WO2004040402A3 - Business analysis and management systems - Google Patents

Business analysis and management systems Download PDF

Info

Publication number
WO2004040402A3
WO2004040402A3 PCT/US2003/031820 US0331820W WO2004040402A3 WO 2004040402 A3 WO2004040402 A3 WO 2004040402A3 US 0331820 W US0331820 W US 0331820W WO 2004040402 A3 WO2004040402 A3 WO 2004040402A3
Authority
WO
WIPO (PCT)
Prior art keywords
enterprise
management systems
emergent
priority
improved
Prior art date
Application number
PCT/US2003/031820
Other languages
French (fr)
Other versions
WO2004040402A2 (en
Inventor
Michael M Mann
Arne Haugland
Original Assignee
Michael M Mann
Arne Haugland
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Michael M Mann, Arne Haugland filed Critical Michael M Mann
Priority to JP2004548364A priority Critical patent/JP2006502509A/en
Priority to AU2003287030A priority patent/AU2003287030A1/en
Priority to CA002516406A priority patent/CA2516406A1/en
Priority to EP03777550A priority patent/EP1552456A4/en
Publication of WO2004040402A2 publication Critical patent/WO2004040402A2/en
Publication of WO2004040402A3 publication Critical patent/WO2004040402A3/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0637—Strategic management or analysis, e.g. setting a goal or target of an organisation; Planning actions based on goals; Analysis or evaluation of effectiveness of goals
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06393—Score-carding, benchmarking or key performance indicator [KPI] analysis
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/18—Legal services; Handling legal documents
    • G06Q50/188—Electronic negotiation

Abstract

A system and method utilizing enterprise metrics and/or emergent structures. The enterprise metrics measurement groups may include but not limited to: CLARITY; INVOLVEMENT; LEVERAGE; PRIORITY; RELATIVE PRIORITY; INTEGRATION. The emergent structure analysis enhances a computer-supported tool for improved enterprise process analysis and change management. The new and improved system and method collects data on the patterns of interaction among people in an organization, analyzes these relationships with respect to specific organizational processes and issues, and presents the results in a graphical format (figure 2 - 18) useful for business management organizational decisions.
PCT/US2003/031820 2002-10-08 2003-10-08 Business analysis and management systems WO2004040402A2 (en)

Priority Applications (4)

Application Number Priority Date Filing Date Title
JP2004548364A JP2006502509A (en) 2002-10-08 2003-10-08 Enterprise analysis and management system
AU2003287030A AU2003287030A1 (en) 2002-10-08 2003-10-08 Business analysis and management systems
CA002516406A CA2516406A1 (en) 2002-10-08 2003-10-08 Business analysis and management systems
EP03777550A EP1552456A4 (en) 2002-10-08 2003-10-08 Business analysis and management systems

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US41701802P 2002-10-08 2002-10-08
US41709802P 2002-10-08 2002-10-08
US60/417,018 2002-10-08
US60/417,098 2002-10-08

Publications (2)

Publication Number Publication Date
WO2004040402A2 WO2004040402A2 (en) 2004-05-13
WO2004040402A3 true WO2004040402A3 (en) 2005-01-13

Family

ID=32233413

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2003/031820 WO2004040402A2 (en) 2002-10-08 2003-10-08 Business analysis and management systems

Country Status (6)

Country Link
US (1) US7848941B2 (en)
EP (1) EP1552456A4 (en)
JP (1) JP2006502509A (en)
AU (1) AU2003287030A1 (en)
CA (1) CA2516406A1 (en)
WO (1) WO2004040402A2 (en)

Families Citing this family (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2006066330A1 (en) * 2004-12-21 2006-06-29 Ctre Pty Limited Change management
JP4495669B2 (en) * 2005-12-06 2010-07-07 株式会社日立製作所 Business process design support method and system based on role relationship modeling
US8229778B2 (en) * 2006-11-16 2012-07-24 International Business Machines Corporation Constructing change plans from component interactions
WO2015173747A1 (en) * 2014-05-13 2015-11-19 Reliance Industries Limited Method and system for procuring and evaluating inputs from a plurality of client devices
US10373093B2 (en) 2015-10-27 2019-08-06 International Business Machines Corporation Identifying patterns of learning content consumption across multiple entities and automatically determining a customized learning plan based on the patterns
AU2017265144B2 (en) 2016-12-02 2022-04-14 Encompass Corporation Pty Ltd Information retrieval
TWI784327B (en) * 2020-10-16 2022-11-21 臺灣銀行股份有限公司 Mail sending and analysis method

Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5499357A (en) * 1993-05-28 1996-03-12 Xerox Corporation Process for configuration management
US6026382A (en) * 1997-10-08 2000-02-15 Ncr Corporation Computer-implemented system for relationship management for financial institutions
US6182136B1 (en) * 1998-09-08 2001-01-30 Hewlett-Packard Company Automated service elements discovery using core service specific discovery templates
US6311175B1 (en) * 1998-03-06 2001-10-30 Perot Systems Corp. System and method for generating performance models of complex information technology systems
US6411936B1 (en) * 1999-02-05 2002-06-25 Nval Solutions, Inc. Enterprise value enhancement system and method
US6418445B1 (en) * 1998-03-06 2002-07-09 Perot Systems Corporation System and method for distributed data collection and storage
US6442557B1 (en) * 1998-02-27 2002-08-27 Prc Inc. Evaluation of enterprise architecture model including relational database

Family Cites Families (22)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5596703A (en) * 1993-10-22 1997-01-21 Lucent Technologies Inc. Graphical display of relationships
US5671360A (en) * 1995-01-20 1997-09-23 International Business Machines Corporation Project management tool implementing authority for a people oriented work environment tool
US6222535B1 (en) * 1997-10-23 2001-04-24 Alcatel Usa Sourcing, L.P. System and method for facilitating issue tracking
US6119097A (en) 1997-11-26 2000-09-12 Executing The Numbers, Inc. System and method for quantification of human performance factors
US6067548A (en) * 1998-07-16 2000-05-23 E Guanxi, Inc. Dynamic organization model and management computing system and method therefor
US6148445A (en) * 1998-07-28 2000-11-21 Spruill; Gary Rayford Awning sleeve shirt
US6374358B1 (en) * 1998-08-05 2002-04-16 Sun Microsystems, Inc. Adaptive countermeasure selection method and apparatus
US6249769B1 (en) 1998-11-02 2001-06-19 International Business Machines Corporation Method, system and program product for evaluating the business requirements of an enterprise for generating business solution deliverables
JP2000216606A (en) * 1998-12-09 2000-08-04 Ricoh Co Ltd Power distribution and combining device
US6370575B1 (en) * 1999-01-08 2002-04-09 Advanced Micro Devices, Inc. Web-based status/issue tracking system based on parameterized definition
US6397202B1 (en) 1999-07-01 2002-05-28 The United States Of America As Represented By The Secretary Of The Navy System and method for monitoring risk in a system development program
JP4529213B2 (en) 2000-01-19 2010-08-25 富士ゼロックス株式会社 Element organization support apparatus and storage medium on which element organization support program is recorded
AU5999201A (en) * 2000-05-17 2001-11-26 Canadian Inst Of Chartered Acc Continuously updated data processing system and method for measuring and reporting on value creation performance
US20030110070A1 (en) 2001-02-05 2003-06-12 De Goeij Marc Alexander Method, framework and system for organizing, aligning and managing organizations
US7366759B2 (en) * 2001-02-22 2008-04-29 Parity Communications, Inc. Method and system for characterizing relationships in social networks
TWI231907B (en) * 2001-04-10 2005-05-01 Galaxy Software Service Ltd System and method of recording, extracting, and searching interpersonal relationship from databases of Internet
US20020178035A1 (en) 2001-05-22 2002-11-28 Lajouanie Yves Patrick Performance management system and method
US6675127B2 (en) * 2001-06-15 2004-01-06 General Electric Company Computerized systems and methods for managing project issues and risks
US20030083923A1 (en) 2001-10-29 2003-05-01 Diego Guicciardi Collaboration-enabled enterprise
US20030120539A1 (en) * 2001-12-24 2003-06-26 Nicolas Kourim System for monitoring and analyzing the performance of information systems and their impact on business processes
IL164143A0 (en) 2002-03-25 2005-12-18 Data Quality Solutions Inc Method and system for enterprise business process management
US7246144B2 (en) 2002-03-25 2007-07-17 Data Quality Solutions Method and system for managing a plurality of enterprise business systems

