A system and method for handling work items creates a work item object for each work item entered into the system. Each object maintains information regarding its state, and its type. Work items are maintained in queues, and each work item contains information identifying the queue it is in. Business...http://www.google.es/patents/US7086062?utm_source=gb-gplus-sharePatente US7086062 - System and method for handling a unit of work
