WO2013113887A1

WO2013113887A1 - System of personalised recognition of the kinematic diagram of optical product sales

Info

Publication number: WO2013113887A1
Application number: PCT/EP2013/052057
Authority: WO
Inventors: Laurent Levy
Original assignee: Optical Center
Priority date: 2012-02-01
Filing date: 2013-02-01
Publication date: 2013-08-08
Also published as: FR2986357A1

Abstract

System for identifying users (106) of a premises selling a plurality of optical items (100), characterised in that it comprises: - a plurality of RFID markers of optical items (102), - a plurality of RFID markers of users (104), - equipment implementing means for storing and processing (107) a database of optical items (100) and a database of users (106), - a computer terminal (108) connected to the database of optical items (100) and to the database of users, - a mobile RFID marker reader (110), - a fixed RFID marker reader (112), the mobile RFID marker reader (110) detecting and reading the RFID markers of optical items (102) and modifying the database of items, the computer terminal (108) modifying the database of users, and the fixed RFID marker reader (112) detecting and reading the RFID markers of users (104).

Description

Custom recognition system for the optical product sales diagram

Field of the invention

The invention relates to a system for identifying users of a sales premises of a plurality of optical items.

State of the art

An optical sales room, such as an optician's shop, is a sales area with a large audience.

A sales office for optical articles must therefore present optical articles corresponding on the one hand to a wide variety of tastes, and on the other hand to a wide variety of needs. For this purpose, it is necessary for such a sales room to present a large number of references of optical items offering a wide range of possibilities.

Customers of an optical sales office expect to be advised on the references available when they are in the room. It is necessary, for logistical reasons as well as to evaluate the level of security of the premises, to regularly carry out inventories of the presented references. Such inventories in a sales office of optical items are traditionally made manually, article by article, listing the references present on each of the articles. This results in inventories that can last several hours and may contain errors. The number of feasible inventories is thus limited, and it is not possible to obtain the frequency necessary to advise the customers according to the state of the references available in the local. Although the public is general, customers of an optical sales office usually go there to obtain a specific and personalized optical article. Customers therefore expect a welcome and personalized follow-up.

The systems available to date consist of simple databases that establish a list of customers in the sales room.

To date, there is no system that makes it possible to meet the differentiation and personalization needs of customer service in optical sales premises.

There is therefore a strong need for improvement of the premises for the sale of optical items.

General presentation of the invention

An object of the invention is to provide a system adapted to a sales room of a plurality of optical items that meets these needs.

One purpose is in particular to provide such a system that allows efficient processing of information relating to the optical goods shop. One goal is in particular to provide a system for improving the service rendered to the customer.

An object of the invention is to provide a system that allows the customization of the service rendered to the customer.

For this purpose, there is provided a system for identifying shop room users of a plurality of optical items, comprising:

a plurality of RFID markers of optical articles,

a plurality of RFID markers of users, an equipment implementing means for storing and processing a database of optical articles and a database of users,

a computer termal connected to the database of optical articles and to the database of users,

a mobile reader of RFID markers,

- a fixed reader of RFID markers.

The mobile RFID marker reader is adapted to detect and read RFID markers of optical items and to modify the item database. The computer terminal is adapted to modify the user database, and the fixed reader of RFID markers is adapted to detect and read the RFID markers of users.

The invention is advantageously completed by the following features, taken alone or in any of their technically possible combinations:

the fixed reader of RFID markers is adapted to detect and read the RFID markers of optical articles and to trigger a security alarm of the sales room in the event of detection of an RFID tag of an optical article,

an article reference database, in which the mobile reader of RFID markers is adapted to detect and read each of the plurality of RFID markers of optical items associated with an optical article of the sales room of optical articles, for searching for each optic article RFID tag read the corresponding reference in the article reference database, and for adding this reference to the optical article database ,

- Access to the databases and information flows between the computer terminal and the readers mobile and fixed depend on the storage and processing means accessible from the computer terminal, the user RFID markers are placed in user cards comprising means for storing information relating to the user,

an operational set of measurements comprising a computer terminal adapted to modify the user database and an optical measurement device, the operational set of measurements being connected to the user database and adapted to store the measurements in the database; database of users and / or in information storage means associated with a user RFID tag, a security device adapted to be attached to an optical article, the security device comprising one of the plurality of RFID markers of optical items and a location device,

means for activating the localization device,

the locator activation means are adapted to activate the locating device when the corresponding optic article RFID tag is detected by the fixed reader of RFID markers,

a plurality of RFID correction markers, each incorporated into an eyewear article and comprising means for storing the optical correction of the eyewear article, the correction RFID marker being detectable and read by at least one RFID reader of the optical goods sales office,

The invention furthermore relates to a method for inventorying a premises for the sale of optical articles by the system described above, comprising steps of: - identification of the optical goods sales room,

- choice of the category of items to be inventoried,

- launch of the inventory by the mobile reader of RFID markers,

reading the references of the RFID markers of optical articles by the mobile reader of RFID markers,

- checking the inventory by comparing the references read with the references of a reference database,

obtaining information from each reference read from the reference database.