Patent Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5499357A (en) * 1993-05-28 1996-03-12 Xerox Corporation Process for configuration management
US6026382A (en) * 1997-10-08 2000-02-15 Ncr Corporation Computer-implemented system for relationship management for financial institutions
US6442557B1 (en) * 1998-02-27 2002-08-27 Prc Inc. Evaluation of enterprise architecture model including relational database
US6311175B1 (en) * 1998-03-06 2001-10-30 Perot Systems Corp. System and method for generating performance models of complex information technology systems
US6418445B1 (en) * 1998-03-06 2002-07-09 Perot Systems Corporation System and method for distributed data collection and storage
US6182136B1 (en) * 1998-09-08 2001-01-30 Hewlett-Packard Company Automated service elements discovery using core service specific discovery templates
US6411936B1 (en) * 1999-02-05 2002-06-25 Nval Solutions, Inc. Enterprise value enhancement system and method

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See also references of EP1552456A4 *

Also Published As

Publication number Publication date
EP1552456A4 (en) 2008-06-18
EP1552456A2 (en) 2005-07-13
US7848941B2 (en) 2010-12-07
CA2516406A1 (en) 2004-05-13
AU2003287030A1 (en) 2004-05-25
US20050159965A1 (en) 2005-07-21
WO2004040402A2 (en) 2004-05-13
JP2006502509A (en) 2006-01-19
AU2003287030A2 (en) 2004-05-25

Similar Documents

Publication Publication Date Title
WO2002097566A3 (en) System and method and interface for evaluating a supply base of a supply chain
DE602004032326D1 (en) MANAGEMENT OF TASKS IN A DATA PROCESSING ENVIRONMENT
WO2005029364A8 (en) System and method for managing dynamic content assembly
WO2004102445A3 (en) Method and system for supply chain management employing a vizualization interface
WO2006135771A3 (en) Comprehensive system for product management
EP1308855A3 (en) A system and method for collecting, filtering, analyzing, distributing und utilizing events in real time
WO2006014811A3 (en) System and method for evaluating and managing the productivity of employees
GB2418278A (en) System and method for analyzing an operation of an organization
WO2002063530A3 (en) Framework, architecture, method and system for reducing latency of business operations of an enterprise
WO2004025471A3 (en) Methods and apparatus for root cause identification and problem determination in distributed systems
WO2001055840A3 (en) Opportunity tracking information system
WO2003102735A3 (en) Capacity planning
WO2004010354A3 (en) Business solution management (bsm)
WO2004086198A3 (en) Common common object
WO2005109197A3 (en) Resource manager for clients in an information distribution system
TW200737830A (en) A method and system for preparing execution of systems management tasks on endpoints
TW200506670A (en) A system and method for dynamic controlling attendance of employees
WO2006071900A3 (en) System and method for maintaining continuity of operations
WO2005053230A3 (en) Methods and systems for collecting information relating to a communication network and for collecting information relating to operating systems operating on nodes in a communication network
WO2003040888A3 (en) Method and system for identifying purchasing cost savings
WO2004040402A3 (en) Business analysis and management systems
WO2003010700A3 (en) Method and tool for achieving data consistency in an enterprise resource planning system
CA2493897A1 (en) Distributed contact information management
WO2004042496A3 (en) Methods and systems for collecting, tracking, and analyzing safety and health related information
Hall Outage management systems as integrated elements of the distribution enterprise

Legal Events

Date Code Title Description
AK Designated states

Kind code of ref document: A2

Designated state(s): AE AG AL AM AT AU AZ BA BB BG BR BY BZ CA CH CN CO CR CU CZ DE DK DM DZ EC EE EG ES FI GB GD GE GH GM HR HU ID IL IN IS JP KE KG KP KR KZ LC LK LR LS LT LU LV MA MD MG MK MN MW MX MZ NI NO NZ OM PG PH PL PT RO RU SC SD SE SG SK SL SY TJ TM TN TR TT TZ UA UG UZ VC VN YU ZA ZM ZW

AL Designated countries for regional patents

Kind code of ref document: A2

Designated state(s): GH GM KE LS MW MZ SD SL SZ TZ UG ZM ZW AM AZ BY KG KZ MD RU TJ TM AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IT LU MC NL PT RO SE SI SK TR BF BJ CF CG CI CM GA GN GQ GW ML MR NE SN TD TG

121 Ep: the epo has been informed by wipo that ep was designated in this application
DFPE Request for preliminary examination filed prior to expiration of 19th month from priority date (pct application filed before 20040101)
WWE Wipo information: entry into national phase

Ref document number: 2516406

Country of ref document: CA

Ref document number: 2003287030

Country of ref document: AU

WWE Wipo information: entry into national phase

Ref document number: 167930

Country of ref document: IL

Ref document number: 2003777550

Country of ref document: EP

Ref document number: 2004548364

Country of ref document: JP

WWP Wipo information: published in national office

Ref document number: 2003777550

Country of ref document: EP