A system, method, and apparatus method for receiving one or more communications from a remote terminal, transmitted via a telephone exchange, the communications comprising telemetry data and voice data; selecting a call center from a plurality of call centers to receive a communication from the remote...http://www.google.es/patents/US20070287430?utm_source=gb-gplus-sharePatente US20070287430 - SYSTEM AND METHOD FOR EVENT COMMUNICATION CORRELATION
SYSTEM AND METHOD FOR EVENT COMMUNICATION CORRELATION
Número de solicitud: 11/754,171 Número de publicación: US 2007/0287430 A1 Fecha de presentación: 25 May 2007 Patente emitida: US7653186 ( Fecha de emisión 26 Ene 2010)
