A task processing system such as a telephony call center and telephony call center management system downloads and processes unscheduled events such as inbound and outbound call records, in real time. A real time event server such as a real time call record server receives unscheduled events such as...http://www.google.es/patents/US6141412?utm_source=gb-gplus-sharePatente US6141412 - Unscheduled event task processing system