The invention further relates to a method of identifying users of an optical items sales room by the system described above, comprising steps of:

detection and reading of a user RFI marker D by the fixed reader of RFID markers,

transmission of an identifier of the user's RFID tag,

- Comparison of the identifier with references of the user database and identification of a user, - Display of information from the database of users corresponding to the identified user.

The invention relates to a method for triggering a security alarm of a premises for the sale of optical items by the system described above, comprising steps of:

detection and reading of an optical article RFID marker by the fixed reader of RFID markers,

identifying information from the item database corresponding to the detected optical article RFID tag, and displaying information on the computer terminal. Presentation of figures

Other features and advantages of the invention will become apparent in the following description of an embodiment. In the accompanying drawings:

FIG. 1 represents an exemplary embodiment of a system according to the invention,

FIG. 2 represents an optical article RFID tag of an exemplary embodiment of a system according to the invention,

FIG. 3 represents a user ID RF tag of an exemplary embodiment of a system according to the invention

FIG. 4 represents various steps of an inventory of an optical goods sales room by an exemplary embodiment of a system according to the invention,

FIG. 5 represents various steps of a user identification method enabled by an exemplary embodiment of a system according to the invention,

FIG. 6 represents the various steps of a method of triggering a security alarm by an exemplary embodiment of a system according to the invention.

Description of the invention

Example of a user identification system

Referring to Figure 1, there is described a user identification system 106 of a sales room of a plurality of optical items • RFID markers

The system comprises a plurality of RFID markers of optical articles 102. Radio Frequency IDentification (RFID) markers are devices comprising a radio antenna 300 and an electronic chip. 302 including data. Each optical article of the sales room is associated with an optical article RFID marker 102. As illustrated in FIG. 2, the optical article RFID marker 102 is placed in a security device 200 fixed on the corresponding optical article 100. The security device 200 protects the optical article 102 RFID tag. A tag 202 disposed on the surface of the security device 200 displays information relating to the optical article 100. The security device 200 further comprises a locator device 204. The locator device 204 may be a GPS marker. The locating device 204 may be activated by activation means. The activation means may be a GPS controller.

The system assumes a plurality of user RFID devices 1 04. As shown in FIG. 3, these user RFID tags D 104 may be placed in user cards 114 comprising User information storage means 106. The user cards 1 14 are in the possession of the users 106 having provided the information necessary for the creation of a reference relating to them in a database of users.

• Data base

The database of users may be specific to the local sales of optical items, or a set of premises for the sale of optical items. The system makes it possible to identify all the users of a set of sales premises. Users are for example customers who have received a loyalty card. The user database is stored by storage and processing means 107 implemented by a device. The storage and processing means 107 may be specific to the premises for the sale of optical items, or to a set of premises for the sale of optical items. It will be understood that a computing device comprising a microprocessor and a hard disk may constitute an equipment implementing such storage and processing means 107. The storage and processing means 107 may comprise a computer server.

The user database may include the information necessary to identify the user 106, his contact information and the purchases made in the sales premises concerned by the user database. It may also include information regarding the view of the user 106, its optical correction.

A database of optical items is also stored by the storage and processing means 107. The optical items database comprises the references of the optical items 1 00 of the item sales room. optics intended to be sold. When an optical article 100, for example an eyeglass frame, is sold, the optical article RFID marker 102 is separated therefrom. It is possible to separate the identifier information corresponding to the frame sold in the database, and associate the marker to another optical article 100.

A computer terminator 108 is connected to the optical item database and the user database. The computer term in 1 08 allows the display of inform ations databases. The computer terminal 1 08 also allows the modification of this information. The computer terminal 1 08 thus makes it possible to create a new entry for a new user 106 in the user database. At this entry can be associated an identifier of the user. Access to databases is permitted by the means storage and processing usable at the computer terminal 108.

• RFID marker readers

The system also includes a mobile reader 110 of RFID markers and a fixed reader 112 of RFID markers. By RFID reader is meant a controller capable of communicating with RFID markers via their radio antennas 300. The RFID reader thus reads the data stored by the RFID markers, and possibly modify these data.

The mobile RFID marker reader 110 is adapted to detect and read the RFID markers of optical items 102 and to modify the optical item database. The mobile reader RFID tags 110 is an inventory reader comprising wireless communication means, for example by Bluetooth transmission, with the database of optical items. Such a mobile reader 110 makes it possible to carry out an inventory of the optical items sales room 100 by simply passing in front of the optical articles 100, by reading each of the plurality of RFID markers of optical articles 102. The system thus makes it possible to carry out the inventory of an optical goods sales room in a few tens of minutes, for example in half an hour, as opposed to several hours for a manual inventory. In addition, a real-time inventory report can be made.

