WO2006031716A3 - Resetting access account passwords of a multitude of compartmentalized systems - Google Patents

Resetting access account passwords of a multitude of compartmentalized systems Download PDF

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Publication number
WO2006031716A3
WO2006031716A3 PCT/US2005/032385 US2005032385W WO2006031716A3 WO 2006031716 A3 WO2006031716 A3 WO 2006031716A3 US 2005032385 W US2005032385 W US 2005032385W WO 2006031716 A3 WO2006031716 A3 WO 2006031716A3
Authority
WO
WIPO (PCT)
Prior art keywords
ivr
compartmentalized
data
account
access account
Prior art date
Application number
PCT/US2005/032385
Other languages
French (fr)
Other versions
WO2006031716A2 (en
Inventor
Jon Paden
Bobby Sams
Kurt M Joseph
Jon Harris
Antonio Green
Original Assignee
Sbc Knowledge Ventures Lp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Sbc Knowledge Ventures Lp filed Critical Sbc Knowledge Ventures Lp
Publication of WO2006031716A2 publication Critical patent/WO2006031716A2/en
Publication of WO2006031716A3 publication Critical patent/WO2006031716A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/382—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using authorisation codes or passwords
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals

Abstract

A method for resetting access account passwords using an interactive voice response system (IVR) (42) can include the step of the IVR (42) receiving a user request to reset a password. Account identification data can be acquired. The acquired data can be matched to account information stored in at least one compartmentalized system (14A-14C). The matching can identify at least one access account for which the user request applies. The IVR (42) can also receive account verification data and compare this data with data stored within the compartmentalized system (14A-14C) associated with the identified access account. Based upon results of this comparison, the IVR (42) can reset the password stored within the compartmentalized system (14A-14C). The IVR (42) can be configured to reset passwords for several compartmentalized systems (14A-14C).
PCT/US2005/032385 2004-09-10 2005-09-09 Resetting access account passwords of a multitude of compartmentalized systems WO2006031716A2 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US10/937,959 2004-09-10
US10/937,959 US7624278B2 (en) 2004-09-10 2004-09-10 Resetting access account passwords of a multitude of compartmentalized systems

Publications (2)

Publication Number Publication Date
WO2006031716A2 WO2006031716A2 (en) 2006-03-23
WO2006031716A3 true WO2006031716A3 (en) 2007-01-11

Family

ID=36035469

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2005/032385 WO2006031716A2 (en) 2004-09-10 2005-09-09 Resetting access account passwords of a multitude of compartmentalized systems

Country Status (2)

Country Link
US (1) US7624278B2 (en)
WO (1) WO2006031716A2 (en)

Families Citing this family (17)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR100536939B1 (en) * 2003-07-11 2005-12-19 엘지전자 주식회사 Slide type portable terminal
US8646051B2 (en) * 2004-09-10 2014-02-04 At&T Intellectual Property I, L.P. Automated password reset via an interactive voice response system
US7861287B2 (en) * 2006-05-17 2010-12-28 International Business Machines Corporation System and method for utilizing audit information for challenge/response during a password reset process
US7874011B2 (en) * 2006-12-01 2011-01-18 International Business Machines Corporation Authenticating user identity when resetting passwords
US20080249909A1 (en) * 2007-04-06 2008-10-09 Dana Lorberg Remittance system with automatic finding of cash locations
US20080282185A1 (en) * 2007-05-11 2008-11-13 International Business Machines Corporation Customized messages for password/passcode change events
WO2009029296A1 (en) * 2007-08-31 2009-03-05 At & T Mobility Ii Llc Enhanced messaging with language translation feature
WO2010002382A1 (en) * 2008-06-30 2010-01-07 At&T Mobility Ii Llc Call handling treatment for voicemail systems
WO2011019648A1 (en) * 2009-08-10 2011-02-17 Epitherix, Llc Indazoles as wnt/b-catenin signaling pathway inhibitors and therapeutic uses thereof
US8443425B1 (en) * 2009-08-14 2013-05-14 Intuit Inc. Remotely authenticating using a mobile device
US9870452B1 (en) 2010-03-02 2018-01-16 Amazon Technologies, Inc. Assigning new passcodes to electronic devices
US8549314B2 (en) 2010-04-29 2013-10-01 King Saud University Password generation methods and systems
CN102625304B (en) * 2011-01-27 2016-01-20 腾讯科技（深圳）有限公司 Failure mobile terminal associated application remembers system, the device and method of password
US9055055B1 (en) * 2013-06-21 2015-06-09 Amazon Technologies, Inc. Provisioning account credentials via a trusted channel
CN104917737B (en) * 2014-03-14 2019-12-20 腾讯科技（深圳）有限公司 User account protection method and device
US10558797B2 (en) * 2016-08-12 2020-02-11 Duo Security, Inc. Methods for identifying compromised credentials and controlling account access
CN114444860B (en) * 2021-12-24 2023-04-18 长威信息科技发展股份有限公司 One-code passing method and terminal

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6973575B2 (en) * 2001-04-05 2005-12-06 International Business Machines Corporation System and method for voice recognition password reset

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6016476A (en) * 1997-08-11 2000-01-18 International Business Machines Corporation Portable information and transaction processing system and method utilizing biometric authorization and digital certificate security
US6625258B1 (en) * 1999-12-27 2003-09-23 Nortel Networks Ltd System and method for providing unified communication services support
WO2003105126A1 (en) * 2002-06-05 2003-12-18 Vas International, Inc. Biometric identification system
US6876727B2 (en) * 2002-07-24 2005-04-05 Sbc Properties, Lp Voice over IP method for developing interactive voice response system
WO2009029296A1 (en) * 2007-08-31 2009-03-05 At & T Mobility Ii Llc Enhanced messaging with language translation feature

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6973575B2 (en) * 2001-04-05 2005-12-06 International Business Machines Corporation System and method for voice recognition password reset

Also Published As

Publication number Publication date
US20060059361A1 (en) 2006-03-16
US7624278B2 (en) 2009-11-24
WO2006031716A2 (en) 2006-03-23

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