Ibrahim Gamawa, Former Executive Chairman, Bauchi State Primary Healthcare Development Agency

Bauchi State, Nigeria

The Challenge Initiative’s (TCI’s) 72-hour Makeover is something like an “impossibility” happening. We normally go through contract signing, bidding, etcetera at much higher rates, but what we are seeing with TCI is beyond imagination. Something that is done within a twinkle of an eye: You close on Friday and come to work on Monday and see that the same place you left on Friday has been completely transformed. Because of that transformation, the clients feel more at home to come to access services. Even the service providers are happy to provide services to clients in a more conducive environment. TCI focuses on urban slums because that is where the population explosion is happening. When you can make those areas have quality and friendly services, you will reach more people than anticipated. Indeed, we are seeing a lot of changes and we are going to scale up these great approaches to improving access and quality.

Contributors: Rabi Ekele, Beeve Hua