WO2003056799A9 - Dynamic presence management - Google Patents
Dynamic presence managementInfo
- Publication number
- WO2003056799A9 WO2003056799A9 PCT/IB2002/005523 IB0205523W WO03056799A9 WO 2003056799 A9 WO2003056799 A9 WO 2003056799A9 IB 0205523 W IB0205523 W IB 0205523W WO 03056799 A9 WO03056799 A9 WO 03056799A9
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- user
- state information
- service
- service logic
- indicates whether
- Prior art date
Links
- 238000004891 communication Methods 0.000 claims abstract description 59
- 238000000034 method Methods 0.000 claims description 19
- 238000001514 detection method Methods 0.000 abstract description 36
- 230000007246 mechanism Effects 0.000 abstract description 4
- 230000006870 function Effects 0.000 description 16
- 230000001413 cellular effect Effects 0.000 description 9
- 230000000694 effects Effects 0.000 description 8
- 238000012544 monitoring process Methods 0.000 description 6
- 230000006399 behavior Effects 0.000 description 5
- 230000008569 process Effects 0.000 description 4
- 230000004913 activation Effects 0.000 description 3
- 230000000977 initiatory effect Effects 0.000 description 3
- 230000009471 action Effects 0.000 description 2
- 230000008859 change Effects 0.000 description 2
- 238000010586 diagram Methods 0.000 description 2
- 238000007726 management method Methods 0.000 description 2
- 238000012986 modification Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 238000012545 processing Methods 0.000 description 2
- 230000011664 signaling Effects 0.000 description 2
- 101000597193 Homo sapiens Telethonin Proteins 0.000 description 1
- 102100035155 Telethonin Human genes 0.000 description 1
- 230000003993 interaction Effects 0.000 description 1
- 230000000737 periodic effect Effects 0.000 description 1
- 230000001960 triggered effect Effects 0.000 description 1
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42229—Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2242/00—Special services or facilities
- H04M2242/30—Determination of the location of a subscriber
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42025—Calling or Called party identification service
- H04M3/42085—Called party identification service
- H04M3/42102—Making use of the called party identifier
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42365—Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber
- H04M3/548—Arrangements for diverting calls for one subscriber to another predetermined subscriber with remote control
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/006—Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer
Definitions
- the present invention relates to presence detection systems, and in particular to providing a presence detection mechanism capable of providing service logic to control behavior of the communication system.
- Systems are being developed that are capable of gathering information from presence detection devices indicating whether or not a user is present.
- the resultant presence information for various users is stored in a central database to which services can subscribe. Either periodically or when a status associated with the presence of a user changes, the services will receive the presence information from the central database and react accordingly.
- the services will incorporate some type of service logic with which to process the presence information and control behavior of an associated communication system accordingly.
- FIGURE 3 is a communication flow diagram providing a second exemplary presence detection situation.
- the presence detection device 14 of the presence detection system 12 is used to detect the end user's presence, and can take any number of forms and process any type of indicia that can provide information bearing on the presence of the user.
- the presence detection device 14 may include a motion detector, a video camera, or other sensing device capable of detecting the physical presence of a user.
- the presence detection device 14 may be any type of device used by the user and capable of providing information pertaining to user activity associated with the device or information pertaining to whether the device is active and available for the user to use.
- the presence detection device 14 may be a computer having the necessary software to monitor the status of a screen saver, wherein when the screen saver is inactive, the user is deemed present, and when the screen saver is active, the user is deemed not present.
- the activity of the user in association with the computer could also be determined by monitoring keyboard, mouse, or other input device use, which would be indicative of the presence of the user.
- user monitoring systems such as entry and exit monitoring systems, can be used to detect user presence.
- the presence detection device 14 may be part of a building security system that requires a user to have an electronic key and provide a password for entry. When a user is inside the building or within an area associated with the monitoring system, the user is deemed present, and vice versa.
- the presence server 18 will maintain a list of users and keep their state information and service logic up-to-date in the registrar database 20.
- the presence server 18 will provide updates to the request server 22 based on a standing request, periodically, or when the state information associated with the user changes from one state to another, as desired.
- the request server 22 will provide information bearing on presence, or the service logic, to the communication services 24 as necessary.
- the service logic is used to determine how to control communication services 24 based on the presence information.
- the communication services 24 may receive the service logic directly, or may receive information derived based on processing of the service logic, via the request server 22.
- the service logic may be passive or active. Passive service logic may be configured to effect communications only when a communication service 24 is invoked. Active service logic may be configured to trigger an event immediately upon receipt by the presence server 18 or upon receiving a request from one or more communication services 24.
- communications between the presence detection system 12, the presence server 18, and the request server 22 are facilitated over a packet-switched communication network (not shown).
- the SIP proxy will forward the INVITE message directly to the targeted user agent.
- the targeted user agent will respond with a 200 OK message, and a session between the respective user agents will be established as per the message exchange required in the SIP specification.
- Media capabilities are passed between the two user agents of the respective endpoints as parameters embedded within the session setup messages, such as the INVITE, 200 OK, and acknowledgement (ACK) messages.
- the media capabilities are typically described using the Session Description Protocol (SDP).