The fixed reader RFID tag reader 112 can detect and read the user RFID markers 104. It can be a portal at the entrance of the optical items sales room, or a set of gantries, each located at an entrance if the sales room has several entrances. The reading of the user RFID markers 104 makes it possible to identify the users 106 entering the sales room of optical articles and thus allows a personalized reception. For example, it will be possible for a salesman of the sales office to know the local of which the user 106 is a client, if a command is in progress, which is the optician designated by the user, or if a remiee has been granted to the user.

In addition, the user does not have to pull out his user card 1 14 and benefits from improved support.

The fixed reader 11 of RFID markers makes it possible to detect and read the RFID markers of optical articles 102. The user identification system is also a security system. To report any attempted theft, it is possible to trigger a security alarm of the sales room in the event of detection of an optical article RFID marker 102 by the fixed reader 1 12 of RFID markers. The triggering of the security alarm includes identifying information from the item database corresponding to the optical item RFID tag 102 detected by the fixed reader 11 of RFID tags. This information is then displayed on the computer terminal 108. The triggering of the alarm may furthermore include a ringing signal or a luminous signal.

When an optical article RFID marker 102 is detected by the fixed reader 11 of RFID markers, the activation means of the locating device 204 of the security device 200 corresponding to the item RFID tag 102 enable the locator device 204. The localization device 204 tracks the position of the optical article 102.

An additional RFID marker reader may be provided in the sales room for modifying RFID tag information of optical items 102 or user RFID tags 106.

The transmissions of information between the mobile readers 1 1 0 and fixed 1 12 of RFID markers, the computer terminal 108 and the databases depend on the storage and processing means 107. Such a system may also relate to a new premises for the sale of optical items, or it can be easily equipped to an existing sales room. · Operational package of measures

The system is in line with the previous results, further comprising an operational set of measurements. The operational set of measurements comprises a computer terminal 108 capable of modifying the user database 106. The operational set of measurements also comprises an optical measurement device. The operational set of measurements is connected to the user database 106 and can thus store the measurements made by the measurement device in the user database 106 and possibly in the user cards 1 14.

• RFID correction markers

The system further comprises a plurality of correction RFID markers 206. These correction RFID markers 206 are incorporated into eyewear articles 100. The correction RFID markers 206 include information relating to the correction device 100. This may include for example, the correction for each eye of a pair of spectacles 100 equipped with correction lenses, the correction RFID marker 206 being incorporated into the frame of the pair of spectacles. These inform ations can be stored in a form at all of the premises of sale of optical articles 100 or in a generic format in order to be readable by any actor of the vision, for example an optician or an ophthalmologist , possessing adequate reading equipment. The correction RFID marker 206 may be detected and read by at least one RFID reader of the optical article sales room 100. It is possible to modify the information contained by the correction ID RFID marker 206, for example by case of changing glasses. Example of a Sales Premises Inventory Process As illustrated in FIG. 4, an inventory of a sales room of optical items 100 by the system includes a step 400 of identification of the sales room of articles of sale. optical, if the databases concern a set of premises for the sale of optical items. A choice step 401 of the category of items to be inventoried may make it possible to limit the inventory to certain types of optical articles 100, for example sunglass frames, or binoculars.

The launching step 402 of the inventory by the mobile reader 1 10 of RFID markers makes it possible to start the inventory as such. It makes it possible to start the reading step 403 of the references of the RFID markers of optical articles by the mobile reader 1 1 0 of RFID markers. The reading can be performed by passing a sensor of the mobile reader 1 1 0 of RFID markers in front of the optical items concerned by the inventory. The optical articles 100 may be placed at a distance such that a collision of the RFID markers emits from optical articles 102. To remedy this, a collision detection mechanism is provided, for example by detection of a transmission error. If a collision is detected, the mobile reader 10 of RFID markers applies an anti-collision algorithm. For example, it may be a method of systematic, frequency, spatial or temporal routing.

The read step 403 is followed by a check step 404 of the inventory by comparing the references read with the references of a reference database. Following the verification step 404, or at the same time is performed a step of obtaining 405 information of each reference read from the reference database. This step makes it possible to establish the final inventory with the information relating to each optical article 100. Example of a user identification method As illustrated in FIG. 5, a method of identifying users of an optical equipment sales room by the system comprises a step of detecting and reading a marker 500. User RFID 104 by the fixed reader 1 12 of RFID markers. Such a step is performed when a user with a user card 1 14 enters the sales room of optical items. There follows a step of transmitting 501 an identifier stored on the user RFID tag 104. In a comparison and identification step 502, the identifier is compared with references in the user database. and the user 106 is identified. A display step 503 then allows the information of the user database corresponding to the identified user to be displayed automatically on the computer terminal 108. This information can be accompanied by a message indicating that the user correspondent just entered the local.

