Smart Home Manager
4.4star
69.7K reviews
5M+
Downloads
Everyone
info
About this app
The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.
Sign in with your AT&T Internet User ID and password to get started!
• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!
AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.
Sign in with your AT&T Internet User ID and password to get started!
• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!
AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.
Updated on
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Ratings and reviews
4.4
69K reviews
Michelle Taylor
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April 24, 2024
This app is useless 80% of the time, but was once upon a time a very useful app. Now, when I try to pause a device from using wifi in my home, I get a pop-up saying, "Hmm, that didn't work. Let's try it once more. " Well,I'll try it, and the same message repeats itself. Turn off my phone, turn back on... same thing. Uninstall the app, reinstall the app.. same thing. It'll also show devices connected that aren't even plugged in. If the functions worked like designed to do, then it would be great.
24 people found this review helpful
Brad Dunn
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May 3, 2024
App seems to be working great, it let's you check devices along with speed and signal strength at different locations around the house. The only thing I wished it could do that my previous wifi would do is setting up 2 wifi bands with different names. 1 for 2.4 band that I run all my cameras off of and the 5 band for everything else. There could be a way to do it but installers didn't know how to do it and I haven't figured it out either.
12 people found this review helpful
Christopher Kline
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May 5, 2024
2024 - and now this app is useless for me. Fails to open and sits on the launch page or the "updating" page. 2020 - Bring back the prior version!!! The previous version worked great, was easy to use and provided a lot of information and control. The new "upgrade" is horrible. Persistent errors & simply doesn't work most times. Also, the controls and features are reduced.
19 people found this review helpful
AT&T Services, Inc.
May 6, 2024
Sorry to hear you are having issues. Can you please send us an email at SHM-Support@att.com with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.
What's new
Announcing the latest updates for Smart Home Manager. For this release, we've focused on enhancing your experience, with some new features forthcoming. Here's what's new: -Introducing AT&T Phone service management! Easily view, manage, and troubleshoot your AT&T Phone service
-This latest release includes general design enhancements and we’ve also squashed some bugs
-This latest release includes general design enhancements and we’ve also squashed some bugs
