Best Western Hazlet Inn

Room was clean, AC worked well, staff was super friendly and breakfast was Amazing. They had Eggs, sausage, potatoes, pancakes, waffles (with toppings), toast, cereal, OJ and other juices, coffee, and pastries. That was the best continental breakfast I have ever had by far.

The only negative is that the WIFI in our room was slow. I couldn't use Netflix on my laptop.

DON'T STAY HERE. Dirty disgusting bedding under the sheet, was stained with lady's hair and pubic hair found. This is par for the course with the Managers' competency ( Minna Hana) staff did not clean rooms on the second day and lied about policy. Rooms smelt like mold. See pictures posted. Notifying the NJ Health Department and Corporate Best Western today.

I spent the day In Hazlet doing some work for a client. My Jeep's battery died while I was there, so I was stuck in town overnight. This place was right across the street from the Jeep dealership. The young lady at the front desk was very helpful with my questions about the area, and where to eat very close by. The hotel & room was fine. It definitely could use a good updating & get rid of the 80's decor. The mattress was actually pretty good. Not too firm, and not too soft. The free breakfast in the morning was convenient. My only compliant is, there were no working USB charging ports in the room. There was one of those makeshift USB hubs on the nightstand, plugged into the wall, but it didn't work. I had to use one on the back of the TV that barely did the job of keeping my iPhone charged. It's an okay hotel. It was fine for an unplanned stay, since there wasn't anything much to chose from in the area, and for one night. I knocked off one star for the USB situation.

Just know that if you leave something in your room it will get stolen by house keeping. Very disappointing.

Pretend this is -1 stars since the negative sign is not an option.

I booked two rooms for a one night stay to attend my cousin's funeral, wake and mass with my husband and two adult children.
Our check out time is 12pm. When we got back to the hotel at 11:50am to pick up the rest of our belongings, we noticed that housekeeping had already been to my son's room. They threw out things from the room that he wanted to bring home. It was NOT yet 12pm and we had not yet returned our room keys to the front desk.
When we told the receptionist, she apologized but said there was nothing she could do to compensate us for the items that were thrown out because we booked through Orbitz. WHAT???? When I challenged her and asked why it would matter whether I booked through Orbitz or Expedia or directly through them, she then backtracked and said that had we booked directly through them, she could have offered me a discount to offset the cost. Are you kidding me? Aren't your employees the ones that went into the rooms I paid for and went through my son's things without my knowledge nor his and decided everything was garbage?
It didn't bother me so much that the lamp on my side of the night stand in my own room didn't work or that the tissues box was empty when we first checked in. Those were oversights and minor inconveniences but how Best Western responded to me shows a blatant disregard for their guests and they pretty much admitted that if you didn't book directly through them, then they don't care what happens to you.
This was my first experience with Best Western. Unfortunately, also my last. You violate my trust and don't own up to it, you don't get a second chance!!!
The sad thing is, no one in Best Western Corporate Offices will even care

Came here with my mom and aunt for a place to stay for the night after going to pnc to see the Jonas Brothers. Checked in, people were friendly, all smelled clean and sanitized. place is about 5-10 minutes from PNC so it is awesome. Room was great and clean. plenty of parking. Breakfast was grab and go, and it was okay. Hope they realize that some may eat in their rooms now, but it's all good. The beds were a little hard. Overall good place, and would stay again.

Closest hotel to the PNC Art's Center. For a one night stay it was fine. Staff was pleasant, hotel is located in a convenient location, & the room was clean.

Breakfast is offered from 6 am - 9 am - we slept in & didn't get there in time.

The area appears to be pretty safe. My husband forgot to close his window in his truck & nothing was stolen out of it! Thank goodness!

Stayed last week for one night, upon check-in only to realize when I got home that I never got my license or credit card. Called & stopped by the front desk, they of course said they didn't have it. I requested the manager call me, of course no call. The sheets are clean, a few lights were not working in the room and air conditioning is on temp timer.

So y'all ready for this? First impressions are everything. As soon as we walked in, the young girl at the desk was slouched over as if she was in between a nap or just dead! I'm mean she had no care in the world. Customer service skills??? Please! Homegirl hated her job...I mean she HATED working for the Best Western. I get it because the property could use some TLC. However, we had no choice but to stay there due to our central air dying on us last minute.

Okay back to miss dead thing- I've experienced bad customer service but she was the Queen of bad service. Barely opened her mouth, she didn't really have an attitude but she wasn't"thrilled" to see us either. I think they should do her a favor and let her go because it's clear she don't want to be there. I would never recommend this hotel. We should of stayed home and suffered in the heat.

The property itself is old with a horrible smell as soon as you walk in. They should really just throw this place in the garbage.

The bathroom was the pits.

Our refrigerator didn't work.

The housekeeping ladies were extremely loud early in the morning.
Seriously! We could use one less BW!!! I wish we never came. This is why I only stay at Hilton's or Embassy Suites but due to it being last minute, we had to stay at the bates motel.
The only thing that was great was seeing the Holy Bible on the night stand. Too bad they don't stand in the word of God ‍

I normally dont leave negative reviews but i just had to share cause i want yo avoid anyone having this experience.
I arrived before check in time and the reception working on April 25,2018 morning shift was absolutely pleasant and accommodating, she managed to give me a room before the allowed checking time.
Thank you for your help.
Room appeared to be clean but when i woke up i found a small bug walking on me. Didnt make a big deal and checked out.
Today i woke up with what appears to be bed bug bite all over my body.
I have taken the necessary precaution to ensure that the little critters didnt decide to go on a road trip with me.
Please beware of this problem when you book at this location.