A system for monitoring a user's usage of a target application on an application unit. Such a target application can, as examples, be a software program running on a computer or a workstation, an image forming device, an appliance, etc. The application unit includes a user interface with a plurality...http://www.google.es/patents/US6948175?utm_source=gb-gplus-sharePatente US6948175 - Method and system of remote diagnostic, control and information collection using a dynamic linked library
Method and system of remote diagnostic, control and information collection ...