A system, method, and apparatus method for receiving one or more communications from a remote terminal, transmitted via a telephone exchange, the communications comprising telemetry data and voice data; selecting a call center from a plurality of call centers to receive a communication from the remote...http://www.google.es/patents/US7653186?utm_source=gb-gplus-sharePatente US7653186 - System and method for event communication correlation
System and method for event communication correlation
