A system and method are described for providing on line chat help to an applicant. An application identifier and a chat applet are inserted into a web page. The web page is sent to the applicant. The chat applet is configured to determine based on an event that the applicant could benefit from online...http://www.google.es/patents/US7346576?utm_source=gb-gplus-sharePatente US7346576 - Integrating live chat into an online credit card application
Integrating live chat into an online credit card application
