A user-based method and system for evaluating enterprise software costs determines a support level for the integrated provision of a plurality of enterprise software support services by identifying a plurality of usage levels associated with each of a plurality of enterprise software support applications....http://www.google.es/patents/US7756737?utm_source=gb-gplus-sharePatente US7756737 - User-based method and system for evaluating enterprise software services costs
User-based method and system for evaluating enterprise software services costs
