The invention provides a call center communication system to handle calls to a call center by obtaining absolute address for a call center resource from a call center resource processor prior to directing the call to the call center resource. The invention includes a first communication system that receives...http://www.google.es/patents/US7830792?utm_source=gb-gplus-sharePatente US7830792 - Call center communications system for handling calls to a call center
Call center communications system for handling calls to a call center
