The on-line system and method of the present invention may allow two or more parties to a dispute to resolve their dispute over a communications network. This system and method may eliminate the need, in most instances, for in-person appearances of the parties to the dispute before the arbitrator, mediator,...http://www.google.es/patents/US20020161597?utm_source=gb-gplus-sharePatente US20020161597 - System and method for interactively establishing a dispute resolution procedure
System and method for interactively establishing a dispute resolution procedure
