A system that uses inferencing to deal with complex authentication problems such as those that occur when users authenticate themselves by means of tokens. A troubleshooter responds to a user's request for help by inputting an identification code for the user's token into the system. The system uses...http://www.google.es/patents/US6587853?utm_source=gb-gplus-sharePatente US6587853 - System that employs inferencing for troubleshooting complex user authentication problems
System that employs inferencing for troubleshooting complex user ...