(i9) United States
(12) Patent Application Publication oo) Pub. No.: US 2006/0081695 Al
Jung et al. (43) Pub. Date: Apr. 20,2006
(54) ENHANCED USER ASSISTANCE
(75) Inventors: Edward K. Y. Jung, Bellevue, WA
(US); Royce A. Levien, Lexington, MA
(US); Mark A. Malamud, Seattle, WA
(US); John D. Rinaldo JR., Bellevue,
WA (US)
Correspondence Address:
Searete LLC
Suite 110
1756 - 114th Ave. S.E.
Bellevue, WA 98004 (US)
(73) Assignee: Searete LLC, a limited liability corporation of the State of Delaware.
(21) Appl. No.: 10/974,476
(22) Filed: Oct. 26, 2004
Related U.S. Application Data
(63) Continuation-in-part of application No. 10/955,966, filed on Sep. 30, 2004.
Methods, devices, and systems that provide enhanced user assistance. A method includes receiving a query related to an electronic device through a first interface associated with the electronic device, and providing an assistance corresponding to the query through a second interface associated with the electronic device. A system includes an electronic device including a first interface and a second interface. The system further includes instructions which when implemented in the electronic device cause the electronic device to receive a query related to the electronic device through a first interface associated with the electronic device, and provide an assistance corresponding to the query through a second interface associated with the electronic device.
