WO2006009929B1 - METHODS, SYSTEMS, AND COMPUTER PROGRAM PRODUCTS FOR SELECTING OR GENERATING A SINGLE CALL DETAIL RECORD (CDR) FROM A PLURALITY OF CDRs ASSOCIATED WITH A CALL HAVING A PLURALITY OF LEGS - Google Patents

METHODS, SYSTEMS, AND COMPUTER PROGRAM PRODUCTS FOR SELECTING OR GENERATING A SINGLE CALL DETAIL RECORD (CDR) FROM A PLURALITY OF CDRs ASSOCIATED WITH A CALL HAVING A PLURALITY OF LEGS

Info

Publication number
WO2006009929B1
WO2006009929B1 PCT/US2005/021623 US2005021623W WO2006009929B1 WO 2006009929 B1 WO2006009929 B1 WO 2006009929B1 US 2005021623 W US2005021623 W US 2005021623W WO 2006009929 B1 WO2006009929 B1 WO 2006009929B1
Authority
WO
WIPO (PCT)
Prior art keywords
cdr
cdrs
call
selecting
representative
Prior art date
Application number
PCT/US2005/021623
Other languages
French (fr)
Other versions
WO2006009929A2 (en
WO2006009929A3 (en
Inventor
Kenneth A Moisey
Clifton D Petteway
Peter J Marsico
Original Assignee
Tekelec Us
Kenneth A Moisey
Clifton D Petteway
Peter J Marsico
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Tekelec Us, Kenneth A Moisey, Clifton D Petteway, Peter J Marsico filed Critical Tekelec Us
Priority to EP05762688A priority Critical patent/EP1766955A2/en
Publication of WO2006009929A2 publication Critical patent/WO2006009929A2/en
Publication of WO2006009929A3 publication Critical patent/WO2006009929A3/en
Publication of WO2006009929B1 publication Critical patent/WO2006009929B1/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/41—Billing record details, i.e. parameters, identifiers, structure of call data record [CDR]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/43—Billing software details
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/47—Fraud detection or prevention means
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/49—Connection to several service providers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/58—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP based on statistics of usage or network monitoring
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/62—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP based on trigger specification
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/70—Administration or customization aspects; Counter-checking correct charges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/70—Administration or customization aspects; Counter-checking correct charges
    • H04M15/73—Validating charges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01—Details of billing arrangements
    • H04M2215/0148—Fraud detection or prevention means
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01—Details of billing arrangements
    • H04M2215/0164—Billing record, e.g. Call Data Record [CDR], Toll Ticket[TT], Automatic Message Accounting [AMA], Call Line Identifier [CLI], details, i.e. parameters, identifiers, structure
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01—Details of billing arrangements
    • H04M2215/0188—Network monitoring; statistics on usage on called/calling number
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/46—Connection to several service providers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/70—Administration aspects, modify settings or limits or counter-check correct charges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/70—Administration aspects, modify settings or limits or counter-check correct charges
    • H04M2215/7072—Validate charges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H04M3/2218—Call detail recording
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1313—Metering, billing

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Physics & Mathematics (AREA)
  • Probability & Statistics with Applications (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Monitoring And Testing Of Exchanges (AREA)

Abstract

A communication network (100) includes a monitoring system (200) and associated CDR selection and consolidation function (202). Network (100) includes a first end office (EO) (102) with a point code address 1-1-1, a first tandem office (104) with a point code address 2-2-2, a second tandem office (106) with a point code address 3-3-3, a second EO (108) with a code point address 4-4-4. EO (102) serves calling party subscriber B, and EO (108) serves called party subscriber A. Monitoring system (200) may receive CDR information from several signaling link monitoring probes (112-116). Each monitoring probes (112-116) monitors and copy SS7 MSU traffic between each leg and generate associated CDR information. Monitoring system (200) receives and stores the CDR information from each remote monitoring probe. Selection and consolidation function (202) processes the stored CDR information using single-CDR selection algorithm to generate a single CDR for the call.

