WO2007145819A3 - Customer relationship management system and method - Google Patents

Customer relationship management system and method Download PDF

Info

Publication number
WO2007145819A3
WO2007145819A3 PCT/US2007/012704 US2007012704W WO2007145819A3 WO 2007145819 A3 WO2007145819 A3 WO 2007145819A3 US 2007012704 W US2007012704 W US 2007012704W WO 2007145819 A3 WO2007145819 A3 WO 2007145819A3
Authority
WO
WIPO (PCT)
Prior art keywords
management system
relationship management
customer relationship
customer
software
Prior art date
Application number
PCT/US2007/012704
Other languages
French (fr)
Other versions
WO2007145819A2 (en
Inventor
Sadek Baroudi
Roger Smith
Jacob Taylor
John Roberts
Clinton Oram
Ajay Gupta
Majed Itani
Original Assignee
Sugarcrm Inc
Sadek Baroudi
Roger Smith
Jacob Taylor
John Roberts
Clinton Oram
Ajay Gupta
Majed Itani
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Sugarcrm Inc, Sadek Baroudi, Roger Smith, Jacob Taylor, John Roberts, Clinton Oram, Ajay Gupta, Majed Itani filed Critical Sugarcrm Inc
Publication of WO2007145819A2 publication Critical patent/WO2007145819A2/en
Publication of WO2007145819A3 publication Critical patent/WO2007145819A3/en

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Human Resources & Organizations (AREA)
  • Operations Research (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Data Mining & Analysis (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Stored Programmes (AREA)
  • Indicating And Signalling Devices For Elevators (AREA)

Abstract

A software-based customer relationship management system and method.
PCT/US2007/012704 2006-05-26 2007-05-29 Customer relationship management system and method WO2007145819A2 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US80882206P 2006-05-26 2006-05-26
US60/808,822 2006-05-26

Publications (2)

Publication Number Publication Date
WO2007145819A2 WO2007145819A2 (en) 2007-12-21
WO2007145819A3 true WO2007145819A3 (en) 2008-12-18

Family

ID=38832282

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2007/012704 WO2007145819A2 (en) 2006-05-26 2007-05-29 Customer relationship management system and method

Country Status (1)

Country Link
WO (1) WO2007145819A2 (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20130036138A1 (en) * 2011-08-01 2013-02-07 Matthew Bellows Systems and methods for e-mail-based customer relationship management

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5680611A (en) * 1995-09-29 1997-10-21 Electronic Data Systems Corporation Duplicate record detection
US5956736A (en) * 1996-09-27 1999-09-21 Apple Computer, Inc. Object-oriented editor for creating world wide web documents
US6453233B1 (en) * 1999-08-31 2002-09-17 Denso Corporation Method of making update information of map data and differential data of map data updating system

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5680611A (en) * 1995-09-29 1997-10-21 Electronic Data Systems Corporation Duplicate record detection
US5956736A (en) * 1996-09-27 1999-09-21 Apple Computer, Inc. Object-oriented editor for creating world wide web documents
US6453233B1 (en) * 1999-08-31 2002-09-17 Denso Corporation Method of making update information of map data and differential data of map data updating system

Also Published As

Publication number Publication date
WO2007145819A2 (en) 2007-12-21

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