In order to differentiate the outgoing users 1 06 from the incoming users 1 06, the storage and processing means 107 may store a list of the identifiers of the users 1 06 present. If a detected user RFID tag 104 has an identifier belonging to the list of the identifiers of the users 106 present, this identifier is deleted from the list and no information is displayed on the computer terminal 108.

Example of Alarm Triggering Method As illustrated in FIG. 6, a method of triggering a security alarm of an optical goods shop includes a first step 600 for detecting and reading an optical article RFID marker 102 by the fixed reader 1 12 of RFID markers. The security system thus detects any unsold optical article about to exit the optical shop.

The method includes a second identification step 601 of information of the article database corresponding to the detected optical article RFID tag 102. The method comprises a third display step 602 of information on the computer terminal 108. Thus, it is immediately possible to know which optical article it is.

Claims

claims

1. System for identifying users (1 06) of a sales room of a plurality of optical items (100), characterized in that it comprises:

a plurality of RFID markers of optical articles (102),

a plurality of user RFID markers (104),

an equipment implementing storage and processing means (107) for a database of optical items (100) and a user database (106),

a computer terminal (108) connected to the database of optical items (100) and to the database of users,

a mobile reader (1 10) of RFID markers,

a fixed reader (1 12) of RFID markers,

the mobile reader (1 10) of RFID markers being adapted to detect and read the RFID markers of optical items (102) and to modify the article database, the computer terminal (108) being adapted to modify the user database, and the fixed reader (1 12) of RFID markers being adapted to detect and read the user RFID markers (104).

2. System according to the preceding claim, wherein the fixed reader (1 12) of RFID markers is adapted to detect and read the RFID markers of optical items (102) and to trigger a security alarm of the sales room. in case of detection of an optical element RFI tag D (102).

The system of any of the preceding claims, further comprising an item reference database, wherein the mobile reader (1 10) of RFID markers is adapted to detect and read each of the plurality of markers. RFID for optical items (102) associated with an optical article (1 00) of the item sales room optics (100), for searching for each optic article RFID tag (1 02) read the corresponding reference in the article reference database, and for adding this reference to the database of optical items (100).

4. A system according to any of the preceding claims, wherein access to the databases and transm iss i ons of information between the computer terminal (1 08) and the mobile readers (1 10) and fixed ( 1 12) depend on the storage and processing means (107) accessible from the computer terminal (108).

A system according to any one of the preceding claims, wherein the user RFID tags (104) are placed in user cards (1-14) comprising storage means (302) for information relating to the user (106).

The system of any of the preceding claims, further comprising an operational set of measurements including a computer terminal (108) adapted to modify the user database (106) and an optical measurement device, the set The operational system is connected to the user database (106) and adapted to store the measurements in the user database (106) and / or associated information storage means. a user RFID tag (104).

The system of any one of the preceding claims, further comprising:

a security device (200) adapted to be attached to an optical article (100), the security device comprising one of the plurality of RFID tags of optical articles (102) and a location device (204)

means for activating the localization device (204), the location device activating means (204) being adapted to activate the location device (204) when the corresponding optical article RFID tag (102) is detected by the fixed reader (1 12) of RFID markers (102, 104).

8. System according to any one of the preceding claims, further comprising a plurality of RFID correction markers (206), each embedded in an eyewear article (100) and comprising means for storing the optical correction of the article. eyewear (100), the RFID correction marker (206) being detectable and read by at least one RFID reader of the optical items store.

9. A method of inventorying a premises for the sale of optical items by a system according to any one of the preceding claims, comprising steps of:

- identification (400) of the optical goods sales room,

- choice (401) of the category of items to be inventoried,

- launch (402) of the inventory by the mobile reader (1 10) of RFID markers,

reading (403) the references of the RFID markers D of optical articles (102) by the mobile reader (1 10) of RFID markers,

checking (404) of the inventory by comparison of the references read with the references of a reference database,

obtaining (405) information from each reference read from the reference database.

10. A method of identifying users of an optical items shop by a system according to any one of claims 1 to 8, comprising steps of:

detection and reading (500) of a user RFID tag by the fixed reader (1 12) of RFID markers, transmitting (501) an identifier of the user RF ID (104),

- comparing (502) the identifier with references from the user database and identifying a user (106),

displaying (503) information of the database of users corresponding to the identified user (106).

1 1. A method of triggering a security alarm of an optical items store by a system according to any one of claims 1 to 8, comprising steps of:

detection and reading (600) of an optical article RFID marker (102) by the fixed reader (1 12) of RFID markers,

- identifying (601) information from the article database corresponding to the optical article RFID tag

(102) detected, and

- Displaying (602) information on the computer terminal (108).