Claims

AMENDED CLAIMS [Received by the International Bureau on 28 August 2006 (28.08.2006)]
1. A method for selecting a representative call detail record (CDR) from a plurality of CDRs associated with a call that involves a plurality of switching offices, the method comprising:
(a) analyzing a plurality of CDRs1 the plurality of CDRs including CDRs associated with different legs of a call that involves a plurality of switching offices and a plurality of legs;
(b) determining an office type associated with each of the CDRs; and
(c) selecting a CDR from the plurality of CDRs as a representative CDR associated with the call based on the office type.
2. The method of claim 1 wherein analyzing a plurality of CDRs includes analyzing a plurality of uncorrelated CDRs.
3. The method of claim 1 wherein analyzing a plurality of CDRs includes analyzing a plurality of correlated CDRs.
4. The method of claim 1 wherein analyzing a plurality of CDRs includes analyzing a plurality of CDRs stored in a single geographic location.
5. The method of claim 1 wherein analyzing a plurality of CDRs includes analyzing a plurality of CDRs stored in a plurality of different geographic locations.
6. The method of claim 1 wherein determining an office type associated with each of the CDRs includes determining an office type based on an originating address associated with each of the CDRs.
7. The method of claim 6 wherein the originating address includes an originating signaling system 7 (SS7) point code associated with the CDRs.
8. The method of claim 1 wherein selecting a CDR from the plurality of CDRs as a representative CDR includes selecting a CDR having an originating point code that is not associated with a tandem office.
9. The method of claim 1 wherein selecting a CDR from the plurality of CDRs as a representative CDR includes selecting a CDR associated with an originating end office.
40
10. The method of claim 1 wherein selecting a CDR from the plurality of CDRs as a representative CDR includes selecting a CDR associated with a combined class of 4/5 tandem office.
11. The method of claim 1 wherein selecting a CDR from the plurality of CDRs as a representative CDR includes selecting a CDR having an originating point code that is associated with a tandem office and that includes a calling party number (CdPN) and a called party number (CgPN) in a tandem NPA-NXX list.
12. A method for identifying and combining call detail records (CDRs) produced for different legs of the same call, the method comprising:
(a) determining an office type associated with a first CDR of a plurality of CDRs collected from different monitoring locations;
(b) determining whether the office type indicates that a call associated with the first CDR is a multi-leg call; and (c) in response to determining that the call is a multi-leg call, locating at least one additional CDR associated with the call and combining the additional CDR with the first CDR to produce a consolidated CDR for the multi-leg call.
13. The method of claim 12 wherein determining whether the office type indicates a multi-leg call includes determining whether the first CDR includes a point code associated with a tandem office.
14. The method of claim 13 wherein locating at least one additional CDR includes:
(a) extracting a calling party number (CgPN) and a called party number (CdPN) from the first CDR; and
(b) searching for CDRs that include the CgPN and CdPN.
15. The method of claim 14 wherein searching for CDRs that include the CgPN and CdPN includes searching for CDRs within a predetermined time range of the first CDR.
16. The method of claim 12 wherein locating the at least one additional CDR includes determining whether the first CDR includes number portability information, and, in response, using the number portability information to locate the at least one additional CDR.
41
17. The method of claim 16 wherein the number portability translation information includes a generic address parameter (GAP) value.
18. The method of claim 12 wherein locating at least one additional CDR includes extracting a CdPN from the first CDR and searching a listing of tandem NPA-NXX values that include LRN values for the tandem office.
19. The method of claim 12 wherein generating a consolidated CDR includes tagging each CDR related to the call with a correlation parameter.
20. The method of claim 12 wherein generating a consolidated CDR includes generating a super CDR record that includes information associated with some or all of the CDR records related to the call.
21. The method of claim 12 wherein the first CDR includes number portability translation information.
22. The method of claim 21 wherein the number portability translation information includes a location routing number.
23. The method of claim 21 wherein the number portability translation information includes a generic address parameter.
24. The method of claim 21 wherein the number portability translation information includes a jurisdiction information parameter.
25. A method for selecting a representative CDR from a plurality of CDRs associated with a call that involves a plurality of switching offices and a number portability translation, the method comprising:
(a) analyzing a plurality of CDRs generated from messages collected at a plurality of different monitoring locations;
(b) determining whether a plurality of CDRs exists for different legs of the same call; and
(c) in response to determining that a plurality of CDRs exists for different legs of the same call, locating the CDRs and selecting a representative CDR from the plurality of CDRs, wherein selecting a representative CDR includes selecting a CDR that includes number portability translation information.
42
26. A system for selecting a single call detail record (CDR) from a plurality of call detail records (CDRs) associated with a call that involves a plurality of switching offices and a plurality of legs, the system comprising: (a) at least one database for storing a plurality of CDR records; and (b) a selection/consolidation function for:
(i) analyzing the CDR records in the at least one database; (ii) determining an office type associated with each CDR; and
(iii) selecting a representative CDR for the call based on the office type.
27. The system of claim 26 wherein, in selecting a representative CDR for the call based on the office type, the selection/consolidation function is adapted to select a CDR that does not have an originating point code associated with a tandem office.
28. The system of claim 26 wherein, in selecting a representative CDR, the selection/consolidation function is adapted to select a CDR associated with an originating end office.
29. The system of claim 26 wherein, in selecting a representative CDR, the selection/consolidation function is adapted to select a CDR having an originating point code that is associated with a tandem office and that includes a calling party number (CdPN) and called party number (CgPN) and a called party (in a tandem NPA-NXX list).
