In connection with an operations management system, a vendor feedback system reports on operational events that occur on customer data centers. The operations management system provides a standardized environment for providing feedback to a vendor of components installed at the customer data centers....http://www.google.es/patents/US7571150?utm_source=gb-gplus-sharePatente US7571150 - Requesting, obtaining, and processing operational event feedback from customer data centers
Requesting, obtaining, and processing operational event feedback from ...