WO2003019908A3 - Voice messaging - Google Patents

Voice messaging Download PDF

Info

Publication number
WO2003019908A3
WO2003019908A3 PCT/IB2002/003359 IB0203359W WO03019908A3 WO 2003019908 A3 WO2003019908 A3 WO 2003019908A3 IB 0203359 W IB0203359 W IB 0203359W WO 03019908 A3 WO03019908 A3 WO 03019908A3
Authority
WO
WIPO (PCT)
Prior art keywords
voice messaging
potential callers
telephone directory
caller
stored telephone
Prior art date
Application number
PCT/IB2002/003359
Other languages
French (fr)
Other versions
WO2003019908A2 (en
Inventor
Stephen Andrew Leigh
Original Assignee
Stephen Andrew Leigh
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Stephen Andrew Leigh filed Critical Stephen Andrew Leigh
Priority to AU2002330665A priority Critical patent/AU2002330665A1/en
Publication of WO2003019908A2 publication Critical patent/WO2003019908A2/en
Publication of WO2003019908A3 publication Critical patent/WO2003019908A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53366—Message disposing or creating aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53366—Message disposing or creating aspects
    • H04M3/53383—Message registering commands or announcements; Greetings
    • H04M3/53391—Message registering commands or announcements; Greetings dependent on calling party

Abstract

A method of administering a voice messaging facility assodated with a telecommunication subscriber is provided which includes the steps of establishing a stored telephone directory of potential callers to the telecommunication subscriber; categorising the potential callers in the stored telephone directory into a plurality of caller groups and providing a different audible message corresponding to each caller group, each one of the different audible messages being activatable when an incoming call from anyone of the potential callers in the corresponding caller group is diverted to the voice messaging fadlity. A telecommunication network making use of the above method is also provided.
PCT/IB2002/003359 2001-08-23 2002-08-21 Voice messaging WO2003019908A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2002330665A AU2002330665A1 (en) 2001-08-23 2002-08-21 Voice messaging

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
ZA2001/6962 2001-08-23
ZA200106962 2001-08-23

Publications (2)

Publication Number Publication Date
WO2003019908A2 WO2003019908A2 (en) 2003-03-06
WO2003019908A3 true WO2003019908A3 (en) 2003-05-30

Family

ID=25589278

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/IB2002/003359 WO2003019908A2 (en) 2001-08-23 2002-08-21 Voice messaging

Country Status (2)

Country Link
AU (1) AU2002330665A1 (en)
WO (1) WO2003019908A2 (en)

Families Citing this family (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7359496B2 (en) 2004-12-17 2008-04-15 Alcatel Lucent Communications system and method for providing customized messages based on presence and preference information
US7623633B2 (en) 2005-04-28 2009-11-24 Cisco Technology, Inc. System and method for providing presence information to voicemail users
US7813483B2 (en) * 2005-04-28 2010-10-12 Cisco Technology, Inc. System and method for providing presence information to voicemail users

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6052438A (en) * 1996-11-26 2000-04-18 Ericsson Inc Method and apparatus for sending an announcement to caller
US6229878B1 (en) * 1998-01-21 2001-05-08 Lucent Technologies, Inc. Telephone answering method and apparatus
US6266399B1 (en) * 1998-02-12 2001-07-24 Douglas L. Weller Outgoing message selection based on caller identification and time/date constraints

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6052438A (en) * 1996-11-26 2000-04-18 Ericsson Inc Method and apparatus for sending an announcement to caller
US6229878B1 (en) * 1998-01-21 2001-05-08 Lucent Technologies, Inc. Telephone answering method and apparatus
US6266399B1 (en) * 1998-02-12 2001-07-24 Douglas L. Weller Outgoing message selection based on caller identification and time/date constraints

Also Published As

Publication number Publication date
WO2003019908A2 (en) 2003-03-06
AU2002330665A1 (en) 2003-03-10

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