WO2002075496A3 - Methods and systems for using portable devices to provide merchandising information - Google Patents

Methods and systems for using portable devices to provide merchandising information Download PDF

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Publication number
WO2002075496A3
WO2002075496A3 PCT/US2002/008017 US0208017W WO02075496A3 WO 2002075496 A3 WO2002075496 A3 WO 2002075496A3 US 0208017 W US0208017 W US 0208017W WO 02075496 A3 WO02075496 A3 WO 02075496A3
Authority
WO
WIPO (PCT)
Prior art keywords
information
product
consumer
services
systems
Prior art date
Application number
PCT/US2002/008017
Other languages
French (fr)
Other versions
WO2002075496A2 (en
Inventor
Monte Zweben
James D Norman
J Douglas Donohoe
Alexander M Neth
Original Assignee
Blue Martini Software Inc
Monte Zweben
James D Norman
J Douglas Donohoe
Alexander M Neth
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Blue Martini Software Inc, Monte Zweben, James D Norman, J Douglas Donohoe, Alexander M Neth filed Critical Blue Martini Software Inc
Priority to AU2002247346A priority Critical patent/AU2002247346A1/en
Publication of WO2002075496A2 publication Critical patent/WO2002075496A2/en
Publication of WO2002075496A3 publication Critical patent/WO2002075496A3/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0623—Item investigation
    • G06Q30/0625—Directed, with specific intent or strategy

Abstract

A system and method that provides real-time product and services information to sales personnel so that they may provide accurate information to consumers and to the consumers directly so that they may service themselves. In one embodiment, the present system includes at least one device interfacing with a plurality of consumer and product databases (118, 120). When a sales associate receives a request for product information from a consumer, the associate inputs the product information into at least one device. The device communicates with a vendor computer (104) over a wireless (102) interface to search at least one database (118, 120) associated with a merchant to identify information about products and services that satisfies the request and/or identifies up-sell and cross-sell products and services. The vendor computer transmits retrieved information to the device, and sales associate communicates timely and accurate product information to the consumer.
PCT/US2002/008017 2001-03-16 2002-03-15 Methods and systems for using portable devices to provide merchandising information WO2002075496A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2002247346A AU2002247346A1 (en) 2001-03-16 2002-03-15 Methods and systems for using portable devices to provide merchandising information

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US27680301P 2001-03-16 2001-03-16
US60/276,803 2001-03-16

Publications (2)

Publication Number Publication Date
WO2002075496A2 WO2002075496A2 (en) 2002-09-26
WO2002075496A3 true WO2002075496A3 (en) 2002-12-12

Family

ID=23058129

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2002/008017 WO2002075496A2 (en) 2001-03-16 2002-03-15 Methods and systems for using portable devices to provide merchandising information

Country Status (3)

Country Link
US (1) US20020169686A1 (en)
AU (1) AU2002247346A1 (en)
WO (1) WO2002075496A2 (en)