- the presence function 16 will recognize that the screen saver is not active (step 100) and create service logic based on the fact that User X is present at the PC. Assume that the service logic is created to register the desktop telephone 25 with User X when the screen saver is active. Thus, the presence function 16 sends service logic in the form of a SIP REGISTER message configured to register User X in association with telephone number 555-1234 to the presence server 18 (step 102).
- an INVITE message is sent to the SIP proxy provided by the request server 22 (step 108).
- the INVITE message will include User Y in the FROM header and User X in the TO header.
- the request server 22 will request the registration information from the presence server 18 (step 110), which will respond by providing the associated registration information for User X (step 112).
- the registration information will identify the directory number 555-1234. Accordingly, the request server 22 will send a corresponding INVITE message to the desktop telephone 25 to initiate a voice media session between the desktop telephone 25 of User X and the telephone 26 of User Y (step 114).
- the presence function 16 of the presence detection system 12 created service logic triggering the registration of the desktop telephone 25 in association with User X while User X was using his PC.
- FIG. 3 assume that User X wishes to have incoming calls directed to a cellular telephone 28, which is associated with a directory number 555-4567, when User X is not present at the PC as indicated by activation of the screen saver on the PC. Accordingly, when the presence function 16 determines that the screen saver is active (step 200), service logic is generated in a manner that will register User X with the directory number 555-4567 corresponding to the cellular telephone 28. The service logic is then sent to the presence server 18 (step 202), which stores the registration information (step 204).
- User Y When User Y initiates a call to User X (step 206), User Y's telephone 26 will send an INVITE message to the request server 22 (step 208), which acts as a SIP proxy for telephone 26.
- the request server 22 will request registration information for User X from the presence server 18 (step 210), which will respond with registration information indicating that User X is associated with the directory number 555-4567 (step 212). Since the cellular telephone 28 is a mobile terminal supported by a circuit-switched network, a gateway 30 is provided to connect the packet network with the circuit network supporting cellular telephone 28.
- a block representation of a presence detection system 12 is provided to include a control system 32 having sufficient memory 34 with the necessary software 36 to facilitate operation as described above.
- the software 36 will include the presence function 16 to receive or monitor state information, create the necessary service logic, and send the service logic to the presence server 18.
- the control system 32 is also associated with a network interface 38 to facilitate communications with the presence server 18.
- the presence detection device 14 may be integrated with the control system 32 or provided as a stand-alone unit or system, wherein the software 36 is capable of facilitating interaction with the presence detection device 14 and recovering state information as states change or on a periodic basis.
- the presence detection device 14 may be a single device, or may be all or part of a different system, as noted above.
Abstract
Description
Claims
Priority Applications (4)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
AU2002353371A AU2002353371A1 (en) | 2001-12-27 | 2002-12-19 | Dynamic presence management |
EP02788392A EP1459508B1 (en) | 2001-12-27 | 2002-12-19 | Dynamic presence management |
DE60209255T DE60209255T2 (en) | 2001-12-27 | 2002-12-19 | DYNAMIC PRESENCE PROCESSING |
NO20043067A NO20043067L (en) | 2001-12-27 | 2004-07-19 | Dynamic presence management |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US10/034,431 | 2001-12-27 | ||
US10/034,431 US20030135624A1 (en) | 2001-12-27 | 2001-12-27 | Dynamic presence management |
Publications (2)
Publication Number | Publication Date |
---|---|
WO2003056799A1 WO2003056799A1 (en) | 2003-07-10 |
WO2003056799A9 true WO2003056799A9 (en) | 2003-10-23 |
Family
ID=21876369
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/IB2002/005523 WO2003056799A1 (en) | 2001-12-27 | 2002-12-19 | Dynamic presence management |
Country Status (6)
Country | Link |
---|---|
US (1) | US20030135624A1 (en) |
EP (1) | EP1459508B1 (en) |
AU (1) | AU2002353371A1 (en) |
DE (1) | DE60209255T2 (en) |
NO (1) | NO20043067L (en) |
WO (1) | WO2003056799A1 (en) |
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-
2001
- 2001-12-27 US US10/034,431 patent/US20030135624A1/en not_active Abandoned
-
2002
- 2002-12-19 WO PCT/IB2002/005523 patent/WO2003056799A1/en not_active Application Discontinuation
- 2002-12-19 AU AU2002353371A patent/AU2002353371A1/en not_active Abandoned
- 2002-12-19 DE DE60209255T patent/DE60209255T2/en not_active Expired - Lifetime
- 2002-12-19 EP EP02788392A patent/EP1459508B1/en not_active Expired - Fee Related
-
2004
- 2004-07-19 NO NO20043067A patent/NO20043067L/en not_active Application Discontinuation
Also Published As
Publication number | Publication date |
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NO20043067L (en) | 2004-09-23 |
WO2003056799A1 (en) | 2003-07-10 |
DE60209255T2 (en) | 2006-07-27 |
AU2002353371A1 (en) | 2003-07-15 |
EP1459508B1 (en) | 2006-02-15 |
US20030135624A1 (en) | 2003-07-17 |
DE60209255D1 (en) | 2006-04-20 |
EP1459508A1 (en) | 2004-09-22 |
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