WO2003055082A3 - Third-party redirection of an incoming call via a display-based communication center - Google Patents

Third-party redirection of an incoming call via a display-based communication center Download PDF

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Publication number
WO2003055082A3
WO2003055082A3 PCT/US2002/039856 US0239856W WO03055082A3 WO 2003055082 A3 WO2003055082 A3 WO 2003055082A3 US 0239856 W US0239856 W US 0239856W WO 03055082 A3 WO03055082 A3 WO 03055082A3
Authority
WO
WIPO (PCT)
Prior art keywords
call
party
intended
display
recipient
Prior art date
Application number
PCT/US2002/039856
Other languages
French (fr)
Other versions
WO2003055082A2 (en
Inventor
Robert A Koch
Scott C Holt
Original Assignee
Bellsouth Intellect Pty Corp
Robert A Koch
Scott C Holt
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Bellsouth Intellect Pty Corp, Robert A Koch, Scott C Holt filed Critical Bellsouth Intellect Pty Corp
Priority to AU2002360585A priority Critical patent/AU2002360585A1/en
Publication of WO2003055082A2 publication Critical patent/WO2003055082A2/en
Publication of WO2003055082A3 publication Critical patent/WO2003055082A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42059—Making use of the calling party identifier
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42085—Called party identification service
    • H04M3/42102—Making use of the called party identifier
    • H04M3/4211—Making use of the called party identifier where the identifier is used to access a profile

Abstract

Systems and methods allowing a third-party to redirect a telephone call according to an intended call recipient's preferences are disclosed. Calls received at a switch (41) for a subscriber are suspended while a query is sent via AIN or other data networks (44) to a communications center device (16) associated with the called party number. If the call is intended for another user of the subscriber's telephone, a third party, the actual recipient of the call notification may redirect the call to the intended user without directly interfacing with the calling party. The user may select one or more options provided to route the call according to predefined profile information provided by the intended call recipient.
PCT/US2002/039856 2001-12-19 2002-12-13 Third-party redirection of an incoming call via a display-based communication center WO2003055082A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2002360585A AU2002360585A1 (en) 2001-12-19 2002-12-13 Third-party redirection of an incoming call via a display-based communication center

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US10/020,938 2001-12-19
US10/020,938 US6668049B1 (en) 2001-12-19 2001-12-19 Systems and methods for intelligent third-party redirection of an incoming call via a display-based communication center

Publications (2)

Publication Number Publication Date
WO2003055082A2 WO2003055082A2 (en) 2003-07-03
WO2003055082A3 true WO2003055082A3 (en) 2003-10-30

Family

ID=21801392

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2002/039856 WO2003055082A2 (en) 2001-12-19 2002-12-13 Third-party redirection of an incoming call via a display-based communication center

Country Status (3)

Country Link
US (3) US6668049B1 (en)
AU (1) AU2002360585A1 (en)
WO (1) WO2003055082A2 (en)

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Also Published As

Publication number Publication date
US8155299B2 (en) 2012-04-10
US7477733B2 (en) 2009-01-13
AU2002360585A8 (en) 2003-07-09
AU2002360585A1 (en) 2003-07-09
US6668049B1 (en) 2003-12-23
WO2003055082A2 (en) 2003-07-03
US20040114730A1 (en) 2004-06-17
US20090180604A1 (en) 2009-07-16

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