WO2008059517A3 - A smart knowledge voice information system for storing and retrieving 'knowledge voice' data through multiple communication channels - Google Patents

A smart knowledge voice information system for storing and retrieving 'knowledge voice' data through multiple communication channels Download PDF

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Publication number
WO2008059517A3
WO2008059517A3 PCT/IN2007/000370 IN2007000370W WO2008059517A3 WO 2008059517 A3 WO2008059517 A3 WO 2008059517A3 IN 2007000370 W IN2007000370 W IN 2007000370W WO 2008059517 A3 WO2008059517 A3 WO 2008059517A3
Authority
WO
WIPO (PCT)
Prior art keywords
knowledge
voice
knowledge voice
retrieving
storing
Prior art date
Application number
PCT/IN2007/000370
Other languages
French (fr)
Other versions
WO2008059517A2 (en
Inventor
Anuj Gupta
Original Assignee
Anuj Gupta
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Anuj Gupta filed Critical Anuj Gupta
Publication of WO2008059517A2 publication Critical patent/WO2008059517A2/en
Publication of WO2008059517A3 publication Critical patent/WO2008059517A3/en

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53333—Message receiving aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/60—Medium conversion

Abstract

Knowledge voice acts like a library in that it provides a repository for voice information various subjects, but it also tries to make available to the user as a whole the knowledge that is received from various channels. This knowledge may be the most valuable of all because it is put in context and it is frequently more extensive and up-to-date and, therefore, more useful for decision-making. In short, knowledge voice helps ensure that the right information gets to the right people at the right time to make the right decisions.
PCT/IN2007/000370 2006-08-28 2007-08-28 A smart knowledge voice information system for storing and retrieving 'knowledge voice' data through multiple communication channels WO2008059517A2 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
IN1928/DEL/2006 2006-08-28
IN1928DE2006 2006-08-28

Publications (2)

Publication Number Publication Date
WO2008059517A2 WO2008059517A2 (en) 2008-05-22
WO2008059517A3 true WO2008059517A3 (en) 2008-08-28

Family

ID=39402098

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/IN2007/000370 WO2008059517A2 (en) 2006-08-28 2007-08-28 A smart knowledge voice information system for storing and retrieving 'knowledge voice' data through multiple communication channels

Country Status (1)

Country Link
WO (1) WO2008059517A2 (en)

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20040131081A1 (en) * 2002-09-12 2004-07-08 Sabeer Bhatia Communications systems and methods for exchanging messages between users
WO2006016885A1 (en) * 2004-07-12 2006-02-16 Sonolink Communications, Inc. System and method for multi-tiered rule filtering
US20070217579A1 (en) * 2006-03-20 2007-09-20 Arun Sobti System and method for enhanced voice mail

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20040131081A1 (en) * 2002-09-12 2004-07-08 Sabeer Bhatia Communications systems and methods for exchanging messages between users
WO2006016885A1 (en) * 2004-07-12 2006-02-16 Sonolink Communications, Inc. System and method for multi-tiered rule filtering
US20070217579A1 (en) * 2006-03-20 2007-09-20 Arun Sobti System and method for enhanced voice mail

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
WHITTAKER S ET AL: "SCANMAIL: A VOICEMAIL INTERFACE THAT MAKES SPEECH BROWSABLE, READABLE AND SEARCHABLE", CHI 2002 CONFERENCE PROCEEDINGS. CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS. MINNEAPOLIS, MN, APRIL 20 - 25, 2002; [CHI CONFERENCE PROCEEDINGS. HUMAN FACTORS IN COMPUTING SYSTEMS], NEW YORK, NY : ACM, US, 20 April 2002 (2002-04-20), pages 275 - 282, XP001099418, ISBN: 978-1-58113-453-7 *

Also Published As

Publication number Publication date
WO2008059517A2 (en) 2008-05-22

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