WO2004088450A3 - System and method for decision analysis and resolution - Google Patents

System and method for decision analysis and resolution Download PDF

Info

Publication number
WO2004088450A3
WO2004088450A3 PCT/US2004/010344 US2004010344W WO2004088450A3 WO 2004088450 A3 WO2004088450 A3 WO 2004088450A3 US 2004010344 W US2004010344 W US 2004010344W WO 2004088450 A3 WO2004088450 A3 WO 2004088450A3
Authority
WO
WIPO (PCT)
Prior art keywords
event
resolving
automatically
analyzing
resolution
Prior art date
Application number
PCT/US2004/010344
Other languages
French (fr)
Other versions
WO2004088450B1 (en
WO2004088450A2 (en
Inventor
Reuben Fischman
Adam Payne
Melissa Wills
Original Assignee
Gen Dynamics C4 Systems Inc
Reuben Fischman
Adam Payne
Melissa Wills
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Gen Dynamics C4 Systems Inc, Reuben Fischman, Adam Payne, Melissa Wills filed Critical Gen Dynamics C4 Systems Inc
Priority to GB0521955A priority Critical patent/GB2416057A/en
Priority to AU2004225190A priority patent/AU2004225190A1/en
Priority to CA002521140A priority patent/CA2521140A1/en
Publication of WO2004088450A2 publication Critical patent/WO2004088450A2/en
Publication of WO2004088450A3 publication Critical patent/WO2004088450A3/en
Publication of WO2004088450B1 publication Critical patent/WO2004088450B1/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/0631—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/02—Standardisation; Integration
    • H04L41/0233—Object-oriented techniques, for representation of network management data, e.g. common object request broker architecture [CORBA]

Abstract

A system and method for analyzing and resolving events within a computer network. The method for analyzing and resolving events within a computer network may include the steps of detecting an event, analyzing the event to determine a root cause for the event; relating a solution to the event based on the root cause; determining whether the solution can resolve the event automatically; automatically resolving the event when the event can be resolved automatically; and providing information for resolving the event to a user when the event cannot be resolved automatically (figure 3).
PCT/US2004/010344 2003-04-01 2004-04-01 System and method for decision analysis and resolution WO2004088450A2 (en)

Priority Applications (3)

Application Number Priority Date Filing Date Title
GB0521955A GB2416057A (en) 2003-04-01 2004-04-01 System and method for decision analysis and resolution
AU2004225190A AU2004225190A1 (en) 2003-04-01 2004-04-01 System and method for decision analysis and resolution
CA002521140A CA2521140A1 (en) 2003-04-01 2004-04-01 System and method for decision analysis and resolution

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US45980203P 2003-04-01 2003-04-01
US60/459,802 2003-04-01

Publications (3)

Publication Number Publication Date
WO2004088450A2 WO2004088450A2 (en) 2004-10-14
WO2004088450A3 true WO2004088450A3 (en) 2005-04-07
WO2004088450B1 WO2004088450B1 (en) 2005-08-11

Family

ID=33131905

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2004/010344 WO2004088450A2 (en) 2003-04-01 2004-04-01 System and method for decision analysis and resolution

Country Status (4)

Country Link
AU (1) AU2004225190A1 (en)
CA (1) CA2521140A1 (en)
GB (1) GB2416057A (en)
WO (1) WO2004088450A2 (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8060782B2 (en) * 2010-03-01 2011-11-15 Microsoft Corporation Root cause problem identification through event correlation

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5761502A (en) * 1995-12-29 1998-06-02 Mci Corporation System and method for managing a telecommunications network by associating and correlating network events
US20010039577A1 (en) * 2000-04-28 2001-11-08 Sharon Barkai Root cause analysis in a distributed network management architecture
US20020078017A1 (en) * 2000-08-01 2002-06-20 Richard Cerami Fault management in a VDSL network
US20030061212A1 (en) * 2001-07-16 2003-03-27 Applied Materials, Inc. Method and apparatus for analyzing manufacturing data
US6694507B2 (en) * 2000-12-15 2004-02-17 International Business Machines Corporation Method and apparatus for analyzing performance of object oriented programming code

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5761502A (en) * 1995-12-29 1998-06-02 Mci Corporation System and method for managing a telecommunications network by associating and correlating network events
US20010039577A1 (en) * 2000-04-28 2001-11-08 Sharon Barkai Root cause analysis in a distributed network management architecture
US20020078017A1 (en) * 2000-08-01 2002-06-20 Richard Cerami Fault management in a VDSL network
US6694507B2 (en) * 2000-12-15 2004-02-17 International Business Machines Corporation Method and apparatus for analyzing performance of object oriented programming code
US20030061212A1 (en) * 2001-07-16 2003-03-27 Applied Materials, Inc. Method and apparatus for analyzing manufacturing data

Also Published As

Publication number Publication date
CA2521140A1 (en) 2004-10-14
WO2004088450B1 (en) 2005-08-11
AU2004225190A1 (en) 2004-10-14
WO2004088450A2 (en) 2004-10-14
GB0521955D0 (en) 2005-12-07
GB2416057A (en) 2006-01-11

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