WO2009158077A3 - Devices and methods used in the processing of converting audio messages to text messages - Google Patents

Devices and methods used in the processing of converting audio messages to text messages Download PDF

Info

Publication number
WO2009158077A3
WO2009158077A3 PCT/US2009/044270 US2009044270W WO2009158077A3 WO 2009158077 A3 WO2009158077 A3 WO 2009158077A3 US 2009044270 W US2009044270 W US 2009044270W WO 2009158077 A3 WO2009158077 A3 WO 2009158077A3
Authority
WO
WIPO (PCT)
Prior art keywords
text
interface tool
devices
current invention
messages
Prior art date
Application number
PCT/US2009/044270
Other languages
French (fr)
Other versions
WO2009158077A2 (en
Inventor
Daniel Michael Doulton
Robert Wheatley
Andrew Daborn
Original Assignee
Spinvox Inc.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Spinvox Inc. filed Critical Spinvox Inc.
Publication of WO2009158077A2 publication Critical patent/WO2009158077A2/en
Publication of WO2009158077A3 publication Critical patent/WO2009158077A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/06—Message adaptation to terminal or network requirements
    • H04L51/066—Format adaptation, e.g. format conversion or compression
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/07—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail characterised by the inclusion of specific contents
    • H04L51/10—Multimedia information
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00—Speech recognition
    • G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/60—Medium conversion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53333—Message receiving aspects

Abstract

In human agent assisted automated voice to text conversion processes several devices and methods are used to improve the speed of conversion while maintaining quality and accuracy. The current invention is an interface tool used between the human agent and the devices used in the voice to text conversion process. In one aspect of the embodiment of the current invention this interface tool is used in the process of entering text into the text file in the conversion process. In another aspect of the current invention, this interface tool is used to review, compare, and edit a previously converted/entered text file against its related audio file. The purpose of the review interface tool not only edits and corrects the previously converted text file but also provides input data to increase the overall predictive capabilities of the system.
PCT/US2009/044270 2008-05-15 2009-05-15 Devices and methods used in the processing of converting audio messages to text messages WO2009158077A2 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US5364008P 2008-05-15 2008-05-15
US61/053,640 2008-05-15

Publications (2)

Publication Number Publication Date
WO2009158077A2 WO2009158077A2 (en) 2009-12-30
WO2009158077A3 true WO2009158077A3 (en) 2010-04-22

Family

ID=41445162

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2009/044270 WO2009158077A2 (en) 2008-05-15 2009-05-15 Devices and methods used in the processing of converting audio messages to text messages

Country Status (1)

Country Link
WO (1) WO2009158077A2 (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US9042867B2 (en) 2012-02-24 2015-05-26 Agnitio S.L. System and method for speaker recognition on mobile devices

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6282510B1 (en) * 1993-03-24 2001-08-28 Engate Incorporated Audio and video transcription system for manipulating real-time testimony
US6366882B1 (en) * 1997-03-27 2002-04-02 Speech Machines, Plc Apparatus for converting speech to text
US20050060159A1 (en) * 2003-09-17 2005-03-17 Richard Jackson Text transcription with correlated image integration

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6282510B1 (en) * 1993-03-24 2001-08-28 Engate Incorporated Audio and video transcription system for manipulating real-time testimony
US6366882B1 (en) * 1997-03-27 2002-04-02 Speech Machines, Plc Apparatus for converting speech to text
US20050060159A1 (en) * 2003-09-17 2005-03-17 Richard Jackson Text transcription with correlated image integration

Also Published As

Publication number Publication date
WO2009158077A2 (en) 2009-12-30

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