WO2004075133A3 - A restaurant service management system - Google Patents

A restaurant service management system Download PDF

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Publication number
WO2004075133A3
WO2004075133A3 PCT/IB2004/000190 IB2004000190W WO2004075133A3 WO 2004075133 A3 WO2004075133 A3 WO 2004075133A3 IB 2004000190 W IB2004000190 W IB 2004000190W WO 2004075133 A3 WO2004075133 A3 WO 2004075133A3
Authority
WO
WIPO (PCT)
Prior art keywords
restaurant
service
management system
control unit
service management
Prior art date
Application number
PCT/IB2004/000190
Other languages
French (fr)
Other versions
WO2004075133A2 (en
Inventor
Peter Dudley Dexter
Original Assignee
Peter Dudley Dexter
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Peter Dudley Dexter filed Critical Peter Dudley Dexter
Publication of WO2004075133A2 publication Critical patent/WO2004075133A2/en
Publication of WO2004075133A3 publication Critical patent/WO2004075133A3/en

Links

Classifications

    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B7/00—Signalling systems according to more than one of groups G08B3/00 - G08B6/00; Personal calling systems according to more than one of groups G08B3/00 - G08B6/00
    • G08B7/06—Signalling systems according to more than one of groups G08B3/00 - G08B6/00; Personal calling systems according to more than one of groups G08B3/00 - G08B6/00 using electric transmission, e.g. involving audible and visible signalling through the use of sound and light sources
    • G08B7/068—Signalling systems according to more than one of groups G08B3/00 - G08B6/00; Personal calling systems according to more than one of groups G08B3/00 - G08B6/00 using electric transmission, e.g. involving audible and visible signalling through the use of sound and light sources calling personnel in a restaurant, e.g. waiter call

Abstract

The invention relates to a restaurant management system that permits the service being provided in a restaurant to be monitored. The system, in its operative configuration in a restaurant, includes, at each table in the restaurant, an indicator means that can be activated by a patron to indicate that service is required and that can be deactivated by a waiter upon service being attended to. A control unit that is located in a location where a person in charge of the restaurant is positioned also is provided, the indicator means at the tables in the restaurant and the control unit permitting communication so that a display, forming part of the control unit, can display details of tables where service is required at any particular time. The person in charge can thus monitor the provision of service and take steps where required service is not promptly attended to.
PCT/IB2004/000190 2003-02-19 2004-01-27 A restaurant service management system WO2004075133A2 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
ZA2003/1356 2003-02-19
ZA200301356 2003-02-19

Publications (2)

Publication Number Publication Date
WO2004075133A2 WO2004075133A2 (en) 2004-09-02
WO2004075133A3 true WO2004075133A3 (en) 2007-11-01

Family

ID=32909113

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/IB2004/000190 WO2004075133A2 (en) 2003-02-19 2004-01-27 A restaurant service management system

Country Status (1)

Country Link
WO (1) WO2004075133A2 (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE202004008782U1 (en) * 2004-06-02 2005-10-13 Grotepass, Hans-Peter, Dr. Waiter calling system has satellite calling units switched between call and no call and central unit recording call durations and satellite unit status

Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2080001A (en) * 1980-07-04 1982-01-27 Oswald Leonhard Service Call Arrangements e.g. for Restaurants
US4701849A (en) * 1986-03-07 1987-10-20 Elden Michael G System for summoning service personnel and monitoring their response time
DE19616908A1 (en) * 1996-04-16 1997-10-23 Engelbert Buening Modular call indicator e.g. for hospitals
DE19622309A1 (en) * 1996-05-19 1997-11-20 Norbert Hartz Table-top apparatus for requesting of attention from waiter
US5828294A (en) * 1994-01-31 1998-10-27 Shank; Edward J. Customer activated signal for service
WO2000026877A1 (en) * 1998-11-03 2000-05-11 Garcia Fernandez, Casimiro Remote wireless warning equipment for hotels and the like

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2080001A (en) * 1980-07-04 1982-01-27 Oswald Leonhard Service Call Arrangements e.g. for Restaurants
US4701849A (en) * 1986-03-07 1987-10-20 Elden Michael G System for summoning service personnel and monitoring their response time
US5828294A (en) * 1994-01-31 1998-10-27 Shank; Edward J. Customer activated signal for service
DE19616908A1 (en) * 1996-04-16 1997-10-23 Engelbert Buening Modular call indicator e.g. for hospitals
DE19622309A1 (en) * 1996-05-19 1997-11-20 Norbert Hartz Table-top apparatus for requesting of attention from waiter
WO2000026877A1 (en) * 1998-11-03 2000-05-11 Garcia Fernandez, Casimiro Remote wireless warning equipment for hotels and the like

Also Published As

Publication number Publication date
WO2004075133A2 (en) 2004-09-02

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