on the community screen to the web server, a product sold by the franchisee member store, and Provision of a product box where attribute information is registered A product delivery system with a homepage function characterized by:

2. The post information is recipe information relating to cooking, and the shopping screen displays, on the shopping screen, among the ingredients included in the recipe one information, a product registered in the product mass evening to receive an order. The home delivery system having a homepage function according to claim 1, wherein the home delivery system is displayed.

3. The method according to claim 2, wherein the community screen further includes a recipe posting screen and a recipe search screen, and a search for a recipe related to the recipe posting screen is enabled. Linked community service system.

4. The headquarters server device further includes a catalog box in which the products and their attribute information necessary for editing the power of products sold by each of the member stores within a predetermined period are registered. 2. The home page according to claim 1, wherein the product included in the posted information is a product registered in the catalog box among the ingredients included in the recipe information. Product delivery system with functions.

5. The posted information is recipe information related to cooking, and the name of the posted recipe is displayed on the shopping screen, and all of the ingredients included in each recipe are stored in the mascot. The product home delivery system having a homepage function according to claim 4, wherein, if registered in the evening, an indication indicating that the recipe can be purchased is added to the recipe name.

6. The shopping module supplies a shopping screen of a different product to the member store to the web server, and the customer terminal device displays a shopping screen of the member store in which the customer is registered as a member in advance. The product home delivery system having a home page function according to claim 4, wherein the system is configured to be accessible.

7. A server device connected to each other via a network and a customer terminal device used by a customer. The server device includes a web server that provides a home page accessible from the customer terminal device, and a web server. The web server includes a community module for providing a community screen for posting posted information input from the customer terminal device to a server, and a shopping screen for receiving an order for a product included in the posted information posted on the community screen. A merchandise delivery system with a homepage function characterized by having a shopping module to be supplied to the server and a merchandise box in which merchandise to be sold and its attribute information are registered.

8. The post information is recipe information on cooking, and the shopping screen displays, among the ingredients included in the recipe information, products registered in the product master in order to accept an order. 9. A goods delivery system having a homepage function according to claim 7, wherein:

9. The shopping according to claim 8, wherein the community screen further includes a recipe posting screen and a recipe search screen, and a search for a recipe related to the recipe posting screen is enabled. Community service system linked with.

10. The server device further includes a catalog box in which products necessary for editing the power log of the products to be sold within a predetermined period and their attribute information are registered. 8. The product home delivery system having a homepage function according to claim 7, wherein the included product is a product registered in the catalog box among the ingredients included in the recipe information.

1 1. The posted information is recipe information relating to cooking, and the shopping screen displays one posted recipe, and all the ingredients included in the recipe are displayed in the catalog box. 10. The home delivery system having a homepage function according to claim 10, wherein, if registered in the product, a display indicating that the recipe can be purchased is added to the recipe name. .

1 2. Steps to access the home page of the headquarters server device from the customer terminal device via the network, and input various types of post information from the customer terminal device to post it on the community screen of this homepage. A step of displaying, on the shopping screen of the homepage, a product included in the posted information posted on the community screen by this step, and displaying the product displayed on the shopping screen by the customer terminal device. A product ordering method in a product delivery service, comprising a step of ordering a specified product by selectively specifying the product.

13. The step of displaying the product on the shopping screen includes the step of retrieving whether or not the product included in the posting information is included in the product list sold by each of the affiliated stores. 13. A method for ordering goods in a goods home delivery service according to claim 12, further comprising: a step of displaying goods determined to be included in the shopping screen on the basis of the above.

14. The search and determination step is that each of the member stores sells within a predetermined period. 14. A method for ordering goods in a goods delivery service according to claim 13, further comprising a step of searching for a power supply provided for editing the goods to be sold.

15. The product home delivery according to claim 14, wherein the step of accessing the home page from the customer terminal device accesses a home page provided for each member store in which the customer is registered. How to order products in the service.

16. The posted information is recipe information on how to make a dish and ingredients required for the dish, and the article is an ingredient. .

17. The step of displaying the product on the shopping screen further includes a step of displaying the name of the posted recipe and a step of searching and determining, so that all of the ingredients contained in each of the posted receivables have the power. 15. A product order in the product home delivery service according to claim 16, further comprising a step of displaying that the product is available for purchase in the recipe name when the product is registered in the evening entrance. Method.