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JP3678685B2 (en) * 2001-09-04 2005-08-03 Ｎｅｃインフロンティア株式会社 POS equipment
US20030130864A1 (en) * 2002-01-09 2003-07-10 Ho Edwin Kong-Sun Facilitation of mobile direct response by service callback
GB2394079A (en) * 2002-10-08 2004-04-14 Retail Experience Ltd Retail Information System
US9135021B2 (en) * 2003-06-30 2015-09-15 International Business Machines Corporation Method and system for input and output of data with non-standard I/O devices for web applications
US9747615B2 (en) 2004-03-12 2017-08-29 Ttn Holdings, Llc Systems and methods for automated mass media commerce
US7739150B2 (en) 2004-03-12 2010-06-15 Harvest One Media, Llc Systems and methods for automated mass media commerce
US9747612B2 (en) 2004-03-12 2017-08-29 Ttn Holdings, Llc Systems and methods for automated RFID based commerce rewards
US11210698B2 (en) 2004-03-12 2021-12-28 Ttn Holdings, Llc Systems and methods for automated mass media commerce
US20070033098A1 (en) * 2005-08-05 2007-02-08 International Business Machines Corporation Method, system and storage medium for creating sales recommendations
US8600832B2 (en) * 2006-03-03 2013-12-03 The Invention Science Fund I, Llc Considering selling exemplar-based goods, items, or services
US20080091591A1 (en) * 2006-04-28 2008-04-17 Rockne Egnatios Methods and systems for opening and funding a financial account online
CA2571840A1 (en) * 2006-12-20 2008-06-20 William Ashley Ltd. Gift registry system and method therefor
US20080183572A1 (en) * 2007-01-31 2008-07-31 Bennett Seyer Methods and apparatus to convey sales information to customers using field service personnel
US9613360B1 (en) * 2010-05-27 2017-04-04 Amazon Technologies, Inc. Offering complementary products in an electronic commerce system
US20120185332A1 (en) * 2011-01-14 2012-07-19 Google Inc. Serving Advertisements Based on Article Availability
US8719098B2 (en) 2011-05-13 2014-05-06 Toshiba Global Commerce Solutions Holdings Corporation Real-time product delivery during customer-driven point of sale retail transactions
BR112013031096A2 (en) * 2011-06-28 2016-12-06 Thomson Licensing processes and apparatus for identifying products and services in media content
EP2973040A1 (en) 2013-03-15 2016-01-20 NIKE Innovate C.V. Product presentation assisted by visual search
US20160321547A1 (en) * 2015-04-30 2016-11-03 Globalfoundries Inc. Intelligent wardrobe program
US20190164208A1 (en) * 2017-11-29 2019-05-30 International Business Machines Corporation Catalog driven interactive conversational platform

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US20010029481A1 (en) * 2000-02-02 2001-10-11 Donal Doherty Transaction system
JP2001282835A (en) * 2000-03-30 2001-10-12 Nec Corp Method of and system for information service
US20020019761A1 (en) * 2000-01-12 2002-02-14 Derek Lidow Supply chain architecture
US20020091619A1 (en) * 2001-01-05 2002-07-11 Yang Chen Shi On-line purchase supplier web site managing system
US20020091618A1 (en) * 2001-01-05 2002-07-11 Yang Chen Shi On-line sale client web site managing system

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US6529940B1 (en) * 1998-05-28 2003-03-04 David R. Humble Method and system for in-store marketing
US6341270B1 (en) * 1998-11-10 2002-01-22 Aether Systems, Inc. Method for providing vendor notification marketing in an electronic commerce network environment
US6317718B1 (en) * 1999-02-26 2001-11-13 Accenture Properties (2) B.V. System, method and article of manufacture for location-based filtering for shopping agent in the physical world
US20020049631A1 (en) * 1999-10-12 2002-04-25 Eric Williams Process, system and computer readable medium for providing purchasing incentives to a plurality of retail store environments
US6618714B1 (en) * 2000-02-10 2003-09-09 Sony Corporation Method and system for recommending electronic component connectivity configurations and other information
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JP4489322B2 (en) * 2001-05-10 2010-06-23 株式会社日立製作所 Order / reservation management method and order / reservation management system using a paper medium mounted with a wireless IC chip
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US20030195818A1 (en) * 2002-04-16 2003-10-16 Patrick Howell Portable sales assistant terminal system

Patent Citations (5)

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Publication number Priority date Publication date Assignee Title
US20020019761A1 (en) * 2000-01-12 2002-02-14 Derek Lidow Supply chain architecture
US20010029481A1 (en) * 2000-02-02 2001-10-11 Donal Doherty Transaction system
JP2001282835A (en) * 2000-03-30 2001-10-12 Nec Corp Method of and system for information service
US20020091619A1 (en) * 2001-01-05 2002-07-11 Yang Chen Shi On-line purchase supplier web site managing system
US20020091618A1 (en) * 2001-01-05 2002-07-11 Yang Chen Shi On-line sale client web site managing system

Also Published As

Publication number Publication date
US20020169686A1 (en) 2002-11-14
AU2002247346A1 (en) 2002-10-03
WO2002075496A2 (en) 2002-09-26

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