30. The system of claim 26 wherein, in selecting a representative CDR, the selection/consolidation function is adapted to select a CDR having an originating point code that is associated with a combination class 4/5 office.
31. The system of claim 26 wherein the selection/consolidation function is adapted to provide the selected representative CDR to a network service application.
32. A system for correlating a plurality of call detail records (CDRs) associated with a call that involves a plurality of switching offices and a plurality of legs and for generating a CDR that is representative of the call, the system comprising:
(a) at least one database that includes a plurality of CDR records; and (b) a selection/consolidation function for:
(i) accessing a CDR record that is contained in the at least one database; (ii) using an office type to determine whether the CDR is associated with a call that includes a plurality of legs; (iii) in response to identifying the CDR as being associated with a call that includes a plurality of legs, using information contained in the CDR to locate additional
CDR records associated with the call; and
(iv) generating a consolidated CDR that contains information associated with at least some of the CDR records associated with the multi-leg call.
33. The system of claim 32 wherein the selection/consolidation function is adapted to provide the consolidated CDR to a network service application,
34. The system of claim 32 wherein the selection/consolidation function is adapted to use a called party identifier in locating additional CDR records associated with the call.
35. The system of claim 32 wherein the selection/consolidation function is adapted to use a calling party identifier in locating additional CDR records associated with the multi-leg call.
36. The system of claim 32 wherein the selection/consolidation function is adapted to use time stamp information in locating additional CDR records associated with the multi-leg call.
37. The system of claim 32 wherein the selection/consolidation function is adapted to use a generic address parameter (GAP) value in locating additional CDR records associated with the multi-leg call.
38. The system of claim 32 wherein the selection/consolidation function is adapted to identify the CDR as being associated with a multi-leg call
44 based on whether a called party number value or a calling party number value contained in the CDR are serviced by the switching office associated with an originating address associated with the CDR.
39. The system of claim 32 wherein the selection/consolidation function is adapted to tag each CDR related to the multi-leg call with a correlation parameter in generating the consolidated CDR.
40. The system of claim 32 wherein the consolidated CDR includes a super CDR record that includes information associated with some or all of the CDR records related to the multi-leg call.
41. The system of claim 32 wherein the consolidated CDR includes number portability translation information.
42. The system of claim 41 wherein the number portability translation information includes a location routing number.
43. The system of claim 41 wherein the number portability translation information includes a generic address parameter.
44. The system of claim 41 wherein the number portability translation information includes a jurisdiction information parameter. 45. A system for correlating a plurality of call detail records (CDRs) associated with a call that involves a plurality of legs and a plurality of switching offices and for selecting a CDR that is representative of the call, the system compnsing:
(a) at least one database for storing a plurality of CDR records; and
(b) a correlation and consolidation function for:
(i) accessing analyzing the CDR records in the at least one database;
(ii) determining whether a plurality of CDRs exists for different legs of the same call; and
(iii) in response to determining that a plurality of CDRs exists for different legs of the same call, selecting a
45 CDR from the plurality of CDRs that includes number portability translation information.
46. A computer program product comprising computer executable instructions embodied in a computer readable medium for performing steps comprising:
(a) analyzing a plurality of CDRs, the plurality of CDRs including
CDRs associated with different legs of a call that involves a plurality of switching offices and a plurality of legs; (b) determining an office type associated with each of the CDRs; and (c) selecting a CDR from the plurality of CDRS as a representative
CDR associated with the call based on the office type.
47. A computer program product comprising computer executable instructions embodied in a computer readable medium for performing steps comprising:
(a) determining an office type associated with a first CDR of a plurality of CDRs collected from different monitoring locations;
(b) determining whether the office type indicates that a call associated with the first CDR is a multi-leg call; and
(c) in response to determining that the call is a multi-leg call, locating at least one additional CDR associated with the call and combining the additional CDR with the first CDR to produce a consolidated CDR for the multi-leg call.
48. A computer program product comprising computer executable instructions embodied in a computer readable medium for performing steps comprising: (a) analyzing a plurality of CDRs generated from messages collected at a plurality of different monitoring locations; (b) determining whether a plurality of CDRs exists for different legs of the same call; and
(c) in response to determining that a plurality of CDRs exists for different legs of the same call, locating the CDRs and selecting
46 a representative CDR from the plurality of CDRs, wherein selecting a representative CDR includes selecting a CDR that includes number portability translation information.
47
PCT/US2005/021623 2004-06-18 2005-06-20 METHODS, SYSTEMS, AND COMPUTER PROGRAM PRODUCTS FOR SELECTING OR GENERATING A SINGLE CALL DETAIL RECORD (CDR) FROM A PLURALITY OF CDRs ASSOCIATED WITH A CALL HAVING A PLURALITY OF LEGS WO2006009929A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
EP05762688A EP1766955A2 (en) 2004-06-18 2005-06-20 METHODS, SYSTEMS, AND COMPUTER PROGRAM PRODUCTS FOR SELECTING OR GENERATING A SINGLE CALL DETAIL RECORD (CDR) FROM A PLURALITY OF CDRs ASSOCIATED WITH A CALL HAVING A PLURALITY OF LEGS

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US58121804P 2004-06-18 2004-06-18
US60/581,218 2004-06-18

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WO2006009929A3 WO2006009929A3 (en) 2006-08-17
WO2006009929B1 true WO2006009929B1 (en) 2006-10-12

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US20050281399A1 (en) 2005-12-22

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