An apparatus and method for identifying digital communications, or analog communications which have been converted to digital, having content considered to be abnormal, undesirable or otherwise inappropriate. The use of specific words are analyzed in the context in which they were used. Digital communications...http://www.google.es/patents/US7039700?utm_source=gb-gplus-sharePatente US7039700 - System and method for monitoring and analyzing communications
System and method for monitoring and analyzing communications
